Extended Stay America Select Suites - Chicago - O'Hare

Hotels
•
Extended Stay America Suites
6.6 (391 reviews)
1201 East Touhy Avenue , Des Plaines , US
+1 847-294-9693

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Heating
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
kind staff
location
Cons:
cleanliness issues
insufficient amenities

Categories

Cleanliness
4.43
Repeatedly mentioned issues with cleanliness, including filthy rooms and inadequate housekeeping.
Service
8.9
Staff was described as kind and accommodating, with positive reviews about customer service.
Location
8.44
Location near the airport was consistently praised, contributing positively to the overall experience.
Room Quality
5.89
Rooms had significant issues, including smells and lack of basic necessities.
Amenities
5.42
Amenities lacking in essentials like towels and kitchen supplies.
Value for Money
7.38
Mixed feelings about the price relating to the offered services.
Food and Beverage
5.43
Lack of in-room coffee and insufficient kitchen supplies mentioned.
Overall Experience
6.9
Overall stay experience mixed; despite safety concerns and cleanliness issues, some aspects were satisfactory.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 05:21

Property Description

Fully Equipped Kitchens for Extended Stays
Extended Stay America - Chicago - O'Hare in Des Plaines offers fully equipped kitchens in all rooms, perfect for longer stays. Each kitchen includes a stovetop, microwave, and fridge, providing guests with the convenience of cooking their meals.

Convenient Amenities for Comfort
Guests at Extended Stay America - Chicago can enjoy laundry and ironing facilities, ensuring a hassle-free stay. The hotel also offers upgraded bedding with extra pillows, enhancing the comfort of guests during their extended visit.

Complimentary Grab-and-Go Breakfast
Start your day right with a complimentary grab-and-go breakfast at the hotel, featuring a selection of bars, muffins, hot cereal, coffee, and tea. Perfect for guests on the move or those looking for a quick and easy breakfast option.

Book your stay at Extended Stay America - Chicago - O'Hare for a comfortable and convenient extended visit.

Important information:

Please note that only weekly housekeeping services are provided. For a stay of 8 nights or longer, the provided weekly cleaning service includes dusting, vacuuming, emptying the trash, cleaning the bathroom, cleaning the kitchen and more.
Fresh towels and linen can be exchanged at the front desk at any time. Daily housekeeping services are available for an additional fee.
The grab-and-go breakfast served includes breakfast bars, muffins, hot cereal, coffee and tea only.
A valid credit card is required at check-in for payment, cash is not accepted.

Housekeeping is provided every 14 days for stays of 14 nights or longer. It includes full cleaning and linen change. For stays of 1–7 nights, fresh towels and linens are available at the front desk for a daily fee of $1.75. Additional cleaning services can be purchased at the front desk. Visual room inspections are conducted every 14 days. Breakfast and coffee are not offered. Suites include a full kitchen. Dishware and cookware are available for purchase. Laundry facilities are available 24/7. Machines accept coins or credit cards. Free Wi-Fi is available. For faster service, enhanced Wi-Fi can be purchased at wifi.esa.com. Front desk hours: Monday–Friday: 9:00 AM – 10:00 PM Saturday–Sunday: 10:00 AM – 10:00 PM After-hours assistance is available via the lobby phone (#600) or hotel’s main number. Payment is due at check-in. Weekly payments are required for long-term stays. Late payments may deactivate room keys. Smoking and vaping are prohibited indoors. A cleaning fee of up to $250 applies for violations. Quiet hours are from 10:00 PM to 8:00 AM. Please be respectful of other guests. Pets are welcome with registration and applicable fees. Pets must be leashed in public areas and crated when left alone. Staff may enter rooms for maintenance or safety checks. Report any issues to the front desk or after-hours line. Guests are responsible for daily upkeep. Trash should be disposed of in the rear parking lot dumpsters. Trash bags are available at the front desk. Check-out time is 11:00 AM. If leaving outside office hours, notify staff in advance. To extend your stay, contact the front desk early.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ORD

Location

Guest Reviews

6.6
Based on 391 reviews
Cleanliness: 4.43
Service: 8.9
Location: 8.44
Room Quality: 5.89
Amenities: 5.42
Value for Money: 7.38
Food and Beverage: 5.43
Overall Experience: 6.9
A
Anna • solo_traveller • us
5
2026-10-30 • via Nuitee
W
Williams • couple • us
10
I was able to get the rest and time to think here.
Pros:

I came to your location for my brothers funeral and needed a decent place to stay. Will made sure I got a great room and I personally wouldn't stay no where else. He really helped me and my wife in our time of need. Please tell I said Thanks Again.

Cons:

N/A

2026-10-30 • via Nuitee
N
Nadiia • couple • us
5
2026-10-29 • via Nuitee
T
Teneaha • family_with_children • us
4
I was relieved to leave. Some people might be okay with it but I disliked it.
Pros:

Location. Across from a beautiful park.

Cons:

The entire facility was unappealing. The place was dark and drab like an old funeral home. The hotel rooms looked like old 1980's transient or halfway home studio units. The air was thick with a musty smell and the layers of dust were heavy. My first rooms bathroom and shower were disgusting. Full of dirt and mold. I couldn't wait to get out of here. The kitchen are is outdated like an old CHA apartment.

2026-10-28 • via Nuitee
R
Rodríguez • couple • us
10
2026-10-27 • via Nuitee
C
Chikayla • couple • us
8
2026-10-22 • via Nuitee
D
Dobosz • family_with_children • us
8
Cons:

Windows very dirty

2026-10-20 • via Nuitee
L
Lourdes • couple • us
9
2026-10-17 • via Nuitee
M
michael • couple • us
8
2026-10-13 • via Nuitee
D
Delgado • solo_traveller • us
10
2026-10-10 • via Nuitee
D
del valle • couple • us
6
Pros:

Está en muy buen lugar

Cons:

Que las camas tienen pelos de perro

2026-10-08 • via Nuitee
J
jacquelyne • couple • us
3
2026-10-08 • via Nuitee
J
Janice • solo_traveller • pr
6
2026-09-19 • via Nuitee
M
Mike • solo_traveller • us
10
2026-09-19 • via Nuitee
R
Remick • couple • us
1
Won't stay here again
Cons:

Says it has a fully equipped kitchen. There was not one dish in the kitchen. Not one plate, glass, silverware, nothing. Floor was sticky and not clean. Walked barefoot to the bathroom and back to the bed and my feet were black. Was not a good experience.

2026-09-17 • via Nuitee
B
Bulent • solo_traveller • us
1
Pros:

The only positive aspect of the property was its convenient location near the convention center. Otherwise, the rest of the stay was disappointing and did not meet expectations. Not worth it.

Cons:

Unfortunately, my experience was disappointing due to the following issues:

- The room, bathroom, and kitchen facilities were heavily outdated.
- The carpet was stained throughout and had a noticeable bad odor.
- The bedding comforter also had an unpleasant smell.

2026-09-16 • via Nuitee
T
Tania • couple • us
1
2026-09-13 • via Nuitee
N
Niara • couple • us
7
2026-09-10 • via Nuitee
D
Dulce • extended_group • us
10
Good
Pros:

Close to the Allstate Stadium

Cons:

My card deactivated twice

2026-09-09 • via Nuitee
J
Juliana • solo_traveller • us
7
2026-09-08 • via Nuitee