Fairfield Inn & Suites by Marriott Raleigh Wake Forest

Hotels
Fairfield Inn
8.7 (274 reviews)
12051 Retail Drive , Wake Forest , us

Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Good location
Cons:
Rude service
Check-in issues
Room humidity

Categories

Cleanliness
9.34
The facility was clean and well designed.
Service
7.31
Several complaints about rude staff and mishandling of reservations.
Location
9.35
Great location for accessibility to restaurants and events.
Room Quality
8.8
Excellent room with cleanliness emphasized.
Amenities
8.83
Standard amenities present, but some complaints were noted.
Value for Money
8.29
Value was reasonable, but some negative experiences affect perception.
Food and Beverage
8.84
Good breakfast options, but not all amenities were functioning well.
Overall Experience
8.81
Overall experience varied greatly by individual situations.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 15:27

Property Description

Modern Comfort and Convenience

Fairfield Inn & Suites by Marriott Raleigh Wake Forest offers a contemporary stay just 26 km from North Carolina General Assembly. Guests can enjoy air-conditioned rooms and take advantage of the 24-hour front desk and complimentary WiFi. The hotel's focus on family-friendly accommodations ensures a comfortable and convenient stay for all guests.

Nearby Attractions

Conveniently located near popular attractions, guests can easily visit the North Carolina Museum of History and Crabtree Valley Mall Shopping Center, both within a short drive from the hotel. Additionally, with Raleigh-Durham International Airport just 29 km away, travel to and from Fairfield Inn & Suites is a breeze.

Exceptional Hospitality

Experience exceptional hospitality and modern amenities at Fairfield Inn & Suites by Marriott Raleigh Wake Forest. Book your stay now for a memorable and convenient visit to Wake Forest.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.7
Based on 274 reviews
Cleanliness: 9.34
Service: 7.31
Location: 9.35
Room Quality: 8.8
Amenities: 8.83
Value for Money: 8.29
Food and Beverage: 8.84
Overall Experience: 8.81
C
Caroline couple us
8
Pros:

Clean, quiet, welcoming staff. Good breakfast

Cons:

The bed was a little too hard.

2026-04-04 via Nuitee
A
Angela solo_traveller us
10
2026-04-02 via Nuitee
J
Jacqueline couple br
10
2026-02-08 via Nuitee
R
Roger couple us
9
2026-01-19 via Nuitee
S
sherwood solo_traveller us
10
2026-01-19 via Nuitee
M
Megan couple us
10
Pros:

Clean, professional

2026-01-15 via Nuitee
J
Joseline solo_traveller de
8
Empfehlenswert
Pros:

Saubere, große Zimmer, für die USA überdurchschnittlich gutes Frühstück, sehr freundliches, Service-orientiertes Personal

Cons:

Nichts

2025-12-22 via Nuitee
K
Kamara couple us
7
Pros:

The facility was clean and well designed.

Cons:

Somebody knocked on my door before I was about to check out on my reservation. It says check out before 12. It was not after 12; it was around 10 am. If you want guests to check out at a specific time, that should be specified before the reservation is made. I really wish somebody hadn't knocked on my door, because I feel like that ruined my whole experience. It feels like I'm being rushed out, and I shouldn't be. I paid to stay at this place, which really bothered me.

2025-12-21 via Nuitee
R
roy couple us
3
Never again
Cons:

We checked in at 9:15 Thursday evening… the manager obviously was unprepared for the demand of incoming guests … the desk clerk was away, allegedly assisting other guests… no assistants… after a long day of travel, we were forced to wait 15 -20 minutes or more… unacceptable … unprofessional … unforgivable !

2025-12-07 via Nuitee
L
Lisa K couple us
7
2025-11-03 via Nuitee
H
Hinton family_with_children us
1
Cons:

This was a terrible experience. My daughter and 88 year old mother were turned away by hotel staff claiming they did not have a valid reservation even though they had a printed confirmation with them. The staff at the desk was rude and even told my mother that " it was not their problem". They had arrived from out of town for a family wedding and did not even have a place to get dressed plus my mother was exhausted. I was pulled away from preparing for my daughter's wedding to try to manage the situation. Eventually, I managed to get customer service from booking.com on the phone ( not an easy task) and they were able to inform the hotel that we did indeed have a reservation. I spoke to Raj Singh a few days later and he blamed an inexperienced employee who was working alone for the first time. However, my daughter said the front desk person was NOT by herself and that a Raj who they assumed was the manager was present and that when he saw there was a problem he disappeared into the back and never even attempted to help them find a solution. Bottom line- DO NOT STAY AT THIS PROPERTY !!!

2025-10-09 via Nuitee
S
Shaquana
6
Pros:

Nice ☺️

2025-10-06 via Nuitee
J
Jocelyn family
8
Pros:

The only complaint is probably typical for most hotels. Floors and walls are thin enough that you could hear people above us stomping around. It didn’t go on all night but something I noticed. Wouldn’t stop me from staying here again.

2025-09-30 via Nuitee
S
Samuel family
10
Pros:

Nothing to complain bout, staff was fantastic.

2025-09-29 via Nuitee
C
Carolyn couple us
10
Amazing, effortless stay
Pros:

Location, cleanliness of entire hotel to include lobby, parking lot, elevators and floors throughout.

Cons:

Nothing, everything was awesome.

2025-09-29 via Nuitee
T
Tina
6
Pros:

This was a quick overnight stay for a wedding. We checked in late very easily and woke up and left before breakfast was served. Even though hot breakfast hadnt been made, the coffee was and there were great cold options. Only negative thing was our room was insanely humid. I even lowered the air to 68 and it was still warm and humid. Other than that the stay was excellent.

2025-09-27 via Nuitee
R
Ramanda
10
Pros:

Clean and Quiet

2025-09-23 via Nuitee
D
David
10
Pros:

Excellent room.

2025-09-21 via Nuitee
S
Saul partner
10
Pros:

Excellent choice!

2025-09-18 via Nuitee
T
Tiffany solo_traveller us
10
2025-09-17 via Nuitee