Sonesta Simply Suites Phoenix Glendale

Hotels
•
Sonesta Hotels
7.6 (418 reviews)
11411 North Black Canyon Highway , Phoenix , us

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Pets allowed
BBQ facilities
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Spacious rooms
Friendly staff
Good amenities
Convenient location
Cons:
Cleanliness issues
Wear and tear in rooms
Some locations have unpleasant smells

Categories

Cleanliness
6.18
Multiple mentions of dirty rooms and linens, indicating poor cleaning standards.
Service
8.65
General sentiment indicates friendly and accommodating staff.
Location
8.19
Convenient location near walkable restaurants is positively noted.
Room Quality
7.14
Room size is appreciated, but signs of wear and odors noted.
Amenities
7.67
Good amenities like kitchenette and gym, but some issues reported.
Value for Money
8.13
Many guests felt the price matched the experience provided.
Food and Beverage
7.18
Limited feedback, but one review indicates kitchen services.
Overall Experience
7.65
Overall satisfactory experience with some notable complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 10:18

Property Description

Modern Accommodation with Free WiFi
Sonesta Simply Suites Phoenix Glendale provides a modern stay with free WiFi, ensuring you stay connected throughout your visit. Each room is equipped with a flat-screen TV, cable channels, and a convenient kitchen. Some rooms even feature a cozy seating area for extra comfort, making you feel right at home.

Relaxing Outdoor Pool and Hot Tub
Unwind and soak up the sun at the outdoor pool or enjoy a soothing soak in the hot tub. Whether you're looking to swim some laps or simply lounge by the poolside, this hotel offers the perfect spot to relax and rejuvenate during your stay.

Convenient Amenities and Pet-Friendly Environment
Benefit from a pet-friendly policy at Sonesta Simply Suites Phoenix Glendale, allowing you to bring your furry friends along. With a 24-hour front desk, you can rest assured that your needs will be taken care of promptly. Plus, the proximity to Phoenix Convention Center and Copper Square adds to the convenience of your stay.

Book your stay now at Sonesta Simply Suites Phoenix Glendale for a comfortable and enjoyable experience.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

When traveling with pets, please note that an extra charge of $75 per pet, per stay applies for stays up to 7 nights, $150 for all longer stays. A maximum of 2 pets per room is allowed.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PHX

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 5 per day.

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.6
Based on 418 reviews
Cleanliness: 6.18
Service: 8.65
Location: 8.19
Room Quality: 7.14
Amenities: 7.67
Value for Money: 8.13
Food and Beverage: 7.18
Overall Experience: 7.65
T
Thomson • family_with_children • us
10
2026-02-09 • via Nuitee
A
Abubakarr • couple • us
8
Everything it’s great i wish when every i visit Arizona I would be there always ☺️☺️
Pros:

Everything it’s great

Cons:

Great

2026-01-31 • via Nuitee
F
Francisco • family_with_children • us
8
2026-01-29 • via Nuitee
A
Adonnis • solo_traveller • us
5
2026-01-29 • via Nuitee
P
Paul • solo_traveller • us
5
Stay was not a disaster, but disappointed with some facility conditions.
Pros:

Room was clean.
Facility was fairly quiet.

Cons:

$5.00 parking fee to park in an open, ordinary lot. Didn't see any security that had to be paid.
I booked here specifically so that I could use the hot tub, but spa was out of service. Very disappointing.
Bath tub filled with 2 inches of water when shower turned on. Handle to turn shower on was stuck. Housekeeping should check these things regularly to ensure maintenance takes care of it.
When entering facility, you had to pickup phone to get front desk attendant to unlock door and let you into the main lobby. Felt like a security issue for the facility in general as if the neighborhood was bad. The Interstate is adjacent, so it made me speculate about whether they had experienced hold-ups in the past.
No breakfast.

2026-01-23 • via Nuitee
M
Maria • couple • us
7
My stay was fine .
Pros:

The value was the best

Cons:

Run down , needs updates and professional fixes to make it look better

2026-01-22 • via Nuitee
L
Lonnie • solo_traveller • us
10
Warm
Pros:

Right by the freeway clean and nice

Cons:

Nothing

2026-01-22 • via Nuitee
E
Eugene • solo_traveller • us
10
Great value, quiet but bathrooms need caulking and maintenance
Pros:

Quiet and Clean

Cons:

Bathroom could use some maintenance

2026-01-20 • via Nuitee
C
Courtney • solo_traveller • us
9
2026-01-19 • via Nuitee
E
Erin • couple • us
7
Pros:

Large room, liked the kitchen. Plenty of parking and gym and washer and dryer

Cons:

Air conditioner was leaking and made the carpet wet, made the room smell like mildew.

2026-01-19 • via Nuitee
S
Steven • solo_traveller • us
9
2026-01-18 • via Nuitee
A
Armstrong • solo_traveller • us
4
Dirty room, smelled or cigarette smoke and deodorizer. Staff was wonderful though.
Pros:

The room was spacious with a large office area, a 24-hour gym, and laundry facilities. The front desk staff were wonderful in my interactions with them.

Cons:

The room wasn't clean. It looked like someone who had been rolling around the dirt and grass had sat on the armchair because large pebbles, an unidentifiable bunched up plant, and a bunch of straw-like pieces were spread all over it. The room smelled heavily of cigarette smoke, with a stronger deodorizer trying to mask the smell.

2026-01-16 • via Nuitee
F
Frazier • family_with_children • us
10
Pros:

The room was put together very nice. It was comfortable and quiet. The bed was cozy and very comfy.

Cons:

Everything was great. No complaints

2026-01-07 • via Nuitee
F
Frazier • family_with_children • us
10
2026-01-07 • via Nuitee
P
Patti • family_with_children • us
1
2025-12-31 • via Nuitee
C
Christopher • family_with_children • us
9
Pros:

The room was very big and the amenities were great.

Cons:

No 24/7 house keeping was my only complaint but it's a personal thing.

2025-12-28 • via Nuitee
A
Alta • solo_traveller • us
10
My stay has been EXCEPTIONAL
Pros:

The staff is exceptional and make every guest feel welcome. The kitchen on demand was a very welcomed accommodation when you wanted to have a cooked meal versus eating out.

2025-12-28 • via Nuitee
M
Miriam • family_with_children • us
10
2025-12-26 • via Nuitee
T
Tavita • solo_traveller • us
10
2025-12-23 • via Nuitee
W
Whitney • solo_traveller • us
10
I loved everything!! The owners truely care about the guest it shows I’ve been to a lot of places and states you get the
Pros:

The front desk lady I hate that I forgot her name wears glasses she was so nice. This is a clean quiet hotel. For the price bomb!!

2025-12-10 • via Nuitee