Galeria Plaza Reforma

Hotels
•
Grupo Brisas
8.8 (2444 reviews)
Hamburgo 195 , Mexico City , mx

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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Lift / Elevator
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
High food prices
Noise issues

Categories

Cleanliness
8.94
Generally clean and well-maintained, but minor complaints about noise affecting peacefulness.
Service
9.41
Staff is friendly and attentive, contributing positively to the experience.
Location
9.45
Ideal location for sightseeing with easy access to major attractions.
Room Quality
8.4
Rooms could use minor improvements, with some concerns about noise from neighboring guests.
Amenities
7.93
Amenities like the pool are not always well-maintained, with some guests finding them unsatisfactory.
Value for Money
8.89
Prices are somewhat elevated compared to similar options in the area, but service quality offsets this.
Food and Beverage
8.44
Good breakfast selection but food prices are considered high by some guests.
Overall Experience
8.91
Overall positive stay marked by excellent service, location, and comfort.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 02:34

Property Description

Luxurious Accommodations

The Galeria Plaza Reforma offers 434 distinguished rooms in the heart of Mexico City's financial and commercial district. Each room provides modern comfort and elegance, ensuring a relaxing stay for both business travelers and vacationers.

Prime Location

Situated just one block from Paseo de la Reforma, guests have easy access to the city's office buildings, exclusive restaurants, and boutique shops. The hotel's central location in Zona Rosa makes it a convenient choice for those looking to explore the vibrant surroundings.

Exceptional Service

Recognized for its award-winning service, Galeria Plaza Reforma sets the standard for hospitality in Mexico City. Guests can expect top-notch assistance and attention to detail, making their stay truly memorable.

Book now to experience the perfect blend of luxury and convenience at Galeria Plaza Reforma.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please note that there is an extra charge for early check-out.

Dear guest, we sincerely apologize for the inconvenience these situations may cause, but we are currently working on improvements on:

- Pool area, which remains open for your enjoyment. The purpose of these improvements is to provide you with a more comfortable and pleasant space for your future visits. From now till 15/10/2025.
- Gym area is out of service for improvements. From 22/09/25 to 06/10/25.

We thank you for your understanding and patience.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MEX

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 5 per day.

Location

Guest Reviews

8.8
Based on 2444 reviews
Cleanliness: 8.94
Service: 9.41
Location: 9.45
Room Quality: 8.4
Amenities: 7.93
Value for Money: 8.89
Food and Beverage: 8.44
Overall Experience: 8.91
J
Juan Pablo • couple • us
10
2026-04-11 • via Nuitee
M
Maku • extended_group • mx
8
Bueno, puede mejorar
Pros:

Los beneficios del hotel

Cons:

que no hay check in anticipado ni check out extendido sin costo, ya que los horarios de 3pm y medio dia no se ajustaban a mi itinerario y el costo del lugar es alto como para que cobren aun más por eso

2026-04-11 • via Nuitee
A
Anne-Sofie Secher • couple • dk
10
2026-04-10 • via Nuitee
A
Anne-Sofie Secher • couple • dk
10
2026-04-10 • via Nuitee
• couple • ch
8
2026-04-10 • via Nuitee
M
Maxime • couple • fr
10
2026-04-09 • via Nuitee
L
Laura • couple • co
10
Me encantó.
Pros:

El hotel plaza reforma está MUY central a la gran mayoría de lugares turísticos de Ciudad de México. Caminando puedes llegar a muchos lugares.

El hotel es bonito, limpio, acogedor. Las habitaciones son amplias, las camas y las almohadas son muy cómodas.

El staff es muy atento y amable.

Es el hotel perfecto para una excelente estadía. Volvería sin pensarlo.

2026-04-09 • via Nuitee
A
Alba José • couple • gt
9
2026-04-09 • via Nuitee
E
ELENA • extended_group • es
9
Pros:

Ubicación, instalaciones, atención del personal….opción genial!

2026-04-08 • via Nuitee
J
Jacqueline • family_with_children • us
7
Aside from the gentleman at the front desk who was very rude and unwilling to help, everyone else was pleasant and frien
Pros:

Perfect location

Cons:

Very clean and comfortable

2026-04-08 • via Nuitee
A
Alix • couple • gb
8
2026-04-08 • via Nuitee
N
NN • couple • br
8
2026-04-08 • via Nuitee
E
ELIZABETH • family_with_children • ca
7
2026-04-08 • via Nuitee
• solo_traveller • ph
8
2026-04-08 • via Nuitee
A
Angela • couple • co
10
Excelente
Pros:

Muy bien ubicado, muy cerca al paseo la reforma, variedad de restaurantes cerca y lugares turísticos

2026-04-08 • via Nuitee
M
Maria Luisa • extended_group • co
9
Excelente hotel
Pros:

Personal muy amable, buen desayuno y buena ubicación.

2026-04-07 • via Nuitee
M
Mendez • extended_group • mx
10
2026-04-06 • via Nuitee
L
Lukas • couple • at
10
2026-04-06 • via Nuitee
W
Wendy • family_with_children • de
10
2026-04-06 • via Nuitee
P
Paula • couple • pe
10
2026-04-06 • via Nuitee