Sonesta Simply Suites Des Moines

Hotels
Sonesta Hotels
8.3 (378 reviews)
7625 Office Plaza Drive North , West Des Moines , us

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Pets allowed
BBQ facilities
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Clean and spacious rooms
Friendly staff
Good location
Affordable pricing
Cons:
Issues with cleanliness in public areas
Breakfast quality inconsistency
Additional parking charges

Categories

Cleanliness
7.13
Some issues reported with mold and cleanliness in public areas, but room cleanliness was mostly praised.
Service
9.1
Most reviews highlight friendly and accommodating staff, particularly at check-in.
Location
8.64
Good location mentioned by multiple reviewers, providing easy access to local amenities.
Room Quality
8.59
Rooms were reported as spacious, updated, and mostly comfortable.
Amenities
8.62
A variety of amenities such as a full kitchen setup and entertainment options highlighted positively.
Value for Money
8.08
Affordable rates for the offered quality and amenities, but some concerns raised about extra charges.
Food and Beverage
7.63
Breakfast options were a point of contention; some dissatisfaction expressed.
Overall Experience
8.6
Generally positive reviews with a few caveats regarding cleanliness and breakfast.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 11:16

Property Description

Convenient Location
Located just off Interstate 80 near the Des Moines Golf and Country Club, Sonesta Simply Suites Des Moines offers easy access to key attractions and corporate offices.

Comfortable Amenities
Enjoy the convenience of a fully equipped kitchen and free high-speed internet in every suite. Stay active at the fitness center and take advantage of on-site laundry facilities.

Local Attractions
Explore the nearby Jordan Creek Town Center Mall and Living History Farms outdoor museum. Plus, with corporate offices like Wells Fargo and State Farm Insurance in close proximity, this pet-friendly hotel is perfect for business and leisure travelers alike.

Book your stay at Sonesta Simply Suites Des Moines for a seamless blend of comfort and convenience.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

When traveling with pets, please note that an extra charge of $75 per room for stays up to 7 nights, $150 for all longer stays. A maximum of 2 pets per room is allowed.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: DSM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 5 per day.

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.3
Based on 378 reviews
Cleanliness: 7.13
Service: 9.1
Location: 8.64
Room Quality: 8.59
Amenities: 8.62
Value for Money: 8.08
Food and Beverage: 7.63
Overall Experience: 8.6
J
Jason solo_traveller us
10
2026-03-29 via Nuitee
M
Marcie couple us
8
We stay here every time we are in West Des Moines. It’s a great value!
Pros:

The rooms are always clean and comfortable. The hallways could definitely use some work, but once you get in the room, it’s nice.

Cons:

If you are there for an extended stay. They only clean your room every other week. You can ask for fresh towels and other necessities. The halls always seem like they need to be cleaned.

2026-03-24 via Nuitee
C
Carla solo_traveller us
8
Pros:

Quiet, comfortable

Cons:

.couldve been cleaned better and smelled better

2026-03-23 via Nuitee
H
Hinke family_with_children us
7
Pros:

The staff was outstanding.

Cons:

The smell of Marijuana throughout the entire building.

2026-03-20 via Nuitee
H
Hinke family_with_children us
10
2026-03-20 via Nuitee
K
KVV DEVENDRA RAO family_with_children in
8
2026-03-17 via Nuitee
M
Michael couple us
9
2026-03-16 via Nuitee
J
Jeri couple us
7
Overall, good for location, poor for the cleaning process
Pros:

Good location

Cons:

We stayed for over a week. Housekeeping came by twice to asked if we wanted the room to be cleaned. Both times we told them yes; however, they never returned to clean the room.

2026-03-09 via Nuitee
G
Gill family_with_children us
3
2026-03-07 via Nuitee
A
Ayinde family_with_children us
9
Sonesta's Newest Members
Pros:

The quiet space, the overall roominess of the interior and the staff was great!
They had everything ya needed including privacy.
I am now looking into their other affiliated hotels. Sonesta, the Galleria one in Dallas is probably the next stop! Thanks guys!

2026-03-05 via Nuitee
S
Sue couple us
7
2026-03-04 via Nuitee
M
Megan solo_traveller us
1
Pros:

The pricing, but I quickly learned you pay for what you get.

Cons:

It smelled of weed the second you walked into the building. Someone was smoking weed in a room down the hall from me. I got woken up from the smell coming into my room. I couldn’t take the headache anymore and finally just left. I was told by staff that they couldn’t tell where the weed was coming from so there’s nothing they could do.

2026-03-02 via Nuitee
B
Ben solo_traveller us
3
All in all, the price was fair for 2 nights of stay, but the amenities were really lacking.
Pros:

It was easy to find and the staff was friendly. Close proximity to everything you need. Tvs and channel selection were great.

Cons:

There was no ice maker in the fridge or freezer. Like they said, Along with no ice makers in the hallways, there were stains on the ceiling from previous water damage and cracked off drywall mud on the ceiling. If you want to do laundry , you have to download an app instead of just bringing some change , which was really Annoying. Witnessed another guest Ask for a extra blanket for his wife for their room and he was told. No, we can't give you that. There's no continental breakfast, which I think would greatly help them. They boast about being able to cook in your own room. Because it's a suite, but most people when traveling don't have time to do that. Water pressure in the shower was like , barely turning on a sink faucet and having it dribble out on you. Parking lot is super dark at night. Which is kind of off-putting to some people.

2026-02-23 via Nuitee
J
Jamey solo_traveller us
8
2026-02-23 via Nuitee
A
Amber couple us
1
2026-02-22 via Nuitee
K
Katie family_with_children us
6
Pros:

Location, room amenities, price

Cons:

The strong smell of Marijuana every day and the occasional smell of cigarettes even though its a non smoking place. The place is rather beat up with broken pieces in the walls, stained sofas, vinyl floor peeling up in my room, tub spigot really loose hanging in wall, electric outlets with no covers hanging out of walls, dirty dishes in silverware drawer and cabinet. The elevator smelled like rotten fish.

2026-02-13 via Nuitee
N
Naomi solo_traveller us
8
2026-02-13 via Nuitee
J
Jeff solo_traveller us
7
2026-02-12 via Nuitee
E
Erin solo_traveller us
1
Dissatisfied and exhausting.
Pros:

Staff was kind upon check in, room was sufficient

Cons:

I've stayed here before and felt satisfied. However, this trip, around 1:30 am, a party of 25 teenagers came onto the third floor, screaming and yelling for 3 hours. Staff didn't respond to complaints of other guests. I found a person sleeping on the floor in the hall as I finally left at 5:30 am. It was the least restful night I've had in a hotel in a long time. Upon walking down to the elevator, the hallways and lobby were lined with trash.

2026-02-09 via Nuitee
M
Michelle family_with_children us
9
2026-02-09 via Nuitee