Four Points by Sheraton Richmond Airport

Hotels
•
Four Points by Sheraton
8.3 (422 reviews)
4700 South Laburnum Avenue , Sandston , us

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Free
Children allowed
Pets allowed

Facilities

Free beach shuttle
Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Clean rooms
Great location
Comfortable beds
Cons:
Unfriendly staff
Noise issues
Cleaning concerns

Categories

Cleanliness
7.96
Rooms were noted as clean, but concerns about sheet cleanliness were raised.
Service
8.33
The front desk staff received negative feedback, yet some guests found them helpful.
Location
9.17
The location is ideal with proximity to restaurants and shopping.
Room Quality
8.12
Rooms were clean and comfortable, but some issues like noise and outdated features were reported.
Amenities
8.15
Amenities are standard, though breakfast and some others were not reviewed.
Value for Money
8.61
Generally perceived as good value for the price paid.
Food and Beverage
7.66
Limited review on food options; breakfast was not included.
Overall Experience
8.43
Mixed feedback with several positive notes for cleanliness and comfort, but some service issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 10:45

Property Description

Convenient Location
Located adjacent to The Shops at White Oak Village and offering a free airport shuttle to Richmond International Airport, Four Points by Sheraton Richmond Airport provides easy access to both shopping and travel.

Comfortable Accommodations
Each room at the hotel is equipped with modern amenities such as a flat-screen TV, free Wi-Fi, microwave, fridge, and a work desk, ensuring a comfortable stay for every guest.

On-Site Dining and Facilities
Guests can enjoy dining at the Terra Nova Grille and Lounge or opt for room service. The hotel also features an indoor pool, fitness center, business facilities, and conference rooms for added convenience.

Book your stay at Four Points by Sheraton Richmond Airport for a seamless blend of comfort and convenience during your visit to Richmond.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: RIC

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.3
Based on 422 reviews
Cleanliness: 7.96
Service: 8.33
Location: 9.17
Room Quality: 8.12
Amenities: 8.15
Value for Money: 8.61
Food and Beverage: 7.66
Overall Experience: 8.43
K
Ken • extended_group • gb
8
2026-05-21 • via Nuitee
B
Bonnie • couple • us
10
Dinner and service was excellent.
Pros:

Good for both.

2026-05-18 • via Nuitee
E
Elizabeth • solo_traveller • us
5
2026-05-09 • via Nuitee
S
Susan • couple • us
8
2026-05-08 • via Nuitee
N
Nyeisha • couple • us
10
2026-05-07 • via Nuitee
J
jessica • solo_traveller • us
5
Blah
Pros:

Location

Cons:

The bathtub was blocked and the shower and bath tap ran at the same time making the shower flow weak. The water pooled around my ankles bc of the blockage. It was also super noisy in the corridor outside my room.

2026-05-04 • via Nuitee
N
Nyeisha • couple • us
10
2026-05-02 • via Nuitee
J
Jessica • couple • us
10
The people were so nice and prompts with everything I needed.
Pros:

I liked how convenient it was to everything.

Cons:

The hot water in the shower was a little touchy but nothing I couldn’t handle

2026-04-27 • via Nuitee
S
Steven • family_with_children • us
4
Facility was clean but the bed was very uncomfortabe. Would not recommend.
Pros:

Location

Cons:

Bed and sheets were very uncomfortable

2026-04-27 • via Nuitee
R
richard • solo_traveller • us
10
2026-04-21 • via Nuitee
M
Margaret • family_with_children • us
10
2026-04-20 • via Nuitee
M
Mary • couple • au
9
2026-04-16 • via Nuitee
T
Troy • solo_traveller • us
8
2026-04-16 • via Nuitee
C
Carlos G • family_with_children • it
8
Pros:

The location close to shops and restaurants

2026-04-15 • via Nuitee
Q
Quamecha • couple • us
9
I would come back
Pros:

Staff very nice and gave me my space

Cons:

Cant think of anything

2026-04-12 • via Nuitee
C
Carolyn • solo_traveller • us
8
2026-04-12 • via Nuitee
D
Darryl • solo_traveller • us
1
You can do better somewhere else
Pros:

Nothing, old hotel

Cons:

It was a dump and the photos aren’t real

2026-04-07 • via Nuitee
S
Steven and Bailey • family_with_children • us
10
Travelers
Pros:

Great proximity to the Richmond airport.

Cons:

Nothing.

2026-04-06 • via Nuitee
M
McCollough • family_with_children • us
10
2026-03-30 • via Nuitee
J
Jennifer • couple • us
10
Very nice stay
Pros:

Very clean inside excellent excellent customer service very pleasant workers

Cons:

I thought when the outside was a little dingy and it looked a little sketchy, but it turned out that it wasn’t. It was fine. It is a little bit dingy and old outside, but it was great inside and the room was really clean and nice.

2026-03-28 • via Nuitee