Fairfield Inn & Suites by Marriott Charleston

Hotels
•
Fairfield Inn
9.2 (259 reviews)
402 2nd Avenue Southwest , Charleston , us

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Free
Children allowed
Pets allowed

Facilities

Free beach shuttle
Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Friendly staff
Great breakfast selection
Clean and comfortable rooms
Pet-friendly
Cons:
Proximity to train tracks
Room furnishings could be updated

Categories

Cleanliness
8.88
Most reviews indicated cleanliness was generally good, but some dissatisfaction with the room's condition affects the score.
Service
9.85
Staff is frequently praised for their friendliness and helpfulness, particularly Lisa, who had a significant positive impact on guests' experiences.
Location
8.89
Convenient location for accessing local amenities, though proximity to train tracks was mentioned negatively.
Room Quality
8.34
Rooms described as clean and comfortable; however, some mention of tired furnishings and occasional noise from trains.
Amenities
9.37
Amenities, especially breakfast options and pet-friendly features, received positive feedback.
Value for Money
9.33
Guests feel they received good value, given the quality of service and amenities.
Food and Beverage
9.38
The breakfast quality received consistent praise as a highlight of the stay.
Overall Experience
9.55
Overall sentiment is very positive, with many guests expressing a willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 07:08

Property Description

Luxurious Amenities

Indulge in the comfort of a spa bath and upscale room features like a microwave and flat-screen TV.

Convenient Services

Enjoy the convenience of an airport shuttle, dry cleaning, and laundry facilities during your stay.

Nearby Attractions

Explore the city with ease, being just minutes away from Charleston city center, golf courses, shopping, and dining options.

Book your stay at Fairfield Inn & Suites by Marriott Charleston for a perfect blend of luxury and convenience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CRW

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

9.2
Based on 259 reviews
Cleanliness: 8.88
Service: 9.85
Location: 8.89
Room Quality: 8.34
Amenities: 9.37
Value for Money: 9.33
Food and Beverage: 9.38
Overall Experience: 9.55
D
Donna • couple • us
7
2026-03-28 • via Nuitee
J
James • couple • us
10
We had a great experience.
Pros:

Nice room and exceptional staff.

2026-03-07 • via Nuitee
D
DC • couple • us
7
We had a pleasant stay, but for a similar price could have stayed downtown which would have been better in this city
Pros:

This is a clean hotel with friendly staff.

Cons:

Although security seems appropriate, the property is in a sketchy area and the rate is too high.

2026-02-23 • via Nuitee
D
DeySarkar • family_with_children • in
10
Pros:

The room facilities

Cons:

No body lotion

2026-01-31 • via Nuitee
R
Richard • family_with_children • us
9
Just right for us.
2026-01-20 • via Nuitee
M
Mohammed • couple • ps
9
2026-01-20 • via Nuitee
W
William • solo_traveller • us
10
Great experience. Would stay again.
Pros:

Breakfast was good. Not great, but more than adequate. Very nice comfortable room for the price. Good coffee.

Cons:

The only thing that could have been better was better water pressure in the shower. That wasn't even that bad.

2026-01-19 • via Nuitee
C
currier • family_with_children • us
9
2026-01-19 • via Nuitee
C
Curtis • couple • us
10
2026-01-19 • via Nuitee
J
Julia • extended_group • us
8
Pros:

Great

2026-01-19 • via Nuitee
M
Michael • family_with_children • us
9
Friendly and helpful staff. Comfortable bed.
Pros:

Front desk lady was friendly and helpful.

Cons:

Brightening up the hallway a bit. It was a tad creepy during a rainstorm, haha:)

2026-01-19 • via Nuitee
V
Vickie • couple • us
10
Pros:

The staff was excellent!! Very helpful

2026-01-17 • via Nuitee
S
Shane • couple • us
10
2026-01-13 • via Nuitee
T
Timothy • couple • us
10
2026-01-03 • via Nuitee
V
Victoria • couple • us
10
Great breakfast, room and location and they accept pets
Pros:

Easy on and off, able to park our RV close to the hotel.
Helpful staff—they had a list of local restaurants and had called ahead to see which ones were open as we arrived on New Year’s Day.

Cons:

Nothing

2026-01-02 • via Nuitee
M
Marta • family_with_children • us
10
Pros:

Very clean hotel and room, breakfast was great, good selection

2025-12-31 • via Nuitee
M
Matt • extended_group • us
8
Pros:

EV charging availability

Cons:

Right next to the tracks, every train that went by literally shook the entire building

2025-12-26 • via Nuitee
D
Dawn • family_with_children • us
10
2025-12-24 • via Nuitee
L
Lorraine • solo_traveller • us
10
Clean
Pros:

It was clean and comfortable

Cons:

I didn't like the lady at the front desk but all the other staff was great

2025-12-22 • via Nuitee
M
Mattox • family_with_children • us
8
2025-12-06 • via Nuitee