Holiday Inn Express Atlanta NE I-85 Clairmont by IHG

Hotels
•
Holiday Inn Express
8.8 (141 reviews)
2920 Clairmont Rd Ne, Atlanta, Georgia, 30329 , Atlanta , US
+1 404-248-1550

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Facilities

Elevator
Fitness facilities
ATM/banking
Internet access in public areas - surcharge
Television in common areas
Free breakfast
Safe-deposit box at front desk
Multilingual staff
Free newspapers in lobby
Express check-out
See all facilities

Review Highlights

Pros:
Friendly, helpful staff and good customer service
Clean rooms reported by many guests
Convenient and safe location with free parking
Good breakfast selection
Comfortable/spacious rooms and very good beds
Good value for the price
Cons:
Recurring cleanliness/odors and maintenance issues (leaks, couch rips, broken toilet)
Occasional safety/loitering concerns in parking lot reported
Intermittent amenity problems (pancake maker breaks, slow Wi‑Fi, weak AC)
Isolated poor management/guest service experiences (refund/response issues)
Coffee quality and lack of recycling/eco-conscious practices

Categories

Cleanliness
7.2
Mixed reports: many guests call rooms and public areas 'clean', but several reviews describe dirty rooms/bathrooms, hallway odors, couch rips and leaks — recurring cleanliness and maintenance concerns lower this score.
Service
9.8
Consistently praised: numerous mentions of friendly, helpful staff and flawless/pleasant check-ins. A few reports of an unhelpful manager exist but overall service sentiment is very strong.
Location
9.6
Frequently noted as convenient and safe — close to I-85 and the airport with free parking; many guests explicitly praise the location and quiet surroundings.
Room Quality
8.2
Generally comfortable and spacious (some guests loved the bed), but several reviews cite dated rooms, AC issues, shower leaks and occasional furniture damage, giving a mixed but overall positive impression.
Amenities
8.9
Good set of basics: complimentary parking and breakfast, mini fridges, and a stocked breakfast area. Some shortcomings noted (intermittent pancake maker failures, slow Wi‑Fi) but amenities are mostly reliable.
Value for Money
9.4
Many guests state the hotel is 'good for the price' and recommend it as a good-value option, making value perception notably strong despite a few issues.
Food and Beverage
8.5
Breakfast generally well stocked with positive items (Greek yogurt, variety of options). Minor negatives include inconsistent pancake machine and mediocre coffee.
Overall Experience
8.8
Overall positive stays are common (clean rooms, friendly staff, convenient location), but a minority of serious negatives (safety concerns, significant maintenance/cleanliness failures) produce a mixed overall impression matching the target rating.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:10

Property Description

Top Amenities and Features
Experience convenience with 24-hour fitness center and complimentary WiFi. Enjoy a daily buffet breakfast and relax in rooms with LCD TVs and air conditioning.

Business and Travel Essentials
Benefit from wired internet access, business center, and express check-in. Stay connected with complimentary wired and wireless internet and free local calls.

Explore Nearby Attractions
Conveniently located near popular destinations such as Emory University, LEGOLAND® Discovery Center, and Piedmont Park. Discover the best of Atlanta during your stay at Holiday Inn Express Atlanta NE I-85 Clairmont.

Book your stay today for a memorable Atlanta experience.

Important information:

  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
  • Contactless check-in and contactless check-out are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ATL

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Check-in & Check-out

    Contactless check-out is available

  • Guest type

    LGBTQ friendly

  • General

    Professional property host/manager

See all policies

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.8
Based on 141 reviews
Cleanliness: 7.2
Service: 9.8
Location: 9.6
Room Quality: 8.2
Amenities: 8.9
Value for Money: 9.4
Food and Beverage: 8.5
Overall Experience: 8.8
R
Rhonda
10
Pros:

Clean room and friendly staff and great customer service

2025-10-03 • via Nuitee
R
Rhonda
10
Pros:

Great Customer Service and friendly staff

2025-09-19 • via Nuitee
K
Karen • partner
8
Pros:

Great place to stay. Clean and comfortable.

2025-09-16 • via Nuitee
D
Dodie
10
Pros:

Perfect location very quiet

2025-09-16 • via Nuitee
W
William
8
Good for the price
Pros:

The section that I stayed in on the second floor had a bad smell in the hallway. The couch had rips in it. I didn't feel like it was very clean. It was good for the price.

2025-09-15 • via Nuitee
B
Bill
8
Decent place
Pros:

Good experience overall. Staff was very helpful! Manager needs to look at shower and fix leak, but extra towels soaked up the extra water

2025-09-13 • via Nuitee
D
Daniel
10
Pros:

A really fine place at a good price right off I-85, very convenient if you have a car, safe, good breakfast, clean, great service, etc. will use again.

2025-09-10 • via Nuitee
H
helena • family
10
Pros:

Check-in was flawless and very pleasant. Rooms are clean, spacious and quiet.
Breakfast was well stocked with a lot of options. Convenient location for getting to the airport and far enough away not be bothered by airplanes overhead.

2025-09-08 • via Nuitee
T
Thomas V
10
Pros:

Great Thank you

2025-09-07 • via Nuitee
R
Rhonda
10
Pros:

Very friendly staff and great customer service

2025-09-07 • via Nuitee
A
Alastair
10
Nice stay, shame about lack of eco consciousness.
Pros:

Good location, nice spacious room with mini fridge. Breakfast was good, nice Greek yogurts in fridge. Ok selection of hot food. Coffee wasn’t great even though it’s supposed to be Costa beans. They should learn how to recycle though, always disappointed that everything is wrapped in plastic with paper plates and plastic cutlery.

2025-09-03 • via Nuitee
J
Joseph
10
Pros:

My check in was great... room was cleaned and stocked... nice breakfast easy check out

2025-08-24 • via Nuitee
R
Rhonda
10
Pros:

Hotel was very clean and friendly staff

2025-08-22 • via Nuitee
W
Wai
10
Pros:

Area is safe, place is clean, staffs are friendly. Very happy to have FREE parking and breakfast provided. We travelled as family of 5, had a good stay.

2025-08-19 • via Nuitee
D
Deborah
10
Sleeping on a cloud
Pros:

It was amazing, just stayed 1 night but hated to leave. The bed was like sleeping on a cloud wanted to take the bed home with me lol

2025-08-18 • via Nuitee
M
Marcial
8
Pros:

Enjoyed our stay, friendly staff and clean rooms

2025-08-15 • via Nuitee
C
Caroline
4
Pros:

We arrived for check-in at 3pm. We were told there was nobody working that could check us in at that time. So, we waited for about 20 minutes for the clerk to arrive. The hotel was old and dated. The hallway and the lobby had a strange odor. The room and bathroom were very dirty. AC wasn't very cold. The wifi was slow and not strong. There were people loitering in the parking lot after hours that were using drugs. My fiancé and I left about 10 pm that night. We didn't stay overnight because we felt unsafe. There was nobody at the front desk for us to speak with.

2025-08-07 • via Nuitee
G
gabriela
4
Pros:

Short story we paid again for a room on july 19th and the bathroom didn't work so we had to go back downstairs to the receptionist to get another room. After they were not very cooperative and did not want to refund our stay for aug. 2 because the manager there said that expedia doesn't do any refunds. So no one used this room on August 2 we were from out of state they would not allow us to change the date or get a refund. Even when the room they gave us july 19th the toilet was broken. We have stayed with holiday inn way over 5 years and it was very suprising to hear that there was absolutely nothing they could do for us. They knew nobody was going to come back for aug 2. We tried to explain but the manager didn't even bother in talking with us.

2025-08-03 • via Nuitee
R
Rhonda
10
Pros:

Great Customer Service and friendly staff

2025-07-21 • via Nuitee
A
Aniya
10
Pros:

I absolutely enjoyed my stay. I was comfortable and was able to receive an early check in. I will definitely be staying here again!

2025-07-16 • via Nuitee