Erboy Hotel

I had a fantastic stay at Hotel Erboy and it ended up being the perfect base for exploring Istanbul.

The location couldn’t be better. It’s very close to the Istanbul Tram T1 Line and Eminönü Ferry Terminal, and you can easily walk to some of Istanbul’s most famous sites like the Blue Mosque, Hagia Sophia, Topkapi Palace, Grand Bazaar, Spice Bazaar, and Süleymaniye Mosque.

What really made the stay special was the staff. Everyone—from the front desk to housekeeping, the restaurant team, and the shuttle drivers—was warm, welcoming, and helpful.

My room was cleaned every day and always felt fresh and tidy when I came back after long days exploring the city. During my first couple of days, I was struggling with jet lag, so the hotel’s room service and restaurant were a lifesaver. The food was very good and breakfast had a great variety.

The airport transfers arranged by the hotel were also perfectly on time and very comfortable both ways.

Overall, the value is excellent considering the location, service, and quality. I would absolutely stay here again.

I originally intended to leave this feedback only on Google Reviews, but after receiving a shamelessly irresponsible response from the hotel, I decided to post it here as well. I do not want to tarnish the beautiful and friendly image of Turkey, but I believe guests staying at Erboy Hotel must be warned so they never have to experience this again.

While the hotel facilities are decent, I must warn all travelers about the predatory transportation service arranged by the reception. We requested a van to Taksim Square (5km away). The reception arranged a vehicle without clearly disclosing that the fare would be 2,000 Lira—roughly 5-6 times the standard market rate. We only discovered this exorbitant price when it was too late to choose an alternative. They also demanded cash only.

As a family traveling with a wheelchair user, we relied on the hotel's integrity, but they led us into a trap. In their response, the management claimed it was the "guest's decision to accept the fare." This is a blatant lie. We were never given a fair choice or clear prior notice; we were simply exploited because we didn't know the local rates and had limited mobility.

Never trust the reception for transportation here. Use Uber or Bitaksi to avoid being scammed.
Pros: Room quality and location.
Cons: Lack of transparency and unethical "third-party" service recommendations.

I marked this down.5 star due to the tiny bathroom with a raised edge on the shower that i stubbed my toe on daily & the full length mirror facing the toilet (no one needs to see that!!!)
the staff are fabulous, happy to help friendly and approachable.
the rooms were compact but came with a fridge, kettle with tea and coffee supplies. All rooms have individual air con so you can tailor it to your preference (loved this as i like an icy cold room) beds extremely comfortable. although the bathroom is small the water pressure in the shower is excellent.
Daily breakfast is geared more towards the Turkish - very carb heavy and potato/cheese dominant. but those spinach pastry things are to die for and my kryptonite!!!
what's really fabulous about this hotel is its location - 1min walk to a tram stop, approx 1km either direction to the spice bazaar or blue mosque, hagia sophia - everything is walkable!!!
multiple shops and restaurants are just a step away!!
highly recommended place to stay and if i'm ever back here again (never say never) i'd definitely choose this hotel!!

Great hotel. Wonderful staff. Definitely recommend.

Exceptionally clean rooms. Hotel has an amazing staff!!

We are back a second time to this wonderful hotel. Amazing staff, especially Foat, Durban and Ecle guest relations. Spotless hotel and friendly staff. Would definitely come back again

Very friendly, great breakfast buffet in heart of city close to all the highlights of Istanbul Turkey

I recently stayed at Erboy Hotel and had a mixed experience overall.
Pros:
    •    The service was generally good, with staff being polite and helpful at the front desk.
    •    The location is excellent — very central and convenient for exploring Istanbul’s main attractions.
    •    The breakfast had a good variety of options and was a nice way to start the day.
Cons:
    •    Room cleaning could have been better. It felt like it wasn’t done thoroughly during the stay.
    •    The hotel restaurant/room service was disappointing. The food didn’t match the menu description, and we were served (and charged for) a meal we didn’t order. The chicken was undercooked (pink inside), and when we tried to explain the issue, the staff didn’t understand due to a language barrier. When we raised it with reception, we were told it wasn’t their responsibility.
    •    The single beds are quite small, which might not be comfortable for everyone.
Overall:
Erboy Hotel has a great location and decent service, but the restaurant experience and room upkeep fell short. If you’re staying here, it might be best to dine out and manage expectations when it comes to room service and cleaning.

Second time here and not disappointed. Will
Definitely come again.
Friendly staff and exceptionally clean. Breakfast also is excellent.

Great place! Thank you all!

Room was a cubicle size when we asked for a standard double. When we inquired why the room looked different from what is on booking.com the receptions answer is that their double rooms are in various sizes and our was one of the small one. So you arw basically taking a chance with them as you may end up with a room that has no space to put youd luggage nor walk about when you put your luggage on the floor.

Reception told our local agent they will provide another room the next day but next day came and there still was no room. Their stories changed daily.

However, their solution was that we pay for an upgrade. Worked out well for them as they made more from us for a triple room. Not for us. Very unpleasant stay.

Everything in top top

Great location, good sized family rooms and friendly staff. Overall a really good hotel!!

Hotel is modern and his staff are very nice, we appreciate them,especially Mr. Dursun and Mr. Erkan and all others.
Our room was perfect for our family in all aspects.
Breakfasts are good, top roof restaurant - tasty meals and it has nice view.
Hotel has perfect location in Old City.You can reach any popular places by walking. There is underground station and you can easily travel also.
Thanks a lot of for our memories and impressions

I haven't been to Istanbul in about a decade, so it was lovely to see that the hotel has stood the test of time. The check-in process was flawless, and the room was clean and comfortable. The staff were lovely, and my stay was without incident. While the breakfast was okay, it felt a bit monotonous and repetitive. However, you can easily explore nearby places to eat since you are in the heart of the Sirkeci area, which has plenty of tourist sites, shops, and eateries within walking distance.

Overall, it was a lovely stay, and I recommend this boutique and affordable hotel to those looking for accommodations in the area.

My family of 4 stayed at this hotel in the family quadruple suite and we felt it was great. Good facilities, great staff and close to a lot of the main attractions and a tram station (Gulhame). Restaurant upstairs on the terrace is a good place to have dinner after a long day of exploring the sites! Highly recommend

My name is Doctor Miah and my wife and I stayed for 5 nights at Hotel Erboy.

I was disappointed to learn at the end of my stay that I was charged 50 euros extra for a late stay - I needed to stay an extra 2 hours for my flight!

There is no policy for this and the receptionist made this up and said this was the policy for today. He admitted that there is no policy but said I would have to pay for half day which he said was 50 euros but checking online this is approximately the same as a full stay with breakfast on the Hotel Erboy Website. I felt ripped off. This is ridiculous behaviour and I have lost trust in this hotel as it behaved like a market trader trying to scam you!

The staff were amazing. So welcoming, friendly, and helpful. They made everything easy and made us feel truly cared for. The room was clean and comfortable. I really recommend this place.

I stayed at the Hotel Erboy in April and loved it. The location is excellent, easy access to various tourist attractions, a safe and beautiful area. The room was very nice, spacious and clean. The hotel has a lift, which helps with large suitcases. I had breakfast at the hotel and there was something different every day. The food was very good and varied. I loved the sesame rings (simit), they were medium-sized and very tasty. The best I've had in Turkey.
Mrs Egle helped me choose places to visit. All the staff were very friendly.
I loved it and would recommend it. I'll be back. Thank you!

I had 6 days in Istanbul and I decided to divided the days in two places. This hotel was in Sultanahmet area. I thought will be close to the historical site but for me at 78 I find it to far to walk. So I took the tour. Breakfast nothing special and I was surprise was not turkish bread something that I was looking for. Around the hotel was narrow streets, cheap stores and very crowded.