The Fitzwilliam Hotel

Hotels
9.1 (2133 reviews)
Saint Stephen's Green , Dublin , ie

Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Lovely rooms
Cons:
Breakfast issues
Staff training hiccups

Categories

Cleanliness
8.49
Some reviews indicated issues, but overall cleanliness was acceptable.
Service
9.46
Consistent praise for staff friendliness and helpfulness.
Location
10
Guests highlighted the excellent, central location.
Room Quality
9.45
Rooms were described as lovely and spacious.
Amenities
8.98
Amenities were appreciated but a few minor inconveniences were noted.
Value for Money
8.94
The hotel is considered good value for its location and quality.
Food and Beverage
7.99
Food quality received mixed reviews, notably issues with breakfast.
Overall Experience
9.47
Overall stay received high praise from guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-27 03:32

Property Description

Luxurious 5-Star Accommodation in Central Dublin

Exquisite Dining and Wellness Facilities
Indulge in fine dining at Glovers Alley Restaurant with a French-inspired menu or unwind at the stylish Inn on the Green bar. Stay active at the well-equipped gym or pamper yourself with a range of treatments at the Spirit Treatment rooms.

Elegant Rooms with Modern Amenities
Experience luxury in every detail with rooms featuring baths, power showers, LCD TVs, and free internet. Enjoy the added comforts of anti-mist mirrors, plush bathrobes, and Murdock toiletries for a truly relaxing stay.

Prime Location and Nearby Attractions
Explore Dublin's vibrant Temple Bar area and visit Trinity College, both just a short walk away. With a convenient location near Dublin Airport and Heuston Train Station, The Fitzwilliam Hotel is the perfect choice for your Dublin stay.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DUB

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 8 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 25 per day.

Location

Guest Reviews

9.1
Based on 2133 reviews
Cleanliness: 8.49
Service: 9.46
Location: 10
Room Quality: 9.45
Amenities: 8.98
Value for Money: 8.94
Food and Beverage: 7.99
Overall Experience: 9.47
S
susannah couple fr
9
2026-06-20 via Nuitee
G
Gal couple il
10
Pros:

Amazing location, great room, tasty breakfast, friendly staff

Cons:

It took along time to get a table at breakfast

2026-06-17 via Nuitee
A
Alvaro extended_group es
10
Viaje de trabajo excelente
Pros:

La atención incluso en Español ya que el recepcionista era español y super amable, hasta nos dieron una copa de bienvenida. El bar de abajo es muy bueno con buenos cocteles y el desayuno muy bien aunque algo escaso quizás.

Cons:

En general todo muy bien, la habitación tampoco tenía muy buenas vistas ya que daba a un patio trasero. La habitación por el precio que se pagó era algo pequeña pero en general muy cómoda eso si.

2026-06-17 via Nuitee
R
Roxanne solo_traveller gb
1
Slept in my car!
Pros:

The member of staff was kind and apologetic

Cons:

when I arrived at approximately 2:00am, I was informed that my booking could not be honoured because the hotel was fully booked. I was told there was no room available for me and was even refused access to the hotel car park. As a result, I was left stranded in the middle of the night with nowhere to stay.

Given the time, I was unable to secure alternative accommodation. I therefore had no option but to spend the night sleeping in my car in the rain. After travelling overnight, I then had to wait until later the following day before I could check into alternative accommodation, shower, rest, or properly recover from my journey.

What made the situation even more frustrating was Booking.com’s response. They did not assist me in finding alternative accommodation, nor did they appear particularly concerned about the situation. My interactions with customer service left me feeling as though their priority was simply to end the call rather than resolve the issue.

This is, without question, the worst experience I have had using Booking.com. Being left without accommodation in the early hours of the morning is unacceptable, and the lack of meaningful support only made an already stressful situation worse. Going forward, I will be using Airbnb instead, as I have consistently found their customer service to be far more responsive, compassionate, and customer-focused.

2026-06-15 via Nuitee
J
Jacek WLKP couple pl
10
2026-06-12 via Nuitee
S
SUNANTH solo_traveller ae
10
2026-06-10 via Nuitee
C
Cynthia couple au
10
2026-06-09 via Nuitee
D
DAVID solo_traveller us
4
A little
Pros:

Location across from st Stephen’s square

Cons:

Needs a renovation. Feels 80s ish. With chipped furniture and ragged carpeting. Didnt feel super clean so I wore the provided slippers the whole time. Breakfast is so so. Nice selection. Nothing extraordinary. Like unusual fruits or artisanal breads. Lots of golfers so I suspect it’s on some club circuit

2026-06-08 via Nuitee
D
David solo_traveller ie
10
2026-06-06 via Nuitee
C
Claire family_with_children ie
10
2026-06-01 via Nuitee
J
JOSÉ LUIS couple es
10
Céntrico muy recomendable
Pros:

Todo menos el precio

Cons:

Precio

2026-06-01 via Nuitee
D
Daniel solo_traveller ie
10
2026-05-30 via Nuitee
F
Fiona solo_traveller gb
10
Great hotel
Pros:

The service was excellent. Most of the staff were welcoming and friendly. The location is great and the hotel is very comfortable

Cons:

The Maitre D at breakfast was not very welcoming. He rolled his eyes at us when we arrived, initially ignored us and then approached every other occupied table to ascertain if they were happy with breakfast. He pointedly bypassed us. The only bad experience we had was his attitude to us.

2026-05-30 via Nuitee
L
Leesa couple us
10
2026-05-29 via Nuitee
C
catherine couple au
7
Ok.
Pros:

Nice staff and location

Cons:

Very poor air conditioning. Terrible breakfast. Appalling coffee. Onsite restaurant temporarily closed but bar not offering wide enough menu.

2026-05-29 via Nuitee
T
Thomas couple us
5
2026-05-29 via Nuitee
C
Christina solo_traveller us
10
2026-05-25 via Nuitee
J
Jack solo_traveller us
10
Perfect, I’ve stayed in most of the 5 star hotels in Dublin and this had been my best experience,
Pros:

Great property in prime location with wonderful staff.

Cons:

N/A

2026-05-24 via Nuitee
L
Le couple ie
8
2026-05-21 via Nuitee
J
Jata solo_traveller us
8
Location was great and staff helpful, accommodation was lacking.
Pros:

Location, casual dining area and food.

Cons:

The door to the toilet area made a loud noise when opening and closing it. It sounded as if it would break each time. The space for luggage was woefully inadequate for two guests. The dark/black bathroom decor was unappealing.

2026-05-16 via Nuitee