Four Points by Sheraton Richmond Airport

Hotels
•
Four Points by Sheraton
8.3 (437 reviews)
4700 South Laburnum Avenue , Henrico , US
+1 804-226-4300

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Clean rooms
Great location
Comfortable beds
Cons:
Unfriendly staff
Noise issues
Cleaning concerns

Categories

Cleanliness
7.96
Rooms were noted as clean, but concerns about sheet cleanliness were raised.
Service
8.33
The front desk staff received negative feedback, yet some guests found them helpful.
Location
9.17
The location is ideal with proximity to restaurants and shopping.
Room Quality
8.12
Rooms were clean and comfortable, but some issues like noise and outdated features were reported.
Amenities
8.15
Amenities are standard, though breakfast and some others were not reviewed.
Value for Money
8.61
Generally perceived as good value for the price paid.
Food and Beverage
7.66
Limited review on food options; breakfast was not included.
Overall Experience
8.43
Mixed feedback with several positive notes for cleanliness and comfort, but some service issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 10:45

Property Description

Convenient Location
Located adjacent to The Shops at White Oak Village and offering a free airport shuttle to Richmond International Airport, Four Points by Sheraton Richmond Airport provides easy access to both shopping and travel.

Comfortable Accommodations
Each room at the hotel is equipped with modern amenities such as a flat-screen TV, free Wi-Fi, microwave, fridge, and a work desk, ensuring a comfortable stay for every guest.

On-Site Dining and Facilities
Guests can enjoy dining at the Terra Nova Grille and Lounge or opt for room service. The hotel also features an indoor pool, fitness center, business facilities, and conference rooms for added convenience.

Book your stay at Four Points by Sheraton Richmond Airport for a seamless blend of comfort and convenience during your visit to Richmond.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: RIC

Location

Guest Reviews

8.3
Based on 437 reviews
Cleanliness: 7.96
Service: 8.33
Location: 9.17
Room Quality: 8.12
Amenities: 8.15
Value for Money: 8.61
Food and Beverage: 7.66
Overall Experience: 8.43
A
Angel • couple • us
4
Horrible experience
Pros:

The room was ok

Cons:

The mattress was horrible. It looks like everyone sleep in the same side because there was a hole on the left side of the mattress. Also, you can hear too much noise coming from the outside.

2026-10-21 • via Nuitee
H
Hattie Yancey • solo_traveller • us
10
Highly recommend
Pros:

Excellent location ! Across street from White Oaks Mall and minutes from major interstate 64

Cons:

Nothing

2026-10-08 • via Nuitee
T
Tracey • solo_traveller • us
8
I had a great stay and would definitely come back again, as well as recommend to others.
Pros:

It was neat and clean. Also the room was spacious.

Cons:

Evening staff seemed a bit tired.

2026-10-07 • via Nuitee
C
Chaplin • couple • us
10
Pros:

The room was great 👍

Cons:

No complaints

2026-09-08 • via Nuitee
T
Tam Chow • couple • us
10
2026-09-08 • via Nuitee
S
Sharnice • couple • us
8
2026-09-01 • via Nuitee
J
James • solo_traveller • us
5
Pros:

Nothing

Cons:

No maid service the whole time had to keep asking for things and towels

2026-08-31 • via Nuitee
D
Daniel • solo_traveller • us
10
2026-08-21 • via Nuitee
A
A Boyd • solo_traveller • us
6
2026-08-07 • via Nuitee
N
Nancy • couple • us
9
2026-08-05 • via Nuitee
E
Ernest • family_with_children • us
8
Clean and safe hotel that’s close to the airport
Pros:

It was very close to the airport. It was clean and the staff was nice.

Cons:

I don’t have anything to add because it’s pretty standard for an airport hotel

2026-08-04 • via Nuitee
L
Lekyndric • family_with_children • us
10
2026-07-24 • via Nuitee
N
Niyubuntu • couple • us
8
2026-07-05 • via Nuitee
J
Jennifer • solo_traveller • us
8
Pros:

Friendly staff.

Cons:

My credit card was compromised while staying there. Over $800 in charges. I had to cancel my card and get a new one.

2026-07-03 • via Nuitee
J
jpete • Couples • Williamsburg, Virginia
6
Probably One of the Best Around But Noisy.
Pros:

This hotel is very close to Richmond AP and has a shopping center across the street with a supermarket as well as a number of restaurants.
The hotel has parking for the AP with a free shuttle.
The facility is well maintained but it is nothing fancy and it is clean.
The one thing that stuck out to us was that it was very noisy with a school group staying on our floor but the management cannot control that.
Speaking of management all of the staff that we encountered were very pleasant and professional.

2026-06-24 • via Tripadvisor
H
Hollis • couple • us
9
2026-06-24 • via Nuitee
D
Deirdre • solo_traveller • us
9
Pleasure trip
Pros:

Emily customer service and the comfortable,clean facilities

Cons:

Na

2026-06-14 • via Nuitee
S
Sandra • couple • us
10
2026-06-02 • via Nuitee
J
Joanna • family_with_children • us
9
2026-06-01 • via Nuitee
S
Sophia • solo_traveller • us
7
2026-05-26 • via Nuitee