Renaissance Toledo Downtown Hotel

Hotels
Renaissance Hotels & Resorts
8.4 (525 reviews)
444 North Summit Street , Toledo , us

Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Nice amenities
Positive service
Cons:
Room quality issues
High parking fees
Lack of inclusivity in pricing

Categories

Cleanliness
7.86
The review mentioned rooms felt run down and issues with lighting, impacting cleanliness perception.
Service
9.33
Numerous mentions of friendly and helpful staff, particularly positive praises for valet service.
Location
9.37
Excellent location noted in multiple reviews, with proximity to attractions.
Room Quality
7.32
Room quality perceived negatively due to a run-down feeling and issues with lighting.
Amenities
8.85
Multiple amenities mentioned positively, contributing to an enjoyable stay.
Value for Money
7.31
Concerns about pricing for parking and small room size indicate a lower value perception.
Food and Beverage
8.36
Adequate food and beverage experience, but breakfast is not included, affecting value perception.
Overall Experience
8.83
Overall positive experiences highlighted, despite some negative aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 13:17

Property Description

Luxurious Accommodations:
Indulge in luxury at The Renaissance Toledo Downtown Hotel, offering rooms with 50-inch flat-screen TVs, iPod docks, and stunning views of the Maumee River.

Convenient Location:
Perfectly situated just minutes away from The Toledo Zoo, Toledo Museum of Art and Glass, Seagate Convention Center, and the Huntington Center, our hotel provides easy access to the city's top attractions.

Modern Amenities:
Enjoy complimentary WiFi in the hotel lounge, on-site dining options, a spacious fitness center, and convenient tea and coffee-making facilities in every room.

Experience the best of Toledo at The Renaissance Toledo Downtown Hotel. Book your stay now!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TOL

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 28 per day.

Location

Guest Reviews

8.4
Based on 525 reviews
Cleanliness: 7.86
Service: 9.33
Location: 9.37
Room Quality: 7.32
Amenities: 8.85
Value for Money: 7.31
Food and Beverage: 8.36
Overall Experience: 8.83
C
Caitlin family_with_children us
8
Pros:

Room was mostly clean, there was some dead bugs and dust bunnies that were in the room when we checked in. Otherwise the room was what we expected.

Cons:

Dead bugs

2026-07-14 via Nuitee
C
Connie solo_traveller us
9
I would stay there again
Pros:

the bed and the friendly staff and the clean gym

Cons:

the dog fee

2026-07-12 via Nuitee
K
Kristina solo_traveller us
7
Room with a view of the buildings next door
Pros:

The atmosphere is amazing the staff is accommodating. Best biscuit and gravy husband said

Cons:

The room with a view is a view of buildings mostly. This is not what I thought I would be recieving. Incidental are not advised prior to booking, cost an extra $100. And the extra charge for the valet. Also the parking garage is across the street not on site.

2026-07-11 via Nuitee
C
Cathey couple us
7
Pros:

Location

Cons:

Overpriced, not enough amenities for the Heights was closed for the holidays

2026-07-09 via Nuitee
N
Nicy solo_traveller us
10
2026-07-09 via Nuitee
M
Michelene couple us
4
2026-07-05 via Nuitee
E
Ella21 Family
10
Fantastic stay at the Renaissance Toledo!
Pros:

Mia at the front desk made our stay amazing! She upgraded us (Titanium Elite member) to a king suite with a river view. It was a large room with a GORGEOUS view, both day and night, of the river and the city. We are doing a 9-day travel itinerary (part business, part personal), and decided to stop in Toledo on our way to Wisconsin from upstate New York. We were exhausted, and Mia's friendly attitude and willingness to upgrade us made our stay SO much more comfortable! So grateful!
We had no idea that Toledo is such a nice city. There's a zoo, aquarium, science exhibition, good restaurants, and a beautiful riverwalk that must have cost a fortune to develop. The lights change every few seconds, the landscaping is well-done, and the Renaissance has the best location right on the Glass City RiverWalk.
Ingrid checked us in and was helpful in pointing out different restaurants to eat in, and reminding us about the lounge that offers free breakfast and hors d'oeuvres. The lounge is stocked with every type of soft drink, water, and fruit juice you could think of!
The robes are plush and soft. The only thing we noticed that wasn't great was the chairs at the table in the suite needed to be cleaned better. The rest of the room was spotless. We needed some more towels and pillows, and they were promptly delivered to our room. If you have room, bring a makeup mirror for better lighting.
The bed was comfortable and there was a sofa bed too. The shower was great. Two televisions, coffee maker. Overall, we left wishing we could have spent more time in Toledo. If we ever come back, we'l'l definitely stay at the Renaissance!

2026-06-16 via Tripadvisor
1
115akilahg Solo travel
10
Welcoming
Pros:

I truly enjoyed my experience with every member of the hotel from the receptionist, down to the valet members and including the restaurant employees! Big shout out to r Juan the supervisor of valet, Anthony, monte the manger of the valet. All 3 were complete gentlemen and made me feel welcomed and celebrated on my birthday! I would definitely come back

2026-06-16 via Tripadvisor
8
87vette Couples Conyers, Georgia
6
Location, location but very tired!
Pros:

Great location, friendly helpful staff and very tired worn out property! In need of major renovation. Excellent rooftop bar, great lobby. Location, location, location!

2026-06-13 via Tripadvisor
S
Shaunda solo_traveller us
6
Don't trust the pics
Pros:

Location and the valet parking.

Cons:

I paid extra for Corner Room for the corner windows and I didn't get that room yet they said that I was technically in a corner room though it did not look like any of the pictures from booking.com

2026-06-11 via Nuitee
L
Lisa couple us
10
2026-06-10 via Nuitee
V
Vanessa solo_traveller ie
1
Noisy and not fit for purpose
Cons:

Noise festival outside window when I complained the following morning and booked out a day early no one contacted me.

2026-06-08 via Nuitee
T
tanyavC1738GD Couples
4
No Included parking cramped my stay.
Pros:

I will start with the good. The room was clean. The bed was comfortable. The hotel's shared spaces were artsy and attempted to reflect quality and city heritage. For the most part nice, however any positive thoughts I had about my stay at the hotel are dismissed by the fact that the hotel HAS NO ON SITE PARKING INCLUDED WITH THE PRICE OF YOUR STAY!!! A truely deceptive bait and switch, with no clear indication that such was the case when booking the room. In the amenities the hotel lists valet parking available at an additional cost. It does not mention that parking is unavailable. Parking will cost you $30 a day for valet. Your car will be kept across a large street in a parking facility. If you choose not to valet, that same parking garage will cost you $8 for 12 hrs with no return in and out for the day. There is a tunnel from the parking garage elevator to the adjacent building across the street and from that building a connection to the lower level of the Renaissance Hotel. It's about 5 minutes walking. I feel that at minimum the hotel should comp guests parking at the facility if they choose not to pay for valet. If I had known parking was not included I would NOT have chosen this hotel for my stay in Toledo! I feel I was lied to and that the issue caused me undue stress, financial worry, and physical exertion I did not need or want during my stay. I highly recommend you stay somewhere else.

2026-06-05 via Tripadvisor
B
Brian couple us
5
2026-05-26 via Nuitee
H
Holly solo_traveller us
10
2026-05-26 via Nuitee
L
Laura solo_traveller us
8
2026-05-23 via Nuitee
M
Meghan couple us
6
I will definitely return to Marriott however not this location. It was surrounded by bad areas. Parking didn’t feel sa
Pros:

The hotel and river walk are beautiful. The room was comfortable and clean, especially the bed.

Cons:

One street over it’s surrounded by bad areas. We were almost robbed in the parking garage, the valet was expensive and took a while. The shower wasn’t very warm.

2026-05-19 via Nuitee
D
Deborah solo_traveller us
10
Pros:

Within walking distance to so many things

2026-05-18 via Nuitee
M
mikecP1617DD Family
10
Great service!
Pros:

Valet was swamped when we pulled in, but quickly took care of us. Later, I realized I had left a valuable in our car. Jake personally escorted me to the lot to find my car. Also want to compliment Robert at the front desk - so pleasant to engage with.

2026-05-14 via Tripadvisor
C
Carol solo_traveller ca
10
Staff and Vallet staff all very accommodating.
Pros:

Modern. Great atmosphere. Restaurant and Food amazing.

2026-05-06 via Nuitee