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Facilities
Property facilities
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Fitness facilities (surcharge)
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Non-smoking rooms
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Air conditioning
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Restaurant
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Family rooms
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Pets allowed
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Lift / Elevator
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Fax/photocopying
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Facilities for disabled guests
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Non-smoking throughout
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Board games/puzzles
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Wheelchair accessible
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Physical distancing in dining areas
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Process in place to check health of guests
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Access to health care professionals
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Face masks for guests available
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Delivered food - securely covered
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Thermometers for guests provided by property
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ATM/banking
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Shopping on site
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Front desk (limited hours)
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Express check-in
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Free wired internet
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Snack bar/deli
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Self parking (surcharge)
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Fitness facilities (surcharge)
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Internet access
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Wine release events
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Reception hall
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Covered parking
Review Highlights
Categories
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Property Description
Modern Comfort and Convenience
Located in the heart of Oakland, Pittsburgh, the Hilton Garden Inn Pittsburgh University Place offers modernly decorated guest rooms with free Wi-Fi, flat-screen TVs, and kitchen amenities.
Delicious Dining Options
Indulge in gourmet meals at the Garden Grille & Bar, or grab a quick snack at The Shop. With a variety of dining options, satisfy your cravings without leaving the hotel.
Fitness and Functionality
Stay active at the fitness centre, stay productive at the business centre, and host successful meetings in the available meeting spaces. This hotel caters to all your fitness and business needs.
Book your stay at Hilton Garden Inn Pittsburgh University Place for a perfect blend of comfort, convenience, and luxury.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Property Policies
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 17 years old stay for free when using an existing bed.
You haven't added any cots.
You haven't added any extra beds. -
Parking
Private parking is possible on site (reservation is not needed) and costs USD 35 per day.
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Pets
Pets are allowed. Charges may be applicable.
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Internet
WiFi is available in the hotel rooms and is free of charge.
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Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
Location
Guest Reviews
Location
Staff could have been more pleasant
The location of this hotel was convenient. The decor is older style but the hotel is very clean and the beds were comfortable. What really stood out is how accommodating the front desk staff was. There was a hiccup with my third party reservation and they were immediately so helpful and solved the problem quickly, especially Celine. Check out and valet were smooth.
I’m going to start with cons because during the heaviest snow storm we ever had, I had to leave and drive home through dangerous weather. Other rooms were full.
Cons: beds were disgusting. Looking at the mattresses after becoming extremely itchy and a bad skin reaction on my face…. I noticed a bite or two on my arms and back. Started digging through beds… blood on the sheets, yellow red stains all over the mattresses that they tried to cover with multiple bed covers. Pillows were just as bad. Looked on google reviews: they had a history with bed bugs. I immediately changed, walked out of there in a blizzard, and went home. The drive home was very uneasy.
Pros: close to city hospitals, powerful hot shower, fridge, microwave, tv.
They need to change their beds and clean better.
Location
A bit worn. Could use upgrade.
I had pancakes for breakfast one morning and the staff was helpful and very nice. They provided an extra cup of coffee to go and a container for the rest of my breakfast.
We could hear clicking and doors opening from the rooms near us, so that the first night I kept waiting for our room door to open. One of the bed sheets was stained and the coffee machine wasn't working.
We should have been offered the senior rate ($653) instead of the rate we were charged ($698)
Staff at front desk. One of the young men didn't seem to know his job.
The front desk staff were amazing. They even went as far as to get us a room that had a view. We came in late after a concert and the front desk staff helped us get our snacks and was very polite.
Please go onto booking.com and update your check out times. On booking.com it says check out is at 10am but the hotel says check out is 12 so I was a little confused there. Then at 10 am on the day of check out housekeeping crew came to our door and told us check out was 11 so I ran down to the front desk to double check that check out was indeed at 12. The housekeeping crew need to be updated on the checkout time. The front desk stated that she was probably new and didn't know the checkout time for your hotel.
The location was great. Close to amazing food options.
Had to pay $35 a day to park.
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