Quality Inn Napier

Hotels
Quality Inn
7.9 (2984 reviews)
311 Marine Parade , Napier , nz

Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Luggage storage
Safety deposit box
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Clean rooms
Cons:
Inconsistent amenities
Parking issues
Old facilities

Categories

Cleanliness
7.61
Mixed reviews about cleanliness; room was clean but some maintenance issues noted.
Service
8.58
Friendly staff and responsive service to requests.
Location
8.62
Excellent location near town and beach.
Room Quality
7.57
Rooms acceptable for price, but issues like aircon need addressing.
Amenities
7.1
Pool access issues and other amenities noted as lacking.
Value for Money
8.06
Good value for the price, though some felt it could improve.
Food and Beverage
7.61
Breakfast was not included; mixed reviews on dining options.
Overall Experience
8.08
Overall satisfactory experience but with room for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 11:02

Property Description

Luxurious Accommodation with Stunning Ocean Views
Quality Inn Napier provides a perfect blend of comfort and convenience. Situated just a stone's throw away from the Pacific Ocean, our hotel offers modern studios and apartments equipped with all the amenities you need for a relaxing stay. Enjoy the breathtaking ocean views right from your room.

Convenient Onsite Facilities
Indulge in delicious meals at our onsite restaurant, unwind with a drink at the bar, or take a refreshing dip in the pool. With room service available and a guest laundry for your convenience, we ensure a hassle-free and enjoyable experience for all our guests.

Ideal Location for Exploring Napier
Located a short walk from Napier city centre, and a quick drive from Hawke's Bay Airport, Quality Inn Napier is the perfect base for your adventures. Whether you're here for business or leisure, our hotel offers the perfect combination of comfort, style, and convenience.
Book now and experience the best of Napier at Quality Inn Napier!

Important information:

Please note that there is a 5% surcharge when you pay with an American Express credit card.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: NPE

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 16 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.9
Based on 2984 reviews
Cleanliness: 7.61
Service: 8.58
Location: 8.62
Room Quality: 7.57
Amenities: 7.1
Value for Money: 8.06
Food and Beverage: 7.61
Overall Experience: 8.08
R
Robert solo_traveller nz
10
Pros:

Great location, Great staff

Cons:

Spa bath not working

2026-05-30 via Nuitee
L
Lynette family_with_children au
6
Pros:

There was a view from the room.

Cons:

The pool wasn’t warm enough.

2026-05-30 via Nuitee
A
Andrew couple au
6
2026-05-28 via Nuitee
N
Nita solo_traveller nz
8
2026-05-28 via Nuitee
S
Suzanne solo_traveller nz
10
Great for families
Pros:

Great for families

2026-05-27 via Nuitee
S
Suzanne solo_traveller nz
10
Great location
Pros:

Lovely place to stay for families

Cons:

Everything was great

2026-05-27 via Nuitee
F
Fenn solo_traveller nz
3
Very substandard accommodation
Pros:

The proximity to the city centre with small children.

Cons:

There were black hairs in the bed. The shower was difficult to get going. Caps missing off the bath domes, showing rusty fixings. Lack of room to move around in the unit with two beds, very cramped. Chipped cups. Disappointed with the front of house reception staff, dress code and communication were very substandard. Overall, although inexpensive accommodation, we felt we got less than what we paid for. We will not stay here again.

2026-05-26 via Nuitee
P
Pauline family_with_children nz
10
Would do it again
Pros:

STAFF WAS friendly helpful good food for the price could see the Sea enjoyed the Swim close to town would go back

Cons:

Food Despenser for knacks Different types of Drinks

2026-05-26 via Nuitee
E
Eugene couple nz
6
2026-05-22 via Nuitee
R
Roger couple nz
9
2026-05-18 via Nuitee
S
Shirley solo_traveller nz
9
2026-05-18 via Nuitee
S
Sharma solo_traveller nz
10
2026-05-18 via Nuitee
A
Anna solo_traveller au
9
2026-05-18 via Nuitee
A
Alexia couple nz
10
2026-05-18 via Nuitee
M
Marieka solo_traveller nz
5
Cons:

The fact that the room was not clean to standard, there was random hair in on and around the beds, there was a stain on my son's blanket, so he used the mink that was in the cupboard. The spa pieces in the bath were missing. The bed was uncomfortable. Not worth a $200 dollar bond but all in all somewhere to lay our heads.

2026-05-17 via Nuitee
K
Kevin couple nz
4
Frustrating won’t stay here again
Pros:

Location

Cons:

A few frustrating issues during our stay. The parking is very tight, so be prepared for that. The WiFi dropped repeatedly every 8–10 minutes, making streaming impossible — I ended up switching to the Napier Council’s free public WiFi just to watch Netflix. Towels are limited to one person, though reception will provide extras on request.

After a morning out, I returned around lunchtime to find there was no hot water, not ideal when you’re looking forward to a shower. The biggest surprise came at checkout: I’d paid by Amex and was never informed of a credit card surcharge at the time of payment, only to be hit with an unexpected $20 fee on the way out. A heads-up at check-in would have been appreciated.

2026-05-17 via Nuitee
S
Suzanne solo_traveller nz
10
Relaxing stay at a great location
Pros:

Great location.
Lovely friendly staff at reception and housekeeping
Have stayed before and absolutely love staying here.
The pool is cold but didn't stop our autistic son going in. Nicer in summer. Love this place.

Cons:

Nothing

2026-05-13 via Nuitee
H
Helen and Floyd family_with_children nz
8
2026-05-05 via Nuitee
C
Colleen family_with_children au
8
2026-05-04 via Nuitee
M
Mony couple nz
8
Pros:

Room was a good size and room was comfortable

Cons:

Went for breakfast and waited to get served, waited then gave up.

2026-05-04 via Nuitee