Crowne Plaza Toronto - North York by IHG

Hotels
•
Crowne Plaza Hotels & Resorts
7.9 (4249 reviews)
900 York Mills Rd , Toronto , ca
+1 416-444-2511

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Comfortable rooms
Good location
Decent breakfast
Cons:
Fire alarms
Maintenance issues

Categories

Cleanliness
6.85
Multiple mentions of cleanliness issues, including fire alarms and maintenance problems.
Service
8.35
Staff were highlighted as friendly and accommodating, with positive interactions noted.
Location
7.85
Good location for access to the city, though some mentioned distance to downtown.
Room Quality
7.85
Rooms were generally described as comfortable, although some amenities had issues.
Amenities
7.85
Provided adequate amenities, but there were some concerns about maintenance.
Value for Money
8.35
Mixed feelings about costs, but overall perceived as providing good value.
Food and Beverage
8.35
Breakfast was positively mentioned, though there were minor complaints about beverages.
Overall Experience
7.75
Overall a pleasant experience, with minor inconveniences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 01:33

Property Description

Scenic Parkland Oasis
Nestled on 15 acres of parkland, our hotel offers a tranquil escape just a short drive from Toronto's city centre.

Luxurious Rooms and On-Site Activities
Indulge in tastefully decorated rooms with essential amenities like air conditioning, iron, and toiletries. Enjoy on-site activities such as tennis courts and a state-of-the-art fitness centre.

Culinary Delights and Convenient Location
Savor a variety of international cuisines at our on-site restaurants. With easy access to major highways, guests can explore downtown attractions like the CN Tower and Canada's Wonderland.

Book your stay at Pan Pacific Toronto for a perfect blend of relaxation and adventure!

Important information:

Please note that the credit card used for booking must be presented at time of check in. Please contact hotel to obtain 3rd party authorisation form if charges are being handled by a 3rd party.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YYZ

Location

Property Video

Guest Reviews

7.9
Based on 4249 reviews
Cleanliness: 6.85
Service: 8.35
Location: 7.85
Room Quality: 7.85
Amenities: 7.85
Value for Money: 8.35
Food and Beverage: 8.35
Overall Experience: 7.75
C
catherine • couple • ca
8
2026-08-08 • via Nuitee
A
Allanna • family_with_children • ca
10
2026-08-08 • via Nuitee
S
sanhaji • solo_traveller • ca
4
Pros:

J'étais facturé mon séjour malgré que j'ai payé mon séjour via booking

Cons:

Beaucoup de problème pour le remboursement

2026-08-07 • via Nuitee
D
Diane • family_with_children • ca
9
Excellent
Pros:

Rooms are spacious and clean.The lobby is beautiful and welcoming.The pool and fitness centre excellent.Great location,can walk to plaza for food and shopping.Very big,nice,comfortable hotel with great views

Cons:

Free breakfast or snacks should be offered to your guests

2026-08-07 • via Nuitee
L
Liliya • family_with_children • ca
6
Pleasant but wished it to be better
Pros:

Location

Cons:

We stayed on the second floor this time, and it was quite noisy in our room. It appeared that above us there was perhaps a room with washing machines - at least it sounded that way - the noise was there in the morning and in the evening.

Room had a bit of dust especially on the floor.

2026-08-06 • via Nuitee
A
Anh Nhung • family_with_children • vn
8
2026-08-05 • via Nuitee
D
Devdatta • family_with_children • us
2
Pros:

My car got stolen from their paid parking lot. They had advertised controlled entry but turns out anyone can come in and out of the parking lot. The hotel right away declined liability and when the cops came their cameras didn't even cover the parking lot properly.

2026-08-03 • via Nuitee
S
Shenitra • solo_traveller • us
9
2026-08-02 • via Nuitee
F
Ferraro • couple • fr
7
2026-08-02 • via Nuitee
S
Shota • solo_traveller • jp
8
エレベーター以外とても満足。
Pros:

全体的に広く、綺麗で満足した。

Cons:

エレベーターがとても遅く、他の宿泊客と「信じられない」「歴代で〜」などの冗談を言い合ったほど。

2026-08-02 • via Nuitee
M
Mohammed Jamil • couple • bd
10
2026-07-25 • via Nuitee
G
García Flota • solo_traveller • ca
10
Pros:

View, facilities and staff

Cons:

Maybe far from downtown but you have lots of places nearby

2026-07-25 • via Nuitee
D
Diah • couple • ca
7
2026-07-25 • via Nuitee
M
Mohammed Jamil • solo_traveller • bd
10
In future , I will stay again in this hotel
Pros:

Surrounded by a nice garden! Very big & beautiful landscape!

Cons:

Walkway & swimming pool

2026-07-25 • via Nuitee
I
IHodlLife • solo_traveller • ca
10
Pros:

Great all around

2026-07-24 • via Nuitee
I
IHodlLife • solo_traveller • ca
10
Pros:

Awesome. So glad crown plaza took over.
Excellent upgrade in services.

2026-07-24 • via Nuitee
O
Oumou • solo_traveller • fr
8
2026-07-24 • via Nuitee
T
Tolulope • solo_traveller • ca
7
2026-07-24 • via Nuitee
N
Nancy • solo_traveller • ca
9
2026-07-24 • via Nuitee
C
Corinne • family_with_children • gb
10
Restful, pleasant and great value for money!
Pros:

An oasis in the city. Woodland walk was beautiful and we even saw a deer!

Cons:

Can't think of anything!!

2026-07-23 • via Nuitee