DoubleTree By Hilton Kuala Lumpur

Hotels
•
Doubletree by Hilton
8.8 (5947 reviews)
348 Jalan Tun Razak , Kuala Lumpur , my

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Children allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Excellent location
Cleanliness of rooms
Good value for money
Cons:
Poor breakfast variety
Issues with room allocation
Thin towels

Categories

Cleanliness
8.38
Room very clean, but issues with towels noted.
Service
9.35
Very accommodating staff and friendly service noted throughout.
Location
9.39
Great location, inside mall, near MRT and LRT.
Room Quality
8.34
Mixed feedback, some issues with room setup but generally comfortable.
Amenities
8.87
Good amenities, though some mentions of the breakfast being less varied than before.
Value for Money
8.83
Generally good value, but some guests felt it could be improved.
Food and Beverage
8.38
Breakfast was good, but limited variety noted.
Overall Experience
8.85
Overall enjoyable stay with some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 15:46

Property Description

Convenient Location
Doubletree by Hilton Kuala Lumpur is situated in the prestigious Golden Triangle, a mere 5-minute stroll from Ampang Park LRT Station.

Luxurious Amenities
Enjoy a refreshing swim in the outdoor saltwater pool or indulge in delectable meals at the on-site restaurant and bar. Free WiFi is available in all rooms for your convenience.

Comfortable Accommodations
Relax in air-conditioned rooms equipped with 32-inch flat-screen TVs, plush jumbo pillows, and ergonomic chairs. The modern en suite bathrooms feature rain showers and hairdryers.

To experience the perfect blend of comfort and convenience, book your stay at Doubletree by Hilton Kuala Lumpur today.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. The name on the credit card used for the booking should correspond to the guest staying at the property. For reservations made by a third party, you will need to complete an authorisation form and present a copy of the person's ID and credit card.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KUL

Property Policies

  • Internet

    WiFi is available in the hotel rooms and charges are applicable.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children ages 1 and older are allowed.
    Children from 1 year old to 2 years old stay for free when using an available cot.
    Children from 1 year old to 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs MYR 10 per day.

Location

Guest Reviews

8.8
Based on 5947 reviews
Cleanliness: 8.38
Service: 9.35
Location: 9.39
Room Quality: 8.34
Amenities: 8.87
Value for Money: 8.83
Food and Beverage: 8.38
Overall Experience: 8.85
G
Ghada • couple • jo
8
2026-06-06 • via Nuitee
M
menezes • solo_traveller • in
10
2026-06-06 • via Nuitee
K
karthick • family_with_children • sg
10
2026-06-06 • via Nuitee
V
Vikna • family_with_children • my
9
Pros:

All
Good !

2026-06-06 • via Nuitee
D
Divya • solo_traveller • gb
8
2026-06-06 • via Nuitee
N
NABILAH HUDA • couple • my
10
honestly it was amazing
Pros:

the jacuzzi, the nice bedroom and how everyone is so very pleasant

Cons:

that it is located in a mall. lesser privacy when we wanna carry stuff during checkouts.

2026-06-05 • via Nuitee
H
Hairong • couple • my
5
2026-06-05 • via Nuitee
S
Saadia • solo_traveller • sg
7
Pros:

Good sized rooms with comfortable beds. Clean bathrooms and daily cleaning service.
The location is good and there are multiple eating options in the mall.

Cons:

We had two rooms and one of them was only ready at 530pm. It took multiple calls before our luggage was sent up.

2026-06-05 • via Nuitee
T
Tan • solo_traveller • sg
8
Dear Sir / Mdm, I would like to commend your front office staff - Mr. Harith for his helpfulness in helping me when
Pros:

Clean and accessible

Cons:

Nothing

2026-06-05 • via Nuitee
R
Razali • couple • my
10
I had a wonderful 2-night stay at DoubleTree by Hilton Kuala Lumpur. The room was clean, comfortable, and well-maintaine
Pros:

What I liked most about the property was its excellent location, convenient access to shopping malls and nearby attractions. The facilities were great, and the overall atmosphere was relaxing and pleasant. The breakfast selection was also impressive, with a variety of delicious options to choose from.

2026-06-05 • via Nuitee
C
CHIH WEI • extended_group • sg
10
Pros:

整體的住宿感覺非常棒，飯店很乾淨，員工很親切，地理位置也非常棒

2026-06-05 • via Nuitee
M
Martin • family_with_children • at
9
2026-06-04 • via Nuitee
D
Danyah • family_with_children • sa
10
2026-06-04 • via Nuitee
F
firney • family_with_children • xc
8
Pros:

Breakfast is the best

2026-06-04 • via Nuitee
S
Safa • solo_traveller • sa
10
2026-06-04 • via Nuitee
A
Ahmad Razlan • solo_traveller • my
9
2026-06-04 • via Nuitee
S
Salbiah • couple • my
10
2026-06-03 • via Nuitee
H
Harsh • family_with_children • ae
10
Good and accommodating staff in the restaurant, good and clean room.
Pros:

Had a wonderful stay at this hotel in Kuala Lumpur. The rooms were comfortable, clean, and well-maintained. What truly stood out was the hospitality of the staff, especially the restaurant team. We were traveling with our infant, and the staff went above and beyond to help with our baby’s food requirements, always being attentive and accommodating.

Their kindness and willingness to assist made our stay much more comfortable and stress-free. Thank you to the entire team for the excellent service. We would definitely recommend this hotel to families traveling with young children and would be happy to stay here again.

The cleaning staff Amin was good at his work and room was clean thoroughly.

Cons:

The only thing we could have asked more was temperature controlled water in the swimming pool. As the water was pretty cold, we couldnt enjoy swimming pool facilities.

2026-06-03 • via Nuitee
W
Wu • solo_traveller • th
8
2026-06-03 • via Nuitee
C
catherine malaya • family_with_children • my
7
2026-06-03 • via Nuitee