Mercure Port of Echuca

Hotels
Mercure
8.2 (1967 reviews)
465 High Street , Echuca , au

Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
BBQ facilities
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Great location
Comfortable rooms
Friendly staff
Cons:
Poor cleanliness
Overpriced
Issues with TV and amenities

Categories

Cleanliness
7.34
Several reviews mentioned cleanliness issues, such as hair in the room and lack of adequate cleaning during stay.
Service
8.81
Overall, guests noted staff were friendly, although some reviews indicated that staff could be more welcoming.
Location
9.35
Consistently praised for its convenient location, close to amenities and attractions.
Room Quality
8.3
Rooms generally seen as clean and comfortable, though some noted outdated furnishings and maintenance issues.
Amenities
7.83
Noted issues with amenities such as the pool needing heating and a non-functioning TV.
Value for Money
7.29
Comments about being overpriced for the quality provided, with some complaints about the experience not matching the cost.
Food and Beverage
8.34
Dining experience was mentioned positively, especially breakfast, but some reviews highlighted the restaurant not being open.
Overall Experience
8.31
Generally good experiences reported, though some guests expressed disappointment leading to lower satisfaction for future stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 04:24

Property Description

Luxurious Amenities
Indulge in the hot tub or take a refreshing dip in the swimming pool at Mercure Hotel. Relax in style with free Wi-Fi and flat-screen TVs in every room.

Convenient Location
Explore the historic Port of Echuca just a short walk away, with paddle steamers, shopping, and dining options. Plus, the Rich River Country Golf Club Resort is a quick 5-minute drive from the hotel.

Cozy Cocktail Bar
Unwind at the cocktail bar with a selection of wines, beers, and cocktails by the double-sided fireplace. Don't miss the chance to relax in a cozy ambiance with a large flat-screen TV.

Experience luxury, convenience, and relaxation at Mercure Port of Echuca – book your stay now!

Important information:

Please note, there is a 1.4% credit card surcharge when using a credit card.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: MEL

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for AUD 10 per person per night when using an available cot.
    Children up to and including 13 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.2
Based on 1967 reviews
Cleanliness: 7.34
Service: 8.81
Location: 9.35
Room Quality: 8.3
Amenities: 7.83
Value for Money: 7.29
Food and Beverage: 8.34
Overall Experience: 8.31
C
Chris couple au
8
Short and sweet weekend away, travelled by train so no car and location was key
Pros:

Location

Cons:

The bathroom needed to have an opening window

2026-05-23 via Nuitee
N
Natasha solo_traveller nz
9
great location, clean and quiet, will be back!
Pros:

Location great, room clean plenty of space and kitchenette

Cons:

Nothing, was lovely

2026-05-21 via Nuitee
M
Mina couple au
7
2026-05-18 via Nuitee
G
Gavin couple au
8
2026-05-18 via Nuitee
K
Kerrie couple au
10
Had a great weekend there
Pros:

Overall great

Cons:

All was good

2026-05-17 via Nuitee
I
Irving couple au
8
Echuca is an interesting 'historic' town and the motel was a very good place to stay.
Pros:

A good, clean, well appointed motel. Our room was comfortable and quiet.

Cons:

No microwave or toaster. No subtitles on TV.

2026-05-11 via Nuitee
C
Craig couple au
7
Friendly staff
Pros:

Location

Cons:

Traffic noise

2026-05-11 via Nuitee
G
Glenn couple au
10
Pros:

Great hotel and lovely and friendly staff.

2026-05-11 via Nuitee
R
Ronald couple au
9
Pros:

Breakfast was very nice. Many options for bread including gluten free. Variety of fruits and cereals

2026-05-10 via Nuitee
S
Stein couple au
10
First time to Echuca enjoyed our limited time we had.plan to revisit and spend more time to explore
Pros:

Breakfast was perfect
Plenty to choose from
Plenty to have
With cheerful very approachable friendly staff to add to the start of the day

Cons:

Hmmmmm
All our expectations and needs were met

2026-05-08 via Nuitee
J
Joan and Paul couple au
9
Would do it again
Pros:

Enjoyed!

2026-05-08 via Nuitee
C
Chris couple au
7
2026-05-04 via Nuitee
V
Valerie couple au
8
2026-05-04 via Nuitee
A
Australian Business UBizBlog by Anastasia extended_group au
8
2026-05-03 via Nuitee
D
Duane couple au
10
2026-05-02 via Nuitee
J
Jodie solo_traveller au
8
2026-05-01 via Nuitee
J
Jan solo_traveller au
6
Expected better
Pros:

Spacious room, kitchenette

Cons:

Noticed unclean smell in bathroom when we arrived
Mattress was very hard
Water for spa was brown
Traffic noise throughout the night (Friday) was constant

2026-04-29 via Nuitee
B
Bryce family_with_children au
10
A brilliant, welcoming atmosphere in an excellent location
Pros:

The staff were amazing, it was my daughters Birthday weekend and honestly they made her feel like royalty!

Cons:

The water at breakfast had a label chilled water, but it tasted like mineral water, such a small thing but without a clear label we weren't sure if it was mineral or if it was just off. Again very small thing but everything else was great.

2026-04-27 via Nuitee
A
Asha solo_traveller au
9
Apart from one incident we had a fabulous time in Echuca as we enjoyed our free train ride from Melbourne
Pros:

It was centrally located. Which was great as we didn’t have a car and we could walk to restaurants and places of interest like we had a cruise.

Cons:

Nothing
Not a complaint but your reception staff on Wednesday on our arrival was very rude and abrupt. There was no welcome but reception staff on Thursday morning was fantastic. I think her name was Ella but you can check your roster for verification. I asked her if there was breakfast and she yelled $28 and she said if you want to have dinner we have to be there at 5.30 pm. By the way we only arrived at the hotel after 3.30 pm. We ate out!!we had planned to eat in your restaurant and chill and enjoy the night in your bar. But

2026-04-27 via Nuitee
G
Gerrard couple au
10
Pros:

Location and great room facilities

2026-04-26 via Nuitee