The Westin Washington, D.C. City Center

Hotels
Westin
9 (818 reviews)
1400 M Street NW , Washington , us

Paid
Children allowed

Facilities

WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Business center
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Exceptional service
Beautiful and clean hotel
Great location
Delicious breakfast
Cons:
High valet parking fees

Categories

Cleanliness
9.08
Multiple reviews mention that the hotel was exceptionally clean.
Service
9.55
Reviewers consistently mention the outstanding service provided by staff, especially Barry and Sintu.
Location
9.09
Central location mentioned in reviews as convenient for various activities.
Room Quality
9.04
Rooms are described as nice size and comfortable.
Amenities
8.57
Standard amenities noted, but no significant complaints or praises.
Value for Money
8.53
Some concern about parking fees, but overall experience considered good value.
Food and Beverage
9.08
Food and breakfast services received high praise from guests.
Overall Experience
9.05
Overall experiences reported as very enjoyable and worth recommending.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 05:03

Property Description

Luxurious Accommodations
Experience comfort like never before in our 410 guest rooms and suites. Each room is thoughtfully designed to ensure a relaxing stay, featuring our signature Heavenly Bed and Heavenly Bath for a rejuvenating experience.

Prime Location
Conveniently situated in the heart of the nation's capital, The Westin Washington, D.C. City Center offers easy access to iconic landmarks such as the White House and the Lincoln Memorial. Explore the city with ease and make the most of your visit to Washington, D.C.

Exceptional Service
From the moment you step into our atrium lobby with its breathtaking skylight views, our dedicated staff are committed to providing you with world-class service. Your comfort and satisfaction are our top priorities during your stay.

Book now to experience the perfect blend of luxury, convenience, and exceptional service at The Westin Washington, D.C. City Center.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Dogs weighing 40 pounds or less are permitted.

Please note, all rates are based on 2 people. Extra guests are charged $20 per night.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DCA

Location

Guest Reviews

9
Based on 818 reviews
Cleanliness: 9.08
Service: 9.55
Location: 9.09
Room Quality: 9.04
Amenities: 8.57
Value for Money: 8.53
Food and Beverage: 9.08
Overall Experience: 9.05
D
Daquan solo_traveller us
7
Pros:

The location was great. It was the halfway point between everywhere we wanted to go. The Westin is one of my favorite hotels.

Cons:

I think the staff could have been a little more friendly and helpful. Room keepers came around a little too late.

2026-08-13 via Nuitee
H
Heidi family_with_children us
7
Pros:

Location. It was a unique setup.

2026-08-12 via Nuitee
J
Jhodi-Ann family_with_children jm
7
2026-08-10 via Nuitee
A
Alma family_with_children us
4
2026-08-10 via Nuitee
K
Kirsten couple pe
9
2026-08-02 via Nuitee
C
Connector19252334287 Friends getaway Mexico City, Central Mexico and Gulf Coast
8
Emebet & Abdul made our day!
Pros:

Rooms need maintenance, but good atmosphere and location is very convenient.

Nice breakfast, good amount of food and great taste. Emebet & Abdul were great, energetic and super kind!

2026-08-01 via Tripadvisor
3
301aseels Friends getaway
10
A Lovely Breakfast
Pros:

Breakfast was delicious at the hotel! Abdul was our server and he was so friendly and attentive. Even though it was busy at breakfast, he made sure everything came out perfectly and attended to all our requests.

2026-08-01 via Tripadvisor
R
rahmahe2026 Friends getaway
10
good time at breakfast!
Pros:

abdul took such good care of us! he was an awesome, bright energy to start our day off with.

2026-08-01 via Tripadvisor
T
T3512YUmelissas Friends getaway
10
Outstanding Service from Abdul
Pros:

We had breakfast at the hotel, and Abdul provided outstanding service. He was incredibly attentive, friendly, and efficient, making our breakfast experience truly enjoyable. Thank you, Abdul!

2026-08-01 via Tripadvisor
I
I7849MCjos_v Friends getaway
10
Professionalism and Efficiency
Pros:

Great stay!!! The location and atmosphere are perfect. The hotel staff was on top of everything single need. We had a toilet paper holder issue and they came to fix it. We had a broken drawer issue and they apologized with free breakfast for all our friends. At breakfast Abdul and Emebet were absolutely welcoming and agile with the food needs and service.

2026-08-01 via Tripadvisor
D
Dream65868176499 Family
10
Great breakfast service
Pros:

Great location just few blocks from the White House. Had breakfast at the hotel, the server Emebet was very helpful and friendly.

2026-08-01 via Tripadvisor
U
U7117RDkurtw Family
10
Our go to hotel in D.C.
Pros:

Excellent service at the front desk, restaurant and bar. We enjoyed Abdul, who made our breakfast very fun!

2026-08-01 via Tripadvisor
Z
zolt_nk126 Friends getaway
10
Amazing breakfast service
Pros:

Sintu has been amazing super helpful and great breakfast service

2026-07-31 via Tripadvisor
C
Compass11249192570 Business Washington DC, District of Columbia
10
Best breakfast in DC - staff is killer . So much fun
Pros:

If you’re staying at the Westin DC, make sure you come down for breakfast — the staff are the reason my mornings here have been so good. Abdul, Emebet, and Sentu are absolute standouts. From the moment you walk in, they greet you like an old friend: warm, funny, and genuinely caring about how your day is going.

One morning I had to dash back up to my room, and without me even asking, they made sure my food stayed warm so I wasn’t stuck with a cold plate when I came back down. It’s those small, thoughtful touches that tell you people actually care about the guests they’re serving.

Hospitality like this is rare, and the three of them have it in spades. They turned an ordinary hotel breakfast into something I looked forward to every day. Thank you, Abdul, Emebet, and Sentu — you made my stay!

2026-07-30 via Tripadvisor
V
V7081WDcarolynm Family
10
Friendly staff, good service
Pros:

Enjoyed our stay, and thanks to Abdul for great breakfast service!

2026-07-30 via Tripadvisor
D
D97JKjohng Family La Grange Park, Illinois
10
In DC stay here
Pros:

From check in to check out this was very good. Ravi at check in and Sintu the breakfast waitress made every effort to satisfy our stay.The hotels location makes for an easy stroll to the major sites.

2026-07-29 via Tripadvisor
K
K5022VJdank Family
10
A great stay!
Pros:

Sintu served us for breakfast and was fantastic. Our stay was wonderful. Thanks!

2026-07-27 via Tripadvisor
A
Alex0213 Business Hot Springs, Arkansas
10
Breakfast by Emebet at the Westin
Pros:

Ember is an absolutely lovely human always provides great care for the attendees of the restaurant! She is kind, consistent and thorough!

2026-07-27 via Tripadvisor
M
mmfred Couples United States
10
A++ Again!
Pros:

While visiting my son in the local DC area, this is our first choice of hotels. The staff there is beyond compare. It is nice towalk into a place and people remember who you are hats off to the bartender and Emebet and Abdul servers at breakfast. They actually care about you and the service they provide. The fact that they have been there for so long shows their commitment to the property hotel is centrally located easy to get around. They offer valet parking, but you could also park around the block for a cheaper price. Our room was fantastic. Comfortable beds, and extremely clean. We will continue visiting this hotel.

2026-07-26 via Tripadvisor
C
CullenR_12 Family Asheville, North Carolina
10
The breakfast of all time
Pros:

Abdul at the breakfast place in the hotel told me to post good things about him. He was kind and is a great server. It was the breakfast I've had. There are many breakfast choices in DC this is one.

2026-07-25 via Tripadvisor