Residence Inn by Marriott New Orleans French Quarter Area/Central Business District

Hotels
•
Residence Inn
9 (188 reviews)
360 ST CHARLES AVE, New Orleans, Louisiana, 70130 , New Orleans , US
1-504-522-0360

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Pets allowed

Facilities

Meeting rooms
Health or beauty spa nearby
Express check-out
Lot hours - 24 hours
No single-use plastic stirrers
Free WiFi
24-hour front desk
Express check-in/check-out
Concierge service
Elevator
See all facilities

Review Highlights

Pros:
Great service
Convenient location
Clean rooms
Cons:
Cleanliness issues with the couch
Limited amenities with no breakfast

Categories

Cleanliness
8.39
Some reviews mentioned cleanliness issues such as a couch with a urine smell.
Service
9.36
Staff were mentioned as friendly and accommodating in multiple reviews.
Location
9.4
Multiple reviews highlighted the hotel's convenient walking distance to attractions.
Room Quality
8.85
Rooms were generally described positively but with some minor cleanliness concerns.
Amenities
8.88
Standard facilities but noted lack of pool and breakfast options.
Value for Money
8.84
Views of good value but slightly diminished due to cleanliness concerns.
Food and Beverage
8.89
No specific details mentioned, assumed standard for the hotel tier.
Overall Experience
9.36
Overall enjoyed stay as reflected in many positive comments.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 13:26

Property Description

Luxurious Amenities
Enjoy a 24-hour fitness center and complimentary Wi-Fi. Indulge in concierge services and savor drinks at the bar/lounge.

Convenient Services
Benefit from a 24-hour business center, express check-in/out, and 3 meeting rooms.

Cozy Accommodations
Relax in one of the 231 guestrooms with kitchenettes and flat-screen TVs with Netflix. Experience comfort with free Wi-Fi and essential amenities.

Experience the best of New Orleans at Residence Inn by Marriott. Book now for a memorable stay!

Important information:

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MSY

Property Policies

  • Pets

    Pet max weight (per pet) in lb is 55

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Guest type

    Essential workers only - NO

  • Pets

    Pet max weight (per pet) in kg is 25

See all policies

Location

Guest Reviews

9
Based on 188 reviews
Cleanliness: 8.39
Service: 9.36
Location: 9.4
Room Quality: 8.85
Amenities: 8.88
Value for Money: 8.84
Food and Beverage: 8.89
Overall Experience: 9.36
J
jason • partner
10
Pros:

Started on a bad note, couldn’t check us in on time which never happens to us, but they made it right and gave me a room with a large deck which I appreciate immensely

2025-10-12 • via Nuitee
A
Andrea
10
Pros:

Staff was great

2025-10-07 • via Nuitee
M
Mac
10
Pros:

Everything was great.

2025-10-06 • via Nuitee
Y
Yvonne D
8
Pros:

French Quarter and Bourbon Street less than a mile

2025-10-05 • via Nuitee
S
Stacey
10
Pros:

Really nice hotel. The room was excellent. Location excellent. It was close to just about everything. I would definitely stay here again.

2025-10-05 • via Nuitee
C
Carol
10
Pros:

Loved the size of the room lived balcony on level 2 loved convenience to bourbon street

2025-10-02 • via Nuitee
K
Kaitlin
8
Pros:

enjoyed our stay, will stay again.

2025-09-30 • via Nuitee
K
Kenyatta Parker • partner
10
Pros:

Nice hotel, friendly staff from front door, bar and front desk! Highly recommend!

2025-09-29 • via Nuitee
J
Julio • family
10
Pros:

Bourbon Street Is just down the street Lots of shops lots of places to go eat and have beers

2025-09-26 • via Nuitee
M
Margaret
10
Pros:

Only stayed one night as going home. Excellent hotel.

2025-09-20 • via Nuitee
R
Rafael
10
Pros:

Really enjoyed my stay! Definitely coming back :)

2025-09-18 • via Nuitee
I
Ikea
10
Pros:

Room was clean, the staff was friendly and knowledgeable

2025-09-17 • via Nuitee
S
Stephanie • family
10
Pros:

It was quiet and walking distance to everything

2025-09-16 • via Nuitee
T
Taylor • friends
10
Pros:

Everything is awesome, the only issue we had was the bed was a little comfortable but worth it for the cleanliness, convenience, and awesome staffing.

2025-09-14 • via Nuitee
R
Roxanne
10
Pros:

Room and staff were great Fitted my needs

2025-08-22 • via Nuitee
D
Derrick • family_with_children
10
Pros:

Nice property. It's walkable to everything downtown.

2025-08-21 • via Nuitee
D
Demetrius
10
End of summer fun
Pros:

We really enjoyed ourselves and very close to all events so we never had to use our vehicle. Everything walking distance

2025-08-17 • via Nuitee
Y
Yuliya
10
Pros:

Safe and convenient location!

2025-08-15 • via Nuitee
E
Ezra • partner
8
Pros:

Great location nice place. The room carpet could have been cleaner and the pillows smelled a little like mildew. Overall nice place

2025-08-13 • via Nuitee
S
SABRINA
10
Love Nola
Pros:

We had a great stay at this hotel. Nice piano in the lobby and very family friendly. I would stay here again.

2025-08-11 • via Nuitee