SpringHill Suites by Marriott New York Midtown Manhattan/Park Ave

Hotels
•
SpringHill Suites
8.1 (466 reviews)
111 East 24th Street , New York , us

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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Facilities for disabled guests
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Quiet
Good location
Good value for money
Cons:
Thin walls
Small rooms
Breakfast issues

Categories

Cleanliness
7.56
Cleanliness had mixed reviews; some noted specific issues with water spots and wear in rooms.
Service
8.53
General sentiment about service was satisfactory, though some staff responsiveness issues noted.
Location
9.07
Multiple reviews highlighted the excellent location, particularly for visiting Manhattan.
Room Quality
7.52
Rooms described as small, with noise complaints from thin walls and elevators impacting comfort.
Amenities
8.05
Amenities such as coffee and breakfast were appreciated, though some aspects were lacking.
Value for Money
8.01
Mixed feelings based on overall experience; some felt the price did not align with the quality.
Food and Beverage
7.56
Breakfast received criticism for being undercooked and a limited selection.
Overall Experience
8.53
Overall experiences were varied; positives in location and hospitality, negatives in noise and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 10:47

Property Description

Central Location in New York City

Located in the heart of New York City, SpringHill Suites by Marriott New York Midtown Manhattan/Park Ave offers easy access to iconic landmarks like the Flatiron Building and Empire State Building.

Modern Amenities and Comfort

Experience comfort and convenience in our air-conditioned rooms equipped with free WiFi, flat-screen TVs, and private bathrooms. Unwind in our shared lounge or stay active at the fitness centre during your stay.

Near Major Attractions

Explore the city with ease as Macy's, Grand Central Station, and Madison Square Garden are just a stone's throw away. With LaGuardia Airport nearby, your travel convenience is assured.

Book your stay at SpringHill Suites by Marriott New York Midtown Manhattan/Park Ave for a memorable experience in the Big Apple.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs USD 65 per day.

Location

Guest Reviews

8.1
Based on 466 reviews
Cleanliness: 7.56
Service: 8.53
Location: 9.07
Room Quality: 7.52
Amenities: 8.05
Value for Money: 8.01
Food and Beverage: 7.56
Overall Experience: 8.53
L
Leon • couple • ch
8
2026-02-14 • via Nuitee
V
Vanessa • couple • us
9
2026-02-12 • via Nuitee
T
Tyler • couple • us
8
Pros:

It was in a great area and the complimentary was pretty good.

Cons:

I have no bad things to say about the property.

2026-01-30 • via Nuitee
L
Louise • couple • gb
8
Great value comfy hotel
Pros:

Location was good, near to the subway and felt very safe. Reception lady was lovely, very welcoming and helpful. Breakfast was good with a good choice. The hotel had a gym and laundry and the rooms were very clean.

2026-01-28 • via Nuitee
D
Deadria • solo_traveller • us
8
2026-01-27 • via Nuitee
N
Nadia • family_with_children • us
10
Respectful staff.
Pros:

There was a storm when we have arrived. The staff and manager were very accommodating and helped us stay one more night and late check out due to the circumstances.

Cons:

I wish the room was slightly cleaner.

2026-01-27 • via Nuitee
L
LAIA • solo_traveller • es
6
Caro por lo que es
Pros:

Buena ubicación

Cons:

Hotel muy sencillo pese al precio. Desayuno nefasto, muy básico

2026-01-25 • via Nuitee
E
Ewelina Barbara • couple • pl
7
2026-01-24 • via Nuitee
R
Ruben • couple • us
10
2026-01-22 • via Nuitee
P
Peter • couple • us
6
OK - terrible lighting in room and awful wallpaper for the size of the room.
Pros:

Breakfast was fine - good selection.

Cons:

A bit more fruit

2026-01-19 • via Nuitee
A
Ariel • couple • us
7
Pros:

clean, helpful staff. Was able to store luggage for free after checkout.

Cons:

internet was bad and not easy to access. had to sign up for a marriot program. There are also 8 hotels with this same name. We went to the wrong one, then staff there directed us to another one, which was also not the correct one.

2026-01-19 • via Nuitee
N
Natalia • couple • cl
4
La habitación más pequeña que imaginé y vidrios sucios
Pros:

La zona y los alrededores

Cons:

La habitación no tiene ni placard/closet.
El black out estaba picado
Ingresaba luz por debajo de la puerta de entrada
Las paredes muy delgadas se escuchan van a los vecinos hablar.

2026-01-19 • via Nuitee
N
Nadia • solo_traveller • us
6
Cons:

shampoo and conditioner
soap and bar were not good
cleaning was also basic

2026-01-19 • via Nuitee
M
Mark • solo_traveller • ca
10
Super bon rapport qualité - prix
Pros:

Propreté, confort, quiétude.

Cons:

Certaine lenteur des ascenseurs pour ouvrir les portes une fois arrivé à l’étage sélectionné

2026-01-19 • via Nuitee
T
Tal • family_with_children • il
5
Mediocre
Pros:

The hotel is conveniently located, which was a key factor in our choice.

Cons:

The rooms are relatively small and cramped, something I was aware of in advance, though the photos on the website did not fully reflect how tight the space feels.

Significant Operational Issues-
Unfortunately, the stay was marked by a series of technical problems that affected the overall experience:

Recurring plumbing issues: During the stay I had to call maintenance several times for the same problems - twice because there was no cold water in the sink (only boiling water came out), a leaking sink, and a microwave that turned out to be broken.

Additional problems: At one point the room key stopped working, which caused considerable inconvenience.

Constant noise: The room was adjacent to the elevator, which generated loud and disturbing noises at all hours, significantly disrupting sleep and rest.

Unsatisfactory Customer Service
I requested in advance, on several occasions, along with a couple of friends, to be placed on the same floor. Despite repeated requests from both sides, the request was not fulfilled, and no reasonable explanation was given.

Throughout the stay I approached the reception multiple times regarding the different issues, but only received partial and case-by-case responses, without any comprehensive treatment or acknowledgment of the overall dissatisfaction.

Despite the convenient location, the overall experience was frustrating due to the poor technical maintenance and unprofessional customer service. I hope hotel management will take this feedback into consideration to improve service in the future.

2026-01-19 • via Nuitee
G
Gerard • couple • us
8
2026-01-19 • via Nuitee
B
BRYAN • family_with_children • us
7
2026-01-19 • via Nuitee
M
Mary • solo_traveller • us
10
2026-01-19 • via Nuitee
D
Dmitry • couple • us
10
Pros:

Very professional staff!!! Very clean! Good location

2026-01-19 • via Nuitee
D
Danielle • couple • us
9
2026-01-19 • via Nuitee