The Westin Long Beach

Hotels
Westin
8.4 (1357 reviews)
333 East Ocean Boulevard , Long Beach , us

Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Pets allowed
See all facilities

Review Highlights

Pros:
Cleanliness
Friendly staff
Good location
Cons:
High costs
Missing amenities

Categories

Cleanliness
8.4
Many comments noted cleanliness was a standout; however, a few reviews indicated cleanliness concerns, such as hair on towels.
Service
9.4
Consistently praised for helpful and friendly staff, with positive comments regarding bar service.
Location
8.9
Convenient location near food options and significant attractions like the Queen Mary.
Room Quality
8.4
Comments varied, positive for comfort, but noted issues with AC and TV quality.
Amenities
7.9
While amenities were appreciated, several guests mentioned missing items such as microwaves and poor jacuzzi performance.
Value for Money
7.9
Strong sentiment surrounding high prices, with guests feeling that the overall experience did not match the cost.
Food and Beverage
7.4
Food service received criticism for quality and pricing, although some guests enjoyed meals at the bar.
Overall Experience
8.9
Despite some drawbacks, many guests expressed that they would return and had a generally positive experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 23:48

Property Description

Luxurious Accommodations
Indulge in modern guest rooms at The Westin Long Beach, complete with plush bathrobes, slippers, and stunning area views through large windows. Enjoy in-room amenities like a minibar, flat-screen TV, and a spacious work desk for your comfort.

Wellness and Business Facilities
Unwind at the outdoor pool, hot tub, fitness center, and sauna during your stay. For business travelers, take advantage of the fully equipped business center and extensive meeting space spanning over 50,000 square feet.

Dining Excellence
Savor delectable California cuisine at The Grill Restaurant and Lobby Bar, offering 24-hour room service. With a focus on fresh and diverse menu options for breakfast, lunch, and dinner, dining at the hotel is a culinary experience not to be missed.

Experience luxury and convenience at The Westin Long Beach - book your stay now for an unforgettable getaway!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

Please note: Guests are responsible for all incidental charges which include overnight parking. Please be prepared to provide a cash deposit, debit card or major credit card.

Please note: Credit card used to book the reservation must be present at check in along with matching valid ID. If guest cannot present credit card used to book the room, then an alternate form of payment will be required with matching valid ID.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LAX

Property Policies

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    No special conditions apply for groups.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs USD 40 per day.

  • Internet

    WiFi is available in the hotel rooms and costs USD 11.95 per 24 hours.

Location

Guest Reviews

8.4
Based on 1357 reviews
Cleanliness: 8.4
Service: 9.4
Location: 8.9
Room Quality: 8.4
Amenities: 7.9
Value for Money: 7.9
Food and Beverage: 7.4
Overall Experience: 8.9
L
Lori couple us
5
The hotel needs a makeover.
Pros:

The restaurant was excellent!

Cons:

Nice lobby and good restaurant

2026-05-18 via Nuitee
J
Jason couple us
8
Although the pride event got canceled my overall experience at this hotel was good.
Pros:

The staff were very friendly and helpful answering questions. I liked the water hydration stations. The valet was very quick with bring out your car when calling.

Cons:

It was overpriced, the gym needs some work done, the equipment needs maintenance like the treadmills and back machine. The treadmills were a little loud. The back machine handles were held together with black tape which left a residue on your hands. The ac in the room didn’t work that well. It took awhile for the room to cool down even with the curtains closed.

2026-05-18 via Nuitee
J
Jonathan couple us
10
2026-05-18 via Nuitee
C
Chandell solo_traveller us
10
2026-05-16 via Nuitee
M
Mikey solo_traveller us
8
Good
Pros:

Everybody was relief, friendly, informative, and helpful. The room was great. The bed was comfortable. Everything was clean.

Cons:

It’s supposed to be a dog friendly hotel but there were a lot of rules and restrictions that made us stay a little bit less pleasant

2026-05-15 via Nuitee
H
Horst Ingmar couple de
8
Wir würden wieder kommen und hoffen das die Bäder zwischenzeitlich renoviert sind.
Pros:

Das Personal war unglaublich hilfsbereit und entgegenkommend, außerdem war das Hotel sehr gut gelegen und man konnte sehr vieles bereut zu Fuß erledigen.

Cons:

Das Bad ist bereits etwas in die Jahre gekommen und könnte eine Renovierung gebrauchen. Duschvorhänge und eine in die Badewanne integrierte Dusche ist 2026 nicht mehr der Stand der Technik. Wer 185 cm überschreitet muss ggf. unter der Dusche etwas auf seinen Kopf acht geben. Auch der Spiegel geht so langsam aus dem Leim und die Folie löst sich massiv an der Glasscheibe.

2026-05-12 via Nuitee
A
Andrew couple us
9
Great location from beach, got a free bike you can rides for an hour right to the beach that they pay for.
Pros:

Everyone was extremely nice and remembered to welcome you back if you left hotel and returned.
Coffee and food at restaurant was amazing.

2026-05-11 via Nuitee
C
CARLOS couple mx
10
Excelent
Pros:

Excelent

2026-05-11 via Nuitee
C
Cabrera couple us
8
2026-05-10 via Nuitee
A
angie couple us
10
Great stay
Pros:

Location and cleanliness

2026-05-08 via Nuitee
A
Ana couple us
7
Pros:

Located near the beach.

Cons:

Didn’t have a fridge or wifi included in room reservation.

2026-05-07 via Nuitee
C
Cynthia family_with_children us
7
2026-05-06 via Nuitee
S
Stephen couple us
6
The room served it's purpose but was definitely a let down.
Pros:

The hotel was located very close to popular destinations in Long Beach. Some were within walking distance and others just a short ride away. The hotel lobby was beautiful, and they had a nice-looking bar which we didn't visit.

Cons:

The underground parking costed $55 for the night, and the garage reeked of urine. We booked a king room but upon arriving were told that we would have to wait for one to become available or we could take a room with 2 double beds. The ac in the room didn't work very well and the fixtures in the bathroom and even the comforters on the bed were well worn. Not what I would have expected from a higher end hotel.

2026-05-05 via Nuitee
R
Rosita couple us
8
Fue muy bonito el tiempo que pasé en Westin muy buen personal
Pros:

La recámara muy bonito los baños limpios en perfección

Cons:

Todo estuvo bien

2026-05-04 via Nuitee
L
luisa family_with_children us
5
Updated lobby only and overpriced parking
Pros:

That it had room service

Cons:

Bathroom sink nozzle has water build up and the lighting in the room wasn't bright enough. Food @ the restaurant was bland.

2026-05-04 via Nuitee
C
Courtney family_with_children us
9
2026-05-02 via Nuitee
D
DEMETRIUS couple us
10
Worth it
Pros:

Great property

Cons:

Clean friendly staff

2026-05-02 via Nuitee
F
Frederick family_with_children us
10
Great
Pros:

Everything was nice

Cons:

Paying for parking!!!

2026-05-01 via Nuitee
M
marymB4844JD Couples Springfield, Fairfax County, Virginia
10
Good Location and Amenities
Pros:

We needed a pre-cruise hotel and a Marriott property was preferable so we chose the Westin for our one-night stay. The hotel is very well located on Ocean Boulevard, close to the Convention Center and other area attractions such as the Aquarium and Shoreline Village. Our room was on the 15th floor on the city side and was well equipped with a mini-fridge, safe, iron and ironing board, toiletries, lots of pillows, outlets, and places to sit. The bed was very comfortable. We received high speed internet as Marriott Bonvoy members, but it did not work well in the room. When we really needed to use it, a trip to the lobby was necessary. We did not use the gym or pool and hot tub, but they looked nice. The hotel charges a resort free, but it was fully disclosed in the booking and actually included some value. Included were an $18 food and beverage credit which we used at the Bluestone Lane for breakfast and a 1 hour bike rental for 2 which we also used. Overall we were pleased with the hotel and would recommend.

2026-04-29 via Tripadvisor
C
Chris family_with_children us
10
2026-04-28 via Nuitee