SpringHill Suites Tempe at Arizona Mills Mall

Hotels
•
SpringHill Suites
8.1 (643 reviews)
5211 South Priest Drive , Tempe , us

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Pets allowed
BBQ facilities
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Clean rooms
Good value
Cons:
Dated rooms
Poor breakfast quality
Mixed service experiences

Categories

Cleanliness
7.6
Mixed reviews, some found rooms clean while others noted they felt dated.
Service
9.1
Overall positive sentiment, especially towards friendly staff and helpful front desk.
Location
8.6
Convenient location near the airport and shopping areas is highlighted.
Room Quality
7.1
Some rooms described as dated; positives on comfort were mentioned.
Amenities
8.1
Basic amenities were acceptable but breakfast could be improved.
Value for Money
8.1
Good price point for the location and services provided.
Food and Beverage
7.6
Breakfast had mixed reviews; improvements needed for coffee and sausages.
Overall Experience
8.6
Generally positive experience with a few noted areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 17:46

Property Description

Luxurious Accommodation with Prime Location

Outdoor Swimming Pool and Fitness Centre
Enjoy a refreshing dip in our outdoor pool or stay active at the fitness centre during your stay.

Delicious American Breakfast and BBQ
Start your day with a hearty American breakfast and end it with a sizzling barbecue at our hotel.

Convenient Amenities and Nearby Attractions
With private parking, free WiFi, and a 24-hour front desk, we ensure a seamless stay. Explore nearby attractions like Sea Life Arizona and Hall of Flame Firefighting Museum.

Book your stay at SpringHill Suites Tempe at Arizona Mills Mall for a memorable and comfortable experience.

Important information:

Parking is ONLY for guests of the hotel. No ExceptionsGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PHX

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs USD 5.12 per day.

Location

Guest Reviews

8.1
Based on 643 reviews
Cleanliness: 7.6
Service: 9.1
Location: 8.6
Room Quality: 7.1
Amenities: 8.1
Value for Money: 8.1
Food and Beverage: 7.6
Overall Experience: 8.6
A
Amani • solo_traveller • us
8
Nice stay
Pros:

Good

Cons:

None

2025-10-14 • via Nuitee
B
begay • family_with_children • us
1
2025-10-13 • via Nuitee
B
begay • family_with_children • us
1
2025-10-13 • via Nuitee
L
Lisa
10
Pros:

Room stayed cool, service was great, and good breakfast

2025-10-12 • via Nuitee
Y
YVETTE • extended_group • us
7
Pros:

Location to the airport and the breakfast hostess. She was exceptionally helpful.

Cons:

The room needed a refresh. It felt dated without intention. It was okay for one night not to have to drive 4 hours to the airport in the morning.

Usually, I do not complain about the staff, but this location was different, the front desk staff was not friendly.

2025-10-07 • via Nuitee
J
Jose • family_with_children • us
10
2025-10-06 • via Nuitee
R
Raymond
10
Pros:

Was clean and quiet, very good staff! Thank you.

2025-10-05 • via Nuitee
R
Raylenn • family_with_children • us
8
2025-10-05 • via Nuitee
H
Heri Eddnoel • family
6
Pros:

Need more cleaning the carpets

2025-09-29 • via Nuitee
P
Phil • family
10
Pros:

Super friendly staff and our room was excellent. Would definitely recommend this one.

2025-09-26 • via Nuitee
M
Michael
10
Pros:

Room nice.

2025-09-25 • via Nuitee
A
Arlene • friends
8
Pros:

the breakfast is not good. coffee needs to be stronger not like water. the sausages get dry the next day.

2025-09-22 • via Nuitee
R
Rebecca • family
8
Pros:

Great stay

2025-09-21 • via Nuitee
S
Sandra • friends
10
Pros:

Fantastic staff! Clean room! Very nice breakfasts daily. Convenient location. Easy access for Uber rides to everything. Super close to Arizona Mills Mall!
Great inexpensive place to stay!

2025-09-15 • via Nuitee
T
Tomelina
10
Pros:

Front desk receptionist was extremely friendly and helpful!

2025-09-13 • via Nuitee
C
camille
8
Pros:

Sadly i was unable to use the room but i do love Springhill Suites

2025-09-10 • via Nuitee
A
Angela • family
10
Pros:

Great service. And clean room.

2025-09-08 • via Nuitee
F
Fernando • family
6
Pros:

Ok for a quick turn around.

2025-09-06 • via Nuitee
V
Valenzuela Robles • family_with_children • mx
1
DECEPCIONANTE, ARBITRARIA Y PREPOTENTE ACTITUD DEL ENCARGADO DE RECEPCIÓN
Pros:

El encargado de recepción nos canceló la reservación ya estando en el hotel, porque no aceptó el pago de depósito e efectivo. y de muy mala manera. prepotente y burlesco quería que nuestras tarjetas de crédito tuvieran nuestro nombre impreso ¡CUANDO ES EVIDENTE QUE POR SEGURIDAD, LAS TARJETAS ACTUALMENTE NO TRAEN EL NOMBRE! Me identifiqué con mi pasaporte y mi ID ¡Y EL HOMBRE A FUERZAS CONFIABA MÁS EN UN NOMBRE SOBRE UNA TARJETA QUE EN MIS IDENTIFICACIONES!..LE MOSTRÉ EN LA APLICACIÓN EN MI CELULAR LOS DATOS DE LA TARJETA Y SEGUÍA NEGANDOSE!' Una empleada entró en nuestro auxilio preguntando porqué estaba siendo tan prepotente si tan solo unos minutos antes, había recibido a unos huéspedes su depósito SIN MOSTRAR ninguna oposición. No pude capturar su nombre, pero cuando pregunté por el Manager, la señora de limpieza me comentó¨¡QUE ÉL ERA EL ENCARGADO! COMO DESCRIPCIÓN, PODRÍA AGREGAR QUE SE TRATABA DE UNA PERSONA CON RASGOS ORIENTALES, DE TEZ BLANCA Y CON UNOS ARTIFICIALES PUPILENTES COLOR AZUL. QUE EVIDENCIABAN CLARAMENTE SU DERECHO A EMULAR EL COLOR DE OJOS DE OTRAS NACIONALIDADES QUE NO ERAN SUS ORIGENES, pudiera tratarse de personal con ascendencia japonesa e incluso, coreana. Pero sus acciones despectivas, ofensivas, burlescas, NO CORRESPONDERÍAN A HOTELES DE LA CADENA SPRING- HILL

Cons:

LA FALTA DE VALORES, LA IRRESPONSABILIDAD, Y LA PREPOTENCIA DEL EMPLEADO A CARGO DE LA RECEPCIÓN. ES EVIDENTE QUE LA CADENA HOTELERA CAPACITA MUY MAL A SUS EMPLEADOS O BIEN, SUS SUPERIORES COMPARTEN ESA MISMA PREPOTENCIA DE TRATO. TENÍAMOS HECHA LA RESERVACIÓN CON VARIOS DÍAS DE ANTICIPACION Y YA ESTABA PAGADA. LA UBICACIÓN DEL HOTEL ESTÁ JUSTO FRENTE AL ARIZONA MILLS, INGRESANDO POR LA BASELINE

2025-09-06 • via Nuitee
S
Sierras • extended_group • mx
9
Estancia tranquila familiar.
Pros:

Excelente

Cons:

Pidieron $50 dlls. Deposito.

2025-09-04 • via Nuitee