DoubleTree by Hilton Stamford

Hotels
•
Doubletree by Hilton
7.1 (1232 reviews)
1 First Stamford Place , Stamford , us

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Cleanliness issues
Outdated interiors

Categories

Cleanliness
4.73
Numerous complaints about uncleanly conditions were noted, with specific examples of dirty rooms and areas.
Service
9.2
Staff were consistently referred to as friendly and helpful, positively impacting the overall experience.
Location
9.24
The location was highlighted as a positive aspect, particularly its convenience and accessibility.
Room Quality
5.69
Many reviews expressed dissatisfaction with the room quality, including outdated decor and issues with cleanliness.
Amenities
7.72
Amenities received mixed feedback, with some positive mentions but also complaints about noise and inconsistency.
Value for Money
6.68
Guests expressed that the price did not match the quality and service level provided.
Food and Beverage
5.73
The restaurant was described as overpriced and having poor food quality based on feedback.
Overall Experience
7.8
While there were significant issues reported, the overall sentiment was that some aspects were worthwhile, leading to a balanced experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 14:57

Property Description

Luxurious Accommodations

Experience upscale comfort at the Hilton Stamford Hotel & Executive Meeting Center with spacious rooms featuring premium amenities like a 50" HDTV and Hilton Serenity bath products.

Top-Notch Facilities

Enjoy a range of facilities including a 24-hour fitness center, an indoor pool, and tennis courts during your stay. Take advantage of the free transfer service to explore Stamford conveniently.

Delicious Dining Options

Indulge in delectable farm-to-table cuisine with a Mediterranean twist at the on-site Tavola Restaurant. Savor the flavors of local New England food without leaving the hotel premises.

Book your stay now at the Hilton Stamford Hotel & Executive Meeting Center for a memorable and luxurious experience!

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LGA

Property Policies

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 16 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 25 per day.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 50
Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.1
Based on 1232 reviews
Cleanliness: 4.73
Service: 9.2
Location: 9.24
Room Quality: 5.69
Amenities: 7.72
Value for Money: 6.68
Food and Beverage: 5.73
Overall Experience: 7.8
B
Brianna • family_with_children • us
2
Probably won’t stay here again
Pros:

The lobby was pretty and staff was nice

Cons:

Once you are passed the lobby the halls look run down carpet was torn in places. The beds were very hard and uncomfortable and rooms were on the smaller side. I paid almost $700 for three nights and was very disappointed with everything. The elevator to parking was broken but didn’t know it until we parked and tried to go up (elevators for parking are hidden and they didn’t have signs unless you were in front of it nor did the staff tell you they weren’t working) they were broken my entire stay. Breakfast isn’t free and it was quite expensive. The front desk only tells you the hours they open and close not once did they mention you had to pay for it and the food wasn’t even that good. The beds were rock hard and very uncomfortable. The mini fridge was on the floor in a corner (usually it’s in the dresser or placed under the desk.) even tho I had the AC on it was still blowing hot air as if the heat was on so the room was pretty hot the entire time no matter how low I put it

2026-03-27 • via Nuitee
O
Orozco • couple • us
5
It was okay
Pros:

Staff were super nice

Cons:

The hotel needed assistance with cleanliness.

2026-03-26 • via Nuitee
T
Tatiana • family_with_children • us
10
2026-03-24 • via Nuitee
D
dayong • couple • us
8
2026-03-16 • via Nuitee
D
Deon • solo_traveller • hk
5
If there is that old furniture and no mire renovation, I will stay in another hotel .
Pros:

Close to my meeting venue

Cons:

Very old furniture, not clean enough, have hair on the pillow when I arrived in the room. Broken tap accessory in the bathroom. No lamp on the desk. I had requested the staff who was very helpful to move one from another room for me. The breakfast is poor.

2026-03-15 • via Nuitee
S
simone • couple • us
4
Outdated, root staff, not welcoming
Pros:

Honestly, there was not much outside of a comfortable bed

Cons:

The staff was borderline, rude, many did not speak English, not to say that I don’t understand that, but literally there were points when another staff member had to come over because I didn’t speak Spanish, the hotel is severely outdated, the elevator from the garage to the hotel was broken, it was $50 to pay for two nights at the hotel for parking, booking said there were no surprise fees. There was $100 additional cost for amenities $50 a day. Also, we requested the king junior suite it is literally a standard room with a bathtub in it. It was sizable, but when we went to take the bath when the Jets got turned on black mold, came out of the Jets. It was absolutely disgusting!

2026-03-15 • via Nuitee
S
Septembre • couple • us
8
2026-03-09 • via Nuitee
C
Cynthia • couple • us
10
2026-03-03 • via Nuitee
M
Moss • couple • us
1
2026-01-24 • via Nuitee
C
C. Michael • solo_traveller • us
7
2026-01-20 • via Nuitee
L
Lee • family_with_children • us
10
Pros:

The room was clean amd comfortable. The staff was super friendly. My kids and I loved the breakfast!

Cons:

The restaurant was overpriced for the amount of food.

2026-01-20 • via Nuitee
K
Karla • couple • us
6
Good location and friendly staff
Pros:

I like the location. The staff were very friendly and attentive.

Cons:

The first room we got had hair in the bathroom and the drawer under the television wouldn’t stay close, but the front desk was very prompt and gave us another room. One complaint we had was the alarm clock in the adjacent room went off at 6AM on both mornings we were there and kept beeping for about 10 minutes. We didn’t know if someone was in the room or if the alarm had been preset by previous guest and not canceled. It was very annoying. There is a charge for parking.

2026-01-20 • via Nuitee
D
Douglas • couple • us
9
The location was 15 minutes from our appointment. The room was clean.
Pros:

The staff were courteous, patient and helpful. The cookies were yummy.

2026-01-19 • via Nuitee
M
Michael • couple • th
8
2026-01-19 • via Nuitee
L
Long • extended_group • us
3
Cons:

lol, no bottle water in the room even though it was mentioned 2 complimentary bottle water on the key paper. what a fraud

2026-01-19 • via Nuitee
D
Darlynne • family_with_children • us
10
Pros:

Exceptional staff

2026-01-19 • via Nuitee
M
Madalyn • couple • us
5
Pros:

Got a free cookie and water bottle at check in. That was nice

Cons:

Shouldn't have to pay to self-park. Rooms were not very nice considering the price (damage, cleanliness, etc.)

2026-01-19 • via Nuitee
S
Shalik • family_with_children • us
10
2026-01-19 • via Nuitee
S
Shlomo • couple • gb
1
2026-01-09 • via Nuitee
C
carycruz • solo_traveller • us
6
2026-01-06 • via Nuitee