Sonesta Simply Suites Phoenix Tempe

Hotels
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Sonesta Hotels
7.8 (565 reviews)
1335 West Baseline Road , Tempe , us

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Pets allowed
BBQ facilities
Lift / Elevator
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Comfortable beds
Convenient location
Cons:
Cleanliness issues
Rude service from some staff

Categories

Cleanliness
6.28
Multiple reviews complained about lack of cleanliness, including dirty rooms and unpleasant smells.
Service
8.75
Some staff were friendly, although there were mentions of rude service from specific individuals.
Location
8.79
Convenient location near restaurants and airport, noted positively in several reviews.
Room Quality
7.24
Mixed sentiments; while some rooms were spacious and comfortable, others were old with cleanliness issues.
Amenities
7.77
Amenities were available, with staff helping to provide cleaning supplies; however, there were some cleanliness concerns.
Value for Money
7.73
Generally perceived as affordable, but negative experiences impacted overall value perception.
Food and Beverage
8.08
Standard quality for this hotel tier; limited mentions in reviews.
Overall Experience
7.75
Overall sentiment varies; while some had quiet and positive experiences, many cited severe cleanliness and service issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 10:08

Property Description

Convenient Location
Situated just minutes away from downtown Phoenix and the airport, Sonesta Simply Suites Phoenix Tempe provides easy access to the city's attractions.

Fully Equipped Rooms
Each room at the hotel boasts a complete kitchen with modern appliances, perfect for guests looking to cook their own meals during their stay.

On-Site Amenities
Guests can relax and unwind in the outdoor pool and hot tub, grab snacks at the 24-hour shop, stay active in the gym, and take advantage of the laundry facilities.

Experience comfort and convenience at Sonesta Simply Suites Phoenix Tempe - book your stay now!

Important information:

Please note that there is a deposit charged upon check-in for incidentals. Contact the property for more information.

When traveling with pets, please note that an extra charge of $75 fee per pet, per stay applies for stays up to 7 nights, $150 for all longer stays. A maximum of 2 pet(s) per room is allowed.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PHX

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs USD 5 per day.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.8
Based on 565 reviews
Cleanliness: 6.28
Service: 8.75
Location: 8.79
Room Quality: 7.24
Amenities: 7.77
Value for Money: 7.73
Food and Beverage: 8.08
Overall Experience: 7.75
Y
Yahran Love • family_with_children • us
7
2026-02-12 • via Nuitee
M
Max • family_with_children • us
6
2026-02-09 • via Nuitee
R
Richelle • couple • us
8
2026-01-30 • via Nuitee
M
Mark • solo_traveller • us
10
2026-01-25 • via Nuitee
H
Hassel Yamileth • couple • mx
10
2026-01-22 • via Nuitee
J
Jose • couple • us
1
2026-01-20 • via Nuitee
I
Isaura • couple • us
10
2026-01-13 • via Nuitee
M
miguel • family_with_children • us
9
2026-01-08 • via Nuitee
C
Christina • family_with_children • us
8
2026-01-06 • via Nuitee
R
Robinson • solo_traveller • us
3
Reeked of Marijuana
Pros:

Available room. Comfortable bed. Tv.

Cons:

I was assigned room 234. That entire section of the hotel reeked of Marijuana. That smell is the #1 trigger of migraines for me. It was so strong, it woke me from sleep at 4am. I had no option but to check-out at that time and pay for another hotel across the street. The clerk made no attempts to remedy nor retain me as a customer.

2025-12-29 • via Nuitee
A
Adina • couple • us
7
2025-12-27 • via Nuitee
K
Keifer • couple • us
9
2025-12-17 • via Nuitee
S
Steven • family_with_children • us
1
Absolutely terrible!!! Thieves!!!
Pros:

This is the location we have used every year but after this stay NEVER AGAIN! I had previously paid in full, I am aware of the $100 deposit, but they took it upon themselves to charge me another $216! Let’s add that the room stank so bad! When we let staff know they said they allow pets in the rooms and should use some type
Of cleaning after each use but don’t always get to do so, in which case we asked to be moved to a clean room but they said none were available and literally gave us a can of febreeze!!! Please stay away from this place! It smelled terrible and they’re dishonest.

Cons:

To be able to leave!

2025-11-16 • via Nuitee
S
Sophia • couple • us
8
Very comfortable and worth our money
Pros:

Very close to our plans, and we had all kinds of restaurants and a mall pretty much across the street. Staff was friendly

Cons:

Hallways seems like it needs some cleaning/vacumming. We always saw a cleaning lady at rooms almost all day but she seemedto be on the phone allnthe time having koud conversations.

2025-11-13 • via Nuitee
J
Jasmine • family_with_children • us
5
2025-11-12 • via Nuitee
L
LoveeLee • family_with_children • us
10
2025-11-11 • via Nuitee
C
Chareni • couple • us
3
Don’t stay here.
Pros:

Nothing. The whole place smelled like weed and cigarettes.

Cons:

N/A

2025-11-04 • via Nuitee
M
Marty • couple • us
8
Comfortable affordable well located. Highly recommend
Pros:

Very spacious room amd bathroom.
Complete amenities. Big fridge and stocked with glasses and kitchen utensils

Cons:

Nothing negative to say

2025-11-01 • via Nuitee
K
Karl
6
Pros:

Refrigerator noisy. Shower did not drain. No water pressure. Curtains were torn.

2025-10-12 • via Nuitee
J
Julian
10
Pros:

Great place to visit!!

2025-10-12 • via Nuitee