Townhome Inn & Suites by IHG

Hotels
•
Country Inn & Suites by Radisson Americas
8 (1216 reviews)
2270 N Germantown Pkwy , Memphis , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Clean rooms
Good location
Value for money
Cons:
Cleanliness issues
Poor breakfast options
Room maintenance problems

Categories

Cleanliness
7.33
Multiple issues reported regarding cleanliness, including roaches and dirty dining tables.
Service
8.8
Mixed feedback; generally standard quality for this hotel tier.
Location
8.84
Comments on convenience of location near restaurants and shops.
Room Quality
7.29
Some complaints about room maintenance, including cracked windows and malfunctioning equipment.
Amenities
8.32
Amenities are fairly standard but lack variety, with some guests expressing disappointment in breakfast options.
Value for Money
8.28
Overall perceived as a budget hotel with decent value for the price.
Food and Beverage
6.83
Complaints about breakfast options and overall quality.
Overall Experience
8.3
Mixed experiences, but overall satisfaction expressed despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 11:34

Property Description

Convenient Location
Just a short 15-minute drive from Memphis International Airport, Country Inn & Suites By Carlson offers easy access for travelers.

Comfortable Accommodations
Each room is equipped with modern amenities including a refrigerator, microwave, and coffee-making facilities. Guests can also enjoy a flat-screen cable TV and a work desk for their convenience.

Great Facilities
Guests can take advantage of the seasonal outdoor pool and stay connected with free WiFi throughout the property. The hotel also features a fitness centre, business center, and meeting facilities, catering to both leisure and business travelers.

Book your stay at Country Inn & Suites By Carlson now to experience comfort and convenience during your visit to Memphis.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Swimming pool: Closed from Tue, Sep 2, 2025 until Fri, May 1, 2026

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MEM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8
Based on 1216 reviews
Cleanliness: 7.33
Service: 8.8
Location: 8.84
Room Quality: 7.29
Amenities: 8.32
Value for Money: 8.28
Food and Beverage: 6.83
Overall Experience: 8.3
M
Megan • solo_traveller • us
8
Pros:

Breakfast was actually good! Very nice attendant to assist with needs.

Cons:

Outside of the building didn't match the inside. Cleaner inside than expected.

2026-04-18 • via Nuitee
M
Matthew • solo_traveller • us
8
2026-04-16 • via Nuitee
M
McPhearson • couple • us
10
2026-04-16 • via Nuitee
A
asia • solo_traveller • us
10
2026-04-15 • via Nuitee
L
Latoya • couple • us
10
2026-04-13 • via Nuitee
A
Andrian • couple • us
10
2026-04-11 • via Nuitee
Q
Quintin • couple • us
10
2026-04-10 • via Nuitee
C
Catrina • couple • us
9
Pros:

The staff was great, rooms were great

Cons:

Guest smoking weed

2026-04-04 • via Nuitee
S
Shavers • family_with_children • us
10
I came from Jackson, Mississippi, and I will be staying again
Pros:

I love the property. The line was clean. The breakfast was perfect. The staff had excellent customer service.

2026-04-02 • via Nuitee
W
Wendy • couple • us
1
Horrible place. I called to confirm my reservation earlier in the day and also let them know I would be arriving later i
Pros:

Nothing

Cons:

They gave away my room before I arrived. Lots of olive activity inside.

2026-03-31 • via Nuitee
E
Edwina • couple • us
4
Because it was a Friday we couldn't go anywhere else.
Pros:

The restaurants that surrounded the area.

Cons:

First room tv didn't work. Second room tv didn't work so they gave us batteries and then it worked. In the bathroom residual hair everywhere floor and counters etc.

2026-03-30 • via Nuitee
T
Tameka • solo_traveller • us
10
Pros:

The staff was very nice and the hotel was also very clean

Cons:

N/A

2026-03-30 • via Nuitee
W
Wilson • couple • us
5
Pros:

Nothing

Cons:

The building

2026-03-30 • via Nuitee
B
blanks • solo_traveller • us
10
2026-03-30 • via Nuitee
R
Reginald • solo_traveller • us
10
Would definitely recommend it for friends and family
Pros:

Stay very friendly

Cons:

Everything was lovely

2026-03-27 • via Nuitee
P
PLawJr • couple • us
7
Adequate for the Price
Pros:

Bathroom was clean and newly remodeled. Shower and bath were excellent. Good lighting in the bathroom.

Cons:

TV remote had no batteries,

2026-03-22 • via Nuitee
D
Donna • couple • us
10
Excellent place to stay with the very best people who work there.
Pros:

Everything and everyone was so nice and friendly and was so comfortable. Couldn't have asked for anything better. Definitely will stay there again.

Cons:

Nothing!!!

2026-03-18 • via Nuitee
K
Khadjah • couple • us
10
2026-03-16 • via Nuitee
T
Tonde • family_with_children • us
7
It was good despite the challenges
Pros:

My request for accomodation was satisfied the second day. The staff did their best to find a second room closer to our main room.

Cons:

The second room was supposed to have 2 beds but had only 1 instead. To their credit, it was the Feb 14 week-end and the hotels were overbooked.

2026-03-15 • via Nuitee
M
Mohib Alfaraj • couple • ae
1
2026-03-15 • via Nuitee