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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Free WiFi
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Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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Swimming pool
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24-hour front desk
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Restaurant
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Room service
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Business center
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Terrace
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Lift / Elevator
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Laundry
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Safety deposit box
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Bar
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Fax/photocopying
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Ironing service
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Meeting/banquet facilities
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Breakfast in the room
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Currency exchange
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Valet parking
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Non-smoking throughout
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Private parking
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Outdoor pool
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Daily housekeeping
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Accessible parking
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Parking garage
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Concierge service
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ATM/cash machine on site
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Rooftop pool
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Wine/champagne
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Key access
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Food delivered to guest room
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Process in place to check health of guests
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Access to health care professionals
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Breakfast takeaway containers
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Mobile app for room service
Review Highlights
Categories
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Property Description
Luxurious Accommodations
The Galeria Plaza Reforma offers 434 distinguished rooms in the heart of Mexico City's financial and commercial district. Each room provides modern comfort and elegance, ensuring a relaxing stay for both business travelers and vacationers.
Prime Location
Situated just one block from Paseo de la Reforma, guests have easy access to the city's office buildings, exclusive restaurants, and boutique shops. The hotel's central location in Zona Rosa makes it a convenient choice for those looking to explore the vibrant surroundings.
Exceptional Service
Recognized for its award-winning service, Galeria Plaza Reforma sets the standard for hospitality in Mexico City. Guests can expect top-notch assistance and attention to detail, making their stay truly memorable.
Book now to experience the perfect blend of luxury and convenience at Galeria Plaza Reforma.
Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.
Please note that there is an extra charge for early check-out.
Important: As of April 1, 2026, all Mexican guests will be required to present their CURP at the time of check-in, in accordance with the applicable legislation.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Location
Guest Reviews
Ottima posizione e camera molto comoda e spaziosa.
La ubicación es muy buena
El proceso de facturación fue muy lento y se equivocaron..luego corrigieron pero pues es pérdida de tiempo estar atrás de ellos que es su obligación facturar y desde el check out indique la información completa
El desayuno estaba increíble, el personal sumamente amable y las instalaciones de primer nivel
Nuestro colchon puntualmente estaba un poquito blando
La ubicación, el staff y los restaurantes nunca decepcionan.
Que no informaran que harían trabajos que implicaban cortes de energía hasta estar hospedado.
Excelente ubicación y muy cómodo
La recepcionista súper mal encarada y no me escuchaba lo que le decía cuando llegamos a hacer el check in
ubicacion
LIMPIEZA DEL CUARTO Y EXCESISVO RUIDO EN LA PRIMERA NOCHE QUE PERNOCTAMOS
Café da manhã excelente. Ótima localização. Funcionários muito prestativos e simpáticos
Excelente servicio
Todo bien
The room was nice and spacious. The staff were very friendly. And it was a great location. Always felt safe as well
The internet did not always work and I did not have a walk in shower.
DESAYUNO EXCELENTE. ATENCION EXCELENTE. BUENA UBICACION. PISCINA EN LA AZOTEA. BUENA ELECCION. AL LADO DEL ANGEL DE LA INDEPENDENCIA
NADA
the hotel is amazing, roof top workout area and also pool, the food options were amazing, coffee, the room was amazing as well. a big room that had everything!
some of the security acted hostile for a moment. I had gone out in the morning, and came back around 1pm to catch a break, i sat in the lounge area. Some of the security people kept looking at me, and started circling me. I was wearing shorts and a tee shirt, and yes I did look a little worn out from being out all morning. One of the guards kept staring at me, so I decided to go to the lobby bathroom, when i came out. He was there staring at me, i finally got angry, and said i'm staying here, and showed him my hotel card. he knew he was in the wrong, and said i'm looking for someone else that walk in the bathroom. I said i was the only one, and I didn't appreciate it! I walked out to get a snack and came back about 10 mins later, and i didn't see the guard. Maybe ask or don't assume some isn't staying there, because i paid alot and didn't expect to be treated so badly.
also i asked if i could stay an extra hour when i was leaving, the front desk person said no, sorry, you've stayed your stay. i couldn't believe how rude she was. truly was disappointed by a few of your workers. not sure i'll come back to sta
La ubicación, y el personal de policias, los unicos amables los demas PESIMO!
Que la puerta deja entrar la luz del pasillo! Los del check in son muy groseros, en la noche pasa equipo del hotel hablando por radio gritando!! Eran las 2 am y pasaban gritando como si fueran las 2 de la tarde, no dejan descansar y se equivocaron al llamarnos!! No paraban de llamar y eran las 3:50 am!! Hasta que conteste y se habian equivocado de habitación!!! No dejan descansar realmente me senti decepcionado.
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