Extended Stay America Select Suites - Dallas - Richardson

Hotels
•
Extended Stay America Suites
6.1 (233 reviews)
901 E. Campbell , Richardson , us
+1 972-479-0500

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Heating
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Location
Friendly staff
Supportive team
Good for surroundings
Cons:
Dirty room
Rude service
Moldy room
No amenities

Categories

Cleanliness
4.85
There were multiple mentions of dirty and messy rooms.
Service
6.85
Some reviews indicate friendly staff, but others highlight rudeness.
Location
8.35
The location is mentioned positively in multiple reviews.
Room Quality
4.35
Guests reported issues with room cleanliness and comfort.
Amenities
5.35
The hotel amenities were not highlighted positively.
Value for Money
6.35
General rating reflects mixed feelings about the value provided.
Food and Beverage
6.35
Breakfast has been eliminated, affecting overall value.
Overall Experience
6.35
Overall experience varied widely among guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 14:41

Property Description

Fully Equipped Kitchen in Every Room
Enjoy the convenience of a fully equipped kitchen in every room, complete with a stovetop, microwave, and fridge for a comfortable extended stay experience.

Complimentary Amenities
Benefit from free WiFi, onsite parking, and a grab-and-go breakfast served daily, ensuring a hassle-free and enjoyable stay at Extended Stay America - Dallas - Richardson.

Convenient Location
Located near attractions like the Ericsson and North Park Mall, this hotel in Richardson offers easy access to key destinations, making it the perfect choice for your next visit.

Book now for a delightful and stress-free stay at Extended Stay America - Dallas - Richardson!

Important information:

Housekeeping service is offered every 14 days. For stays of 14 nights or longer, the provided weekly cleaning service includes dusting, vacuuming, emptying the trash, cleaning the bathroom, cleaning the kitchen, changing linens and towels and more. Fresh towels and linen can be exchanged at the front desk at any time for a small fee. Daily housekeeping services are available for an additional fee.

A valid credit card is required at check-in for payment; cash is not accepted.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: DFW

Location

Guest Reviews

6.1
Based on 233 reviews
Cleanliness: 4.85
Service: 6.85
Location: 8.35
Room Quality: 4.35
Amenities: 5.35
Value for Money: 6.35
Food and Beverage: 6.35
Overall Experience: 6.35
R
Raymond • solo_traveller • us
4
Pretty bad
Pros:

Nothing really

Cons:

It’s was trashy and the staff were rude

2026-08-07 • via Nuitee
E
Ed • solo_traveller • us
8
2026-08-04 • via Nuitee
A
Arial • couple • us
10
2026-07-05 • via Nuitee
A
Arial • couple • us
10
Jasmine was great . Made sure I had everything I needed . Adam was very understanding. I for the other lady name but she
Pros:

Everything

Cons:

Everything

2026-07-05 • via Nuitee
B
Brandy • solo_traveller • us
8
2026-05-11 • via Nuitee
H
Huy • solo_traveller • us
2
2026-05-06 • via Nuitee
S
Sarah • couple • us
1
2026-04-30 • via Nuitee
P
PEETER • couple • us
9
2026-03-19 • via Nuitee
K
KP • couple • us
1
Pros:

location

Cons:

gave me a dirty room that wasn’t clean & had to wait, to get another room

2025-12-29 • via Nuitee
F
Fe Jaramillo • family_with_children • mx
8
2025-12-29 • via Nuitee
K
Karrington • solo_traveller • us
5
Pros:

Good for the surroundings

Cons:

The hot water did not work correctly , they also gave me and my boyfriend a messy room when we first got to the location.

2025-12-28 • via Nuitee
S
Saheli • family_with_children • in
10
Comfortable
Pros:

Clean room and friendly staff!

2025-10-29 • via Nuitee
K
KP • couple • us
8
2025-10-23 • via Nuitee
C
Carolann • solo_traveller • us
1
This is without a doubt the worst hotel I have ever stayed in
Pros:

nothing

Cons:

everything

2025-10-14 • via Nuitee
K
Katherine
2
Pros:

NO aminities were available. Pool closed, work out room closed and poop all over. The place stinks.

2025-10-13 • via Nuitee
M
mark
4
Pros:

no kitchen stuff at all. m/w...cooktop...fridge..vanity all included..clean room...mostly all adults...cheapest place around...no coffee anywhere...no coffee pot...staff unconcerned like cant wait to punch out...no working remote in room !! "who cares"!!!

2025-10-09 • via Nuitee
R
Rhonda
4
Pros:

My experience at this hotel was very disappointing. When I checked in, I was first placed in a dirty room. Although I was later offered a different room, Miriam,the front desk clerk attitude throughout the process was extremely unprofessional. She spoke to me as if I hadn’t paid for my stay and made me feel singled out and unwelcome.

No guest deserves to be treated with disrespect especially after paying their money to stay somewhere that’s supposed to feel safe and comfortable. The lack of courtesy and basic customer service was unacceptable, and I hope management takes this seriously and provides better training for their staff

2025-10-06 • via Nuitee
S
Stacy • couple • us
10
2025-10-03 • via Nuitee
S
Samantha • couple • us
1
2025-09-28 • via Nuitee
D
Dana
4
Pros:

Room floor dirty/greasy/slippery. Room had been smoked in and wreaked with cigarette smell. Tub faucet broken. Lav. sink had stains. Carpet dirty. Room not well lit. Recliner had a 6 inch slit on the cushion.

2025-09-28 • via Nuitee