Sapporo Tokyu REI Hotel

Hotels
7.9 (2035 reviews)
Chuo-ku Minami 4-jo Nishi 5-1 , Sapporo , jp

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Children allowed

Facilities

Free beach shuttle
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Ironing service
See all facilities

Review Highlights

Pros:
Great location
Friendly and helpful staff
Good breakfast options
Cons:
Cleanliness issues
Some unhelpful staff
High pricing for what is provided

Categories

Cleanliness
7.23
Some reviews mention issues with cleanliness, particularly the blackening of the toilet floor.
Service
8.2
Mixed sentiments; some staff were praised while others were noted as unfriendly.
Location
8.74
Overall positive feedback for the convenient location near restaurants and transport.
Room Quality
7.69
Some reviews indicated the rooms were generally clean but mentioned some concerns about the decor getting old.
Amenities
7.72
Amenities were satisfactory, though some guests mentioned specific improvements needed.
Value for Money
7.68
Fair value reported, although some considered the prices high compared to the service level.
Food and Beverage
8.23
Breakfast quality praised, especially local options.
Overall Experience
7.7
Mixed overall experiences were noted, balancing positive feedback with areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 01:37

Property Description

Modern Accommodation with Massage Services
Sapporo Tokyu REI Hotel offers contemporary guestrooms equipped with convenient amenities like a fridge, tea/coffee facilities, and free WiFi. Guests can unwind with soothing massage services after a day of exploring the city.

Convenient Location and Easy Access
Located just a minute away from Susukino Station, our hotel provides easy access to popular attractions like Odori Park. For travelers' convenience, the airport limousine bus stop is a mere 3-minute walk away, ensuring a hassle-free journey.

Dining Options and Relaxation
Indulge in a delightful culinary experience at the Southwest Wine and Dine Restaurant, offering a variety of Japanese and Western buffet dishes for breakfast. After a satisfying meal, guests can relax in the lobby's internet corner or opt for laundry and dry cleaning services.

Experience comfort and convenience at Sapporo Tokyu REI Hotel - book your stay now!

Important information:

Please note that we will start large-scale renovation work on the outer wall on the following dates/times.
■ Work date: March 1, 2023 (Wednesday) to November 15, 2023 (Wednesday) *The construction period may be delayed due to weather.
*Completion of construction: Scheduled for Thursday, November 30, 2023
■Working hours: 8:00-18:00 (construction noise: 10:00-16:00)
■ Work content: Exterior wall painting work, guest room window sash replacement work
* Scaffolding will be installed on the entire outer wall of the building and the entire building will be cured.
*Construction noise may be generated when scaffolding is being assembled or dismantled, guest room sashes are being replaced, or foundations are being repaired. (Temporary construction work, foundation repair work, window sash replacement work, sealing work, painting work, etc.)
【Notes】
*During the construction period, workers may move the scaffolding, so there will be a period when the sashes in the guest rooms will be covered with smoke film and the scenery will be spoiled.
*We will do our best to reduce noise and vibration as much as possible, but noise and vibration may occur during the day.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CTS

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    Wired internet is available in the hotel rooms and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    No special conditions apply for groups.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs JPY 1500 per day.

Location

Guest Reviews

7.9
Based on 2035 reviews
Cleanliness: 7.23
Service: 8.2
Location: 8.74
Room Quality: 7.69
Amenities: 7.72
Value for Money: 7.68
Food and Beverage: 8.23
Overall Experience: 7.7
M
Matthias • couple • de
3
2026-02-14 • via Nuitee
海野umino • family_with_children • jp
9
2026-02-13 • via Nuitee
S
See Pou • family_with_children • my
8
Pros:

位置佳

Cons:

没有

2026-02-12 • via Nuitee
H
Hideki • solo_traveller • jp
9
雪祭り時期なので仕方がないのかも
Pros:

リッチ条件が良い！

Cons:

旅行客の声が部屋まで聞こえる

2026-02-12 • via Nuitee
T
TAKAKAZU • couple • jp
8
立地
Pros:

立地が全て

Cons:

無し

2026-02-10 • via Nuitee
M
Midori • couple • jp
9
2026-02-10 • via Nuitee
A
AKIO • family_with_children • jp
6
2026-02-09 • via Nuitee
薄網 • family_with_children • jp
5
2026-01-27 • via Nuitee
H
Hermanto • family_with_children • id
10
It is nice to stay at this hotel
Pros:

Location ini the centre of the Sappori City

Cons:

No

2026-01-23 • via Nuitee
N
NAOTO • solo_traveller • jp
7
いつも利用しているホテルで、安心して泊まれました
Pros:

近くに大型駐車場があり、便利

Cons:

料金設定が高すぎる

2026-01-20 • via Nuitee
M
Mienjen • couple • tw
9
2026-01-20 • via Nuitee
H
Hiroyuki • family_with_children • jp
10
2026-01-20 • via Nuitee
K
keita • solo_traveller • jp
1
Cons:

エアコンが古すぎて暑い。部屋にお水一本のサービスもなく驚いた

2026-01-19 • via Nuitee
M
Miriel • couple • us
6
Good location, excellent breakfast buffet but customer service at the front desk is very poor.
Pros:

I like the cleanliness of our room and the service at breakfast buffet.

Cons:

The front desk should be more knowledgeable to answer customer's question. It should be able to assist like for example, where is the nearest currency exchange, is there a nearest bus station going back to the airport. Theses are the common questions of tourist since they are not familiar to the area. The hotel should hire someone who can speak English since a lot of foreigners speaks this language.
The hotel has a sign of non-smoking building but still not strict enough to implement this rule. As soon as you get out of the elevator and walk in to the alley towards your assigned room, you can smell the smoke of cigarettes.

2026-01-19 • via Nuitee
M
Minkyung • couple • kr
8
만족
Pros:

역이랑 가깝고 나름 넓은편이고 수압도 좋아요

Cons:

큰 불편함은 없었어요

2026-01-19 • via Nuitee
J
Junko • couple • jp
10
札幌すすきのへ行くなら、こちらのホテルがおすすめ
Pros:

清潔感があり、とても素敵なホテルです。
駐車場がホテル直結で便利。
繁華街から近く利便が良かった。
11階の部屋の窓からライトアップした観覧車が見えて、お得感がありました。

Cons:

喫煙所が館内一箇所だけなのが不便でした。

2026-01-19 • via Nuitee
Y
yukiharu • solo_traveller • jp
5
仕事には良だと思う
Pros:

部屋の使いやすさ。
ベットの広さ

Cons:

枕を固いものと柔らかいもの2種類にしてほしい
シャワーの水量が欲しい

2026-01-19 • via Nuitee
K
Kenji • solo_traveller • jp
7
2026-01-19 • via Nuitee
F
Fumiya • couple • jp
10
2026-01-19 • via Nuitee
D
DONGJUN • extended_group • kr
7
Pros:

스스키노 바로 앞이라 위치는 정말 좋아요

Cons:

결재를 하고 갔는데, 추가금이 생겨서 카드를 줬는데, 객실 방 요금까지 결재해버려서 취소하고 다시 했어요. 환불 스트레스

2026-01-19 • via Nuitee