Best Western Tolleson Hotel

Hotels
Best Western
8.4 (167 reviews)
8421 W Mcdowell Road, Tolleson, Arizona, 85353 , Tolleson , US

Facilities

Free breakfast
Fitness facilities
Free WiFi
24-hour front desk
Wheelchair accessible
Elevator
Fitness facilities
Free breakfast
Safe-deposit box at front desk
Multilingual staff
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Clean rooms
Convenient amenities
Cons:
Uncomfortable beds
Odor issues
Noisy corridors

Categories

Cleanliness
7.18
Some reviews indicated issues with cleanliness, specifically referencing a bad smell and dirty carpets.
Service
9.15
Many guests highlighted the friendly and helpful service from staff at check-in and breakfast.
Location
9.19
Close to dining and shopping areas; convenient for concert attendees.
Room Quality
7.64
Rooms were clean but some reviews noted uncomfortable beds and aging decor.
Amenities
8.67
The free breakfast and shuttle service were praised by several guests.
Value for Money
8.63
Guests felt satisfied considering the price point for the amenities offered.
Food and Beverage
8.18
Breakfast options were praised, though some mentioned the surrounding area being iffy.
Overall Experience
8.55
Overall positive experiences were reported, though minor issues were noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 13:03

Property Description

Nestled in the heart of Tolleson, Best Western Tolleson Hotel offers a perfect blend of comfort and convenience for your stay.

Recreational Amenities
Dive into relaxation at our outdoor pool or maintain your fitness routine at the state-of-the-art fitness center, designed to keep you energized for your adventures.

Complimentary Breakfast & Connectivity
Start your day with our delightful complimentary buffet breakfast served from 6:00 AM to 10:00 AM, followed by seamless wireless internet access that keeps you connected throughout your visit.

Convenient Features
Enjoy the ease of on-site free self-parking, a business center for work-related needs, and a 24-hour front desk staffed by multilingual professionals ready to assist you.

Experience the charm of Tolleson and book your stay at Best Western Tolleson Hotel today!

Important information:

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PHX

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Guest type

    Essential workers only - NO

  • General

    Professional property host/manager

See all policies

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: No
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.4
Based on 167 reviews
Cleanliness: 7.18
Service: 9.15
Location: 9.19
Room Quality: 7.64
Amenities: 8.67
Value for Money: 8.63
Food and Beverage: 8.18
Overall Experience: 8.55
R
Ruby partner
6
Pros:

Old building, the room had a pungent smell of old wet dirt, I’m glad the room didn’t have carpet. Bathroom was clean and had really hot water. Pillows were not comfortable. However the room was spacious.

2025-10-13 via Nuitee
C
Cuauhtemoc
10
Pros:

The best best western I’ve stayed at.

2025-10-12 via Nuitee
H
Holly
10
Pros:

Stay here if you are attending a concert at the Talking Stick Resort Amphitheatre. They offer a free shuttle to the venue. You will enjoy a nice, safe, walk back. The rooms are perfect, staff are very friendly and kind. The hotel is close to the bus stop also. One bus takes you back to central Phoenix. I wish I could have stayed for breakfast. It looked great. Thank you everyone for a most enjoyable stay. Short, but very sweet!

2025-10-11 via Nuitee
C
charlene family
6
Pros:

this was a good location for walking to the concert we attended, i just didn’t like that they had 1 elevator and it was at the other end of the hotel so if we didn’t want to walk up the stairs, we had to walk to the far end of the hotel and then once upstairs, we had to walk all the way back to the other side of the hotel where our room was. I also didn’t like how small the breakfast area was. there were tons of people who had to stand and eat or take their food back to the room due to not enough tables.
I’m not completely unhappy with the hotel, it’s just not a top hotel.

2025-10-09 via Nuitee
K
Kristin family
8
Pros:

The room and breakfast was all fine. The only thing I disliked was the area - not the best part of town. Weird folks at all hours in the parking lot. Wouldn’t stay here again.

2025-10-08 via Nuitee
D
Daisy
10
Pros:

Clean room

2025-10-07 via Nuitee
M
Michael
10
Pros:

Clean room

2025-10-07 via Nuitee
M
Megan
8
Pros:

I was actually surprisingly pleased. That area of town is known to be a little rough around the edges. I only paid $95 for a king size room and it included a little couch area . It was clean and I never heard any noise. I would stay there again.

2025-09-27 via Nuitee
L
Lisa partner
10
Pros:

We stayed here for the Charlie Kirk Memorial. The room was very clean, bathroom vanity was big which was great. Large refrigerator and microwave was convenient. Breakfast was good. The only complaint is that when taking a shower the tub did not drain well so it held water until the water was turned off. Otherwise we will stay again and WE ARE ALL CHARLIE KIRK!!

2025-09-25 via Nuitee
K
Keven
4
Pros:

Place smelled bad. I didn’t even stay one night

2025-09-24 via Nuitee
M
Maricruz
8
Pros:

Overall decent however i could hear every footstep in the hallways along with

2025-09-23 via Nuitee
F
Francisco partner
8
Pros:

Was close to freeway close to dining, gasoline, clean.

2025-09-21 via Nuitee
B
Breanna family
8
Pros:

The lady that was at the desk for our check-in & check-out was so friendly! Great options for the breakfast. Hotel itself could use some updating, but everything was in decent working order. I will definitely be staying here again especially when I'm going to a concert at Talking Stick Amphitheater.

2025-09-18 via Nuitee
P
Phayvanh partner
8
Pros:

Property was close to every shopping and dining area. Room can use a carpet upgrade or remove and replace with tiles. Overall, not a bad place would stay again.

2025-09-16 via Nuitee
K
Kenneth F.
10
Great place to sleep
Pros:

Great place to stay for a concert. They have a shuttle that will take you there.

2025-09-05 via Nuitee
R
Rebecca family
10
Pros:

It’s was amazing stay and vary nice rooms

2025-08-29 via Nuitee
M
Marisza friends
6
Pros:

The beds were uncomfortable and the carpet looked dirty. The staff was very friendly.

2025-08-16 via Nuitee
S
Sondra
10
Pros:

Breakfast amazing, like cation amazing, the surrounding area iffy

2025-08-08 via Nuitee
A
Ananda
10
⭐️⭐️⭐️⭐️⭐️
Pros:

It was a great place to stay! They offer free breakfast in the morning and the options were great! They also have a free shuttle for the guests which came very handy for me! I would stay here again, the staff were very friendly and helpful.

2025-08-06 via Nuitee
S
Sonja
8
Pros:

Nice staff

2025-07-31 via Nuitee