Four Points by Sheraton Richmond Airport

Hotels
•
Four Points by Sheraton
8.3 (398 reviews)
4700 South Laburnum Avenue , Sandston , us

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Free
Children allowed
Pets allowed

Facilities

Free beach shuttle
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Clean rooms
Great location
Comfortable beds
Cons:
Unfriendly staff
Noise issues
Cleaning concerns

Categories

Cleanliness
7.96
Rooms were noted as clean, but concerns about sheet cleanliness were raised.
Service
8.33
The front desk staff received negative feedback, yet some guests found them helpful.
Location
9.17
The location is ideal with proximity to restaurants and shopping.
Room Quality
8.12
Rooms were clean and comfortable, but some issues like noise and outdated features were reported.
Amenities
8.15
Amenities are standard, though breakfast and some others were not reviewed.
Value for Money
8.61
Generally perceived as good value for the price paid.
Food and Beverage
7.66
Limited review on food options; breakfast was not included.
Overall Experience
8.43
Mixed feedback with several positive notes for cleanliness and comfort, but some service issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 10:45

Property Description

Convenient Location
Located adjacent to The Shops at White Oak Village and offering a free airport shuttle to Richmond International Airport, Four Points by Sheraton Richmond Airport provides easy access to both shopping and travel.

Comfortable Accommodations
Each room at the hotel is equipped with modern amenities such as a flat-screen TV, free Wi-Fi, microwave, fridge, and a work desk, ensuring a comfortable stay for every guest.

On-Site Dining and Facilities
Guests can enjoy dining at the Terra Nova Grille and Lounge or opt for room service. The hotel also features an indoor pool, fitness center, business facilities, and conference rooms for added convenience.

Book your stay at Four Points by Sheraton Richmond Airport for a seamless blend of comfort and convenience during your visit to Richmond.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: RIC

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.3
Based on 398 reviews
Cleanliness: 7.96
Service: 8.33
Location: 9.17
Room Quality: 8.12
Amenities: 8.15
Value for Money: 8.61
Food and Beverage: 7.66
Overall Experience: 8.43
K
Kejuan • solo_traveller • us
10
2026-02-12 • via Nuitee
A
Alice • solo_traveller • us
6
Pros:

Everything was great!

Cons:

How you don't offer breakfast with your stay i went to another four points & they had breakfast included with the room not a la carte....
Not ok because the room Is expensive as it is...

2026-01-29 • via Nuitee
M
Mohammad • couple • us
4
2026-01-28 • via Nuitee
C
Carrie • couple • us
10
The staff was very nice & room was very comfortable
Pros:

The rooms are very nice.

Cons:

Nothing. Everything was good 👍

2026-01-19 • via Nuitee
J
jennifer • family_with_children • us
6
2026-01-15 • via Nuitee
C
Che • couple • us
10
Pros:

Everything was clean felt safe and definitely convenient to everything needed

Cons:

Everything was great

2025-12-29 • via Nuitee
L
LaGrant • family_with_children • us
8
2025-12-10 • via Nuitee
B
Betty • family_with_children • us
8
2025-12-02 • via Nuitee
L
Lisa • couple • us
7
Nasty front desk staff yet nice room.
Pros:

The room was very nice and clean.

Cons:

The front desk staff when I arrived.

2025-11-26 • via Nuitee
H
Haugh • family_with_children • us
8
2025-11-24 • via Nuitee
K
Kristie • solo_traveller • us
2
The night reception was the worst I’ve ever encountered, as was the night’s sleep
Pros:

The room was clean.

Cons:

The room was above the lobby which meant loud lobby music ALL. NIGHT. LONG.

2025-11-21 • via Nuitee
C
Che • family_with_children • us
10
I loved the visit will be back soon
Pros:

Clean quiet just a relaxing visit

Cons:

Bathroom was too small

2025-10-20 • via Nuitee
C
Cuatote • solo_traveller • us
10
The front desk lady was very helpful and polite .
Pros:

The location and the free shuttle to the hotel and the shopping center across the hotel .

Cons:

Everything was excellent .

2025-10-19 • via Nuitee
T
Tanisha • couple • us
10
2025-10-14 • via Nuitee
C
Carla • family_with_children • us
9
Pros:

Easy to get to... Very nice staff

Cons:

Our room faced the pool area and they kept the lights on ALL night... very bright,😕

2025-10-14 • via Nuitee
J
Janil • family
10
Pros:

The rooms were very clean and the beds super comfortable. Would definitely stay again!

2025-10-07 • via Nuitee
G
Gilliam • family_with_children • us
10
2025-10-06 • via Nuitee
S
Sandra
10
Pros:

Every staff member I interacted with was charming and helpful. Without exception, they were kind to my dog. I thoroughly enjoyed my stay.

2025-10-06 • via Nuitee
T
Tosha • family_with_children • us
8
2025-10-05 • via Nuitee
M
Migdalia • solo_traveller • us
10
2025-10-05 • via Nuitee