The Westin Long Beach

Hotels
•
Westin
8.4 (1392 reviews)
333 East Ocean Boulevard , Long Beach , us

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Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Cleanliness
Friendly staff
Good location
Cons:
High costs
Missing amenities

Categories

Cleanliness
8.4
Many comments noted cleanliness was a standout; however, a few reviews indicated cleanliness concerns, such as hair on towels.
Service
9.4
Consistently praised for helpful and friendly staff, with positive comments regarding bar service.
Location
8.9
Convenient location near food options and significant attractions like the Queen Mary.
Room Quality
8.4
Comments varied, positive for comfort, but noted issues with AC and TV quality.
Amenities
7.9
While amenities were appreciated, several guests mentioned missing items such as microwaves and poor jacuzzi performance.
Value for Money
7.9
Strong sentiment surrounding high prices, with guests feeling that the overall experience did not match the cost.
Food and Beverage
7.4
Food service received criticism for quality and pricing, although some guests enjoyed meals at the bar.
Overall Experience
8.9
Despite some drawbacks, many guests expressed that they would return and had a generally positive experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 23:48

Property Description

Luxurious Accommodations
Indulge in modern guest rooms at The Westin Long Beach, complete with plush bathrobes, slippers, and stunning area views through large windows. Enjoy in-room amenities like a minibar, flat-screen TV, and a spacious work desk for your comfort.

Wellness and Business Facilities
Unwind at the outdoor pool, hot tub, fitness center, and sauna during your stay. For business travelers, take advantage of the fully equipped business center and extensive meeting space spanning over 50,000 square feet.

Dining Excellence
Savor delectable California cuisine at The Grill Restaurant and Lobby Bar, offering 24-hour room service. With a focus on fresh and diverse menu options for breakfast, lunch, and dinner, dining at the hotel is a culinary experience not to be missed.

Experience luxury and convenience at The Westin Long Beach - book your stay now for an unforgettable getaway!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

Please note: Guests are responsible for all incidental charges which include overnight parking. Please be prepared to provide a cash deposit, debit card or major credit card.

Please note: Credit card used to book the reservation must be present at check in along with matching valid ID. If guest cannot present credit card used to book the room, then an alternate form of payment will be required with matching valid ID.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LAX

Property Policies

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    No special conditions apply for groups.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs USD 40 per day.

  • Internet

    WiFi is available in the hotel rooms and costs USD 11.95 per 24 hours.

Location

Guest Reviews

8.4
Based on 1392 reviews
Cleanliness: 8.4
Service: 9.4
Location: 8.9
Room Quality: 8.4
Amenities: 7.9
Value for Money: 7.9
Food and Beverage: 7.4
Overall Experience: 8.9
J
Jesus • couple • us
10
Pros:

I like the location. Accessibility to many food options.

2026-06-26 • via Nuitee
N
nathan • couple • us
7
Pros:

Very nice and clean and easy to locate

Cons:

expensive parking fee

2026-06-26 • via Nuitee
A
Absera • couple • us
9
2026-06-25 • via Nuitee
R
Ramazan Mert • solo_traveller • tr
8
2026-06-24 • via Nuitee
A
Alicia • solo_traveller • us
10
Great
Pros:

Everything

2026-06-23 • via Nuitee
F
FRANK • solo_traveller • us
3
Pros:

Location, room size, bed

Cons:

When I went to the desk for a shaving blade, the lady was in bad mood and did not like my request. She handed one of the cheapest shaving blade one thin pack of gel that barely enough to cover one side. After paying for a stay at your high price, your service was terrible. Your store did not carry a good quality shaving blade either. No free breakfast. Your $30 additional charge was a rip off.

2026-06-22 • via Nuitee
N
Nance • family_with_children • us
8
Perfect stay with preteens
Pros:

My kids and husband loved the bed comfort. We had the room facing west and view was wonderful. Room was clean. The lobby is beautiful with an amazing open concept, lighting and the bar was really classy. They also had good seating really family friendly. My husband and I were able to grab a nice drink and my kids a nice morning drink at their cafe next to bar. Elevators are super fast. We definitely loved the stay and definitely happy we chose this hotel over the others. We had a party nearby and definitely wanted to have fun and uber close. Receiving receptionist was super nice!

Cons:

The room is definitely outdated. Nothing is modern. The entry door to the restroom was in not so great condition. We only had one bottle of water as complimentary, but we were a family of four. We also only had two towels. I know the rate I paid was not for two adults so I was definitely disappointed. We thought of making it a pool day but we did see the size of pool was like the average house pool.

2026-06-18 • via Nuitee
P
perez • solo_traveller • us
8
2026-06-16 • via Nuitee
E
Elliot • solo_traveller • us
9
2026-06-16 • via Nuitee
K
Kaitlyn • couple • us
3
It sucked and I wish I stayed somewhere else. I feel robbed of an experience.
Pros:

I like that it was central to some of the attractions we visited. The staff who checked us in was friendly, but hard to understand and a bit extra.

Cons:

d toiletries, we did not have a microwave. The ac did not work very well with no clear difference between high/low fan. The air just felt heavy and not moving. The room also felt musty and had an obvious mold smell from poor ventilation. The water in the shower did not drain very well, and parts of the room did not feel clean (unknown stains around the frame of the bed). The location is not great if you are looking for somewhere quiet and relaxing. The walls are thin and you can hear other doors slamming or people showering. The hotel is around the corner from a fire department, so all night you are constantly hearing sirens or other vehicle traffic outside. For us, I wish I would’ve spent my money elsewhere considering there were much nicer hotels in the area with better reviews for a lower price.

2026-06-15 • via Nuitee
E
Elisabeth • family_with_children • us
8
Pleasant and wonderful staff. Nice Lobby!
Pros:

Everything was great. We enjoyed our stay and the staff was wonderful.

Cons:

I didn't like paying $49 a night for parking and I think its time for a little refresh on the rooms. They were fine and clean but they have had a lot of use and maybe a little sprucing up. But I was happy with our stay and its not a complaint just a suggestion.

2026-06-14 • via Nuitee
C
Cheyenne • family_with_children • us
1
Awful and expensive.
Pros:

Booking.com and the Westim ruined our vacation

Cons:

The incorrect room description. The service. The stagg was rude.

2026-06-14 • via Nuitee
G
Gardner • couple • us
7
Comfortable but lacks the WOW. reminds me of good hotel rooms 20-30 years ago.
Pros:

Location, location. The lobby and restaurant were very comfortable and tastefully decorated. Good parking garage. Easy in and out.

Cons:

The room was somewhat dated. Tub shower with shower curtain. Poor shower heads with little pressure.

2026-06-14 • via Nuitee
V
Vitor • couple • pt
8
2026-06-14 • via Nuitee
A
Angel • solo_traveller • us
10
Pros:

Front desk check in was extremely smooth the room is beautiful

2026-06-13 • via Nuitee
C
Cassea • family_with_children • us
4
Pros:

Bed comfortable

Cons:

The toilet was super loud and not enough outlet and our door lock was broken

2026-06-13 • via Nuitee
M
Murat • extended_group • tr
7
2026-06-11 • via Nuitee
K
Kevin • solo_traveller • us
6
2026-06-11 • via Nuitee
K
Kishor • solo_traveller • in
10
2026-06-11 • via Nuitee
M
Mau • family_with_children • us
1
Cons:

The carpet was very dirty and had red stains that looked like blood; the room smelled terrible, the pillows were dirty—in short, the whole room was dirty.

2026-06-11 • via Nuitee