The Westin Long Beach

Hotels
Westin
8.4 (1285 reviews)
333 East Ocean Boulevard , Long Beach , us

Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Cleanliness
Friendly staff
Good location
Cons:
High costs
Missing amenities

Categories

Cleanliness
8.4
Many comments noted cleanliness was a standout; however, a few reviews indicated cleanliness concerns, such as hair on towels.
Service
9.4
Consistently praised for helpful and friendly staff, with positive comments regarding bar service.
Location
8.9
Convenient location near food options and significant attractions like the Queen Mary.
Room Quality
8.4
Comments varied, positive for comfort, but noted issues with AC and TV quality.
Amenities
7.9
While amenities were appreciated, several guests mentioned missing items such as microwaves and poor jacuzzi performance.
Value for Money
7.9
Strong sentiment surrounding high prices, with guests feeling that the overall experience did not match the cost.
Food and Beverage
7.4
Food service received criticism for quality and pricing, although some guests enjoyed meals at the bar.
Overall Experience
8.9
Despite some drawbacks, many guests expressed that they would return and had a generally positive experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 23:48

Property Description

Luxurious Accommodations
Indulge in modern guest rooms at The Westin Long Beach, complete with plush bathrobes, slippers, and stunning area views through large windows. Enjoy in-room amenities like a minibar, flat-screen TV, and a spacious work desk for your comfort.

Wellness and Business Facilities
Unwind at the outdoor pool, hot tub, fitness center, and sauna during your stay. For business travelers, take advantage of the fully equipped business center and extensive meeting space spanning over 50,000 square feet.

Dining Excellence
Savor delectable California cuisine at The Grill Restaurant and Lobby Bar, offering 24-hour room service. With a focus on fresh and diverse menu options for breakfast, lunch, and dinner, dining at the hotel is a culinary experience not to be missed.

Experience luxury and convenience at The Westin Long Beach - book your stay now for an unforgettable getaway!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

Please note: Guests are responsible for all incidental charges which include overnight parking. Please be prepared to provide a cash deposit, debit card or major credit card.

Please note: Credit card used to book the reservation must be present at check in along with matching valid ID. If guest cannot present credit card used to book the room, then an alternate form of payment will be required with matching valid ID.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LAX

Property Policies

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    No special conditions apply for groups.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs USD 40 per day.

  • Internet

    WiFi is available in the hotel rooms and costs USD 11.95 per 24 hours.

Location

Guest Reviews

8.4
Based on 1285 reviews
Cleanliness: 8.4
Service: 9.4
Location: 8.9
Room Quality: 8.4
Amenities: 7.9
Value for Money: 7.9
Food and Beverage: 7.4
Overall Experience: 8.9
D
DeSantis family_with_children us
10
Pros:

The room was comfortable clean.

Cons:

I enjoy the location and the staff both front desk and restaurant.

2026-02-13 via Nuitee
A
Andrew extended_group us
10
2026-02-10 via Nuitee
J
James couple us
10
2026-02-01 via Nuitee
T
Tatiana couple ru
1
Pros:

Внешне гостиница выглядела достойно .

Cons:

Заехали в гостиницу, по заселении долго ждали пока нас оформлять . Рано утром всех разбудили по громкоговорителю, как оказалось без причинно. Не вернули депозит 250 $ .. Берут деньги за какое то обслуживание , ни разу сколько путешествуем такого не встречала . Отель не дает обратную связь , ни на звонки , ни почту ….

2026-01-31 via Nuitee
N
Noemi family_with_children us
7
2026-01-29 via Nuitee
M
Miguel couple us
10
2026-01-20 via Nuitee
J
josette couple us
8
It was beautiful
Pros:

The cleanliness and staff

Cons:

NA

2026-01-20 via Nuitee
A
Amy family_with_children us
8
Close to fireworks for 4th of july
Pros:

Temperature of pool
Lobby

Cons:

Key card for elevator and room, difficult when hands full

2026-01-19 via Nuitee
R
RoXy solo_traveller us
10
2026-01-19 via Nuitee
C
Carlos solo_traveller us
8
Great place to stay if you love DTLB
Pros:

I basically liked everything about it, even the destination fee went towards some drinks at the bar in their lobby. The location allows you to see everything in the area. The room was big, clean and felt modern. The view from my room was amazing.

Cons:

The only thing I did not like was that the air conditioning was not strong at all. I asked a cleaning lady if it was normal, and we both restarted it, set it to the coldest setting, and I still needed a fan to circulate the air. The hallways are far colder than the room, unfortunately.

2026-01-19 via Nuitee
A
Ashley extended_group us
10
2026-01-19 via Nuitee
T
Tatiana couple br
7
2026-01-17 via Nuitee
J
James couple us
2
I would have expected more out to this hotel chain and the cost.
Pros:

The staff was excellent, extremal helpful and polite.

Cons:

Room had multiple issues, clogged drain, little to no hot water, poor ventilation, dirty floors with stains in the floor, No working ice machines across 5 different floors.

2026-01-15 via Nuitee
W
William family_with_children us
5
Pros:

The bed was comfy and the bed making every day was nice.

Cons:

The Wi-Fi was bad, they charge you for just parking your car every night even though you have a room and there is no microwave so if you have any leftovers then you have to eat it cold.

2026-01-15 via Nuitee
A
Adrian couple mx
8
2026-01-14 via Nuitee
G
Gail couple us
8
2026-01-10 via Nuitee
J
Joshua couple us
8
Would definitely stay again
Pros:

The bar, lobby, and staff were great

Cons:

The rooms need a touch of paint

2026-01-04 via Nuitee
S
susan couple us
8
Pros:

loved the view, we were on ocean side............jacuzzi was lovely..........lovely bathroom with nice products.......loved how fast our food was ready from restaurant for pick up....all staff we encountered were great...........loved the $18 per day credit.....nice perk

Cons:

no coffee stirrers, no microwave, there was a pack of dirty gum left on the chair when we arrived..........no herbal tea at the bar wednesday evening..........no robes as mentioned..........but these not a big deal just wanted to mention..........parking should not be extra...........the daily rate is not inexpensive........

2026-01-04 via Nuitee
X
Xuan extended_group us
10
2026-01-03 via Nuitee
E
Edwin couple co
8
2026-01-03 via Nuitee