Fiordland Hotel

Hotels
6.6 (1829 reviews)
1 Burnby Drive , Te Anau , nz

Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Restaurant
Terrace
Family rooms
BBQ facilities
Luggage storage
Express check-in/check-out
Tour desk
See all facilities

Review Highlights

Pros:
Good location
Clean rooms
Cons:
Poor cleanliness
Lack of communication and professionalism

Categories

Cleanliness
5.74
Several reviews mentioned cleanliness issues, especially in bathrooms and an overall smell in the place.
Service
7.71
Mixed feedback on service. There were positive notes on staff but significant mention of poor communication and professionalism.
Location
8.75
Positive comments about the location being close to town and food options.
Room Quality
6.2
Rooms were generally described as clean, but concerns were raised about being outdated and needing maintenance.
Amenities
5.73
Amenities were criticized for being limited, with no kitchen facilities and missing entertainment options.
Value for Money
6.19
Value perception is mixed; some feel it's reasonable, while others find it lacking based on conditions.
Food and Beverage
5.24
Concerns were raised about food service, unclear breakfast arrangements, and overall lack of offerings.
Overall Experience
7.21
Overall experience reflects a low to medium satisfaction due to various mentioned issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 01:29

Property Description

Expansive Grounds and Scenic Views
Set amidst expansive grounds in Te Anau, Fiordland Hotel offers breathtaking lake and mountain views from most rooms. Just 500 meters from the lake and a short walk to the town centre, immerse yourself in the beauty of Fiordland right from your doorstep.

Comfortable Accommodation and Leisure Facilities
Choose from a variety of non-smoking hotel rooms, each featuring an en suite bathroom and tea/coffee making facilities. For ultimate relaxation, select rooms even offer a soothing bath. Enjoy entertainment at the TV lounge or have a blast at the games room with billiards, darts, and table tennis.

Convenient Amenities and Local Experiences
Explore walking paths around the hotel or let us assist you in booking an adventure to Doubtful Sound or Milford Sound. With a perfect blend of comfort and convenience, Fiordland Hotel is your gateway to unforgettable experiences in Te Anau.

Important information:

Guests are requested to contact the property for more information using the contact details on the booking confirmation.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: TEU

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    Children from 13 years old to 17 years old stay for NZD 20 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

6.6
Based on 1829 reviews
Cleanliness: 5.74
Service: 7.71
Location: 8.75
Room Quality: 6.2
Amenities: 5.73
Value for Money: 6.19
Food and Beverage: 5.24
Overall Experience: 7.21
S
Saskia family_with_children nz
7
2026-05-14 via Nuitee
A
Allison solo_traveller nz
8
Good enuf for a night , and cheap but nice enuf
Pros:

Easy parking , good value for $

Cons:

When I arrived there was a swarm of flies in my room 😬 , not as close to the township as I would’ve preferred

2026-05-07 via Nuitee
V
Varun family_with_children au
1
Pros:

Worst

Cons:

Worst place

2026-05-05 via Nuitee
M
michelle family_with_children nz
10
2026-05-05 via Nuitee
M
Marco couple nz
3
Misleading "Deluxe"
Pros:

Staff are good people and they help you in everything you need.
Easy parking spots.
Well located

Cons:

Advertised as “Deluxe” misleads customers to rent an overpriced ($160/night) standard old suite. There is nothing "deluxe" about it. I am posting photos with details they don’t advertise.
- Shower with no door: The toilet gets wet
- The toilet door does not seal property, so smell might get into the bedroom.
- No heat pump that you can control when you want. There is a wall heater they turn on in a fixed scheduled time which might not fit the guest's routine.
- The small fridge stays right beside the bed, making noises that wakes us up over the night.
The place I live, an old 1965 house in Auckland does not have any of those issues, and it is just a simple standard house. This rooms should never be called "Deluxe".

2026-05-04 via Nuitee
K
Kim solo_traveller au
8
2026-05-03 via Nuitee
S
Sarah couple au
8
2026-05-03 via Nuitee
S
Sue couple nz
8
Pros:

Availability and ease of booking on the day.
The bath was a bonus as we had just walked the Hollyford track!

2026-05-01 via Nuitee
L
Lorelyn solo_traveller nz
8
2026-04-30 via Nuitee
U
Ugo Lasciarrea family_with_children it
1
Pros:

Nothing

Cons:

Everything

2026-04-30 via Nuitee
J
Jon couple nz
1
Smelly, cramped and no facilities.
Pros:

The lady at reception kindly microwaved some food for me.

Cons:

Smells damp and mouldy, not a hotel if there’s no restaurant! And no cutlery etc. in the room. Also no step in shower.

2026-04-30 via Nuitee
P
Picher couple ca
8
Pros:

L'extérieur de l'hôtel aurait besoin d'un bon coup de peinture mais la chambre était correcte, Très propre, très petite salle de bain. Nous avions ce que nous voulions.

Cons:

Murs mal insonorisés.

2026-04-30 via Nuitee
C
Craig solo_traveller nz
8
2026-04-30 via Nuitee
S
seasown23 solo_traveller nz
6
Pros:

Handy location, very reasonably priced, great view from the window and lovely and warm.

Cons:

There was no microwave or any plates or cutlery which made self catering a bit of a challenge.

2026-04-30 via Nuitee
C
Claus couple dk
7
2026-04-29 via Nuitee
G
Gwen solo_traveller au
8
Good accommodation for Milford Sound trip
Pros:

It was convenient and quite adequate for our 2 night stay either side of our day trip to Milford Sound. The walk-in shower was much appreciated given my mobility challenges.

Cons:

It was small with little space to put an open suitcase, and there was no wardrobe to hang clothes. We were unable to get the television to work ... instructions in the room for doing that would have been helpful.

2026-04-28 via Nuitee
M
Marcia solo_traveller au
6
Pros:

Convenience

Cons:

Lack of heating and fridge froze everything

2026-04-28 via Nuitee
G
Glenn couple nz
6
Great value for money but dated
Pros:

Room was spacious, clean & cheap

Cons:

Was dated & shower pressure was low

2026-04-27 via Nuitee
A
Anna_ couple au
4
If you’re looking for a spot to break up the journey to/from Milford Sound this is an option
Pros:

Budget friendly. Rooms were surprisingly cleaner than the rest of the place. A decent way to break up the Queenstown to Milford sound journey.
No bed bugs though so that’s a win.

Cons:

Very run down, beds aren’t great, sheer curtains dirty, strong musty odour in all Common areas. Can hear other guests moving thoughout the property. All in all not a great hotel.

2026-04-27 via Nuitee
M
Marianne solo_traveller za
8
Fiordland Hotel: value for money.
Pros:

Room 122 was very neat and clean. White linen and towels with toiletries provided.
Heater and electric blankets was already on to welcome us to a warm and cosy room.
Tea and coffee station with a small fridge and a socket near the one side of the bed. Reading lights each side of the bed.
Bathroom with a big shower with a glass parition that ensures noleaks while showering.
Staff was very friendly, kind and helpful. They could not provide dinner which I requested as it was my husband's birthday, but they did surprise us with a lovely complimentary breakfast buffet the next morning.
Safe parking near our room was available.
Thank you so much Fiordland Hotel team for a lovely, affordable stay.

Cons:

Suggestion: a bedside shelf and a socket on the right side of the bed would be great.

2026-04-25 via Nuitee