Free
Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Guest education on local ecosystems and culture
Clubhouse
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
See all facilities

Review Highlights

Pros:
Cleanliness
Friendly staff
Beautiful location
Cons:
Chaotic breakfast service
Slow restaurant service

Categories

Cleanliness
9.3
The hotel was very clean.
Service
9.8
The customer service was amazing! All the crew were extremely friendly and helpful.
Location
9.3
Definitely a retreat resort away from the city, located close to Sintra downtown.
Room Quality
9.8
The room was beautiful with a great view.
Amenities
9.3
Beautiful swimming pools and excellent spa facilities.
Value for Money
9.3
Standard quality for this hotel tier.
Food and Beverage
8.3
Breakfast was chaotic with slow service on occasion.
Overall Experience
9.3
Outstanding experience at Pehna Longa Resort.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 07:58

Property Description

Luxurious Accommodations

Indulge in the elegant palazzo-style estate of Penha Longa, offering 5-star accommodations with private balconies overlooking landscaped gardens, pools, and golf courses. Enjoy the comfort of Egyptian cotton sheets, Nespresso coffee machines, and Diptyque amenities in every room.

Culinary Delights

Experience a culinary journey at Penha Longa's 9 diverse restaurants, including Michelin-starred dining options like Midori and Eneko Lisboa. From Japanese delicacies to Basque tavern cuisine, each dining experience promises a gastronomic adventure.

Recreational Paradise

Unwind in style with a 27-hole championship golf course, a 1,500m² spa center, and a range of recreation facilities such as pools, tennis courts, and a fitness center. With hiking, cycling, and Kids' Club activities available, there's something for everyone at Penha Longa.

Experience luxury and leisure at Penha Longa Resort - book your stay now for an unforgettable getaway.

Important information:

Please note that pets up to 20 lbs are only allowed in the Premium Rooms. Guests are kindly requested to contact the hotel prior to arrival for further details. Contact information can be found in the booking confirmation. Please note that a pet's cleaning fee is not included in the room price.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LIS

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    People 3 years old and over stay for € 55 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Video

Guest Reviews

9.3
Based on 356 reviews
Cleanliness: 9.3
Service: 9.8
Location: 9.3
Room Quality: 9.8
Amenities: 9.3
Value for Money: 9.3
Food and Beverage: 8.3
Overall Experience: 9.3
R
RC1616 • Couples • Toronto, Ontario
10
Our Dog Had the Time of Her Life!
Pros:

Let's start with this. The place is beautiful, the grounds are interesting, the restaurants lovely, and if you rent a suite, you can bring your doggie! And the suites are plush! But that's just brick and mortar and nature. The real magic to this place is the staff. They treat their guests like GOLD! Honestly, every single person who works there is a gem. They simply can't do enough for you. And they do it with sincerity and professionalism. You can't put a price on that. Well, I guess you can, and in this case it's worth every penny and then some. We'll stay here again. So should you.

2026-02-08 • via Tripadvisor
J
JenniferW652 • Solo travel • Tempe, Arizona
10
Personalized 5 Star Service
Pros:

Personal & Special for my Birthday
I stayed here for my birthday week in Portugal for two days. The concierge found a great dance show for me and also got me a birthday cake upon arrival. The staff are all very nice and helpful and the room was very comfortable! They also are very good with hotel security felt really safe on premises. That’s important for single travelers.

Great Spa experience with Zen outdoor Japanese Garden.

Monastery and ancient structure in site super cool. Michelin Star restaurants: beautiful art work, pool, views, much to offer. Thanks for a great stay hope to return!

2026-02-06 • via Tripadvisor
P
Patricia • family_with_children • pt
10
Super lieu de detente en famille
Pros:

Le lieu est magnifique, super calme au milieu de la foret. L'etablissement est très beau, pas un aspect "business" du tout. La nourriture delicieuse, le personnel adorable. L'espace Kid est superbe aussi.

2026-01-26 • via Nuitee
A
Alan • family_with_children • br
10
2026-01-26 • via Nuitee
S
Samuel9612 • Couples • Vienna
8
Nice and quite hotel with own golf course and spa
Pros:

We stayed at the ritz Carlton Penha longa during our visit to Portugal at the beginning of the year.

Very quite location but only easy to reach via car.

Rooms were nice and spacious and our suite looked newly renovated but the bathroom did not look new. One sink was broken and the water did not drain away. Rest of the suite was in good condition. Just some more storage space would be nice in the junior suites.

Parking is offered for free in front of the hotel.

Great breakfast offering with nice buffet and a lot of à la carte choices.

Staff really friendly and attentive.

Also golf course looked in quite good condition.

Hotel has a nice spa as well, but only indoor pool heated so outdoor pool only for swimming in the summer.

2026-01-22 • via Tripadvisor
M
Mariia • couple • pt
10
2026-01-22 • via Nuitee
E
E6852OJjamess • Family
10
One of the best hotel experiences I’ve ever had—and truly a magical one for a child.
Pros:

One of the best hotel experiences I’ve ever had—and truly a magical one for a child.
We stayed at Penha Longa during the first part of the New Year, and from the moment we arrived the experience felt intentional. Walking in, the service was immediately warm and thoughtful, but what stood out most was how they treated our daughter like a real person, not an accessory to the adults. That alone set the tone for the entire stay.
Part of our trip was to celebrate her birthday early while school was out, and the staff leaned into that in the best way possible. At check-in they brought her a small stool so she could stand at the desk alongside us, and they handed her a handwritten note addressed to her—and to us—that felt sincere and personal, not performative. It had real meaning behind it, not just polite words.
The staff went above and beyond every single day we were there. More than once it crossed into genuinely memorable. João, who I believe was the head of staff in the evenings, made a point to connect with our daughter nightly. Around 6:30 each evening he would put on a small “show” of sorts—bringing her a glass of juice just for her so she could enjoy the event without feeling left out, asking her questions, meeting her at eye level, and treating her with respect and curiosity. It mattered. When we arrived in our room, they had also brought her a cake and yet another handwritten note. These weren’t big gestures—they were thoughtful ones—and that made all the difference.
The restaurants carried that same level of care. The Italian restaurant and Spices stood out in particular, both for service and atmosphere. Two staff members—Sushima and Alexandria—went out of their way to make each dinner feel personal for our daughter, remembering her and engaging with her in a way that felt natural and kind. The food overall was very good. There were only a handful of dishes though where I thought, I’d come back just for this, but the consistency and service elevated every meal.
The wellness area was mostly excellent, though the sauna was unfortunately broken for the entire stay. That was a letdown. That said, the indoor pool area was fantastic—large, well laid out, and a great place to recover in the evenings after long days of walking. The hot tub was also well designed, and the indoor kids’ area right next door was a smart touch. The only downside there was the early closing time, which was especially noticeable with jet lag keeping us up later than usual.
The outdoor kids’ area completely exceeded expectations. More than once we joked that it felt like it was designed by a grandfather who truly loved his grandkids. It was expansive, thoughtful, and fun—culminating in an obstacle course tucked further back that was genuinely enjoyable for kids and adults alike.
The property itself is stunning. Set up in the mountains, the scenery is beautiful in every direction, and the grounds are large enough that it feels like a destination on its own. Having the abbey on site was a highlight—a perfect half-day excursion when we wanted something meaningful without going far.
Penha Longa isn’t just a luxury resort—it’s a place that understands how small, human moments shape an experience. For families especially, it’s something rare. We’ll remember this stay for a long time.

2026-01-21 • via Tripadvisor
D
Daria • couple • ru
10
Pros:

Абсолютно все! Красивейшая территория, отличный номер, потрясающее расположение и завтраки!
Обслуживание тоже отличное

Cons:

Ничего такого не было

2026-01-19 • via Nuitee
S
Sheree • couple • us
10
Amazing
Pros:

Gorgeous! Fabulous staff especially at the hotel bar!

2026-01-19 • via Nuitee
S
SERGIO • family_with_children • br
9
2026-01-17 • via Nuitee
P
Paula • couple • pt
10
2026-01-11 • via Nuitee
F
Felipe • family_with_children • gb
9
2026-01-04 • via Nuitee
S
Sagi • couple • il
10
2025-12-30 • via Nuitee
A
Adil • couple • pt
10
2025-12-27 • via Nuitee
R
Rogério • couple • br
10
Resort excelente em meio a natureza!
Pros:

Conforto, limpeza, atenção dos funcionários e beleza do local.

Cons:

Gostamos de tudo!

2025-12-24 • via Nuitee
E
Eran • couple • il
10
2025-12-23 • via Nuitee
L
linw640 • Family
4
Disappointed - construction site
Pros:

This hotel does not live up to the Ritz-Carlton standard.

The property is currently under construction, including the front entrance and lobby, resulting in an extremely loud and disruptive environment. Although the hotel sent multiple pre-arrival check-in emails, there was no mention of the ongoing construction.

The hotel renovations are expected to continue for some time, guests seeking a quiet stay/conference may wish to consider alternatives.

We booked two Junior Suites for three nights at the same time for a family trip, with the intention of relaxing. However, at check-in we noticed that one room was priced approximately $500 higher than the other, despite both rooms being identical and booked at the same time. To date, we have not received any explanation for this.

The Junior Suites are located on the same level as the lobby. Guests booking these rooms in particular should be clearly informed of the current conditions upon booking and in the pre-arrival communication. Even now, Tripadvisor continues to describe this hotel as quiet and modern, which is misleading given the current situation.

We contacted reception on multiple occasions. While they apologised and moved us to a different room slightly farther from the construction, that room had a leak through the balcony door. Due to the rainy weather, we had to move back to the original room. The hotel also offered another Junior Suite closer to the construction site, which was clearly not suitable for our needs. We were ultimately informed that no other rooms were available in the hotel to resolve the situation. Therefore, if you are seeking a relaxing stay without constant construction noise (between 9am and 6pm daily), you should consider alternatives.

Overall, the experience was disappointing and did not meet the expectations associated with the Ritz-Carlton brand.

2025-12-15 • via Tripadvisor
H
Hassan • solo_traveller • ma
8
2025-12-15 • via Nuitee
T
tugz44 • Couples • London, England
10
Perfect stay
Pros:

Quiet, Serene, beautiful!
WOW by lobby, room was spacious, bteakfast was lovely and the grounds are picturesque, Pool was nice, with a Jacuzzi and the lockers with the Sauna are clean , the golf course is world class

2025-12-07 • via Tripadvisor
C
Carlos • family_with_children • de
10
Excelent em todos os aspetos
Pros:

O hotel correspondeu ou superou as nossas expectativas em todos os aspetos. Isto aplica-se tanto ao hotel como ao pessoal.

2025-11-24 • via Nuitee