The Westin Southfield Detroit

Hotels
Westin
8.1 (737 reviews)
1500 Town Center , Southfield , us

Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly and accommodating staff
Great location
Cons:
Noise from other guests
Poor room maintenance

Categories

Cleanliness
7.35
Several mentions of noise and poor upkeep; mentions of cleanliness in general were mixed.
Service
8.85
Multiple reviews praised staff for being accommodating and friendly.
Location
8.85
Location was frequently highlighted as a positive aspect of the stay.
Room Quality
7.85
Rooms were generally described as spacious and comfortable, but noise issues noted.
Amenities
7.35
Amenities mentioned were a mix; pool mentioned with a negative sentiment.
Value for Money
7.85
Concerns regarding extra fees affecting perception of value for money.
Food and Beverage
8.35
Food quality was positively reviewed, especially in the hotel restaurant.
Overall Experience
8.35
Overall experience was generally favorable despite some noted issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 05:39

Property Description

Luxurious Amenities
The Westin Southfield Detroit offers an indoor pool, a fitness center, and a 24-hour business center for your convenience.

Heavenly Accommodations
Relax in guest rooms featuring a Heavenly Bed and a 49-inch TV with expanded cable, ensuring a comfortable and enjoyable stay.

Convenient Location
Located in the Southfield Town Center Complex, this hotel provides easy access to downtown Detroit, Ford, and Comerica Park.

Book your stay at The Westin Southfield Detroit for a truly exceptional experience.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DTW

Property Policies

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs USD 10 per day.

Location

Guest Reviews

8.1
Based on 737 reviews
Cleanliness: 7.35
Service: 8.85
Location: 8.85
Room Quality: 7.85
Amenities: 7.35
Value for Money: 7.85
Food and Beverage: 8.35
Overall Experience: 8.35
T
Trevion couple us
7
2026-02-10 via Nuitee
J
Jan solo_traveller de
10
2026-02-10 via Nuitee
J
Jalen couple us
9
2026-02-10 via Nuitee
F
Forster family_with_children us
1
Horribly disappointing. Waste of money. I should be refunded.
Pros:

Food was good.

Cons:

Hotel room was gross. Visible stains on furniture... sheets had marks, dirty, shampoo missing off wall, towel hanger was askew.

2026-02-08 via Nuitee
T
Tom couple us
10
2026-01-29 via Nuitee
N
Nina solo_traveller us
10
Pros:

Very clean and spacious

Cons:

Nothing!

2026-01-27 via Nuitee
G
Gemeinhardt family_with_children us
5
Pros:

The location is great

Cons:

The pool wasn’t big enough and no one attending the pool there were no towels. I also didn’t find the beds comfortable at all.

2026-01-24 via Nuitee
L
Lisa solo_traveller us
9
My stay was great.
Pros:

The Westin was nice but my neighbors had a bunch of kids. It was very loud next door. They did not go to sleep until 2 a.m.

Cons:

Noise was a factor

2026-01-20 via Nuitee
C
Cathy solo_traveller us
10
Yu guys naild it. Spot on!!!!
Pros:

Everything was excellent. Staff , Site, my room, Service. I will not stay anywhere else.

Cons:

Nothing

2026-01-20 via Nuitee
A
Ahmad family_with_children us
5
Cons:

The heater fan makes a loud sound each time the heater works

2026-01-20 via Nuitee
L
Lawrence extended_group us
8
8 out of 10
Pros:

The accommodations was great. Food was good. I had dinner one night and breakfast the next day. Really good service. I come to the Detroit area quite often this was my first time staying at this hotel. I will definitely be back

Cons:

I truly only have 2 concerns. The paying for wifi was totally new to me so I didn't do it and the $100 deposit was excessive seeing all other hotels may charge $50 deposit.

2026-01-19 via Nuitee
G
Gary couple us
10
Pros:

Very clean and friendly staff.

Cons:

There was a short in the light in our bathroom. I didnt notice it til morning. I told the front desk and they said it would be looked into

2026-01-19 via Nuitee
D
Danilo couple us
6
2026-01-19 via Nuitee
C
CHIDINMA extended_group us
8
i enjoyed my stay. the enviroment was cool
Pros:

Breakfast ok. but one staff in the restaurant in the morning wasn't that friendly. maybe she was having a bad day. who knows.

Cons:

The toilet in the regular room where i stayed the first night before i was finally moved to the room i paid for, was very dirty.

2026-01-19 via Nuitee
B
Bernard couple us
10
2026-01-19 via Nuitee
D
Debra couple us
9
Stay was great! Friendly staff. Great location. The room was very clean.
Pros:

Did not try breakfast

Cons:

N/A

2026-01-19 via Nuitee
C
Carrie solo_traveller us
10
The stay was great. I recommend the hotel to anyone in the world traveling to the Detroit Metro are.
Pros:

The room was great.

Cons:

There was not an online option to use Marriot Bonvoy gift cards. There should be an option in place. I did not want my bank card used to pay for the room. Then I had some other activity occur on my bank card. I had to cancel the card. Now I hope the room fees can be refunded to my new bank card in a more than reasonable time frame., 3-5 days.

2026-01-19 via Nuitee
K
Khalid solo_traveller us
5
2026-01-19 via Nuitee
E
Ebony couple us
6
Cons:

We had to wait two hours for a room to be cleaned. It was a little iffy on if it was really clean.

2026-01-19 via Nuitee
R
Ray couple us
10
2026-01-19 via Nuitee