Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Spacious room
Good food quality
Cons:
Tight car parking
Unpleasant room odor
Noise from construction
Issues with room amenities

Categories

Cleanliness
6.91
The rooms were mostly clean but had issues like unpleasant odors and unrefreshed towels.
Service
8.38
Staff were friendly and accommodating, enhancing the overall experience.
Location
8.42
The hotel is conveniently located near public transport and attractions.
Room Quality
7.37
Rooms were spacious and comfy, but some reported issues like old fixtures.
Amenities
7.4
Amenities were decent but could have been improved, such as breakfast options.
Value for Money
7.36
Value perception was mixed, with some feeling it wasn't worth the price paid.
Food and Beverage
7.91
Food quality in the restaurant was generally good, with some room for improvement.
Overall Experience
7.88
Overall stay was enjoyable despite some challenges, making it likely to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 03:36

Property Description

Luxurious Accommodation and Stunning Views
Experience the beauty of Brisbane city from your private balcony at the 4-star Pacific Hotel Brisbane. The renovated guest rooms and suites cater to both business and leisure travelers, offering modern amenities and comfort.

Convenient Co-Working Spaces and Dining
Unwind in the expansive lobby's co-working space or enjoy alfresco dining at the on-site bar and kitchen. Start your day with breakfast on the terrace, have drinks with a view, or savor a delicious dinner.

Relaxation and Fitness Facilities
Take a refreshing dip in the outdoor pool, work out at the 24-hour fitness center, or avail assistance round the clock at the reception desk. With proximity to Brisbane's key locations and attractions, Pacific Hotel Brisbane is the ideal choice for your next stay.

Important information:

Please note that there is a 1.5% charge when you pay with a credit card or 1.8% for AMEX.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Parking is subject to availability due to limited spaces.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BNE

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs AUD 25 per day.

Location

Guest Reviews

7.7
Based on 3475 reviews
Cleanliness: 6.91
Service: 8.38
Location: 8.42
Room Quality: 7.37
Amenities: 7.4
Value for Money: 7.36
Food and Beverage: 7.91
Overall Experience: 7.88
O
oksana • solo_traveller • us
10
Pros:

You have to do better breakfast in my opinion.

Cons:

The noise from reconstruction, but I do understand that the hotel is under renovation.

2026-03-07 • via Nuitee
R
RISSA • extended_group • au
8
2026-03-05 • via Nuitee
K
Kirsten • solo_traveller • au
8
Welcoming environment that felt safe. Very clean
Pros:

Location, friendly staff and restaurant on location

Cons:

My TV didn’t work and the air con was quite noisy

2026-03-05 • via Nuitee
M
Mitch • family_with_children • au
7
Will def be back
Cons:

Dinner took 2 1/2 hrs to get our main.

2026-03-03 • via Nuitee
N
Nerida • couple • au
7
2026-03-02 • via Nuitee
R
Ross • solo_traveller • au
1
Pros:

Room was large & clean. Beds were comfortable and sheets & pillows were clean. . Balcony was adequate. Shower was spacious and clean.

Cons:

I asked for a 5-15 am wake up call as I had to go to the hospital....the call never came!! This was the main reason I selected this hotel, to be assured of arriving at the hospital on time....the failure of the front desk to ring me could have resulted in a totally wasted trip to Brisbane! When I complained of the "Missing call" to reception when I checked it it was simply shrugged off as if it were of no reals consequence and I shouldn't really be complaining about such an insignificant matter! I had traveled from Bundaberg for a hospital appointment and because I did not receive my wake up call I could have completely missed my appointment! Not good enough! The 'Rooftop" restaurant was a dismal experience! it took ages for someone to even come over and take your order...and when I got tired of waiting and went to the bar to order I was told, rather nastily, that orders would be taken at the table!! The meal was very ordinary indeed. i would advise anyone staying here t eat at an outside location.

2026-03-01 • via Nuitee
J
Joanne • couple • au
7
2026-02-28 • via Nuitee
K
Kellie • family_with_children • au
8
Pros:

The location was close to the Queen st mall

Cons:

The parking garage , so hard to manoeuvre in between the pylons

2026-02-28 • via Nuitee
D
Decia • family_with_children • au
9
Pros:

That it is close to the rail station and the taxi service is quick to collect people.

Cons:

The air-conditioning in the room was noisy

2026-02-28 • via Nuitee
S
Stephanie • family_with_children • au
9
Great place to stay for events at Suncorp
Pros:

Great location to walk to Suncorp Stadium, Roma St trains etc. Comfy beds. Good size room, with balcony/outdoor space. Parking on site (extra fee).

Cons:

Parking spaces very tight! Be careful if in a large vehicle.

2026-02-28 • via Nuitee
L
Leanne • solo_traveller • au
10
Pros:

Lo action and food in restaurant . Rooms very comfortable

2026-02-25 • via Nuitee
A
Andie Lake • family_with_children • gb
5
Convenient but tired
Pros:

The location for our onward travel via Roma Street train station

Cons:

Main restaurant and bar were being refurbished. Pool bar only open on Friday and Saturday evening. Common areas of hotel felt a little tired.

2026-02-25 • via Nuitee
B
Balym • couple • au
7
2026-02-25 • via Nuitee
K
Kurt • couple • au
6
Cons:

Disappointed with the value for money didn't really feel like it was worth the money.

2026-02-24 • via Nuitee
J
Jenny • extended_group • au
8
Great experience
Pros:

Room was comfortable and location was close to where we wanted to go

2026-02-24 • via Nuitee
K
Kristen • family_with_children • au
9
Excellent
Pros:

our room was newly refurbished and we were the first to stay in it. The room was lovely and very well done, bathroom could have done with refurbishment as well, but over all very good.

2026-02-23 • via Nuitee
J
Justin • family_with_children • au
9
2026-02-22 • via Nuitee
A
Alison • extended_group • au
7
2026-02-22 • via Nuitee
D
Danielle • family_with_children • au
5
2026-02-22 • via Nuitee
K
Kylie • family_with_children • au
1
2026-02-13 • via Nuitee