Extended Stay America Suites - Phoenix - Mesa

Hotels
Extended Stay America Suites
7.4 (361 reviews)
455 West Baseline Road , Mesa , us

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Facilities for disabled guests
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Spacious rooms
Cons:
Dirty rooms
Poor breakfast quality
Broken amenities

Categories

Cleanliness
5.73
Multiple reviews indicate issues with cleanliness including dirty rooms and bathrooms.
Service
8.7
Most guests appreciated the accommodating and friendly staff despite the issues faced.
Location
8.74
Guests noted the convenient location, especially for local events.
Room Quality
6.69
Comments noted issues like stained toilets and the condition of the rooms.
Amenities
7.72
Amenities were mentioned positively, but issues like the broken elevator impacted overall perception.
Value for Money
7.18
Mixed feelings regarding value due to cleanliness issues relative to price.
Food and Beverage
6.23
Breakfast offerings were described as boring and unsatisfactory.
Overall Experience
8.2
Overall experience was generally fair, with some guests expressing enjoyment yet noting significant shortcomings.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 21:29

Property Description

Fully Equipped Kitchen in Every Room
Experience the convenience of having a stovetop, microwave, and fridge in your room at Extended Stay America - Phoenix - Mesa. Cook your favorite meals just like at home during your longer stay.

Complimentary Grab-and-Go Breakfast
Start your day right with a free grab-and-go breakfast including breakfast bars, muffins, hot cereal, coffee, and tea. No need to worry about the most important meal of the day during your stay.

Convenient Amenities and Services
Enjoy free WiFi, 24-hour front desk service, laundry facilities, and upgraded bedding with extra pillows. Benefit from weekly housekeeping and free onsite parking. Everything you need for a comfortable and hassle-free stay.

Book now to experience all these fantastic amenities at Extended Stay America - Phoenix - Mesa!

Important information:

Housekeeping service is offered every 14 days. For stays of 14 nights or longer, the provided weekly cleaning service includes dusting, vacuuming, emptying the trash, cleaning the bathroom, cleaning the kitchen, and more. Fresh towels and linen can be exchanged at the front desk at any time. Daily housekeeping services are available for an additional fee. A valid credit card is required at check-in for payment; cash is not accepted.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PHX

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

7.4
Based on 361 reviews
Cleanliness: 5.73
Service: 8.7
Location: 8.74
Room Quality: 6.69
Amenities: 7.72
Value for Money: 7.18
Food and Beverage: 6.23
Overall Experience: 8.2
C
Crazy extended_group kr
10
2026-04-16 via Nuitee
E
Erika family_with_children us
5
2026-04-13 via Nuitee
D
Dean family_with_children us
7
Pros:

almost everything

Cons:

hot water didnt work in shower

2026-04-03 via Nuitee
C
Cabrera family_with_children us
7
2026-04-02 via Nuitee
R
Robert solo_traveller us
10
2026-03-31 via Nuitee
A
Audel couple us
10
2026-03-30 via Nuitee
C
Cabrera family_with_children us
8
2026-03-26 via Nuitee
J
Jesse solo_traveller us
10
2026-03-22 via Nuitee
J
Julie solo_traveller us
7
2026-03-14 via Nuitee
D
Denise couple us
5
Had to wait in line to check-in. The staff was friendly but overwhelmed. The room was ok. Someone played loud music a
Pros:

Decent room

Cons:

Noisy at night. Breakfast was terrible. Bathtub handles need repaired.

2026-03-13 via Nuitee
A
Audrey couple us
8
2026-03-10 via Nuitee
V
Varghese family_with_children in
10
2026-03-03 via Nuitee
T
tulasi couple us
1
2026-03-01 via Nuitee
J
Jonathan couple us
7
2026-02-26 via Nuitee
J
Jacklyn couple us
10
N/A.
Pros:

N/A.

Cons:

N/A.

2026-02-24 via Nuitee
D
Declay solo_traveller us
9
2026-02-24 via Nuitee
J
Jonathan extended_group us
4
Liveable, but not great. Would not stay again.
Pros:

Location was as expected. Noise level was good.

Cons:

Missing bedside stand and luggage rack. Floors were filthy and bathtub leaked a steady stream. Kitchen gear had to be requested and delivery was not timely. Breakfast was coffee, hot water and instant oatmeal. Couldn't tell if the place was being used as a halfway house or transient center, but there was a constant stream of shall we say "characters" in the lobby and around the patio. Did not always feel comfortable and safe having a morning coffee or afternoon gathering.

2026-02-12 via Nuitee
S
Steve couple us
1
The room was filthy. The staff and the manager were very unfriendly
Pros:

Nothing

Cons:

Everyone working there

2026-02-11 via Nuitee
S
Steve couple us
1
2026-02-11 via Nuitee
B
Buck family_with_children us
5
2026-02-10 via Nuitee