Quality Inn Napier

Hotels
•
Quality Inn
7.9 (3069 reviews)
311 Marine Parade , Napier , NZ

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Clean rooms
Cons:
Inconsistent amenities
Parking issues
Old facilities

Categories

Cleanliness
7.61
Mixed reviews about cleanliness; room was clean but some maintenance issues noted.
Service
8.58
Friendly staff and responsive service to requests.
Location
8.62
Excellent location near town and beach.
Room Quality
7.57
Rooms acceptable for price, but issues like aircon need addressing.
Amenities
7.1
Pool access issues and other amenities noted as lacking.
Value for Money
8.06
Good value for the price, though some felt it could improve.
Food and Beverage
7.61
Breakfast was not included; mixed reviews on dining options.
Overall Experience
8.08
Overall satisfactory experience but with room for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 11:02

Property Description

Luxurious Accommodation with Stunning Ocean Views
Quality Inn Napier provides a perfect blend of comfort and convenience. Situated just a stone's throw away from the Pacific Ocean, our hotel offers modern studios and apartments equipped with all the amenities you need for a relaxing stay. Enjoy the breathtaking ocean views right from your room.

Convenient Onsite Facilities
Indulge in delicious meals at our onsite restaurant, unwind with a drink at the bar, or take a refreshing dip in the pool. With room service available and a guest laundry for your convenience, we ensure a hassle-free and enjoyable experience for all our guests.

Ideal Location for Exploring Napier
Located a short walk from Napier city centre, and a quick drive from Hawke's Bay Airport, Quality Inn Napier is the perfect base for your adventures. Whether you're here for business or leisure, our hotel offers the perfect combination of comfort, style, and convenience.
Book now and experience the best of Napier at Quality Inn Napier!

Important information:

Please note that there is a 5% surcharge when you pay with an American Express credit card.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: NPE

Location

Guest Reviews

7.9
Based on 3069 reviews
Cleanliness: 7.61
Service: 8.58
Location: 8.62
Room Quality: 7.57
Amenities: 7.1
Value for Money: 8.06
Food and Beverage: 7.61
Overall Experience: 8.08
T
Te Hina • family_with_children • nz
8
Good.
Pros:

Room was cozy! Reception was good. Slight language barrier but very kind.

Cons:

When we arrived there was NO HOT WATER! My kids had cold bath. When I rung reception they didn’t really have a solution or anything to help make the situation better.

2026-10-22 • via Nuitee
H
Helen • couple • au
10
Great motel. Would recommend.
Pros:

We had an upstairs room with view of beach. Very nice. Room had a spa bath. Very comfortable room. Also used the pool which is undercover and very good. Easy parking on site.

Cons:

Nothing

2026-10-21 • via Nuitee
B
Barry • solo_traveller • nz
6
Pros:

Nice room

Cons:

Cups were dirty

2026-10-19 • via Nuitee
R
Rachel • couple • nz
6
nice place, will be great in the summer
Pros:

good view from our room, as requested, nice carpet and lounge suite, clean and comfortable

Cons:

thin walls, could hear others walking in the hallway, also had no working extractor fan in our bathroom and no windows, informed the receptionist of this

2026-10-19 • via Nuitee
D
Deb • couple • nz
8
2026-10-19 • via Nuitee
T
Tracy • couple • au
10
A lovely welcome at reception and the room was exceptionally clean
Pros:

Easy to find, parking on site. Very clean rooms

2026-10-18 • via Nuitee
B
Belinda • couple • nz
3
I will never be back to stay again
Pros:

the only thing I liked was the balcony from my room overlooking the beach

Cons:

The bed was extremely uncomfortable the main reason I booked was for the pool and it was too cold not heated what a waste of my money staying here

2026-10-18 • via Nuitee
M
Matthew • family_with_children • au
8
2026-10-18 • via Nuitee
S
Shona • solo_traveller • nz
8
2026-10-17 • via Nuitee
M
Maria • solo_traveller • nz
8
Great location, can reach pretty much walk anywhere from here like shops, beach, supermarket.
2026-10-17 • via Nuitee
R
Robyn • couple • gb
6
Overall the stay was good but overpriced a bit.
Pros:

Good location to town with parking facilities. The room is a fair size and cleaned throughout and hoovered which was great. Decent kitchen facilities too which helped. Its got a pool which is why we opted to stay there.

Cons:

There wasn't any breakfast available except on weekends which we hadnt known at the time of booking. Dinner is available but only until 8:30pm so when we arrived we had to get takeaways locally.The bathroom bath/shower needs a deep clean but overall the rest of the room was clean and maintained throughout our stay which was great. We opted for beach balcony view but hadnt realised opposite us was a skate park and they blast music which was annoying.

2026-10-13 • via Nuitee
Y
Yulia • family_with_children • nz
10
Cons:

A damage deposit of NZD 200 is required on arrival.

2026-10-12 • via Nuitee
J
Jessica • family_with_children • nz
6
Fantastic little last minute stay
Pros:

Convenience

Cons:

Little bit outdated

2026-10-12 • via Nuitee
S
Stephen • couple • nz
9
Pros:

location

2026-10-11 • via Nuitee
L
Louise • solo_traveller • nz
8
Pros:

Reception staff friendly,
Appt clean & tidy.
Towels changed daily.

Cons:

Toaster is very old, fir standard of the Quality Inn it's not up to standard.

2026-10-11 • via Nuitee
M
Mark • couple • gb
7
2026-10-10 • via Nuitee
T
Todd • solo_traveller • nz
6
2026-10-10 • via Nuitee
V
Varun • family_with_children • nz
4
Not happy with what we saw online and what we received. Rude receptionist. We did not enjoyed staying in this place.
Pros:

Near Main town

Cons:

We didn’t got the room that was shown online. The receptionist was rude. Some things were missing for example no phone in the room. I was charged same price for 3 adults and we were only 2 and a child which was not fare. Old beds and not attractive at all.

2026-10-10 • via Nuitee
J
Jenny • solo_traveller • nz
9
2026-10-09 • via Nuitee
J
James • family_with_children • nz
8
2026-10-08 • via Nuitee