Hotel Okura Kyoto

Hotels
9 (1825 reviews)
Nakagyo-ku Ichinofunairi-cho 537-4 , Kyoto , jp

listing image 1
Show all photos
Free
Children allowed

Facilities

Free beach shuttle
Offsite parking discounted rates available
Electric bicycle charging station
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Location
Service
Food quality
Cons:
Cleanliness issues
Dated room quality
Extra charges for amenities

Categories

Cleanliness
8.39
Some reviews mention issues with cleanliness, impacting the score.
Service
9.36
Staff were courteous and hardworking, providing positive experiences.
Location
9.4
Multiple reviews highlight the excellent location of the hotel.
Room Quality
8.35
Several reviews indicate rooms were dated or small, affecting the score.
Amenities
8.88
Mentioned amenities are good, but there were extra costs associated.
Value for Money
9.34
Overall value was perceived positively, justifying the cost.
Food and Beverage
8.89
Food quality was generally good, despite some dining space issues.
Overall Experience
9.36
Overall sentiment was very positive, despite a few issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 09:40

Property Description

Spectacular Views and Central Location
Hotel Okura offers elegant rooms with stunning views of Kyoto and is conveniently located in the heart of the city, providing easy access to popular attractions and shopping districts.

Luxurious Amenities and Services
Guests can indulge in beauty treatments, enjoy free Wi-Fi, and take advantage of concierge services. The hotel also offers an indoor swimming pool, free parking, and a variety of boutiques at Shopping Avenue Comfort.

Fine Dining and Culinary Experience
Experience exquisite French cuisine at Sky Restaurant Pittoresque while enjoying panoramic mountain and city views. The hotel also features a bakery and various restaurants, including a top-floor buffet restaurant offering Kyoto cuisine.

Book your stay at Hotel Okura Kyoto for a luxurious and unforgettable experience.

Important information:

Please note that some of the hotel's restaurants have a dress code, and some do not allow children under 10 years of age.

The fitness center is accessible only for adults aged 18 and above, and an additional charge is required.

The hotel's Welcome Lounge at Kyoto Station is located on the ground floor of the Cerema Building. It's open daily from 09:30 until 17:00, and accessible only to staying guests.

Free shuttle locations and schedules:
- From the Welcome Lounge at Kyoto Station, the shuttle departs at the top (--:00) and bottom (--:30) of every hour between 10:30 and 17:00, except at 12:30 and 15:00.
- From Hotel Okura Kyoto, the shuttle departs at --:05 and --:35 every hour between 10:05 and 16:35, except at 12:05 and 14:35.
Please note that the shuttle takes about 20-25 minutes, depending on traffic conditions. Staff will meet guests at the hotel lobby or the Welcome Lounge.

The luggage delivery service operates as follows:
Luggage received by 14:00 at the Welcome Lounge will arrive at the hotel by 17:00.
Luggage received by 11:00 at the hotel will arrive at the Welcome Lounge at the requested time between 14:00 and 17:00.

Parking will be available from January 1, 2026, for an additional charge of JPY 2,000 per night from the day of check-in until 15:00 on the following day.An accommodation tax per person, per night is not included in the price and must be paid at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: KIX

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

9
Based on 1825 reviews
Cleanliness: 8.39
Service: 9.36
Location: 9.4
Room Quality: 8.35
Amenities: 8.88
Value for Money: 9.34
Food and Beverage: 8.89
Overall Experience: 9.36
D
Diana • solo_traveller • im
10
Great choice, easy to access 5 star hotel.
Pros:

Extremely comfortable stay, hotel staff very helpful, excellent coffee shop with gorgeous cakes, service impeccable. Rooms changed daily, which seldom happens. Room service was also excellent. Shuttle to Kyoto Station.

Cons:

Nothing

2026-03-28 • via Nuitee
H
Hara • couple • jp
5
2026-03-27 • via Nuitee
K
Kenji • solo_traveller • jp
10
2026-03-25 • via Nuitee
M
Michael • extended_group • us
9
Great hotel! It doesn’t disappoint!!
Pros:

Location, its taste of elegance, convenient, great staff and good bed.

Cons:

Nothing.

2026-03-25 • via Nuitee
D
Dorothee • extended_group • de
10
2026-03-24 • via Nuitee
S
Sara • extended_group • gb
9
2026-03-24 • via Nuitee
M
Michael • family_with_children • us
9
2026-03-23 • via Nuitee
K
KAORI • solo_traveller • jp
9
常に安心してくつろげるホテルだと思っています
Pros:

何度か宿泊させていただいていますが、毎回、レセプションの方からお掃除の方、コンシェルジュの方、ルームサービスを持ってきてくださる方、カフェやレストランの方々など、ホテルに関係するすべての方々がプロフェッショナルで素晴らしいと感じています。ホテルの建物自体は新しいものではありませんが、どこも清潔で、心遣いが感じられる、大好きなホテルの一つです。最近減ってきたルームサービスがあること、ホテル内に複数のレストランがあり、1FのカフェやB2のお店でペーストリーやケーキなどが買えることなども、気軽にお食事ができてありがたいです。地下から地下鉄の駅から続くちょっとした地下商店街（？）に行けることも便利でした。

Cons:

ありませんでした。

2026-03-23 • via Nuitee
M
MING-HUA • solo_traveller • jp
8
2026-03-23 • via Nuitee
M
Mick • extended_group • nl
10
Geweldige service, goede faciliteiten en top locatie.
Pros:

Personeel was perfect. Zij hebben ons zeer goed geholpen met doorsturen van koffers. Locatie van Okura is top en zeer goed bereikbaar (met direct toegang metro). Ontbijt ook goed

2026-03-22 • via Nuitee
D
Dorota Nowaczyk • couple • gb
10
Pros:

Hotel byl bardzo czysty, pokoje duze, obsluga bardzo profesjonalna j pomocna.

2026-03-21 • via Nuitee
M
Murat • extended_group • tr
10
The great location and team.
Pros:

The Location and team are great, price/performance is also so good.

Cons:

Vegan options can be increased.

2026-03-20 • via Nuitee
K
Kumiko • couple • jp
10
快適
Pros:

スタッフが全員日本人であること。さすが格式あるホテルだなあと思いました。
大変快適に過ごさせていただきました。

Cons:

なし

2026-03-18 • via Nuitee
M
Michael • couple • il
8
צוות אדיב ומיקום מושלם
Pros:

מיקום נוח בקרוב לקווי תחבורה מרכזיים, צוות מסביר פנים

Cons:

המסעדות והקפה נסגרים מוקדם יחסית, החדרים קצת מיושנים

2026-03-17 • via Nuitee
J
Josette • solo_traveller • us
10
2026-03-15 • via Nuitee
鈴木 • family_with_children • jp
6
2026-03-15 • via Nuitee
S
SHIGERU • solo_traveller • jp
9
2026-03-14 • via Nuitee
A
Anna • couple • it
10
2026-03-14 • via Nuitee
Y
yumiko • couple • jp
7
Pros:

清潔でよかった。

Cons:

ミニバー付きと予約したがオリエンタルホテル神戸ではミニバーにお酒がたくさん入っており飲み放題だった。こちらはほとんど入ってなく飲んだものを申告するシステムだった。

2026-03-13 • via Nuitee
C
CHIKAE • couple • jp
10
2026-03-13 • via Nuitee