Fiordland Hotel

Hotels
6.6 (1836 reviews)
1 Burnby Drive , Te Anau , nz

listing image 1
Show all photos
Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Restaurant
Terrace
Family rooms
BBQ facilities
Luggage storage
Express check-in/check-out
Tour desk
See all facilities

Review Highlights

Pros:
Good location
Clean rooms
Cons:
Poor cleanliness
Lack of communication and professionalism

Categories

Cleanliness
5.74
Several reviews mentioned cleanliness issues, especially in bathrooms and an overall smell in the place.
Service
7.71
Mixed feedback on service. There were positive notes on staff but significant mention of poor communication and professionalism.
Location
8.75
Positive comments about the location being close to town and food options.
Room Quality
6.2
Rooms were generally described as clean, but concerns were raised about being outdated and needing maintenance.
Amenities
5.73
Amenities were criticized for being limited, with no kitchen facilities and missing entertainment options.
Value for Money
6.19
Value perception is mixed; some feel it's reasonable, while others find it lacking based on conditions.
Food and Beverage
5.24
Concerns were raised about food service, unclear breakfast arrangements, and overall lack of offerings.
Overall Experience
7.21
Overall experience reflects a low to medium satisfaction due to various mentioned issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 01:29

Property Description

Expansive Grounds and Scenic Views
Set amidst expansive grounds in Te Anau, Fiordland Hotel offers breathtaking lake and mountain views from most rooms. Just 500 meters from the lake and a short walk to the town centre, immerse yourself in the beauty of Fiordland right from your doorstep.

Comfortable Accommodation and Leisure Facilities
Choose from a variety of non-smoking hotel rooms, each featuring an en suite bathroom and tea/coffee making facilities. For ultimate relaxation, select rooms even offer a soothing bath. Enjoy entertainment at the TV lounge or have a blast at the games room with billiards, darts, and table tennis.

Convenient Amenities and Local Experiences
Explore walking paths around the hotel or let us assist you in booking an adventure to Doubtful Sound or Milford Sound. With a perfect blend of comfort and convenience, Fiordland Hotel is your gateway to unforgettable experiences in Te Anau.

Important information:

Guests are requested to contact the property for more information using the contact details on the booking confirmation.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: TEU

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    Children from 13 years old to 17 years old stay for NZD 20 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

6.6
Based on 1836 reviews
Cleanliness: 5.74
Service: 7.71
Location: 8.75
Room Quality: 6.2
Amenities: 5.73
Value for Money: 6.19
Food and Beverage: 5.24
Overall Experience: 7.21
A
Arun • couple • nz
10
2026-05-28 • via Nuitee
S
Storm • solo_traveller • nz
5
2026-05-27 • via Nuitee
L
Lawson-Matthew • family_with_children • gb
8
Pros:

Lounge facilities good though didn't use much. Not too far from the lake and town area. Complimentary breakfast offered 1 day as staying 3 nights.

Cons:

Room quite small. Small defects on shower floor - probably something dropped. Strip around bath could do with being replaced in fact whole of bath and shower in need of replacement.

2026-05-26 • via Nuitee
F
Faith • couple • gb
5
An okay place to stay the night.
Pros:

Spacious room and bathroom. The front desk staff is very helpful.

Cons:

The room's heating was replaced by a portable one but unfortunately seemed not enough to keep the room warm. Could use with a bit of aesthetic update.

2026-05-25 • via Nuitee
L
Lee • solo_traveller • au
10
Perfect place to stay 👌 ✨️
Pros:

Such a great place to stay, excellent staff and so friendly super close to everything 😊

Cons:

Nothing at all it was great staying there, loved it ❤️

2026-05-22 • via Nuitee
J
junyi • family_with_children • au
10
2026-05-18 • via Nuitee
L
Louise • couple • nz
9
2026-05-17 • via Nuitee
S
Saskia • family_with_children • nz
7
2026-05-14 • via Nuitee
A
Allison • solo_traveller • nz
8
Good enuf for a night , and cheap but nice enuf
Pros:

Easy parking , good value for $

Cons:

When I arrived there was a swarm of flies in my room 😬 , not as close to the township as I would’ve preferred

2026-05-07 • via Nuitee
V
Varun • family_with_children • au
1
Pros:

Worst

Cons:

Worst place

2026-05-05 • via Nuitee
M
michelle • family_with_children • nz
10
2026-05-05 • via Nuitee
M
Marco • couple • nz
3
Misleading "Deluxe"
Pros:

Staff are good people and they help you in everything you need.
Easy parking spots.
Well located

Cons:

Advertised as “Deluxe” misleads customers to rent an overpriced ($160/night) standard old suite. There is nothing "deluxe" about it. I am posting photos with details they don’t advertise.
- Shower with no door: The toilet gets wet
- The toilet door does not seal property, so smell might get into the bedroom.
- No heat pump that you can control when you want. There is a wall heater they turn on in a fixed scheduled time which might not fit the guest's routine.
- The small fridge stays right beside the bed, making noises that wakes us up over the night.
The place I live, an old 1965 house in Auckland does not have any of those issues, and it is just a simple standard house. This rooms should never be called "Deluxe".

2026-05-04 • via Nuitee
S
Sarah • couple • au
8
2026-05-03 • via Nuitee
K
Kim • solo_traveller • au
8
2026-05-03 • via Nuitee
S
Sue • couple • nz
8
Pros:

Availability and ease of booking on the day.
The bath was a bonus as we had just walked the Hollyford track!

2026-05-01 • via Nuitee
L
Lorelyn • solo_traveller • nz
8
2026-04-30 • via Nuitee
U
Ugo Lasciarrea • family_with_children • it
1
Pros:

Nothing

Cons:

Everything

2026-04-30 • via Nuitee
C
Craig • solo_traveller • nz
8
2026-04-30 • via Nuitee
P
Picher • couple • ca
8
Pros:

L'extérieur de l'hôtel aurait besoin d'un bon coup de peinture mais la chambre était correcte, Très propre, très petite salle de bain. Nous avions ce que nous voulions.

Cons:

Murs mal insonorisés.

2026-04-30 • via Nuitee
J
Jon • couple • nz
1
Smelly, cramped and no facilities.
Pros:

The lady at reception kindly microwaved some food for me.

Cons:

Smells damp and mouldy, not a hotel if there’s no restaurant! And no cutlery etc. in the room. Also no step in shower.

2026-04-30 • via Nuitee