Extended Stay America Select Suites - Dallas - Richardson

Hotels
Extended Stay America Suites
6.1 (225 reviews)
901 E. Campbell , Richardson , us

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Pets allowed
Facilities for disabled guests
Non-smoking throughout
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Location
Friendly staff
Supportive team
Good for surroundings
Cons:
Dirty room
Rude service
Moldy room
No amenities

Categories

Cleanliness
4.85
There were multiple mentions of dirty and messy rooms.
Service
6.85
Some reviews indicate friendly staff, but others highlight rudeness.
Location
8.35
The location is mentioned positively in multiple reviews.
Room Quality
4.35
Guests reported issues with room cleanliness and comfort.
Amenities
5.35
The hotel amenities were not highlighted positively.
Value for Money
6.35
General rating reflects mixed feelings about the value provided.
Food and Beverage
6.35
Breakfast has been eliminated, affecting overall value.
Overall Experience
6.35
Overall experience varied widely among guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 14:41

Property Description

Fully Equipped Kitchen in Every Room
Enjoy the convenience of a fully equipped kitchen in every room, complete with a stovetop, microwave, and fridge for a comfortable extended stay experience.

Complimentary Amenities
Benefit from free WiFi, onsite parking, and a grab-and-go breakfast served daily, ensuring a hassle-free and enjoyable stay at Extended Stay America - Dallas - Richardson.

Convenient Location
Located near attractions like the Ericsson and North Park Mall, this hotel in Richardson offers easy access to key destinations, making it the perfect choice for your next visit.

Book now for a delightful and stress-free stay at Extended Stay America - Dallas - Richardson!

Important information:

Housekeeping service is offered every 14 days. For stays of 14 nights or longer, the provided weekly cleaning service includes dusting, vacuuming, emptying the trash, cleaning the bathroom, cleaning the kitchen, changing linens and towels and more. Fresh towels and linen can be exchanged at the front desk at any time for a small fee. Daily housekeeping services are available for an additional fee.

A valid credit card is required at check-in for payment; cash is not accepted.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: DFW

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

6.1
Based on 225 reviews
Cleanliness: 4.85
Service: 6.85
Location: 8.35
Room Quality: 4.35
Amenities: 5.35
Value for Money: 6.35
Food and Beverage: 6.35
Overall Experience: 6.35
F
Fe Jaramillo family_with_children mx
8
2025-12-29 via Nuitee
K
KP couple us
1
Pros:

location

Cons:

gave me a dirty room that wasn’t clean & had to wait, to get another room

2025-12-29 via Nuitee
K
Karrington solo_traveller us
5
Pros:

Good for the surroundings

Cons:

The hot water did not work correctly , they also gave me and my boyfriend a messy room when we first got to the location.

2025-12-28 via Nuitee
S
Saheli family_with_children in
10
Comfortable
Pros:

Clean room and friendly staff!

2025-10-29 via Nuitee
K
KP couple us
8
2025-10-23 via Nuitee
C
Carolann solo_traveller us
1
This is without a doubt the worst hotel I have ever stayed in
Pros:

nothing

Cons:

everything

2025-10-14 via Nuitee
K
Katherine
2
Pros:

NO aminities were available. Pool closed, work out room closed and poop all over. The place stinks.

2025-10-13 via Nuitee
M
mark
4
Pros:

no kitchen stuff at all. m/w...cooktop...fridge..vanity all included..clean room...mostly all adults...cheapest place around...no coffee anywhere...no coffee pot...staff unconcerned like cant wait to punch out...no working remote in room !! "who cares"!!!

2025-10-09 via Nuitee
R
Rhonda
4
Pros:

My experience at this hotel was very disappointing. When I checked in, I was first placed in a dirty room. Although I was later offered a different room, Miriam,the front desk clerk attitude throughout the process was extremely unprofessional. She spoke to me as if I hadn’t paid for my stay and made me feel singled out and unwelcome.

No guest deserves to be treated with disrespect especially after paying their money to stay somewhere that’s supposed to feel safe and comfortable. The lack of courtesy and basic customer service was unacceptable, and I hope management takes this seriously and provides better training for their staff

2025-10-06 via Nuitee
S
Stacy couple us
10
2025-10-03 via Nuitee
D
Dana
4
Pros:

Room floor dirty/greasy/slippery. Room had been smoked in and wreaked with cigarette smell. Tub faucet broken. Lav. sink had stains. Carpet dirty. Room not well lit. Recliner had a 6 inch slit on the cushion.

2025-09-28 via Nuitee
S
Samantha couple us
1
2025-09-28 via Nuitee
Q
Qaadir family
10
Pros:

A great place to stay

2025-09-22 via Nuitee
R
Rhonda
10
Great place
Pros:

Extended Stay has been an absolute blessing to us during a really difficult season. From the moment we arrived, their team has shown nothing but kindness, understanding, and genuine care for our family. They went above and beyond to make us feel supported and comfortable, even in ways we didn’t expect. It’s rare to find a place that feels more like a community than just a hotel, and we are so grateful for their patience and generosity. Thank you for being a light during our hard time!

2025-09-19 via Nuitee
Q
Qaadir family
10
Pros:

The staff members are very friendly

2025-09-19 via Nuitee
Q
Qaadir family
10
Pros:

It's a great place to stay

2025-09-17 via Nuitee
M
Michelle family
2
Pros:

rudest front office staff i have ever dealt with. and while i was there, wouldn’t take my ID and also was rude to someone on the phone, then someone that came in, just practically yelled at everyone that came to the desk and acted like we should be kissing her rear end for the privilege

2025-09-05 via Nuitee
T
Tim family
10
Pros:

A+

2025-08-08 via Nuitee
M
Mary
8
Pros:

Dated property with no frills. Pool is closed and they’ve eliminated breakfast. Rooms were decently clean, staff friendly and quite helpful. Overall, a decent play to stay if you need a temporary roof over your head. Quiet facility and large rooms, but still has the faint smell of smoke from when that was still allowed.

2025-07-31 via Nuitee
R
Ritchie couple us
10
2025-07-29 via Nuitee