Galeria Plaza Reforma

Hotels
•
Grupo Brisas
8.8 (2423 reviews)
Hamburgo 195 , Mexico City , mx

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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Lift / Elevator
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
High food prices
Noise issues

Categories

Cleanliness
8.94
Generally clean and well-maintained, but minor complaints about noise affecting peacefulness.
Service
9.41
Staff is friendly and attentive, contributing positively to the experience.
Location
9.45
Ideal location for sightseeing with easy access to major attractions.
Room Quality
8.4
Rooms could use minor improvements, with some concerns about noise from neighboring guests.
Amenities
7.93
Amenities like the pool are not always well-maintained, with some guests finding them unsatisfactory.
Value for Money
8.89
Prices are somewhat elevated compared to similar options in the area, but service quality offsets this.
Food and Beverage
8.44
Good breakfast selection but food prices are considered high by some guests.
Overall Experience
8.91
Overall positive stay marked by excellent service, location, and comfort.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 02:34

Property Description

Luxurious Accommodations

The Galeria Plaza Reforma offers 434 distinguished rooms in the heart of Mexico City's financial and commercial district. Each room provides modern comfort and elegance, ensuring a relaxing stay for both business travelers and vacationers.

Prime Location

Situated just one block from Paseo de la Reforma, guests have easy access to the city's office buildings, exclusive restaurants, and boutique shops. The hotel's central location in Zona Rosa makes it a convenient choice for those looking to explore the vibrant surroundings.

Exceptional Service

Recognized for its award-winning service, Galeria Plaza Reforma sets the standard for hospitality in Mexico City. Guests can expect top-notch assistance and attention to detail, making their stay truly memorable.

Book now to experience the perfect blend of luxury and convenience at Galeria Plaza Reforma.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please note that there is an extra charge for early check-out.

Dear guest, we sincerely apologize for the inconvenience these situations may cause, but we are currently working on improvements on:

- Pool area, which remains open for your enjoyment. The purpose of these improvements is to provide you with a more comfortable and pleasant space for your future visits. From now till 15/10/2025.
- Gym area is out of service for improvements. From 22/09/25 to 06/10/25.

We thank you for your understanding and patience.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MEX

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 5 per day.

Location

Guest Reviews

8.8
Based on 2423 reviews
Cleanliness: 8.94
Service: 9.41
Location: 9.45
Room Quality: 8.4
Amenities: 7.93
Value for Money: 8.89
Food and Beverage: 8.44
Overall Experience: 8.91
K
Kylie • couple • au
9
Pros:

The location the hotel is fantastic. So many eateries nearby and easy to walk to around.

Cons:

I was delayed due to weather and informed the hotel twice. But they gave my room away and I needed to wait for another to be allocated.

2026-03-12 • via Nuitee
N
Nestor Emilio • solo_traveller • mx
9
Pros:

Ubicación

Cons:

El hotel se está desgastando pero está bien en general

2026-03-11 • via Nuitee
N
Nestor Emilio • extended_group • mx
9
Pros:

Ubicación

2026-03-11 • via Nuitee
M
Monica • couple • gb
9
2026-03-11 • via Nuitee
E
Estephany Guadalupe • extended_group • mx
10
Pros:

Está ubicado en una buena zona y tiene cerca todo lo necesario

2026-03-09 • via Nuitee
R
Ryan • couple • es
10
We stayed for our wedding weekend and were very pleased.
Pros:

Great location, spacious rooms, helpful staff

Cons:

Starbucks opens late

2026-03-09 • via Nuitee
L
Leana • couple • us
4
Great location, but too loud to sleep
Pros:

Great location, nice staff, nice rooftop space.

Cons:

Trying to sleep next to a club with loud music pounding until 5 am. Even with a sound machine and ear plugs it was impossible.

2026-03-09 • via Nuitee
L
Lina • solo_traveller • co
7
2026-03-08 • via Nuitee
A
Arnold • couple • us
8
Hotel is affordable, comfortable, robust breakfast buffet, good value and location
Pros:

Location
Cost
Helpful staff
Lounge with happy hour

Cons:

Nothing

2026-03-07 • via Nuitee
P
Perez • solo_traveller • br
10
2026-03-05 • via Nuitee
M
Manuel • solo_traveller • mx
8
Cons:

Se escucha mucho ruido de la calle

2026-03-05 • via Nuitee
U
Uldal • couple • dk
10
2026-03-05 • via Nuitee
P
Patrick • couple • ca
8
Very nice hotel in the middle of the action
Pros:

Comfy king-sized bed, our room was facing the back so very quiet, the pool was nice (more of a wading pool, very shallow), rooftop gym was awesome. Great location, within 30-60min walking distance from the majority of the attractions

Cons:

Can’t think of anything, great stay

2026-03-03 • via Nuitee
A
Alfredo Arango B • extended_group • mx
10
Casi todo bien
Pros:

La atención del personal y la ubicacion del Hotel

Cons:

Que me cobraran el estacionamiento, realmente especializada la primera vez que tengo que pagar un estacionamiento en un hotel

2026-03-03 • via Nuitee
A
Andreas • family_with_children • de
9
2026-03-03 • via Nuitee
J
Junmin • couple • kr
8
2026-03-03 • via Nuitee
A
Antonio • family_with_children • us
10
2026-03-02 • via Nuitee
E
Elizabeth Ledesma • couple • mx
10
Pros:

Personal muy amable, excelente ubicación cerca de dos paradas del metro, habitaciones limpias y cómodas, tiene muy buenas vistas en el área de la piscina y muy cómodo todo, cuenta con estacionamiento pero es de paga por día

2026-03-02 • via Nuitee
D
Duncan • couple • gb
10
2026-03-01 • via Nuitee
E
Elisabeth • couple • gb
9
Great location, friendly staff, great room.
Pros:

We enjoyed our stay. the room was good, the staff friendly. The location very convenient.

Cons:

The room had a coffee machine but not kettle for tea making. We had to ask room service to bring us hot water in the morning, whom I` did not want to bother for a cup of tea. We asked for a kettle and got one. Problem solved.

2026-03-01 • via Nuitee