Holiday Inn Express & Suites Augusta West - Ft Gordon Area by IHG

Hotels
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Holiday Inn Express
7.8 (251 reviews)
4087 Jimmie Dyess Parkway , Augusta , us
+1 706-860-8223

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Clean
Delicious breakfast
Excellent staff
Cons:
Roaches in room
Noisy room
Poor breakfast quality

Categories

Cleanliness
6.85
Reported two roaches in the room, affecting cleanliness sentiment.
Service
8.81
Staff was noted as excellent and professional.
Location
8.35
Location was highlighted as perfect despite noise issues.
Room Quality
6.81
Issues with noise from the highway and elevator proximity.
Amenities
7.84
Free breakfast criticized, suggesting it could be improved.
Value for Money
8.29
Overall, decent value but some amenities could be better.
Food and Beverage
7.35
Breakfast bar was delicious, but free breakfast not recommended.
Overall Experience
8.12
Guests had mixed experiences, with some positives and notable issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 20:53

Property Description

Convenient Location
Holiday Inn Express & Suites Augusta West - Ft Gordon Area is strategically situated near Augusta National Golf Club and other attractions, making it an ideal choice for travelers seeking both leisure and convenience.

Modern Amenities
This 2-star hotel offers air-conditioned rooms with free WiFi, private bathrooms, flat-screen TVs, and complimentary toiletries. Guests can also enjoy access to the fitness center and unwind at the snack bar.

Exceptional Services
With a 24-hour front desk, shared lounge, and business center, guests are provided with everything they need for a comfortable stay. Whether you're here for business or leisure, our dedicated staff is ready to cater to your needs.

Book your stay at Holiday Inn Express & Suites Augusta West - Ft Gordon Area, an IHG Hotel, and experience a seamless blend of comfort and convenience.

Important information:

Please note that guests must be 21 years of age or older to check in without a parent or official guardian. Please note cash is not accepted as payment. Guests must have a valid credit or debit card.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: AGS

Location

Guest Reviews

7.8
Based on 251 reviews
Cleanliness: 6.85
Service: 8.81
Location: 8.35
Room Quality: 6.81
Amenities: 7.84
Value for Money: 8.29
Food and Beverage: 7.35
Overall Experience: 8.12
R
Roland • solo_traveller • us
4
I needed a hotel this one was there, I did not get much sleep.
Pros:

The hotel seemed clean but it smelled like feet. The bed was comfortable enough and the shower was clean.

Cons:

I would have preferred if the fire alarm did not go off twice in the middle of the night. I asked the desk clerk and he said this has never happened. I suspect he was not being truthful, he was wearing hearing protection indicating that this has definitely happened before and probably fairly regularly. They did give me a refund without me asking for it though so that wad nice.

2026-09-04 • via Nuitee
J
Jaquelyn • couple • us
3
2026-08-31 • via Nuitee
S
Saunders • solo_traveller • us
4
Main areas are nice and initial room would have been fine if the tv had worked.
Cons:

The first room I was in had issues with the tv. Otherwise it would have been great. I was promptly moved to a new room (305) which had visible mold on the walls in the main room, smelled mildewed, and the TV connection was terrible. Most channels were pixelated and the sound went out every few seconds. I was grateful for the quick staff response when the first tv wasn’t working, but the second option was worse.

2026-08-11 • via Nuitee
J
Jennifer • extended_group • us
10
Great stay
Pros:

Cozy, clean & fresh atmosphere

Cons:

Nothing

2026-08-07 • via Nuitee
A
Aminis • couple • us
8
2026-07-21 • via Nuitee
B
Breland • couple • us
5
It was overall ok. I would look choose another location before booking there again.
Pros:

Location and staff were nice

Cons:

My cable for the tv in the room wouldn’t work and the staff was unable to fix it. The hotel WiFi would not connect to the tv either so we could not stream any apps. I wasn’t offered any compensation.

2026-06-29 • via Nuitee
C
Carol • couple • us
10
2026-06-27 • via Nuitee
J
James • couple • us
8
2026-06-23 • via Nuitee
A
Ambrose • couple • us
8
2026-06-18 • via Nuitee
I
Isaac • solo_traveller • us
8
2026-06-15 • via Nuitee
R
Robert • couple • us
6
2026-06-09 • via Nuitee
Q
QUINTANA • solo_traveller • us
10
2026-06-07 • via Nuitee
C
Crystal • couple • us
10
Pros:

Everything, was clean, nice friendly and understandable staff. Breakfast was great

2026-06-02 • via Nuitee
N
Nicole • family_with_children • us
4
2026-05-30 • via Nuitee
J
Jonathan • family_with_children • us
4
Great location but won’t come back. Holiday Inn seems like they are going down hill
Pros:

It looked like it needed to be updated

Cons:

Hot water went away. The drain didn’t drain very good. Ran out of towels and was hard to find someone to get more. Pool was cracked and concrete was breaking away. Pool was also dirty and had trash everywhere

2026-05-30 • via Nuitee
P
Pilar • solo_traveller • es
8
Pros:

La limpieza,la amplitud de la habitación

2026-05-15 • via Nuitee
K
Kristian • couple • us
10
My stay was affordable and comfortable. Clean room, bed and friendly staff up front. It was peaceful.
Pros:

I love the fact that it was clean and in a good area close to good food places and a good gas station.

Cons:

There was a broken door, but I don’t believe it messed with the safety of the building.

2026-05-06 • via Nuitee
C
Cierra • solo_traveller • us
10
Great place
Pros:

The front desk person was very friendly.

Cons:

Everything was good

2026-05-03 • via Nuitee
W
whitney • solo_traveller • us
10
2026-04-25 • via Nuitee
C
Clifford • couple • us
10
2026-04-24 • via Nuitee