Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Spacious room
Good food quality
Cons:
Tight car parking
Unpleasant room odor
Noise from construction
Issues with room amenities

Categories

Cleanliness
6.91
The rooms were mostly clean but had issues like unpleasant odors and unrefreshed towels.
Service
8.38
Staff were friendly and accommodating, enhancing the overall experience.
Location
8.42
The hotel is conveniently located near public transport and attractions.
Room Quality
7.37
Rooms were spacious and comfy, but some reported issues like old fixtures.
Amenities
7.4
Amenities were decent but could have been improved, such as breakfast options.
Value for Money
7.36
Value perception was mixed, with some feeling it wasn't worth the price paid.
Food and Beverage
7.91
Food quality in the restaurant was generally good, with some room for improvement.
Overall Experience
7.88
Overall stay was enjoyable despite some challenges, making it likely to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 03:36

Property Description

Luxurious Accommodation and Stunning Views
Experience the beauty of Brisbane city from your private balcony at the 4-star Pacific Hotel Brisbane. The renovated guest rooms and suites cater to both business and leisure travelers, offering modern amenities and comfort.

Convenient Co-Working Spaces and Dining
Unwind in the expansive lobby's co-working space or enjoy alfresco dining at the on-site bar and kitchen. Start your day with breakfast on the terrace, have drinks with a view, or savor a delicious dinner.

Relaxation and Fitness Facilities
Take a refreshing dip in the outdoor pool, work out at the 24-hour fitness center, or avail assistance round the clock at the reception desk. With proximity to Brisbane's key locations and attractions, Pacific Hotel Brisbane is the ideal choice for your next stay.

Important information:

Please note that there is a 1.5% charge when you pay with a credit card or 1.8% for AMEX.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Parking is subject to availability due to limited spaces.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BNE

Location

Guest Reviews

7.7
Based on 3614 reviews
Cleanliness: 6.91
Service: 8.38
Location: 8.42
Room Quality: 7.37
Amenities: 7.4
Value for Money: 7.36
Food and Beverage: 7.91
Overall Experience: 7.88
C
Cipriano extended_group au
8
Alojamiento recomendable para una semana de trabajo en Brisbane
Pros:

la ubicacion y la relacion calidad precio

Cons:

el personla era joven y no todos tenian el mismo grado de empatia y atencion hacia el cliente. El aparcamiento del hotel esta lleno de columnos que dificultan la circulacion de los vehiculos y hace probable que resulten dañados

2026-08-22 via Nuitee
S
Stephen solo_traveller au
9
Pros:

The service was impeccable, suite really comfortable, location superb.

If you like playing pinball/a bit of a challenge, the car park is for you...

How the team dealt with some relatively minor issues.

Competency and approachability.

Cons:

Equally, the car park was daunting at first... inch- accuracy required to avoid scrapes...

There were some minor niggles with the room when we checked in; soon quietly and efficiently sorted.

2026-08-21 via Nuitee
H
Hugh solo_traveller au
8
Over all satisfactory, but a bit pricey.
Pros:

Location and friendly staff.

Cons:

Gym facility .Great location with the openness and sliding doors for fresh air. Equipment needs replacement and more structure. Understanding it only the accommodate the passing traveler, but fitness is a big part of travelers routine.

2026-08-20 via Nuitee
J
Julius Hermann couple de
10
2026-08-19 via Nuitee
K
Ken solo_traveller au
7
Pros:

close to station

Cons:

Bathroom layout

2026-08-18 via Nuitee
V
Victoria solo_traveller au
6
Convenient, great staff, property is a little tired.
Pros:

Staff were fabulous, helpful and friendly. The location was excellent for my work. Coffee / Restaurant at the front is very convenient, with a reasonable menu, although staff were a bit short when there was a larger event on in the hotel.

Cons:

Shower flooded the bathroom, and the shower fan was not clean. Desk was too shallow to be practical. It was all just a little tired unfortunately.

2026-08-17 via Nuitee
G
Greg couple gb
8
2026-08-17 via Nuitee
J
James solo_traveller au
8
2026-08-14 via Nuitee
P
Peter solo_traveller au
9
Good
Pros:

The hotel

Cons:

Nil

2026-08-14 via Nuitee
D
Dylan couple au
9
Great reno and great rooms but needs a vending machine
Pros:

Walking distance from Roma street, great room, we scored an early check in, was comfy and quiet considering how close it is to the city.

Cons:

With no convenience stores nearby a vending machine or two would be nice to have

2026-08-14 via Nuitee
M
Melanie solo_traveller au
5
2026-08-13 via Nuitee
M
Mijke family_with_children nl
8
Pros:

Family rooms available

2026-08-10 via Nuitee
J
Jason solo_traveller au
8
Pros:

N0

Cons:

Great full

2026-08-09 via Nuitee
B
Brad solo_traveller au
9
2026-08-09 via Nuitee
A
alan solo_traveller au
10
Pros:

Position and staff

Cons:

Nothing all good

2026-08-09 via Nuitee
M
Megan family_with_children au
9
2026-08-04 via Nuitee
A
Alexandra family_with_children au
8
2026-08-03 via Nuitee
V
vivien solo_traveller au
10
2026-08-03 via Nuitee
S
Steve solo_traveller au
10
2026-08-02 via Nuitee
A
Abbie couple au
8
Great hotel
Pros:

Great location, staff are very friendly, room service is a massive bonus

Cons:

Phone didn’t work so made placing room service orders difficult but nonetheless, a great hotel

2026-08-02 via Nuitee