Fairfield Inn & Suites by Marriott Charleston

Hotels
•
Fairfield Inn
9.2 (268 reviews)
402 2nd Avenue Southwest , Charleston , us
+1 304-744-4444

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Great breakfast selection
Clean and comfortable rooms
Pet-friendly
Cons:
Proximity to train tracks
Room furnishings could be updated

Categories

Cleanliness
8.88
Most reviews indicated cleanliness was generally good, but some dissatisfaction with the room's condition affects the score.
Service
9.85
Staff is frequently praised for their friendliness and helpfulness, particularly Lisa, who had a significant positive impact on guests' experiences.
Location
8.89
Convenient location for accessing local amenities, though proximity to train tracks was mentioned negatively.
Room Quality
8.34
Rooms described as clean and comfortable; however, some mention of tired furnishings and occasional noise from trains.
Amenities
9.37
Amenities, especially breakfast options and pet-friendly features, received positive feedback.
Value for Money
9.33
Guests feel they received good value, given the quality of service and amenities.
Food and Beverage
9.38
The breakfast quality received consistent praise as a highlight of the stay.
Overall Experience
9.55
Overall sentiment is very positive, with many guests expressing a willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 07:08

Property Description

Luxurious Amenities

Indulge in the comfort of a spa bath and upscale room features like a microwave and flat-screen TV.

Convenient Services

Enjoy the convenience of an airport shuttle, dry cleaning, and laundry facilities during your stay.

Nearby Attractions

Explore the city with ease, being just minutes away from Charleston city center, golf courses, shopping, and dining options.

Book your stay at Fairfield Inn & Suites by Marriott Charleston for a perfect blend of luxury and convenience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CRW

Location

Guest Reviews

9.2
Based on 268 reviews
Cleanliness: 8.88
Service: 9.85
Location: 8.89
Room Quality: 8.34
Amenities: 9.37
Value for Money: 9.33
Food and Beverage: 9.38
Overall Experience: 9.55
J
Jennifer • solo_traveller • us
9
Great place to stay for an overnight for work
Pros:

Friendly staff
Room size
Comfortable bed
Charging station for electric vehicle
Pet friendly

Cons:

Noisy

2026-08-08 • via Nuitee
M
Melissa • family_with_children • us
9
Pros:

It was very comfortable and clean

Cons:

N/A

2026-07-17 • via Nuitee
D
Deidra • family_with_children • us
1
Pros:

Front desk staff member, Lisa, was the epitomy of customer service
Comfortable, clean room

Cons:

- not enough sound proofing. Heard dogs bark and upstairs neighbors talking and banging around at 3 am
- the ac drowned out the noise well enough but the blankets weren't thick enough so I was freezing all night
- not enough ev charging stations
- no awnings over side doors so got drenched in the rain while trying to open door with key card
- house keeping came into our room while we were sleeping, before checkout time

2026-06-27 • via Nuitee
J
Jon • family_with_children • us
7
2026-06-15 • via Nuitee
C
Christina • solo_traveller • us
8
2026-05-29 • via Nuitee
C
Cathy • extended_group • us
10
Great comfortable place to stay. Definitely recommend!
Pros:

The host during check in was very friendly. She was very informative.

2026-05-18 • via Nuitee
C
Cathy • couple • us
8
Pros:

Nice hotel. Very comfortable.

Cons:

Noisy from outside traffic and trains. No place to eat on a Sunday!

2026-05-17 • via Nuitee
K
Kim • solo_traveller • us
7
It was a good place for a one night stay
Pros:

Bed was super comfortable and breakfast was great!!

Cons:

Location wasn’t too great.

2026-04-07 • via Nuitee
D
Donna • couple • us
7
2026-03-28 • via Nuitee
J
James • couple • us
10
We had a great experience.
Pros:

Nice room and exceptional staff.

2026-03-07 • via Nuitee
D
DC • couple • us
7
We had a pleasant stay, but for a similar price could have stayed downtown which would have been better in this city
Pros:

This is a clean hotel with friendly staff.

Cons:

Although security seems appropriate, the property is in a sketchy area and the rate is too high.

2026-02-23 • via Nuitee
D
DeySarkar • family_with_children • in
10
Pros:

The room facilities

Cons:

No body lotion

2026-01-31 • via Nuitee
R
Richard • family_with_children • us
9
Just right for us.
2026-01-20 • via Nuitee
M
Mohammed • couple • ps
9
2026-01-20 • via Nuitee
W
William • solo_traveller • us
10
Great experience. Would stay again.
Pros:

Breakfast was good. Not great, but more than adequate. Very nice comfortable room for the price. Good coffee.

Cons:

The only thing that could have been better was better water pressure in the shower. That wasn't even that bad.

2026-01-19 • via Nuitee
C
currier • family_with_children • us
9
2026-01-19 • via Nuitee
C
Curtis • couple • us
10
2026-01-19 • via Nuitee
M
Michael • family_with_children • us
9
Friendly and helpful staff. Comfortable bed.
Pros:

Front desk lady was friendly and helpful.

Cons:

Brightening up the hallway a bit. It was a tad creepy during a rainstorm, haha:)

2026-01-19 • via Nuitee
J
Julia • extended_group • us
8
Pros:

Great

2026-01-19 • via Nuitee
V
Vickie • couple • us
10
Pros:

The staff was excellent!! Very helpful

2026-01-17 • via Nuitee