Excelsior Hotel Ernst am Dom

Hotels
•
The Leading Hotels of the World
9.2 (586 reviews)
Domplatz / Trankgasse 1-5 , Cologne , de

listing image 1
Show all photos
Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Beautiful rooms
Friendly and helpful staff
Cons:
Limited breakfast choice
Value for money concerns

Categories

Cleanliness
9.41
Overall cleanliness was mentioned positively in multiple reviews.
Service
9.88
Staff were described as friendly and helpful, enhancing the service experience.
Location
9.42
The location is excellent, with proximity to major attractions noted in several reviews.
Room Quality
9.37
Rooms were consistently described as beautiful and well-equipped.
Amenities
8.9
Amenities like a minibar and breakfast were generally well-received, but there were some limitations noted.
Value for Money
8.36
Some guests felt that the value did not fully align with the price paid.
Food and Beverage
8.91
Breakfast received mixed reviews, but overall food quality was rated highly.
Overall Experience
9.38
The overall experience was very positive, with many guests expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 22:38

Property Description

Luxury 5-Star Hotel with Award-Winning Cuisine

Elegant Rooms with Free Minibar: Enjoy spacious rooms with air conditioning, satellite TV, and marble-style bathrooms. Free minibar included!

Fine Dining and Entertainment: Indulge in Michelin-starred Asian cuisine at taku, innovative French dishes at Hanse Stube, and unwind at the Piano Bar with live music and a cigar lounge.

Complimentary Gym and Saunas: Stay active with free access to the gym and relax in the saunas daily.

Experience luxury and excellence at Excelsior Hotel Ernst am Dom. Book now for an unforgettable stay!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CGN

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    People 12 years old and over stay for € 80 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs EUR 29 per day.

Location

Guest Reviews

9.2
Based on 586 reviews
Cleanliness: 9.41
Service: 9.88
Location: 9.42
Room Quality: 9.37
Amenities: 8.9
Value for Money: 8.36
Food and Beverage: 8.91
Overall Experience: 9.38
W
WanderThere2 • Couples
10
Wonderful!
Pros:

We only spent one night here while traveling through Europe, but it's a fabulous hotel. It's right across the street from the Kolner Dom and basically next to the Koln HBF. Our room (I think it was a Deluxe Room) was huge. The bathroom was also spacious, and we enjoyed the bathrobes, too. It's a great place to stay if you want to explore the city. They also arranged a cab to come get us the next day to take us to Koln Messe/Deutz to catch our train.

2026-07-18 • via Tripadvisor
A
Adam • couple • gb
7
Convenient but very expensive
Pros:

Great location close to the rail station and the cathedral

Cons:

Very expensive (€37 for two Aperol Spritz) and only a portable air conditioner in our room which was so noisy we had to turn it off

2026-07-17 • via Nuitee
V
Valeriy • extended_group • de
10
2026-07-14 • via Nuitee
K
Katarzyna • couple • pl
8
2026-07-10 • via Nuitee
Z
Zhifan • solo_traveller • hk
10
Pros:

无与伦比的位置！丰盛的早餐！

Cons:

隔音可以更好

2026-07-09 • via Nuitee
L
LUIS RODRIGO • couple • cl
10
Hotel muy elegante, muy bien ubicado, muy fino
Pros:

Ubicación extraordinaria: frente a la catedral, y a pasos de la estación de ferrocarril.
Desayuno, una experiencia: todo muy fino, muy bien presentado, además de muy rico.
El comedor y los salones aledaños, preciosos, muy bien amoblados.
El comedor con manteles impecables, todo muy bien.

2026-07-06 • via Nuitee
E
Edmund • couple • gb
10
An excellent location with great staff
Pros:

Room was very nice (a suite with windows opening to a view of the cathedral). Staff were friendly and helpful - everything you'd expect from a top end, city centre hotel. Plenty of good restaurants and bars locally.

Cons:

The hotel didn't fail us at all - excellent.

2026-07-06 • via Nuitee
D
davidoX739YK • Solo travel
10
Cologne's Best!
Pros:

I had the honor of staying at Excelsior Hotel Ernst during my first visit to Cologne and I could not have chosen a better hotel for my stay! The hotel is located right next to the Cologne Cathedral and Cologne Central Station as well as other tourist attractions. The hotel itself (lobby, lounge, stairs, elevator, etc) is gorgeous. The employees are very kind and are helpful if you need assistance with your room or if you need tips on what activities to do during your stay in the city. I reserved a Junior Suite and I was blown away by what I saw. The suite was renovated the previous year and actually looked better than what I saw on the website. Everything in the room felt brand new and it was very spacious. This hotel is perfect for any tourists visiting Cologne!

2026-07-05 • via Tripadvisor
M
Maximilian • couple • de
10
Pros:

Alles!

2026-06-29 • via Nuitee
M
Marijn • couple • nl
8
Prima
Pros:

Goede service, Alles netjes hygiënisch

Cons:

douche kon niet op normale temperatuur alleen kokend heet

2026-06-28 • via Nuitee
B
Birgit • couple • de
10
Immer wieder sehr gerne
Pros:

Die Lage und das Personal ist unschlagbar

Cons:

Etwas eingestaubte Ausstattung

2026-06-28 • via Nuitee
F
FEDERICO • solo_traveller • es
9
2026-06-28 • via Nuitee
D
Dr. Dirk • solo_traveller • us
10
2026-06-24 • via Nuitee
M
Mehmet Sami • extended_group • tr
7
Bu otel Köln demek
Pros:

Mükemmel konum

Cons:

Şahane bir otel

2026-06-22 • via Nuitee
D
Detlef • solo_traveller • de
10
Pros:

Check in und out..
Die Lage...
Das Hotel..
Das Personal...
Das Früstück...
Das Zimmer...( Top )

Cons:

Gab es nicht ...

2026-06-21 • via Nuitee
J
Jason • couple • ch
10
2026-06-17 • via Nuitee
G
Gaby • couple • ch
9
Wir waren sehr zufrieden
Pros:

Sehr angenehmer Aufenthalt. Nettes Personal. Wunderbares Frühstücksbuffet

Cons:

Eigentlich alles okay. Vielleicht etwas in die Jahre gekommen.

2026-06-16 • via Nuitee
V
Volodymyr • couple • ua
10
2026-06-16 • via Nuitee
J
Jan • couple • cz
10
2026-06-15 • via Nuitee
A
Alessandro • couple • it
6
Livello in discesa
Pros:

Posizione

Cons:

Stanza pessima con tubo dell’aria condizionata che trapassa L’infisso con ingresso di aria nella stanza.
Porta d’ingresso a vetri che durante la notte faceva entrare luce

2026-06-15 • via Nuitee