Extended Stay America Select Suites - Chicago - Hanover Park

Hotels
•
Extended Stay America Suites
6.3 (267 reviews)
1075 Lake Street , Hanover Park , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Lift / Elevator
Facilities for disabled guests
Staff adhere to local safety protocols
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Location near events
Some positive service recovery
Cons:
Poor cleanliness
Horrible room quality and amenities

Categories

Cleanliness
5.95
Multiple reviews indicate issues with cleanliness, including smoke smells and general discontent.
Service
7.95
While there were instances of delayed service, the front desk eventually resolved issues which maintains a level of service standard.
Location
8.45
Proximity to family and events received positive mentions even though there were smoking issues outside.
Room Quality
4.95
Guest reported a horrible bed and various amenities missing, affecting overall room quality.
Amenities
5.45
Amenities were lacking, with specific mentions of no breakfast or coffee and the need to pay for kitchen tools.
Value for Money
6.45
Value seems compromised due to service and cleanliness issues, though pricing appeared acceptable.
Food and Beverage
4.45
Complaints that breakfast was not included as advertised significantly lowered the satisfaction.
Overall Experience
6.75
Overall mixed feelings due to significant negatives but some positives balanced the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 12:09

Property Description

Fully Equipped Kitchens
Experience the convenience of a fully equipped kitchen in every room at Extended Stay America - Chicago - Hanover Park. Cook your favorite meals just like at home with a stove top, microwave, and fridge provided.

Convenient Amenities
Enjoy the hotel's laundry and ironing facilities, ensuring you always look your best during your extended stay. Experience a comfortable night's sleep with upgraded bedding and extra pillows in every room.

Free Onsite Parking
Forget the hassle of searching for parking. Extended Stay America - Chicago - Hanover Park offers free onsite parking for all guests. Explore nearby attractions like Alexian Field, Schaumburg Airport, and Sears Centre Arena during your stay.

Ready to experience comfort and convenience? Book your stay at Extended Stay America - Chicago - Hanover Park now!

Important information:

Housekeeping service is offered every 14 days.

For a stay of 14 nights or longer, the provided weekly cleaning service includes dusting, vacuuming, emptying the trash, cleaning the bathroom, cleaning the kitchen and more.

Fresh towels and linen can be exchanged at the front desk anytime.

Daily housekeeping services are available for an additional fee.

A valid credit card is required at check-in for payment; cash is not accepted.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ORD

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

6.3
Based on 267 reviews
Cleanliness: 5.95
Service: 7.95
Location: 8.45
Room Quality: 4.95
Amenities: 5.45
Value for Money: 6.45
Food and Beverage: 4.45
Overall Experience: 6.75
T
Trinidad • extended_group • us
5
Effective stay but not happy with the staff because no one was in the front desk when needed.
Pros:

Everything was pretty good and everything was close by lots of stores.

Cons:

called on phone because we needed more towels (only had 1 regular size towel to take a shower) called on the phone to the lobby and the speaker part of the phone was not working stayed in room 323… But it was ok I know sometimes things happen… so I went downstairs to the lobby was there hitting the counter and calling out hello for like 15 minutes and no one came to the desk went back upstairs even though I new they could not hear me I called twice then ran to the lobby again and finally after calling out like for 5 more minutes utes someone came to the desk and I just asked for the towels and went back to my room…

2026-04-14 • via Nuitee
C
Chubirka • couple • us
10
2026-04-14 • via Nuitee
M
Marcano • couple • us
10
Pros:

🙏🏻🙏🏻

2026-04-04 • via Nuitee
M
Marcano • couple • us
10
Pros:

🙏🏻

2026-04-04 • via Nuitee
M
Marcano • couple • us
10
Pros:

🥰🥰

2026-04-04 • via Nuitee
K
Kennyatta • couple • us
1
Pros:

The property was down town close to everything in a nice setting. But the room and hallway spelled like dogs because this hotel does accept dogs. I got bit up by something on my arm and back . No iron in the room had to keep going down stairs for new towels room key stopped working several times whole stay was a bad experience

2026-04-02 • via Nuitee
C
Carvajal • family_with_children • us
10
2026-04-01 • via Nuitee
K
Kenneth • family_with_children • us
9
Pros:

Everything

2026-03-27 • via Nuitee
T
Tyeisha • solo_traveller • us
1
2026-03-05 • via Nuitee
O
O • solo_traveller • us
5
2026-03-02 • via Nuitee
T
Tawon • couple • us
8
Great stay
Pros:

Very clean

Cons:

Some days could smell smoke

2026-02-23 • via Nuitee
T
Tawon • couple • us
8
Great stay
Pros:

Close to work area and expressway

Cons:

N/a

2026-02-23 • via Nuitee
B
BaccelliVega • family_with_children • us
8
Pros:

The staff were very friendly and helpful with my needs.

2026-01-25 • via Nuitee
G
Gary • solo_traveller • us
1
Checked out after only 1 night.
Pros:

Location worked as to proximity to family.

Cons:

The bed was horrible. Mattress was like sleeping on the floor. I awoke in the morning with a very sore back.

2026-01-20 • via Nuitee
J
Justin • solo_traveller • us
1
Was good until Sandra decided she needed more guests than available and overbooked rooms forcing to have to move to anot
Pros:

Property was horrendous. Prostitution, Drug Use, Animal Feces. and when brought to the attention of the property. I was asked to vacate.

Cons:

Sandra - Location Manager

2026-01-19 • via Nuitee
K
KATHAN • couple • ca
5
Pros:

N/A

2026-01-19 • via Nuitee
P
Pershan • solo_traveller • us
5
2026-01-19 • via Nuitee
Y
Yunior • couple • us
10
Pros:

Precio y ubicación

2026-01-16 • via Nuitee
A
Adam • solo_traveller • us
2
Cons:

It smelled like cat urine

2026-01-05 • via Nuitee
C
Carlos • family_with_children • us
10
Pros:

Solo puedo decir que todo salio perfecto muchas gracias pronto regreso

2025-12-29 • via Nuitee