Sapporo Tokyu REI Hotel

Hotels
7.9 (2084 reviews)
Chuo-ku Minami 4-jo Nishi 5-1 , Sapporo , jp

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Children allowed

Facilities

Free beach shuttle
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Ironing service
See all facilities

Review Highlights

Pros:
Great location
Friendly and helpful staff
Good breakfast options
Cons:
Cleanliness issues
Some unhelpful staff
High pricing for what is provided

Categories

Cleanliness
7.23
Some reviews mention issues with cleanliness, particularly the blackening of the toilet floor.
Service
8.2
Mixed sentiments; some staff were praised while others were noted as unfriendly.
Location
8.74
Overall positive feedback for the convenient location near restaurants and transport.
Room Quality
7.69
Some reviews indicated the rooms were generally clean but mentioned some concerns about the decor getting old.
Amenities
7.72
Amenities were satisfactory, though some guests mentioned specific improvements needed.
Value for Money
7.68
Fair value reported, although some considered the prices high compared to the service level.
Food and Beverage
8.23
Breakfast quality praised, especially local options.
Overall Experience
7.7
Mixed overall experiences were noted, balancing positive feedback with areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 01:37

Property Description

Modern Accommodation with Massage Services
Sapporo Tokyu REI Hotel offers contemporary guestrooms equipped with convenient amenities like a fridge, tea/coffee facilities, and free WiFi. Guests can unwind with soothing massage services after a day of exploring the city.

Convenient Location and Easy Access
Located just a minute away from Susukino Station, our hotel provides easy access to popular attractions like Odori Park. For travelers' convenience, the airport limousine bus stop is a mere 3-minute walk away, ensuring a hassle-free journey.

Dining Options and Relaxation
Indulge in a delightful culinary experience at the Southwest Wine and Dine Restaurant, offering a variety of Japanese and Western buffet dishes for breakfast. After a satisfying meal, guests can relax in the lobby's internet corner or opt for laundry and dry cleaning services.

Experience comfort and convenience at Sapporo Tokyu REI Hotel - book your stay now!

Important information:

Please note that we will start large-scale renovation work on the outer wall on the following dates/times.
■ Work date: March 1, 2023 (Wednesday) to November 15, 2023 (Wednesday) *The construction period may be delayed due to weather.
*Completion of construction: Scheduled for Thursday, November 30, 2023
■Working hours: 8:00-18:00 (construction noise: 10:00-16:00)
■ Work content: Exterior wall painting work, guest room window sash replacement work
* Scaffolding will be installed on the entire outer wall of the building and the entire building will be cured.
*Construction noise may be generated when scaffolding is being assembled or dismantled, guest room sashes are being replaced, or foundations are being repaired. (Temporary construction work, foundation repair work, window sash replacement work, sealing work, painting work, etc.)
【Notes】
*During the construction period, workers may move the scaffolding, so there will be a period when the sashes in the guest rooms will be covered with smoke film and the scenery will be spoiled.
*We will do our best to reduce noise and vibration as much as possible, but noise and vibration may occur during the day.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CTS

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    Wired internet is available in the hotel rooms and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    No special conditions apply for groups.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs JPY 1500 per day.

Location

Guest Reviews

7.9
Based on 2084 reviews
Cleanliness: 7.23
Service: 8.2
Location: 8.74
Room Quality: 7.69
Amenities: 7.72
Value for Money: 7.68
Food and Beverage: 8.23
Overall Experience: 7.7
E
Ekaterine • solo_traveller • ge
10
2026-04-09 • via Nuitee
V
Vazha • couple • ge
10
2026-04-08 • via Nuitee
K
keiichi • solo_traveller • jp
7
2026-04-08 • via Nuitee
მინდიაშვილი • family_with_children • ge
9
2026-04-08 • via Nuitee
S
SSU-YU • family_with_children • tw
10
2026-04-08 • via Nuitee
I
itou • solo_traveller • jp
10
2026-04-07 • via Nuitee
A
atsushi • solo_traveller • jp
9
Pros:

朝食が美味しかった
種類もあり満足でした

Cons:

外国の方が多かったので勘違いされたのかもしれないですが、朝食会場にて、荷物おきのカゴをゴミ箱と勘違いして入れていた方がいたので、分かりやすく張り紙した方がいいかもと思いました。

2026-04-06 • via Nuitee
A
Anita • family_with_children • se
10
2026-04-05 • via Nuitee
D
Dohon • couple • ca
10
Pros:

convenient location

2026-04-04 • via Nuitee
Q
qi • couple • cn
9
2026-04-04 • via Nuitee
A
AKIKO • couple • jp
7
リーズナブルな金額で快適に過ごせました。
Pros:

立地がよく動きやすかった。

Cons:

アメニティがフロント横に置いてあるのに気づかず、コンビニで購入してしまいました。
もう少しわかりやすい所に置くか、チェックイン時説明して頂くと嬉しかったです。

2026-04-02 • via Nuitee
N
Naozumi • couple • jp
10
2026-04-01 • via Nuitee
N
NOMURA • solo_traveller • jp
8
2026-04-01 • via Nuitee
T
Takeshi • solo_traveller • jp
5
2026-03-31 • via Nuitee
L
Lookkae • family_with_children • th
8
Pros:

ทำเลดีมากๆ จากสนามบินมีบัสมาจอดใกล้ รร.เดินเพียงแค่ 5 นาที แถมอยู่ติด subway susukino มีห้างและร้านสะดวกซื้ออยู่ข้างๆ และร้านอาหารและขนมอร่อยหลากหลายให้เลือกค่ะ

2026-03-31 • via Nuitee
M
MASAHIRO • solo_traveller • jp
10
2026-03-29 • via Nuitee
M
MAYUMI • couple • jp
10
食事をするにも困らない
Pros:

すすきのの中で便利が良かった

Cons:

特にない

2026-03-29 • via Nuitee
M
Megumi • couple • jp
7
全体的には満足でした
Pros:

宿泊担当のフロントの方々はみなさん親切でした

Cons:

売店の女性店員の対応が事務的
愛想がない　３月14日午前にいた店員
お土産売り場なのに感じが悪かった

2026-03-27 • via Nuitee
I
IKU • family_with_children • jp
9
Pros:

築年数は古いかもしれないが、毎回快適に宿泊出来ます。立地も良いが、金額以上の満足度が高く、行くときは必ず宿泊しています。

Cons:

特になし

2026-03-25 • via Nuitee
C
Cherry • extended_group • sg
10
Pros:

Location

Cons:

None

2026-03-25 • via Nuitee