Crowne Plaza Toronto - North York by IHG

Hotels
•
Crowne Plaza Hotels & Resorts
7.9 (4309 reviews)
900 York Mills Rd , Toronto , CA
+1 416-444-2511

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Comfortable rooms
Good location
Decent breakfast
Cons:
Fire alarms
Maintenance issues

Categories

Cleanliness
6.85
Multiple mentions of cleanliness issues, including fire alarms and maintenance problems.
Service
8.35
Staff were highlighted as friendly and accommodating, with positive interactions noted.
Location
7.85
Good location for access to the city, though some mentioned distance to downtown.
Room Quality
7.85
Rooms were generally described as comfortable, although some amenities had issues.
Amenities
7.85
Provided adequate amenities, but there were some concerns about maintenance.
Value for Money
8.35
Mixed feelings about costs, but overall perceived as providing good value.
Food and Beverage
8.35
Breakfast was positively mentioned, though there were minor complaints about beverages.
Overall Experience
7.75
Overall a pleasant experience, with minor inconveniences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 01:33

Property Description

Scenic Parkland Oasis
Nestled on 15 acres of parkland, our hotel offers a tranquil escape just a short drive from Toronto's city centre.

Luxurious Rooms and On-Site Activities
Indulge in tastefully decorated rooms with essential amenities like air conditioning, iron, and toiletries. Enjoy on-site activities such as tennis courts and a state-of-the-art fitness centre.

Culinary Delights and Convenient Location
Savor a variety of international cuisines at our on-site restaurants. With easy access to major highways, guests can explore downtown attractions like the CN Tower and Canada's Wonderland.

Book your stay at Pan Pacific Toronto for a perfect blend of relaxation and adventure!

Important information:

Please note that the credit card used for booking must be presented at time of check in. Please contact hotel to obtain 3rd party authorisation form if charges are being handled by a 3rd party.
Breakfast-inclusive rates comprise breakfast for 2 guest per room. Extra breakfast is available for an extra charge.
{Adult}: $32 per day. {Child} {aged 3–11 years}: $16 per day.
Breakfast is free of charge for maximum two children aged 0–2 years.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YYZ

Location

Property Video

Guest Reviews

7.9
Based on 4309 reviews
Cleanliness: 6.85
Service: 8.35
Location: 7.85
Room Quality: 7.85
Amenities: 7.85
Value for Money: 8.35
Food and Beverage: 8.35
Overall Experience: 7.75
R
Rolando • couple • us
9
Lovely
Pros:

Great bang for your buck, quiet room, good water pressure. We stayed in a balcony room, super fab, super clean, and the staff are wonderful.

Cons:

The rooms could use a little refresh

2026-10-24 • via Nuitee
T
Tracey • couple • ca
8
Pros:

Clean rooms, good location for my purposes

Cons:

Staff were unaware of major event that impacted travel out of the city

2026-10-23 • via Nuitee
G
Gino • couple • il
1
2026-10-23 • via Nuitee
S
Syuzanna • couple • am
7
Pros:

Staff was very helpful. Spacious room. The forest in the backyard was beautiful.

Cons:

Facilities are old in general. Breakfast very expensive. The price for stay. My colleagues stayed in the same period and paid almost 3 times less!

2026-10-23 • via Nuitee
B
Bulat • solo_traveller • kz
10
Pros:

Отличный отель. Рекомендую.

2026-10-22 • via Nuitee
J
Julie • solo_traveller • ca
10
I really like my stay here , positive and will stay there again
Pros:

It is in a great location, clean, easily accessible, nice staff

Cons:

Nothing really. I would suggest another disinfecting wipe carousel in the gym where the weight area is

2026-10-22 • via Nuitee
E
Eric • family_with_children • ca
1
Turned my fun birthday into a big disappointment
Pros:

The breakfast restaurant was clean and the room was clean

Cons:

We checked in with our kids and hoped to go to the tall tower and got shoved in the corner of some motel attached to the building and it smelled like smoke inside and we got to our room and the alarm clock wasn’t plugged in, the sliding door didn’t open, the bathtub didn’t have a working plug so my kids couldn’t have a bath. The heater in the room made a really loud sound which woke me up in the night. We thought breakfast was included so that’s our mistake but it ended up being $100 for a buffet? And we wanted a nice hotel that’s why we chose this place. But it was the same as staying in a super 8. Big waste of our money on my birthday. It sucked . And my husband enquired about his indigenous status tax redemption and was met with attitude from the guy at front desk in the morning.

2026-10-22 • via Nuitee
B
Bulat • solo_traveller • kz
10
Pros:

Обязательно остановлюсь там же, когда снова приеду в Торонто

2026-10-22 • via Nuitee
G
Gwendolyn • extended_group • us
10
2026-10-21 • via Nuitee
B
Bowen • solo_traveller • ca
9
2026-10-20 • via Nuitee
F
France • solo_traveller • ca
8
Cons:

I tried to contact you by phone to register with your hotel, and ask some questions and no one answered. I could have had my answers by texting but I wanted to talk to a person and I had to book from booking. Com. Thank you. My stay was wonderful

2026-10-19 • via Nuitee
A
Aysan • solo_traveller • au
6
Pros:

It was close to some good restaurants and bus stop.

Cons:

I didn't like the location as it was far from downtown etc. Rooms can get very hot.

2026-10-19 • via Nuitee
R
Rosenberg • solo_traveller • ca
7
2026-10-19 • via Nuitee
S
Simon • couple • au
9
2026-10-17 • via Nuitee
M
Margaret • couple • mx
8
Pros:

Common areas, facilities, friendly, helpful staff, cozy beds.

Cons:

We were happy with everything

2026-10-17 • via Nuitee
R
Raiyan • extended_group • gb
10
Brilliant hotel and even nicer staff
Pros:

Great apartment with easy access to stores and food. We got a room with two queen beds and it was huge! Two bathrooms, one shower is more than what we thought we’d get. Was a brilliant stay.

Cons:

Could be a little cheaper on other days. We’d have loved to book it for a few more days but the pricing was quite high after.

2026-10-15 • via Nuitee
H
Hoenig • solo_traveller • us
10
Pros:

Very fine hotel...first class, staff very friendly...great breakfast an dinner...terrific hotel

Cons:

Needs anti grips in bathtubs.. so slippery

2026-10-15 • via Nuitee
S
Sandi • solo_traveller • ca
10
2026-10-14 • via Nuitee
G
Geneviève • couple • fr
8
Hôtel splendide- Accueil sympathique.
Pros:

Accueil très sympathique du personnel.
Hôtel reposant, silencieux, situé en périphérie, attenant à un petit sentier forestier
Hôtel splendide, propre et chambre très confortable.
Petit déjeuner en buffet, très varié, pour tous les goûts.
Arrêt de bus au "pied" de l'hôtel.

Cons:

La distance pour aller en centre ville: 20 à 30 minutes en bus + 40-50 minutes de train.

2026-10-14 • via Nuitee
B
Brommeland • couple • dk
8
2026-10-13 • via Nuitee