Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Spacious room
Good food quality
Cons:
Tight car parking
Unpleasant room odor
Noise from construction
Issues with room amenities

Categories

Cleanliness
6.91
The rooms were mostly clean but had issues like unpleasant odors and unrefreshed towels.
Service
8.38
Staff were friendly and accommodating, enhancing the overall experience.
Location
8.42
The hotel is conveniently located near public transport and attractions.
Room Quality
7.37
Rooms were spacious and comfy, but some reported issues like old fixtures.
Amenities
7.4
Amenities were decent but could have been improved, such as breakfast options.
Value for Money
7.36
Value perception was mixed, with some feeling it wasn't worth the price paid.
Food and Beverage
7.91
Food quality in the restaurant was generally good, with some room for improvement.
Overall Experience
7.88
Overall stay was enjoyable despite some challenges, making it likely to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 03:36

Property Description

Luxurious Accommodation and Stunning Views
Experience the beauty of Brisbane city from your private balcony at the 4-star Pacific Hotel Brisbane. The renovated guest rooms and suites cater to both business and leisure travelers, offering modern amenities and comfort.

Convenient Co-Working Spaces and Dining
Unwind in the expansive lobby's co-working space or enjoy alfresco dining at the on-site bar and kitchen. Start your day with breakfast on the terrace, have drinks with a view, or savor a delicious dinner.

Relaxation and Fitness Facilities
Take a refreshing dip in the outdoor pool, work out at the 24-hour fitness center, or avail assistance round the clock at the reception desk. With proximity to Brisbane's key locations and attractions, Pacific Hotel Brisbane is the ideal choice for your next stay.

Important information:

Please note that there is a 1.5% charge when you pay with a credit card or 1.8% for AMEX.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Parking is subject to availability due to limited spaces.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BNE

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs AUD 25 per day.

Location

Guest Reviews

7.7
Based on 3475 reviews
Cleanliness: 6.91
Service: 8.38
Location: 8.42
Room Quality: 7.37
Amenities: 7.4
Value for Money: 7.36
Food and Beverage: 7.91
Overall Experience: 7.88
N
Neil • solo_traveller • au
7
Great location and very clean rooms.
Pros:

Great location near to Brisbane Private Hospital

Cons:

I felt the hotel was a bit pricey given the dining area is under renovation and relocated to the foyer.

2026-04-11 • via Nuitee
M
Margaret • solo_traveller • au
10
Very enjoyable!
Pros:

Everything about my stay was excellent. I only wish I could have stayed longer.

Cons:

N/A

2026-04-08 • via Nuitee
T
Tony • solo_traveller • au
2
Disappointing dirty hotel.
Pros:

Location

Cons:

Dirty, old, dusty, pillows smelt, bathroom had mould in grouting, bed needs replacing, cutlery had fingerprints all over it.

2026-04-05 • via Nuitee
V
Vanessa • solo_traveller • au
1
Hotel overbooked. Had to be moved to another hotel
Pros:

Didn’t get to see anything. Over booking meant I had to go to another hotel.

Cons:

Booking system. Although confirmed twice, hotel still overbooked and I had to be moved.

2026-04-03 • via Nuitee
G
Gloria • family_with_children • au
10
Birthday Celebration
Pros:

staff & service lovely, room comfortable & location convenient..
close to our function we attended.

2026-03-29 • via Nuitee
F
Fricke • family_with_children • au
1
Pros:

Good Value

Cons:

FEW STAFF RUDE HURT MY VACK ON SHIT ROOM DESK CHAIR ASKED THEM TO CHANGE CHAIR OUT SAID THEY WOULD BUT THEY NEVER DID STAFF WHISPERED TALKED ABOUT ME HAD NO BOTTLE WATEE TO BUY ONLY TIN WATER TGAT WAS FULL OF SALTY

2026-03-25 • via Nuitee
T
tony • couple • au
10
2026-03-24 • via Nuitee
C
Christopher • solo_traveller • au
6
quick
Cons:

nothing

2026-03-23 • via Nuitee
D
Dennis • couple • au
9
2026-03-23 • via Nuitee
J
Jill • family_with_children • au
8
2026-03-19 • via Nuitee
M
Michelle • solo_traveller • au
10
Start of my travels very nice Thankyou
Pros:

Staff were very friendly, helpful and room was very clean bed comfortable. I had Brekky included but as I had to leave very early last day they packed a “Brekky Box” to go very unexpected but what a great thing to do Thankyou 🙂

Cons:

Easy access and stylish

2026-03-16 • via Nuitee
P
Peter • family_with_children • au
8
2026-03-15 • via Nuitee
A
Anthony • family_with_children • au
9
2026-03-15 • via Nuitee
J
John • couple • au
8
Hotel ok. Garaging very poor
Pros:

Did not eat at hotel

Cons:

Probably the worst carpaking I’ve ever experienced in the world for which we were chargef $25 a night..You should have paid us to use it!!
I’m sure you have heard all this b4

2026-03-15 • via Nuitee
M
Mary-anne • family_with_children • au
8
2026-03-14 • via Nuitee
A
Alisha • couple • au
9
We were in for 2 nights the pool area was amazing we loved our stay
Pros:

Very central close to concerts or the footy

Cons:

Nothing

2026-03-13 • via Nuitee
J
Janelle • family_with_children • au
8
2026-03-12 • via Nuitee
H
Hannah • couple • au
10
2026-03-11 • via Nuitee
G
George • family_with_children • au
10
Pros:

I enjoy the vibe, the food and location. Not too close, but not too far, a nice walk

2026-03-09 • via Nuitee
C
Christine • family_with_children • au
10
Pros:

Location. Location. Location.
Easy access to shopping 🛍
Easy access to public transport.
A beautiful part of Brisbane.

Cons:

n/a

2026-03-09 • via Nuitee