Days Inn and Suites by Wyndham St. Louis/Westport Plaza

Hotels
Wyndham Hotels & Resorts
4.6 (207 reviews)
1970 Craig Rd, Maryland Heights, Missouri, 63146 , Maryland Heights , US

Facilities

Free breakfast
Meeting rooms
Fitness facilities
Free WiFi
24-hour front desk
Outdoor pool - seasonal
Elevator
Fitness facilities
ATM/banking
Conference space
See all facilities

Review Highlights

Cons:
Dirty rooms
Rude staff
Pest issues
Poor amenities

Categories

Cleanliness
2.99
Numerous mentions of dirty rooms, bugs, and poor overall hygiene.
Service
4.96
Staff reported as rude and unhelpful, hindering the overall experience.
Location
6.01
No specific comments on location, assumed standard.
Room Quality
3.95
Negative comments on bed quality, furnishings, and smell noted.
Amenities
3.98
Lack of functional amenities reported, like broken breakfast machines.
Value for Money
6.95
Guests felt they received what they paid for, despite negative experiences.
Food and Beverage
4.99
Limited options and poor quality mentioned, such as broken juice machine.
Overall Experience
2.96
Highly negative sentiment with multiple patrons stating they would never return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 15:52

Property Description

Recreational Amenities
Enjoy a fitness center and a seasonal outdoor pool.

Featured Amenities
Complimentary Wi-Fi, banquet hall, and daily on-the-go breakfast.

Convenient Location
Located in the business district, 1-minute drive from Westport Plaza.

To book your stay at Days Inn and Suites by Wyndham St. Louis/Westport Plaza, call now!

Important information:

  • The seasonal pool will be open from May 24 to September 02.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Cashless payment methods are available for all transactions and masks are required in public areas for unvaccinated guests.
  • Contactless check-out is available.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: STL

Property Policies

  • Pets

    Pets not allowed

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Cashless transactions are available

  • Sustainability Certifications

    Property follows a brand or regulatory agency's sanitization guidelines Count on Us (Wyndham)

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

4.6
Based on 207 reviews
Cleanliness: 2.99
Service: 4.96
Location: 6.01
Room Quality: 3.95
Amenities: 3.98
Value for Money: 6.95
Food and Beverage: 4.99
Overall Experience: 2.96
J
james family
4
Pros:

Room was filthy had roaches climbing all.o er the place. Killed 3 of them. Toilet was dirty with pee stains on it when j lifted the seat. Floors were nasty in the bathroom walls in the shower were dirty the carpets were disgusting. But what do you expect for an executive suit for 108 a night. I expect the room to not have roaches and the toilet to be clean at least.

2025-10-11 via Nuitee
L
Lynette family
2
Pros:

Upon entering the facility it was clean, but when you walk down their halls, the carpet is dirty, dingy nasty and stained. The halls also smell like smoke and nasty holders. The room that I stayed in had roaches, I even went down to the staff at the service desk to let him know that the roaches in my room I was extremely tired. I felt like if I got back on the road, I would fall asleep and my daughter and I would end up in an accident so I stayed there overnight left extremely early in the morning, but also came back to let the manager know of what I found and I wanted my room to be halfway refunded because I did spend the night there, but they only gave me a $25 credit back to my card. Never again will I go there or any other Days inn. Facility needs to be upgraded with the times and get rid of the dirty carpet. I even have pictures to show, but there’s no way for me to download it on this website.

2025-10-07 via Nuitee
R
Ronnie
2
Pros:

The first room we rented was dirty, the sheets on one bed looked like it had blood stain on it. we turned it back in and got another room. Apprearance wise about the same. while lying on the bed bugs appeared and so we decided to leave, as we were leaving we noticed some pills on the floor next to the bed frame. we checked out and went to another hotel. Would not recommend this hotel to anyone.

2025-10-01 via Nuitee
D
Dana
2
Pros:

The hallways were disgusting with bad stains on carpet and food littering the entire hallway - like a food fight had occured. The room itself was awful. Holes in the walls. Dirt on mattresses. Bug pieces on mattresses. When i moved the pillows, it looked like bugs under the pillows -- but nothing alive. The smell was overwhelming. I couldnt use the pillows bc they smelled so bad. Furniture was broken. If we hadn't arrived at 2am, I wouldn't have stayed. It was the worst hotel I've ever stayed in. The room being so bad made us not want to eat the breakfast. We slept maybe 3 hours and got out as quick as we could.

2025-09-29 via Nuitee
C
Christopher family
2
Pros:

This place was not worth a penny. You could not take breakfast back to your room. We asked for a late check out for 12pm and the card was deactivated at 1140am not once not twice but three times. And trying to find a luggage dolly was impossible. We asked for a smoking room and they said they didn't have any on the property. Yet the entire hotel smelled like cigarettes and weed. Staff was very rude and just blatantly did not care. They tried to stop us when we bough our own food and tried to tell us we could take it to the room. Just a horrible place to stay. I will never stay there again. And i will tell my friends and family to avoid this hotel like the plague.

2025-09-26 via Nuitee
T
Teresa
2
Never again I want my money back
Pros:

The rooms were dirty , the bed had blood stains and juice on them , there was roaches in both rooms , the couches and carpets were filthy, the lights didn’t work in neither of the bathrooms, the outlets didn’t work and a man was walking around with a gun trying to open people’s room doors

2025-09-21 via Nuitee
A
Andrew family
4
Pros:

The carpets in the room was dirty. The bathroom spigot was broken. It smelled musky when we walked in. We asked no one to come into our room and they did anyways. I cleaned the room myself.

2025-09-16 via Nuitee
D
Damon
2
Pros:

The

2025-09-16 via Nuitee
T
Tony partner
4
Pros:

Hallway smelled awful. Our bathroom power went out the second night.

2025-09-16 via Nuitee
D
David
2
Dump
Pros:

ROACHES
OLD DIRTY FURNITURE & CARPET

2025-09-15 via Nuitee
D
David
2
Trash Hotel
Pros:

Dirty Carpet...
ROACHES...
Old Furniture...

2025-09-15 via Nuitee
A
Ashley
2
Pros:

Roaches crawling on walls of room when I walked in.

2025-09-11 via Nuitee
V
Verified traveler
4
Pros:

The room itself was bare, it didn’t even have a dresser. The covers had burn holes and stains. The floors were dirty. The sliding door felt like it was going to break when opening and closing. It had a mildew smell to it and not a clean smell when walking into room. The breakfast was very limited and the juice machine was broken.
I’d say for the price, you get what you pay for.

2025-09-08 via Nuitee
J
Jennifer family
2
Pros:

Smells like mold. The whole entire room was filthy and I have pictures to prove it all

2025-09-07 via Nuitee
G
gwen
2
Pros:

Dirty room bugs trash behind dressers

2025-09-06 via Nuitee
E
Emalie
2
Pros:

Absolutely disgusting. Dirty, wasn’t cleaned at all and bugs literally crawling up the walls.

2025-09-06 via Nuitee
S
SANJEET CHANDRA
2
Pros:

The property starting from the parking lot itself is disgusting - poor maintenance, untidy, unhygienic. Rooms are the worst, no baseboards, stinky carpets, bedbugs, and worst carpet.

2025-09-06 via Nuitee
R
Ron
4
Workingman's Hotel
Pros:

First the good. This hotel is a workingman's hotel, not a family hotel. The room was clean, the shower had hot water, the bed was simi comfortable and the TV worked.
Bad the carpet was separated at the seam near the vanity; the carpet was bunched up throughout, both crating a trip hazard. Drywall coating was missing throughout; the toilet seat was original to construction and broke and worn down to the wood, so you needed to be careful. Breakfast was some stale bread, waffle maker, yogurt, dry cereal. Coffee tasted like left over grounds had been used, the juice machine was empty. Had to clean off my table before setting down just me and one other person on the breakfast area. I have stayed at other Wyndam in the past and not sure how this place got their endorsement.

2025-09-05 via Nuitee
D
Darlene family_with_children
4
Pros:

we love to have the pool; we check in; the pool is closed so we booked two days to be able to swim.
the carpeted floors were horribly dirty and stained.
common areas and rooms. became aware that people are living in this place. so supplies and food were limited. the pillows were horribly flat so we ask for extra and never received. the smoke alarm had been removed and the sprinklet system had a plastic bag tied around it. the air conditioner in the corner of the room worked very hard to cool the room. i travel with my 4 year old grandson and i had to continuously remind him to stay up off the floors. the pool and area was the cleanest of anything we saw here

2025-08-21 via Nuitee
M
Melissa family
2
Pros:

This property is not accurately described. It is dirty undermaintained, doors and equipment is broken. Smells like marijuana smells like cigarette smoke overpriced for the quality

2025-08-17 via Nuitee