Days Inn and Suites by Wyndham St. Louis/Westport Plaza

Hotels
•
Wyndham Hotels & Resorts
3.7 (207 reviews)
1970 Craig Rd, Maryland Heights, Missouri, 63146 , Saint Louis , US

Facilities

Elevator
Fitness facilities
ATM/banking
Conference space
Golfing nearby
Hiking/biking trails nearby
Television in common areas
Library
Free breakfast
Safe-deposit box at front desk
See all facilities

Review Highlights

Pros:
Lobby/entrance noted as clean by at least one guest
Basic breakfast offered
Staff issued a small refund/credit when problems were reported
Cons:
Roaches and insect problems
Dirty carpets and stained hallways
Blood stains and general filth in rooms
Bed bugs or bug evidence
Strong smoke/weed/musky odors
Rude or unhelpful staff
Broken furniture and fixtures (outlets, spigots, lights)
Safety concerns (reported person with a gun)
Poor value for money
Breakfast management issues and lack of amenities (no luggage dolly)

Categories

Cleanliness
1.5
Very poor — multiple reviews report roaches, blood stains, dirty carpets, filthy bathrooms, and general filth throughout rooms and hallways.
Service
5
Mixed to poor — guests describe rude or indifferent staff, but some staff actions occurred (a small $25 credit was issued) when problems were reported.
Location
7
Standard quality for this hotel tier.
Room Quality
2
Poor — reports of holes in walls, broken furniture, malfunctioning fixtures/outlets, strong odors, bed bugs/bugs, and drug-related debris on floors.
Amenities
5
Below average — basic amenities (breakfast, etc.) exist but are poorly managed (no luggage dolly available, broken bathroom fixtures, smoking/weed smell throughout).
Value for Money
2.5
Poor — multiple guests state the stay was not worth the price given cleanliness and safety issues; refunds/credits were minimal.
Food and Beverage
3.6
Below average — breakfast is available but many guests avoided it due to cleanliness/smell and were restricted in taking food to rooms.
Overall Experience
3
Negative overall — guests report the worst experiences, early departures, safety concerns, and a decision not to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:10

Property Description

Recreational Amenities
Enjoy a fitness center and a seasonal outdoor pool.

Featured Amenities
Complimentary Wi-Fi, banquet hall, and daily on-the-go breakfast.

Convenient Location
Located in the business district, 1-minute drive from Westport Plaza.

To book your stay at Days Inn and Suites by Wyndham St. Louis/Westport Plaza, call now!

Important information:

  • The seasonal pool will be open from May 24 to September 02.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Cashless payment methods are available for all transactions and masks are required in public areas for unvaccinated guests.
  • Contactless check-out is available.

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: STL

Property Policies

  • Pets

    Pets not allowed

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Cashless transactions are available

  • Sustainability Certifications

    Property follows a brand or regulatory agency's sanitization guidelines Count on Us (Wyndham)

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

3.7
Based on 207 reviews
Cleanliness: 1.5
Service: 5
Location: 7
Room Quality: 2
Amenities: 5
Value for Money: 2.5
Food and Beverage: 3.6
Overall Experience: 3
J
james • family
4
Pros:

Room was filthy had roaches climbing all.o er the place. Killed 3 of them. Toilet was dirty with pee stains on it when j lifted the seat. Floors were nasty in the bathroom walls in the shower were dirty the carpets were disgusting. But what do you expect for an executive suit for 108 a night. I expect the room to not have roaches and the toilet to be clean at least.

2025-10-11 • via Nuitee
L
Lynette • family
2
Pros:

Upon entering the facility it was clean, but when you walk down their halls, the carpet is dirty, dingy nasty and stained. The halls also smell like smoke and nasty holders. The room that I stayed in had roaches, I even went down to the staff at the service desk to let him know that the roaches in my room I was extremely tired. I felt like if I got back on the road, I would fall asleep and my daughter and I would end up in an accident so I stayed there overnight left extremely early in the morning, but also came back to let the manager know of what I found and I wanted my room to be halfway refunded because I did spend the night there, but they only gave me a $25 credit back to my card. Never again will I go there or any other Days inn. Facility needs to be upgraded with the times and get rid of the dirty carpet. I even have pictures to show, but there’s no way for me to download it on this website.

2025-10-07 • via Nuitee
R
Ronnie
2
Pros:

The first room we rented was dirty, the sheets on one bed looked like it had blood stain on it. we turned it back in and got another room. Apprearance wise about the same. while lying on the bed bugs appeared and so we decided to leave, as we were leaving we noticed some pills on the floor next to the bed frame. we checked out and went to another hotel. Would not recommend this hotel to anyone.

2025-10-01 • via Nuitee
D
Dana
2
Pros:

The hallways were disgusting with bad stains on carpet and food littering the entire hallway - like a food fight had occured. The room itself was awful. Holes in the walls. Dirt on mattresses. Bug pieces on mattresses. When i moved the pillows, it looked like bugs under the pillows -- but nothing alive. The smell was overwhelming. I couldnt use the pillows bc they smelled so bad. Furniture was broken. If we hadn't arrived at 2am, I wouldn't have stayed. It was the worst hotel I've ever stayed in. The room being so bad made us not want to eat the breakfast. We slept maybe 3 hours and got out as quick as we could.

2025-09-29 • via Nuitee
C
Christopher • family
2
Pros:

This place was not worth a penny. You could not take breakfast back to your room. We asked for a late check out for 12pm and the card was deactivated at 1140am not once not twice but three times. And trying to find a luggage dolly was impossible. We asked for a smoking room and they said they didn't have any on the property. Yet the entire hotel smelled like cigarettes and weed. Staff was very rude and just blatantly did not care. They tried to stop us when we bough our own food and tried to tell us we could take it to the room. Just a horrible place to stay. I will never stay there again. And i will tell my friends and family to avoid this hotel like the plague.

2025-09-26 • via Nuitee
T
Teresa
2
Never again I want my money back
Pros:

The rooms were dirty , the bed had blood stains and juice on them , there was roaches in both rooms , the couches and carpets were filthy, the lights didn’t work in neither of the bathrooms, the outlets didn’t work and a man was walking around with a gun trying to open people’s room doors

2025-09-21 • via Nuitee
A
Andrew • family
4
Pros:

The carpets in the room was dirty. The bathroom spigot was broken. It smelled musky when we walked in. We asked no one to come into our room and they did anyways. I cleaned the room myself.

2025-09-16 • via Nuitee
D
Damon
2
Pros:

The

2025-09-16 • via Nuitee
T
Tony • partner
4
Pros:

Hallway smelled awful. Our bathroom power went out the second night.

2025-09-16 • via Nuitee
D
David
2
Dump
Pros:

ROACHES
OLD DIRTY FURNITURE & CARPET

2025-09-15 • via Nuitee
D
David
2
Trash Hotel
Pros:

Dirty Carpet...
ROACHES...
Old Furniture...

2025-09-15 • via Nuitee
A
Ashley
2
Pros:

Roaches crawling on walls of room when I walked in.

2025-09-11 • via Nuitee
V
Verified traveler
4
Pros:

The room itself was bare, it didn’t even have a dresser. The covers had burn holes and stains. The floors were dirty. The sliding door felt like it was going to break when opening and closing. It had a mildew smell to it and not a clean smell when walking into room. The breakfast was very limited and the juice machine was broken.
I’d say for the price, you get what you pay for.

2025-09-08 • via Nuitee
J
Jennifer • family
2
Pros:

Smells like mold. The whole entire room was filthy and I have pictures to prove it all

2025-09-07 • via Nuitee
S
SANJEET CHANDRA
2
Pros:

The property starting from the parking lot itself is disgusting - poor maintenance, untidy, unhygienic. Rooms are the worst, no baseboards, stinky carpets, bedbugs, and worst carpet.

2025-09-06 • via Nuitee
G
gwen
2
Pros:

Dirty room bugs trash behind dressers

2025-09-06 • via Nuitee
E
Emalie
2
Pros:

Absolutely disgusting. Dirty, wasn’t cleaned at all and bugs literally crawling up the walls.

2025-09-06 • via Nuitee
R
Ron
4
Workingman's Hotel
Pros:

First the good. This hotel is a workingman's hotel, not a family hotel. The room was clean, the shower had hot water, the bed was simi comfortable and the TV worked.
Bad the carpet was separated at the seam near the vanity; the carpet was bunched up throughout, both crating a trip hazard. Drywall coating was missing throughout; the toilet seat was original to construction and broke and worn down to the wood, so you needed to be careful. Breakfast was some stale bread, waffle maker, yogurt, dry cereal. Coffee tasted like left over grounds had been used, the juice machine was empty. Had to clean off my table before setting down just me and one other person on the breakfast area. I have stayed at other Wyndam in the past and not sure how this place got their endorsement.

2025-09-05 • via Nuitee
D
Darlene • family_with_children
4
Pros:

we love to have the pool; we check in; the pool is closed so we booked two days to be able to swim.
the carpeted floors were horribly dirty and stained.
common areas and rooms. became aware that people are living in this place. so supplies and food were limited. the pillows were horribly flat so we ask for extra and never received. the smoke alarm had been removed and the sprinklet system had a plastic bag tied around it. the air conditioner in the corner of the room worked very hard to cool the room. i travel with my 4 year old grandson and i had to continuously remind him to stay up off the floors. the pool and area was the cleanest of anything we saw here

2025-08-21 • via Nuitee
M
Melissa • family
2
Pros:

This property is not accurately described. It is dirty undermaintained, doors and equipment is broken. Smells like marijuana smells like cigarette smoke overpriced for the quality

2025-08-17 • via Nuitee