Quality Hotel Bentinck

Hotels
•
Quality Inn
8.4 (443 reviews)
41 Bentinck St , Portland , au
+61 3 5523 2188

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Central location
Friendly service
Spacious rooms
Cons:
Misleading breakfast options
No elevator
Reported noise issues

Categories

Cleanliness
8.03
Overall cleanliness was good, but issues were reported with the buzzing switchboard.
Service
8.8
Staff were welcoming and helpful, providing good service throughout the stay.
Location
9.04
Central location with great accessibility to local attractions.
Room Quality
8.49
Spacious and comfortable rooms with character, though one room had a leaking shower.
Amenities
8.42
Adequate amenities provided, though there was no elevator and some guests noted the need for safety measures.
Value for Money
7.98
Breakfast was limited, and the misleading information affected perceived value.
Food and Beverage
8.03
Breakfast options were good but did not meet all expectations based on descriptions.
Overall Experience
8.4
Overall a very good experience with a few minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 06:15

Property Description

Historic Victorian-style Architecture
Originally constructed in 1855, Quality Hotel Bentinck boasts charming Victorian-style architecture, offering a unique and elegant stay for guests.

Dining Options and Entertainment
Indulge in a variety of dining experiences at the hotel's two on-site restaurants, Admella Bistro and Sandbar, offering delicious meals and a full-service bar. Enjoy free entertainment on Friday and Saturday nights for a lively atmosphere.

Convenient Amenities and Nearby Attractions
Guests can enjoy complimentary continental breakfast, Wi-Fi, and parking during their stay. The hotel's proximity to Portland Beach, Portland Arts Centre, and Cottage Botanic Gardens provides easy access to popular attractions for a memorable visit.

Book your stay at Quality Hotel Bentinck for a delightful blend of history, comfort, and entertainment.

Important information:

If you expect to arrive outside reception opening hours, please inform Quality Hotel Bentinck in advance, using the contact details found on the booking confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PTJ

Location

Guest Reviews

8.4
Based on 443 reviews
Cleanliness: 8.03
Service: 8.8
Location: 9.04
Room Quality: 8.49
Amenities: 8.42
Value for Money: 7.98
Food and Beverage: 8.03
Overall Experience: 8.4
G
Greg • solo_traveller • au
9
Cons:

There was a problem with the air conditioning unit which I reported, but apart from that couldn't complain about my stay.

2026-08-27 • via Nuitee
F
Fleur • couple • au
10
2026-08-25 • via Nuitee
P
Pawan • solo_traveller • au
9
2026-07-14 • via Nuitee
S
Susan • couple • au
10
2026-06-26 • via Nuitee
K
Katrina • couple • au
9
Amazing - we will definitely be back to stay.
Pros:

Nice and big, rooms spacious and very comfortable.

Cons:

Nothing

2026-05-18 • via Nuitee
S
Sheila • solo_traveller • au
9
Very comfortable stay in a lovely traditional property
Pros:

Very comfortable stay, even more so after I was unexpectedly upgraded on arrival. The spacious room including spa bath was very welcome after a very long day of walking. Huge thanks to Brendan for his kindness.

Cons:

Nothing

2026-04-16 • via Nuitee
J
John • couple • au
10
Great place to stay
Pros:

Lovely ambience

Cons:

No problems

2026-04-10 • via Nuitee
L
Laurie • couple • ca
8
This hotel is in a great location and has charm. The breakfast hostess, Selena, makes the entire stay worthwhile!!
Pros:

Location, old world charm and Selena!!

Cons:

Could use a good deep clean.

2026-04-09 • via Nuitee
M
Miriam • solo_traveller • gb
8
Very nice
Pros:

Good location, very clean, lovely lady on reception

Cons:

Included continental breakfast, not great , ( perhaps we were unlucky with what was left) would rather have paid less..but overall good place

2026-03-24 • via Nuitee
D
darren • solo_traveller • au
10
Perfect
Pros:

Beautiful

Cons:

Nothing

2026-03-22 • via Nuitee
S
Sekoa • family_with_children • au
10
2026-03-13 • via Nuitee
M
Maureen • couple • au
2
Unbearable
Pros:

The room was not clean and the spa was not working also the was no spa soap available when we ask staff about it the spa soaps she was not helpful this is one place I would not recommend to anyone and I feel we should be refunded

2026-03-09 • via Nuitee
M
Matthew • extended_group • au
10
2026-03-08 • via Nuitee
H
Hans • couple • ch
6
Cons:

Kein Fenster konnte geöffnet werden, der Barbetrieb war laut

2026-03-08 • via Nuitee
C
Carmel • family_with_children • au
6
Pros:

Good location n staff lovely

Cons:

Room was so hot and the bed was as hard as a rock and the sheets were as stiff as a board

2026-03-06 • via Nuitee
J
Jade • couple • au
10
2026-03-05 • via Nuitee
M
Murray • solo_traveller • au
10
Nothing was to much trouble 😀
Pros:

The history of the hotel and surrounding area and country kindness of staff was overwhelming I highly recommend the hotel and Portland as a great getaway

Cons:

Not applicable

2026-02-23 • via Nuitee
B
Barbara • couple • au
9
Pros:

Location , staff very friendly 👌

Cons:

Nothing

2026-02-11 • via Nuitee
R
ROWSELLTV • solo_traveller • au
10
2026-02-11 • via Nuitee
A
Amy-Kate • solo_traveller • au
7
2026-01-28 • via Nuitee