Mercure Port of Echuca

Hotels
•
Mercure
8.2 (1983 reviews)
465 High Street , Echuca , au

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
BBQ facilities
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Great location
Comfortable rooms
Friendly staff
Cons:
Poor cleanliness
Overpriced
Issues with TV and amenities

Categories

Cleanliness
7.34
Several reviews mentioned cleanliness issues, such as hair in the room and lack of adequate cleaning during stay.
Service
8.81
Overall, guests noted staff were friendly, although some reviews indicated that staff could be more welcoming.
Location
9.35
Consistently praised for its convenient location, close to amenities and attractions.
Room Quality
8.3
Rooms generally seen as clean and comfortable, though some noted outdated furnishings and maintenance issues.
Amenities
7.83
Noted issues with amenities such as the pool needing heating and a non-functioning TV.
Value for Money
7.29
Comments about being overpriced for the quality provided, with some complaints about the experience not matching the cost.
Food and Beverage
8.34
Dining experience was mentioned positively, especially breakfast, but some reviews highlighted the restaurant not being open.
Overall Experience
8.31
Generally good experiences reported, though some guests expressed disappointment leading to lower satisfaction for future stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 04:24

Property Description

Luxurious Amenities
Indulge in the hot tub or take a refreshing dip in the swimming pool at Mercure Hotel. Relax in style with free Wi-Fi and flat-screen TVs in every room.

Convenient Location
Explore the historic Port of Echuca just a short walk away, with paddle steamers, shopping, and dining options. Plus, the Rich River Country Golf Club Resort is a quick 5-minute drive from the hotel.

Cozy Cocktail Bar
Unwind at the cocktail bar with a selection of wines, beers, and cocktails by the double-sided fireplace. Don't miss the chance to relax in a cozy ambiance with a large flat-screen TV.

Experience luxury, convenience, and relaxation at Mercure Port of Echuca – book your stay now!

Important information:

Please note, there is a 1.4% credit card surcharge when using a credit card.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: MEL

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for AUD 10 per person per night when using an available cot.
    Children up to and including 13 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.2
Based on 1983 reviews
Cleanliness: 7.34
Service: 8.81
Location: 9.35
Room Quality: 8.3
Amenities: 7.83
Value for Money: 7.29
Food and Beverage: 8.34
Overall Experience: 8.31
D
Denise • couple • au
9
A great place to stay, although a little more pricey, but it’s a more upmarket, amazing location, would stay here again
Pros:

Room was big, bed was comfortable, bathroom was amazing especially the double sinks. Very close to town, could walk every where.

Cons:

There was no microwave in our room

2026-06-11 • via Nuitee
S
Stan • couple • au
8
Great location and very comfortable
Pros:

Location was great

Cons:

Having a reserved park directly outside of our room that wasn’t for us

2026-06-11 • via Nuitee
P
pilana • solo_traveller • au
10
2026-06-10 • via Nuitee
D
Denis • couple • au
7
2026-06-09 • via Nuitee
C
Catherine • solo_traveller • au
8
Needs to better.
Pros:

The frig was not working after the first night!

Cons:

I would have liked a coffee machine!

2026-06-08 • via Nuitee
R
Robyn • extended_group • au
7
2026-06-08 • via Nuitee
A
Anjali • family_with_children • au
8
Overall, we had a pleasant stay. The location, cleanliness, friendly staff and value for money made it a good choice for
Pros:

We had a good stay at Mercure Echuca. The location was excellent — very central and close to many restaurants, cafes and local attractions. The staff were lovely and welcoming, and the rooms were clean and comfortable. We booked rooms 6 and 7 downstairs, which was convenient for our stay.

Cons:

The property felt more like a motel-style stay rather than a traditional hotel. The rooms could probably benefit from some updates, but they were still nice and good value for the price, especially given the location. It could also be a little noisy at times when guests upstairs were walking or children were running around, but this is understandable and not something the property can always control.

2026-06-08 • via Nuitee
R
Ron • couple • au
6
The tv wouldn’t work because there server was faulty.
Pros:

The room was comfortable.

Cons:

No microwave oven or cooking facilities and eating utensils or plates and bowls.

2026-06-08 • via Nuitee
A
anthony • couple • au
5
It was okay - but we were tired from lack of sleep
Pros:

Location and cleanliness was great

Cons:

We had a room on the Main Street - dry noisy Sat and Sunday night
The TV did not work in our last day due to server issue which was not fixed

2026-06-08 • via Nuitee
M
MArk • solo_traveller • au
9
2026-06-01 • via Nuitee
J
Jackie • solo_traveller • au
8
2026-06-01 • via Nuitee
D
Delta • couple • au
2
Wouldn’t recommend.
Pros:

Location

Cons:

Bath was dirty, there was ants, spiders, the water was brown, the pillows had massive stains on them.

2026-05-31 • via Nuitee
M
mathew • couple • au
8
Pros:

Great location. Clean. Love the breakfast buffet

2026-05-31 • via Nuitee
O
Omer Bugra • family_with_children • au
7
2026-05-31 • via Nuitee
S
Scott • couple • au
8
2026-05-30 • via Nuitee
P
Passport669006 • Couples • Melbourne, Victoria
6
Not up to standard !
Pros:

As Accor members we were offered a room with a King bed at the front of the hotel facing the main road next to the McDonalds drive in ,after much discussion and checking several rooms (apparently because it was a Sunday afternoon no other King rooms in any quieter part were available) we found one which was much quieter.

We decided to dine in the restaurant and have the "special" of Chicken Kiev and vege's , what came had been deep fried for a very long time and mixed vege's from a freezer pack.

The Smart TV worked sporadically due to internet issues and the refrigerater freezer was so covered in ice that it wouldn't freeze ice cubes.

I spoke to the Duty Manager when we checked out and got the usual thank you for your feedback and the comment that the road noise wasn't as bad as it used to be !

2026-05-29 • via Tripadvisor
S
Shannan • couple • au
10
2026-05-26 • via Nuitee
J
Jennifer • solo_traveller • au
9
Pros:

Availability of breakfast

Cons:

Noise of refrigerator cutting in

2026-05-24 • via Nuitee
A
Alan • extended_group • au
7
A great location but in need of some updating
Pros:

The location, given the proximity to shops and attractions

Cons:

The rooms are in need of an upgrade and some of the surrounds need a clean up
The restaurant not open on Saturday night

2026-05-24 • via Nuitee
C
Chris • couple • au
8
Short and sweet weekend away, travelled by train so no car and location was key
Pros:

Location

Cons:

The bathroom needed to have an opening window

2026-05-23 • via Nuitee