Sonesta Simply Suites Des Moines

Hotels
Sonesta Simply Suites
8.3 (429 reviews)
7625 Office Plaza Drive North , West Des Moines , us

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Heating
See all facilities

Review Highlights

Pros:
Clean and spacious rooms
Friendly staff
Good location
Affordable pricing
Cons:
Issues with cleanliness in public areas
Breakfast quality inconsistency
Additional parking charges

Categories

Cleanliness
7.13
Some issues reported with mold and cleanliness in public areas, but room cleanliness was mostly praised.
Service
9.1
Most reviews highlight friendly and accommodating staff, particularly at check-in.
Location
8.64
Good location mentioned by multiple reviewers, providing easy access to local amenities.
Room Quality
8.59
Rooms were reported as spacious, updated, and mostly comfortable.
Amenities
8.62
A variety of amenities such as a full kitchen setup and entertainment options highlighted positively.
Value for Money
8.08
Affordable rates for the offered quality and amenities, but some concerns raised about extra charges.
Food and Beverage
7.63
Breakfast options were a point of contention; some dissatisfaction expressed.
Overall Experience
8.6
Generally positive reviews with a few caveats regarding cleanliness and breakfast.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 11:16

Property Description

Convenient Location
Located just off Interstate 80 near the Des Moines Golf and Country Club, Sonesta Simply Suites Des Moines offers easy access to key attractions and corporate offices.

Comfortable Amenities
Enjoy the convenience of a fully equipped kitchen and free high-speed internet in every suite. Stay active at the fitness center and take advantage of on-site laundry facilities.

Local Attractions
Explore the nearby Jordan Creek Town Center Mall and Living History Farms outdoor museum. Plus, with corporate offices like Wells Fargo and State Farm Insurance in close proximity, this pet-friendly hotel is perfect for business and leisure travelers alike.

Book your stay at Sonesta Simply Suites Des Moines for a seamless blend of comfort and convenience.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

When traveling with pets, please note that an extra charge of $75 per room for stays up to 7 nights, $150 for all longer stays. A maximum of 2 pets per room is allowed.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: DSM

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.3
Based on 429 reviews
Cleanliness: 7.13
Service: 9.1
Location: 8.64
Room Quality: 8.59
Amenities: 8.62
Value for Money: 8.08
Food and Beverage: 7.63
Overall Experience: 8.6
L
Liz family_with_children us
4
Pros:

Location. Room layout was nice and sort of updated like carpeting but the air vents were rusty and the bathroom had black mold in the grout

Cons:

Staff very rude. After a 4.5 hour drive we arrived at 3pm. We walked in and were met with a scowl as the clerk snapped "check in is at 4" not hey welcome in can I help you?. We left to get food came back at 3:54 my husband said are we close enough or do we have to wait 6 mins. She said you have to wait. So we sat down. At 4 she helped another guest check in and never said hey guys I'm ready for you now come on over. Just absolutely the worst ive ever experienced

2026-07-21 via Nuitee
M
Maximilian solo_traveller us
6
Great Value, keep expectations low.
Pros:

Very close to I80 and Jordan Creek Town Center.

Cons:

Laundry facilities weren’t very consumer friendly. Some items in the room weren’t totally clean.

2026-07-18 via Nuitee
B
Bob couple us
8
2026-07-14 via Nuitee
N
Nikki family_with_children us
6
Decent stay but we likely won’t return.
Pros:

It was clean and the location was safe.

Cons:

The AC didn’t work. Our room remained hot throughout the duration of the trip. Although the room was very clean, there was a strong smell of mildew near the windows and AC unit. The kitchenette was convenient but we ultimately couldn’t use the stove because it made the room even warmer than before. The hallways had a strong smell of marijuana at times.

2026-07-13 via Nuitee
S
shambeel couple us
7
2026-07-07 via Nuitee
P
Pedro couple us
10
2026-07-03 via Nuitee
B
Benjamin family_with_children us
9
2026-06-29 via Nuitee
G
Greg couple us
8
2026-06-23 via Nuitee
C
Carole couple us
10
Pros:

The staff was excellent and very friendly !!

2026-06-22 via Nuitee
K
King solo_traveller us
10
2026-06-21 via Nuitee
D
Denisha couple us
7
2026-06-21 via Nuitee
A
Ailani solo_traveller us
1
Worst experience
Cons:

We arrived little earlier than 4 pm check in time. They didn't give the room even though the rooms were ready. We asked for a restroom to be used, they said it is under renovation and closed. Bathroom had no bar or hand soap at the basin. Shower had only hot water so we couldn't even take a shower. They said they will give $25 credit for shower not working but that never came. Even after messaging them for the credit, there was no response. Worst experience we had.

2026-06-16 via Nuitee
E
Elizabeth solo_traveller us
8
I would stay at this location again!
Pros:

The room was large and quiet. Everything was so clean. The kitchen and bathroom were especially well done.

Cons:

The mattress was very soft.

2026-06-15 via Nuitee
D
David couple us
9
2026-06-15 via Nuitee
S
Sharon solo_traveller us
9
I’ll repeat staying here.
Pros:

Clean and friendly staff

Cons:

Easy access off interstate

2026-06-11 via Nuitee
M
Mora solo_traveller us
1
2026-06-06 via Nuitee
K
Kirt solo_traveller us
9
2026-06-05 via Nuitee
J
James couple us
1
Pros:

Customer Service

2026-06-05 via Nuitee
B
Byles couple us
8
I enjoy the room only. But I think if breakfast is not offered. There should be a shop in hotel to purchase necessities
Pros:

The room was spacious.

Cons:

No pool some staff very rude and I was there 2 1/2 wks couldn’t get bed sheets changed or cleaners in.

2026-06-01 via Nuitee
F
Finn solo_traveller us
9
Great stay
Pros:

Clean and comfortable beds. Loved the room. Was perfect for us and our dog.

Cons:

The coffee was not the best. Plan on bringing my own next time.

2026-06-01 via Nuitee