SpringHill Suites Phoenix North

Hotels
•
SpringHill Suites
8 (402 reviews)
9425 North Black Canyon Freeway , Phoenix , us

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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Luggage storage
Express check-in/check-out
Fax/photocopying
Facilities for disabled guests
Hot tub/Jacuzzi
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Comfortable rooms
Convenient access
Cons:
Dirty carpets
Poor breakfast management
Room issues
Lack of amenities

Categories

Cleanliness
6.58
Multiple reviews mentioned dirty carpets and a dirty room.
Service
9.55
Many reviews praised friendly and helpful staff despite some negative comments.
Location
9.09
Conveniently located, noted by several guests.
Room Quality
7.54
Some guests found rooms comfortable, but issues were raised about the state of some rooms.
Amenities
7.57
Amenities were lacking, particularly in breakfast quality and availability.
Value for Money
8.53
Several guests felt it was reasonably priced for the location and experience.
Food and Beverage
6.58
Breakfast options were limited and poorly managed.
Overall Experience
8.55
Mixed feedback; some guests enjoyed their stay while others had significant issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 02:36

Property Description

Convenient Location

Located just off Interstate 17, SpringHill Suites by Marriott Phoenix Metro Center Mall/ 1-17 is a short 15-minute drive from downtown Phoenix, offering easy access to the city's attractions.

Modern Amenities

Each studio at the hotel is equipped with a microwave, refrigerator, coffee maker, free WiFi, and cable TV with premium channels, ensuring a comfortable stay for guests.

Leisure and Business Facilities

Guests can enjoy the outdoor pool, breakfast buffet, and gym facilities during their stay. For business travelers, the hotel offers copy and fax services, catering to all types of guests.

Book your stay at SpringHill Suites by Marriott Phoenix Metro Center Mall/ 1-17 for a convenient and comfortable experience in Phoenix.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PHX

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs USD 3 per day.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8
Based on 402 reviews
Cleanliness: 6.58
Service: 9.55
Location: 9.09
Room Quality: 7.54
Amenities: 7.57
Value for Money: 8.53
Food and Beverage: 6.58
Overall Experience: 8.55
E
Edmond • couple • us
2
We will not return.
Pros:

Breakfast was descent but not to many selection.

Cons:

Staff that checked us in was not pleasant. I didn’t know I was charged for parking. The carpet in rm 219 and the entire corridor was so dirty. The refrigerator was not emptied from previous customer. The bed sheet was stained and dirty

2026-01-19 • via Nuitee
W
West • family_with_children • us
9
2026-01-18 • via Nuitee
B
Brooke • extended_group • us
10
Family loves staying here nice relaxing and clean.. only place we stay been there many times
Pros:

They had a great variety. Kids loved it

Cons:

There was nothing i can think of

2026-01-16 • via Nuitee
Y
yaima ramos • family_with_children • us
10
2026-01-14 • via Nuitee
M
Mauricio • solo_traveller • us
7
2026-01-13 • via Nuitee
E
Espinosa • family_with_children • us
1
Pros:

No room available

2026-01-09 • via Nuitee
D
Deryck • family_with_children • us
10
Pros:

All the staff was very friendly and accommodating. The breakfast was good and the rooms were comfortable. Would definitely stay again

Cons:

My 4-year-old was disappointed that the pool heater was broken

2026-01-07 • via Nuitee
A
Ammar • extended_group • us
7
It was good experience
Pros:

Nearby the city

Cons:

Needs some modifications and carpet changing

2026-01-02 • via Nuitee
I
Ingrid • couple • us
8
2025-12-29 • via Nuitee
K
Kaaren • couple • us
1
Disappointed
Pros:

Looked good from street. But was discussing inside.
Dirty carpet throughout Hotel. No
Breakfast as advised.
Had to go down the
Street to eat. I have
Had a stroke and can’t
Get around so couldn’t
Eat breakfast. Slip-in
Bath tub due to no
Matt I’m tub. Hurt arm
On side of bathtub wall. Ask front deck for
A bandage. They didn’t
Have first aid kit.
I will never stay at any
Of your hotels or sister
Hotels. What a big joke.
Kaaren Book

Cons:

Everything. Just terrible,

2025-12-18 • via Nuitee
Z
Zhe • solo_traveller • us
8
2025-12-16 • via Nuitee
K
Kaaren • couple • us
1
Fire alarm going off 2 in morning no reason handcap and told to leave room
Cons:

clean carpetsnot dog stains

2025-12-15 • via Nuitee
A
Aeriana • extended_group • us
10
Pros:

The front desk was very helpful, the room and lobby was very clean

Cons:

Just wish they had earlier check ins

2025-12-11 • via Nuitee
B
Berenice Del Carmen • extended_group • co
8
2025-12-03 • via Nuitee
L
Lisa • family_with_children • us
10
2025-12-03 • via Nuitee
D
Diana • family_with_children • us
1
Horrible!
Pros:

Nothing horrible experience.

Cons:

Bad customer service, dirty room, dirty toilet and hairs in the sink. Beds were uncomfortable, sofa wouldn't open to male it a bed. And they charged me more than what booking said.

2025-11-29 • via Nuitee
A
ALICIA • family_with_children • us
9
It was great , we got good sleep and rest
Pros:

Accessible and easy to locate.

2025-11-25 • via Nuitee
M
Maximiliano • couple • us
10
2025-11-21 • via Nuitee
G
Guadalupe • extended_group • us
8
2025-11-20 • via Nuitee
M
Maestas • family_with_children • us
8
Pros:

It was quiet

Cons:

N/A

2025-11-11 • via Nuitee