Heartland Ambassador Hotel Hamilton

Hotels
Scenic Hotel Group - Heartland Hotels
8.2 (140 reviews)
86 Ulster Street, Whitiora, Hamilton, Waikato, 3200 , Hamilton , NZ

Facilities

Meeting rooms
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Wheelchair accessible
Outdoor furniture
Picnic area
Breakfast available (surcharge)
See all facilities

Review Highlights

Pros:
Friendly Staff
Great location
Super clean and comfortable
Cons:
Property appears tired
Old small televisions

Categories

Cleanliness
7.94
Rooms were clean and tidy, although mentioned that the property is tired.
Service
8.41
Staff were friendly and helpful throughout the stay.
Location
8.45
Great location handy to the city and various amenities.
Room Quality
7.9
Rooms were described as spacious and comfortable during the stay.
Amenities
8.43
Nice pool, jacuzzi, and ample food options within walking distance.
Value for Money
8.09
Great value for the price considering the facilities offered.
Food and Beverage
7.94
Loved the buffet breakfast and food options nearby.
Overall Experience
8.41
Overall a great stay with only minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 12:54

Property Description

Discover the perfect getaway at Heartland Ambassador Hotel Hamilton, where comfort meets convenience in the heart of Hamilton.

Unwind and Relax
Take a dip in our outdoor pool or soak in the hot tub after a day of exploring. With a spacious picnic area, enjoy the outdoors with family and friends while making unforgettable memories.

Convenient Amenities
Stay connected with complimentary wireless internet access throughout the hotel, and take advantage of our room service for a cozy dining experience. Our friendly 24-hour front desk is always ready to assist with any needs.

Comfortable Accommodations
Choose from 51 air-conditioned rooms, complete with refrigerators and LCD televisions. Enjoy private bathrooms stocked with complimentary toiletries and hair dryers, ensuring you'll feel pampered during your stay.

Don’t miss out on this exceptional experience – book your stay at Heartland Ambassador Hotel Hamilton today!

Important information:

  • Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • Alcohol is not served at this property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: HLZ

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Noise policy

    Noise-free rooms not guaranteed

  • Food & Beverage

    No alcohol served onsite

See all policies

Location

Guest Reviews

8.2
Based on 140 reviews
Cleanliness: 7.94
Service: 8.41
Location: 8.45
Room Quality: 7.9
Amenities: 8.43
Value for Money: 8.09
Food and Beverage: 7.94
Overall Experience: 8.41
A
Arnaud
8
Pros:

No comment

2025-10-12 via Nuitee
C
Chris
10
Pros:

A great location handy to the city in other amenities

2025-10-11 via Nuitee
D
David
10
Pros:

Super comfy beds and pillows. Bedding and towels luxurious. Very, very clean, friendly and helpful staff, convenient for shops. There was a nice pool and jacuzzi but we didn't use them but good to know.

2025-10-02 via Nuitee
J
Jon
8
Pros:

Probably the only suggestion is upgrade your technology, Old very small televisions with sky sports, Id rather a larger smart tv I can go to my own apps these days.

2025-09-28 via Nuitee
E
Emma
10
Pros:

We only had a short overnight stay, but the rooms were clean, plenty of space and the beds were comfortable.

2025-09-25 via Nuitee
B
Belinda
10
Pros:

Great stay, staff were very friendly and helpful. Room was nice, spacious, and clean - great value for the price. There’s also a supermarket and pub across the road, and a shopping centre about a 15 minute walk away, very convenient.

2025-09-24 via Nuitee
S
Sarah family_with_children
10
Pros:

Great stay!

2025-09-23 via Nuitee
D
Daisy family_with_children
8
Pros:

Friendly Staff

2025-09-14 via Nuitee
T
Trina family
10
Pros:

Great room, easy to access, great parking and convenient for on lots of things/places. Clean, and tidy inside and out.

2025-09-14 via Nuitee
R
Ruth family
10
Pros:

The accommodation was large and well appointed. Ideal for a large family. Opposite large supermarket and great location in town.

2025-08-25 via Nuitee
K
Kevin family
8
Pros:

The onsite parking was super convenient, and we were able to walk to a variety of restaurants, shops, the Waikato Museum, and the Waikato riverwalk directly from the hotel. The staff were all helpful and kind. We didn't use the pool because we visited during the winter, but it looked like a great spot for warmer weather. The only downside for us was the volume of traffic into the night, as our room faced the Victoria Street intersection.

2025-08-25 via Nuitee
C
Carolene family_with_children
10
Pros:

Heartland was central to everything we needed and wanted.
Rooms are clean and comfortable.
Great customer service.
Loved the buffet breakfast. Kids enjoyed the pool and spa.
Can not fault anything.

2025-08-24 via Nuitee
N
Natalie family_with_children
10
Pros:

Loved our stay there with myself hubby and 2 kids (7/9yr). Close to sadium is what we needed. So that was walking distance. Super clean and tidy with everything stocked up well. Would definitely stay there again! 😊

2025-08-17 via Nuitee
R
Raynor friends
10
Pros:

.

2025-08-08 via Nuitee
A
Andrew partner
6
Pros:

The property is tired and would benefit from being updated.

2025-08-07 via Nuitee
R
Rachna
8
Pros:

The hotel has lots of food options within walking distance. There was lots of beds and the rooms are spacious.

2025-08-05 via Nuitee
R
Riley partner
10
Pros:

.

2025-08-04 via Nuitee
E
Evelyn family_with_children
10
Pros:

The staff were really friendly and the beds were so comfy.

2025-07-27 via Nuitee
M
Mel
10
Pros:

Great location. Heat pumps were amazing and kept the unit cosy. Appreciated having SKY tv and also loved the big thick white towels.
Would definitely return

2025-07-27 via Nuitee
J
John partner
10
Pros:


air con was a little nosey

2025-07-25 via Nuitee