Fiordland Hotel

Hotels
6.6 (1633 reviews)
1 Burnby Drive , Te Anau , nz

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Restaurant
Terrace
Family rooms
BBQ facilities
Luggage storage
Express check-in/check-out
Tour desk
Table tennis
See all facilities

Review Highlights

Pros:
Good location
Clean rooms
Cons:
Poor cleanliness
Lack of communication and professionalism

Categories

Cleanliness
5.74
Several reviews mentioned cleanliness issues, especially in bathrooms and an overall smell in the place.
Service
7.71
Mixed feedback on service. There were positive notes on staff but significant mention of poor communication and professionalism.
Location
8.75
Positive comments about the location being close to town and food options.
Room Quality
6.2
Rooms were generally described as clean, but concerns were raised about being outdated and needing maintenance.
Amenities
5.73
Amenities were criticized for being limited, with no kitchen facilities and missing entertainment options.
Value for Money
6.19
Value perception is mixed; some feel it's reasonable, while others find it lacking based on conditions.
Food and Beverage
5.24
Concerns were raised about food service, unclear breakfast arrangements, and overall lack of offerings.
Overall Experience
7.21
Overall experience reflects a low to medium satisfaction due to various mentioned issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 01:29

Property Description

Expansive Grounds and Scenic Views
Set amidst expansive grounds in Te Anau, Fiordland Hotel offers breathtaking lake and mountain views from most rooms. Just 500 meters from the lake and a short walk to the town centre, immerse yourself in the beauty of Fiordland right from your doorstep.

Comfortable Accommodation and Leisure Facilities
Choose from a variety of non-smoking hotel rooms, each featuring an en suite bathroom and tea/coffee making facilities. For ultimate relaxation, select rooms even offer a soothing bath. Enjoy entertainment at the TV lounge or have a blast at the games room with billiards, darts, and table tennis.

Convenient Amenities and Local Experiences
Explore walking paths around the hotel or let us assist you in booking an adventure to Doubtful Sound or Milford Sound. With a perfect blend of comfort and convenience, Fiordland Hotel is your gateway to unforgettable experiences in Te Anau.

Important information:

Guests are requested to contact the property for more information using the contact details on the booking confirmation.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: TEU

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    Children from 13 years old to 17 years old stay for NZD 20 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

6.6
Based on 1633 reviews
Cleanliness: 5.74
Service: 7.71
Location: 8.75
Room Quality: 6.2
Amenities: 5.73
Value for Money: 6.19
Food and Beverage: 5.24
Overall Experience: 7.21
J
Johan • couple • se
5
2026-02-14 • via Nuitee
P
Peter • couple • au
7
Easy
Pros:

Perfect location in a cute town to visit Milford sound. Staff were friendly .

Cons:

Probably needs a little makeover to modernise it.

2026-02-14 • via Nuitee
R
Rachel • couple • nz
7
Pros:

Flexible check in times

Cons:

Not very sound proof. Can hear everything down to sliding doors, running water of other rooms etc

2026-02-13 • via Nuitee
C
Coralee • family_with_children • au
8
Pros:

Comfortable bedding, good location, clean. Perfect for what we needed: somewhere to sleep between travels. Interesting wall art.

Cons:

We did not stay long, but from what I briefly noticed there are limited facilities within this hotel.

2026-02-13 • via Nuitee
A
Aimee • family_with_children • au
2
Disappointing
Pros:

Location

Cons:

The photos were nothing like the rooms, the staff had an automatic toilet spray going in the hallways which were so strong I had to take them away. The TV did not connect to anything, even WiFi, they didn't say they had stopped the dinner service and breakfast was dependent on how many people were at the hotel.
Theyr removed a bunch of items with white that should had been available as they were on the booking. Whe you show up then you find out the things that the booking showed, are not available.

2026-02-13 • via Nuitee
A
Amanda • family_with_children • au
8
Pros:

Location

Cons:

No where to sit

2026-02-13 • via Nuitee
M
Mary Jane • family_with_children • us
8
Pros:

Good location.

Cons:

Exterior of building need paint fresh up. Interior of room was very hot until it cooled down at nite.

2026-02-13 • via Nuitee
H
Hans • extended_group • au
4
2026-02-12 • via Nuitee
F
Frank • solo_traveller • de
8
2026-02-11 • via Nuitee
S
Susan • extended_group • gb
9
2026-02-11 • via Nuitee
G
Glenn • couple • au
6
Very old and dated. Don’t think I would stay there again
Pros:

The bed was comfortable and the shower was hot

Cons:

None of the power points worked

2026-02-11 • via Nuitee
S
Stephen • couple • gg
4
Disappointing and over-priced.
Pros:

Clean room, comfortable bed.

Cons:

Very basic, cramped room, one light didn’t work, limited power points ….. expected better for the price paid.

2026-02-11 • via Nuitee
A
Annette • couple • au
5
A sad place to stay at.
Pros:

The place was old and in need of repairs and updating,

Cons:

most of it.

2026-02-11 • via Nuitee
C
Chu Fu • extended_group • tw
8
2026-02-10 • via Nuitee
S
Sylvia • family_with_children • au
9
Pros:

Met all my expectations for a comfortable stay

2026-02-09 • via Nuitee
R
Richard • extended_group • lu
7
2026-02-09 • via Nuitee
D
Dominik • couple • pl
7
Dość wygodny motel (bardziej niż hotel). Pokoje naprawdę spore i dobrze wyposażone
Pros:

Spory motel, trochę oddalony od miasteczka. Pokoje nieźle wyposażone, ale bez luksusu. Atut to wielkość pokoi, wyposażenie ok.

Cons:

Nasz pokój na piętrze plus do przejścia cały korytarz. Pod budynkiem parking, ale mało miejsc, jak na taką ilość pokoi (pierwszego dnia musieliśmy postawić auto wzdłuż ulicy)

2026-02-08 • via Nuitee
M
Matthew • solo_traveller • nz
8
Pros:

New bathroom, nice staff

Cons:

A bit noisy with big groups around the facilities

2026-02-08 • via Nuitee
I
Ian • solo_traveller • au
7
2026-02-08 • via Nuitee
G
Geoffrey • family_with_children • nz
8
2026-02-08 • via Nuitee