Quality Hotel Bentinck

Hotels
•
Quality Inn
8.4 (433 reviews)
41 Bentinck St , Portland , au

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Luggage storage
Express check-in/check-out
Fax/photocopying
See all facilities

Review Highlights

Pros:
Central location
Friendly service
Spacious rooms
Cons:
Misleading breakfast options
No elevator
Reported noise issues

Categories

Cleanliness
8.03
Overall cleanliness was good, but issues were reported with the buzzing switchboard.
Service
8.8
Staff were welcoming and helpful, providing good service throughout the stay.
Location
9.04
Central location with great accessibility to local attractions.
Room Quality
8.49
Spacious and comfortable rooms with character, though one room had a leaking shower.
Amenities
8.42
Adequate amenities provided, though there was no elevator and some guests noted the need for safety measures.
Value for Money
7.98
Breakfast was limited, and the misleading information affected perceived value.
Food and Beverage
8.03
Breakfast options were good but did not meet all expectations based on descriptions.
Overall Experience
8.4
Overall a very good experience with a few minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 06:15

Property Description

Historic Victorian-style Architecture
Originally constructed in 1855, Quality Hotel Bentinck boasts charming Victorian-style architecture, offering a unique and elegant stay for guests.

Dining Options and Entertainment
Indulge in a variety of dining experiences at the hotel's two on-site restaurants, Admella Bistro and Sandbar, offering delicious meals and a full-service bar. Enjoy free entertainment on Friday and Saturday nights for a lively atmosphere.

Convenient Amenities and Nearby Attractions
Guests can enjoy complimentary continental breakfast, Wi-Fi, and parking during their stay. The hotel's proximity to Portland Beach, Portland Arts Centre, and Cottage Botanic Gardens provides easy access to popular attractions for a memorable visit.

Book your stay at Quality Hotel Bentinck for a delightful blend of history, comfort, and entertainment.

Important information:

If you expect to arrive outside reception opening hours, please inform Quality Hotel Bentinck in advance, using the contact details found on the booking confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PTJ

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an existing bed.
    People no matter the age stay for AUD 30 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.4
Based on 433 reviews
Cleanliness: 8.03
Service: 8.8
Location: 9.04
Room Quality: 8.49
Amenities: 8.42
Value for Money: 7.98
Food and Beverage: 8.03
Overall Experience: 8.4
S
Sekoa • family_with_children • au
10
2026-03-13 • via Nuitee
M
Maureen • couple • au
2
Unbearable
Pros:

The room was not clean and the spa was not working also the was no spa soap available when we ask staff about it the spa soaps she was not helpful this is one place I would not recommend to anyone and I feel we should be refunded

2026-03-09 • via Nuitee
M
Matthew • extended_group • au
10
2026-03-08 • via Nuitee
H
Hans • couple • ch
6
Cons:

Kein Fenster konnte geöffnet werden, der Barbetrieb war laut

2026-03-08 • via Nuitee
C
Carmel • family_with_children • au
6
Pros:

Good location n staff lovely

Cons:

Room was so hot and the bed was as hard as a rock and the sheets were as stiff as a board

2026-03-06 • via Nuitee
J
Jade • couple • au
10
2026-03-05 • via Nuitee
M
Murray • solo_traveller • au
10
Nothing was to much trouble 😀
Pros:

The history of the hotel and surrounding area and country kindness of staff was overwhelming I highly recommend the hotel and Portland as a great getaway

Cons:

Not applicable

2026-02-23 • via Nuitee
R
ROWSELLTV • solo_traveller • au
10
2026-02-11 • via Nuitee
B
Barbara • couple • au
9
Pros:

Location , staff very friendly 👌

Cons:

Nothing

2026-02-11 • via Nuitee
A
Amy-Kate • solo_traveller • au
7
2026-01-28 • via Nuitee
S
Scott • family_with_children • au
10
2026-01-26 • via Nuitee
C
Cater • couple • au
10
Highly recommend 👌
Pros:

The room with the spa bath was absolutely amazing the style of the room was stunning 😍 I absolutely loved the curtains and that ocean view was perfect 👌 staff were very friendly and a item we lost was even found my housekeeping and kept safe for us. I was incredibly happy with my stay and I hope to stay again.

Cons:

I was alil disappointed with my meal unfortunately but the restaurant was busy so I didn't complain it was still enjoyable. My steak was abit over cooked and my garlic sauce was abit runny but still edible and still enjoyable.

2026-01-25 • via Nuitee
R
Rolf • extended_group • de
7
Für eine Nacht reicht es
Pros:

Zentrale Lage

Cons:

Sehr alt und renovierungsbedürftig.

2026-01-23 • via Nuitee
J
James • couple • gb
9
Great location with a lot of old world charm
Pros:

Great location with a lot of old world charm. The "Mac" hotel is a great stopping off point on the drive from Melbourne to Adelaide

2026-01-23 • via Nuitee
J
Jen • solo_traveller • au
6
Pros:

Location and the hotel was amazing it was the noise from the band playing etc etc, terrible

Cons:

Band noise

2026-01-21 • via Nuitee
R
Rachael • solo_traveller • au
10
2026-01-20 • via Nuitee
L
Leeanne • family_with_children • au
9
2026-01-20 • via Nuitee
L
Lana • couple • au
9
Enjoyable stay
Pros:

Spacious and bathroom was big with plenty of bench space

Cons:

Could hear a bit of road noise

2026-01-19 • via Nuitee
A
Ann • couple • au
7
2026-01-09 • via Nuitee
A
Adam • couple • au
6
Overpriced but fine.
Pros:

The room was quite large and the provided breakfast was a good way to start the day.

Cons:

Everything was very dated, including what felt to be a very old spring mattress, which made the nearly $300 per night seem quite excessive. The town itself as a whole was both busy yet also seemed like most things were closed, which made it difficult to get food anywhere (we ended up having to get Mcdonald's). I asked staff why things were so busy and they couldn't give me an answer or help me with finding some food.

2026-01-06 • via Nuitee