The Westin Washington, D.C. City Center

Hotels
Westin
9 (840 reviews)
1400 M Street NW , Washington , us

Paid
Children allowed

Facilities

WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Business center
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Exceptional service
Beautiful and clean hotel
Great location
Delicious breakfast
Cons:
High valet parking fees

Categories

Cleanliness
9.08
Multiple reviews mention that the hotel was exceptionally clean.
Service
9.55
Reviewers consistently mention the outstanding service provided by staff, especially Barry and Sintu.
Location
9.09
Central location mentioned in reviews as convenient for various activities.
Room Quality
9.04
Rooms are described as nice size and comfortable.
Amenities
8.57
Standard amenities noted, but no significant complaints or praises.
Value for Money
8.53
Some concern about parking fees, but overall experience considered good value.
Food and Beverage
9.08
Food and breakfast services received high praise from guests.
Overall Experience
9.05
Overall experiences reported as very enjoyable and worth recommending.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 05:03

Property Description

Luxurious Accommodations
Experience comfort like never before in our 410 guest rooms and suites. Each room is thoughtfully designed to ensure a relaxing stay, featuring our signature Heavenly Bed and Heavenly Bath for a rejuvenating experience.

Prime Location
Conveniently situated in the heart of the nation's capital, The Westin Washington, D.C. City Center offers easy access to iconic landmarks such as the White House and the Lincoln Memorial. Explore the city with ease and make the most of your visit to Washington, D.C.

Exceptional Service
From the moment you step into our atrium lobby with its breathtaking skylight views, our dedicated staff are committed to providing you with world-class service. Your comfort and satisfaction are our top priorities during your stay.

Book now to experience the perfect blend of luxury, convenience, and exceptional service at The Westin Washington, D.C. City Center.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Dogs weighing 40 pounds or less are permitted.

Please note, all rates are based on 2 people. Extra guests are charged $20 per night.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DCA

Location

Guest Reviews

9
Based on 840 reviews
Cleanliness: 9.08
Service: 9.55
Location: 9.09
Room Quality: 9.04
Amenities: 8.57
Value for Money: 8.53
Food and Beverage: 9.08
Overall Experience: 9.05
D
Douglas couple cr
7
2026-09-03 via Nuitee
S
Shrin couple us
4
Would preferred a better experience.
Pros:

Food was good, staff was friendly.

Cons:

No parking to accommodate guest, the rooms weren’t sound proof and construction going on during our stay. The room was subpar.

2026-09-02 via Nuitee
T
Travel32292816225 Family
10
Great service and food
Pros:

Had a wonderful breakfast at the Westin. Our waiter, Abdul, went way out of his way to make it enjoyable…and he has a great sense of humor and an infectious smile. Than you Abdul!

2026-08-26 via Tripadvisor
O
Oxana solo_traveller mc
4
Friendly stuff and a real downer on everything else, especially bathroom with chipped paint and dirty floor
Pros:

Location

Cons:

Tired property and not clean

2026-08-26 via Nuitee
4
431aar0nb Family Toledo, Ohio
10
Great breakfast staff… especially Abdul
Pros:

Great stay and Abdul in restaurant was so friendly, helpful and service was fast.

2026-08-23 via Tripadvisor
T
T6482LSalext Friends getaway
10
Excellent hotel for your dc stay
Pros:

The service we received at breakfast with Abdul was excellent!! Abdul was attentive and very welcoming. Breakfast options were good and the food was fresh and tasty. The rooms are comfy and clean. We’ll definitely be back!

2026-08-23 via Tripadvisor
A
A9175TNnicholasp Family
10
DC Trip
Pros:

Excellent experience - Sintu was exceptional and couldn’t have been more hospitable and welcoming.

2026-08-23 via Tripadvisor
P
Prithika93 Family
10
Abdul’s the best!!
Pros:

Abdul at the lobby’s restaurant has such a great spirit! He’s so caring and always has a smile as he’s serving. Not to mention he’s one funny guy too with his one liners. He made sure my family and I were well taken care of and my coffee cup was never below half full. Amazing guy! I wish more people had the same level of energy in customer service roles. We are looking forward to seeing him again tomorrow. Everyone should get a lesson in Customer Service & Experience from Abdul.

2026-08-22 via Tripadvisor
R
Road30158007625 Family
10
Great breakfast experience
Pros:

Ate breakfast and had Abdul, he was really nice and very helpful. Made it a great family experience. He went above and beyond !!! Westin is lucky to have him!!!!

2026-08-22 via Tripadvisor
K
kburm Family Golden, Colorado
10
Breakfast with Emebet & Abdul
Pros:

Emebet and Abdul are top notch! They greeted us with smiles and great service every morning. Lots of energy, enthusiasm, and willing to do friendly sparring with my silly brother, which is a feat in itself. They are perfect for the job and you don't always find that anymore! Thank you!

2026-08-22 via Tripadvisor
P
P3453HQbruceb Family
10
Breakfast at the Westin City enter
Pros:

Abdul and Emebet are great servers at Breakfast! Fun and super efficient! Worth a trip just to have breakfast! We’ll be back!

2026-08-22 via Tripadvisor
M
michaelaI6970DM Business Littleton, Colorado
10
Excellent Service
Pros:

Emebet was such a joy when I had breakfast with a colleague. She provided excellent service and I appreciated her friendly demeanor as I started my day!

2026-08-20 via Tripadvisor
J
Joan family_with_children us
8
2026-08-20 via Nuitee
M
mutiaz2017 Family Karawang, Karawang Regency, West Java, Java
10
Comfortable Family Stay with Great Service
Pros:

We had a wonderful stay at The Westin Washington, D.C. City Center with our family. The room was clean and comfortable, and our kids really enjoyed their stay. We also liked the bathroom setup, which had a clean and modern walk-in shower instead of a bathtub. A special thanks to Ravi, who assisted us during check-in and was very helpful and friendly. Overall, we had a pleasant and comfortable family stay.

2026-08-19 via Tripadvisor
M
muhammadsyauqyn Family
10
Wonderful Welcome and Super Helpful Staff 👍🏼
Pros:

We arrived around 9 PM after a long day travelling from New York to Philadelphia and then to Washington DC, our kids were already very tired. Thankfully, the check-in process was incredibly quick and smooth. Ravi at the reception was so kind, welcoming, and helpful.

He gave us a map and even took the time to explain the area, including recommended cafés, places to eat, and other useful tips for our stay. It was exactly the kind of warm welcome we needed after a tiring journey.

Great first impression and excellent hospitality. Thank you Ravi and The Westin!

2026-08-19 via Tripadvisor
I
I7293TMbriang Solo travel
10
Breakfast with Sintu
Pros:

Great service from Sintu for breakfast

2026-08-19 via Tripadvisor
S
shanehV2754PY Family
8
Great service highly recommend
Pros:

The food was great and the waiter was great to she was vary interactive with us and she was great and everything was good

2026-08-18 via Tripadvisor
M
mallainaw Family
10
Good service
Pros:

The service was very good and the space was very clean

2026-08-14 via Tripadvisor
2
282katyp Business
10
Great breakfast
Pros:

Sintu was delightful. So helpful and kind.

2026-08-14 via Tripadvisor
D
Daquan solo_traveller us
7
Pros:

The location was great. It was the halfway point between everywhere we wanted to go. The Westin is one of my favorite hotels.

Cons:

I think the staff could have been a little more friendly and helpful. Room keepers came around a little too late.

2026-08-13 via Nuitee