Extended Stay America Select Suites - Chicago - O'Hare

Hotels
•
Extended Stay America Suites
6.6 (344 reviews)
1201 East Touhy Avenue , Rosemont , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Lift / Elevator
Safety deposit box
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
kind staff
location
Cons:
cleanliness issues
insufficient amenities

Categories

Cleanliness
4.43
Repeatedly mentioned issues with cleanliness, including filthy rooms and inadequate housekeeping.
Service
8.9
Staff was described as kind and accommodating, with positive reviews about customer service.
Location
8.44
Location near the airport was consistently praised, contributing positively to the overall experience.
Room Quality
5.89
Rooms had significant issues, including smells and lack of basic necessities.
Amenities
5.42
Amenities lacking in essentials like towels and kitchen supplies.
Value for Money
7.38
Mixed feelings about the price relating to the offered services.
Food and Beverage
5.43
Lack of in-room coffee and insufficient kitchen supplies mentioned.
Overall Experience
6.9
Overall stay experience mixed; despite safety concerns and cleanliness issues, some aspects were satisfactory.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 05:21

Property Description

Fully Equipped Kitchens for Extended Stays
Extended Stay America - Chicago - O'Hare in Des Plaines offers fully equipped kitchens in all rooms, perfect for longer stays. Each kitchen includes a stovetop, microwave, and fridge, providing guests with the convenience of cooking their meals.

Convenient Amenities for Comfort
Guests at Extended Stay America - Chicago can enjoy laundry and ironing facilities, ensuring a hassle-free stay. The hotel also offers upgraded bedding with extra pillows, enhancing the comfort of guests during their extended visit.

Complimentary Grab-and-Go Breakfast
Start your day right with a complimentary grab-and-go breakfast at the hotel, featuring a selection of bars, muffins, hot cereal, coffee, and tea. Perfect for guests on the move or those looking for a quick and easy breakfast option.

Book your stay at Extended Stay America - Chicago - O'Hare for a comfortable and convenient extended visit.

Important information:

Please note that only weekly housekeeping services are provided. For a stay of 8 nights or longer, the provided weekly cleaning service includes dusting, vacuuming, emptying the trash, cleaning the bathroom, cleaning the kitchen and more.
Fresh towels and linen can be exchanged at the front desk at any time. Daily housekeeping services are available for an additional fee.
The grab-and-go breakfast served includes breakfast bars, muffins, hot cereal, coffee and tea only.
A valid credit card is required at check-in for payment, cash is not accepted.

Housekeeping is provided every 14 days for stays of 14 nights or longer. It includes full cleaning and linen change. For stays of 1–7 nights, fresh towels and linens are available at the front desk for a daily fee of $1.75. Additional cleaning services can be purchased at the front desk. Visual room inspections are conducted every 14 days. Breakfast and coffee are not offered. Suites include a full kitchen. Dishware and cookware are available for purchase. Laundry facilities are available 24/7. Machines accept coins or credit cards. Free Wi-Fi is available. For faster service, enhanced Wi-Fi can be purchased at wifi.esa.com. Front desk hours: Monday–Friday: 9:00 AM – 10:00 PM Saturday–Sunday: 10:00 AM – 10:00 PM After-hours assistance is available via the lobby phone (#600) or hotel’s main number. Payment is due at check-in. Weekly payments are required for long-term stays. Late payments may deactivate room keys. Smoking and vaping are prohibited indoors. A cleaning fee of up to $250 applies for violations. Quiet hours are from 10:00 PM to 8:00 AM. Please be respectful of other guests. Pets are welcome with registration and applicable fees. Pets must be leashed in public areas and crated when left alone. Staff may enter rooms for maintenance or safety checks. Report any issues to the front desk or after-hours line. Guests are responsible for daily upkeep. Trash should be disposed of in the rear parking lot dumpsters. Trash bags are available at the front desk. Check-out time is 11:00 AM. If leaving outside office hours, notify staff in advance. To extend your stay, contact the front desk early.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ORD

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

6.6
Based on 344 reviews
Cleanliness: 4.43
Service: 8.9
Location: 8.44
Room Quality: 5.89
Amenities: 5.42
Value for Money: 7.38
Food and Beverage: 5.43
Overall Experience: 6.9
S
Stephen • solo_traveller • us
7
Was bed
Pros:

Price

Cons:

Bathroom faucet & shower in bad shape
Elevator seemed in poor shape

2026-05-08 • via Nuitee
B
Baptiste • solo_traveller • fr
10
2026-05-07 • via Nuitee
T
Thomas • solo_traveller • us
1
I wouldn’t. I would never go there again.
Pros:

Absolutely nothing

Cons:

Room was dirty, outdated, broken cabinetry, and it was so bad. I left and got another room at a different hotel.

2026-05-04 • via Nuitee
M
Mesecar • couple • us
1
Really surprised this stay was.And extended stay i thought had a good reputation bur not ghis one.
Pros:

No breakfast

Cons:

Room was dirty carpets dirty bathroom dirty.
No service

2026-05-01 • via Nuitee
G
Gabriela • solo_traveller • us
10
2026-04-30 • via Nuitee
G
Gabriela • solo_traveller • us
10
2026-04-30 • via Nuitee
M
Marcel Briones • couple • mx
3
Hotel muy viejo
Pros:

La verdad usamos este hotel un par de horas, para poder resguardar nuestras maletas y cumplió el proposito.

Cons:

Reservamos ahí porque íbamos ir a un evento que estaba cerca y teníamos que regresar al aeropuerto, pero el hotel esta muy viejo y da la vibra de estar en un lugar no tan seguro, tiene instalaciones muy viejas y nos dio la sensación de que no estaba tan limpio.

2026-04-29 • via Nuitee
C
Colburn • couple • ca
10
Good location for cheap overnight stay near the airport
Pros:

It was near the airport

Cons:

Needs more pillows and soap in the bathrooms

2026-04-28 • via Nuitee
M
Miranda • solo_traveller • us
10
2026-04-27 • via Nuitee
R
Rojas • solo_traveller • us
4
It was okay, never paid for a handicap room paid for a queen studio.
Pros:

Free parking

Cons:

Tito’s bottle outside of elevator, vending machine didn’t work, front desk closed at night

2026-04-27 • via Nuitee
D
David • solo_traveller • us
8
2026-04-24 • via Nuitee
O
Oleh • solo_traveller • us
5
2026-04-21 • via Nuitee
M
Maurice • couple • us
6
2026-04-21 • via Nuitee
7
7f0b71d6656172ba88a4c33ef1869fbf • solo_traveller • us
5
Pros:

Room was clean and ok.

Cons:

Location and no airport shuttle

2026-04-18 • via Nuitee
3
3d5b299dffc57161f3b4e6f034988fe1 • solo_traveller • us
1
I did not get to stay
Pros:

My reservation was canceled by you guys so I didn't get to stay

Cons:

If I was able to get some sleep

2026-04-16 • via Nuitee
1
11e7dd1f9dc372beaaee3cd19f0b134e • solo_traveller • us
9
2026-04-15 • via Nuitee
2
20a96f9e5bef7311e7f7a90503fbbd70 • family_with_children • us
4
Pros:

Location

Cons:

There was what looked like dirt stain in the tub. Not enough towel for my group and or soap

2026-04-13 • via Nuitee
B
bcd29750743d734a2f40e9735bb0e988 • couple • us
4
We were disappointed in the cleanliness and wound up leaving that night to drive several hours home after the concert
Pros:

It was close to Allstate arena, where we were going to a concert

Cons:

The room was dirty—hair and debris in the sheets, clumps of fuzz on the floor, sticky floor near the sink, the faucets were sticky

2026-04-12 • via Nuitee
9
910a98d8be6a705cb7e426ba5d580454 • couple • us
5
2026-04-12 • via Nuitee
C
Christian • couple • us
9
2026-04-10 • via Nuitee