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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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Air conditioning
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Swimming pool
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Restaurant
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Room service
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Heating
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Luggage storage
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Safety deposit box
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Bar
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Meeting/banquet facilities
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Non-smoking throughout
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Private parking
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Daily housekeeping
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Street parking
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Beachfront
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Indoor pool
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Indoor pool - seasonal
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Outdoor furniture
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Beach
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Physical distancing in dining areas
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Key access
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Food delivered to guest room
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CCTV outside property
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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Delivered food - securely covered
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Breakfast takeaway containers
Review Highlights
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Property Description
Luxurious Accommodation with Stunning Ocean Views
Quality Inn Napier provides a perfect blend of comfort and convenience. Situated just a stone's throw away from the Pacific Ocean, our hotel offers modern studios and apartments equipped with all the amenities you need for a relaxing stay. Enjoy the breathtaking ocean views right from your room.
Convenient Onsite Facilities
Indulge in delicious meals at our onsite restaurant, unwind with a drink at the bar, or take a refreshing dip in the pool. With room service available and a guest laundry for your convenience, we ensure a hassle-free and enjoyable experience for all our guests.
Ideal Location for Exploring Napier
Located a short walk from Napier city centre, and a quick drive from Hawke's Bay Airport, Quality Inn Napier is the perfect base for your adventures. Whether you're here for business or leisure, our hotel offers the perfect combination of comfort, style, and convenience.
Book now and experience the best of Napier at Quality Inn Napier!
Please note that there is a 5% surcharge when you pay with an American Express credit card.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Location
Guest Reviews
Great location. Room was clean and tidy. Parking was easy.
Food in the restaurant was good, as was the restaurant service.
Paint was peeling above the shower (needs tidying up).
When I went to reception to check out, I was told that the eftpos machine had not been recharged overnight so I couldn't pay for the dinner and breakfast I had eaten overnight. I was asked if I could go to a money machine to get cash (there was no back-up machine or way of paying). Since I was about to go to a meeting and didn't have the time to go to a money machine and return, I agreed to come back later in the day to clear my remaining bill (which I did). Although the service was very good (the morning receptionist was very apologetic and the afternoon receptionist got things sorted quickly), it was disappointing that someone failing to re-charge the eftpos machine overnight made paying my bill my problem to solve (having to go and get some cash and come back, or come back later in the day to pay it). Suggested improvements are: having a permanently wired eftpos machine (great unless there is a power cut), have an alternative eptpos machine that can be used eg in the restaurant (which is also great unless there is a powercut) and/or having manual credit card slips (which were used before eftpos was developed) to be able to capture a guest's card details and signature if there is no power.
Location ok
Heating in room was really poor
Overall the facilities were more than what we expected,big rooms with comfy beds,location was good as it was close to the beach and staff were proffesional in delivering a good service.
nothing
Clean and great location, staff friendly enough and rooms very spacious and nice. Great TV choices and overall a really good space
Shame the pool was closed, we had booked it becaus eof the pool. Maybe a discount on the hot pools down the road recommended to us by the hotel as the pool was closed but not a major inconvenience based on how cheap the hotel.
It was in a great location
Nothing
Location
Good value for money
Single ply toilet paper. Small ants in kitchen area. Rotten corner bathroom door with rusted hinges.
Nothing
Staff attitude. Unkept promise about pool. No communication about pool. Lied about each room having a bond. Only one. Restaurant was never open. Went for breakfast Friday morning. No one in reception. No one in Restaurant. Then found out only open on weekends. Never told that.
Would never stay there again.
Parking was a issue. I drive a suv and you could not park under the hotel. Was way too small for bigger cars.
Location, shower water pressure.
Room smelt like bleach, even after airing it out couldn't get rid of the smell. The beds were very hard and uncomfortable.
Accueil désagréable, dans la chambre avec spa, le spa ne marchait pas, ils ont t rien fait pour réparer, plaques de cuisson pareille, ne marchait pas
Aucune solution pour rendre le confort
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