Extended Stay America Select Suites - Chicago - Hanover Park

Hotels
•
Extended Stay America Suites
6.3 (283 reviews)
1075 Lake Street , Hanover Park , us
+1 630-893-4823

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Heating
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Location near events
Some positive service recovery
Cons:
Poor cleanliness
Horrible room quality and amenities

Categories

Cleanliness
5.95
Multiple reviews indicate issues with cleanliness, including smoke smells and general discontent.
Service
7.95
While there were instances of delayed service, the front desk eventually resolved issues which maintains a level of service standard.
Location
8.45
Proximity to family and events received positive mentions even though there were smoking issues outside.
Room Quality
4.95
Guest reported a horrible bed and various amenities missing, affecting overall room quality.
Amenities
5.45
Amenities were lacking, with specific mentions of no breakfast or coffee and the need to pay for kitchen tools.
Value for Money
6.45
Value seems compromised due to service and cleanliness issues, though pricing appeared acceptable.
Food and Beverage
4.45
Complaints that breakfast was not included as advertised significantly lowered the satisfaction.
Overall Experience
6.75
Overall mixed feelings due to significant negatives but some positives balanced the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 12:09

Property Description

Fully Equipped Kitchens
Experience the convenience of a fully equipped kitchen in every room at Extended Stay America - Chicago - Hanover Park. Cook your favorite meals just like at home with a stove top, microwave, and fridge provided.

Convenient Amenities
Enjoy the hotel's laundry and ironing facilities, ensuring you always look your best during your extended stay. Experience a comfortable night's sleep with upgraded bedding and extra pillows in every room.

Free Onsite Parking
Forget the hassle of searching for parking. Extended Stay America - Chicago - Hanover Park offers free onsite parking for all guests. Explore nearby attractions like Alexian Field, Schaumburg Airport, and Sears Centre Arena during your stay.

Ready to experience comfort and convenience? Book your stay at Extended Stay America - Chicago - Hanover Park now!

Important information:

Housekeeping service is offered every 14 days.

For a stay of 14 nights or longer, the provided weekly cleaning service includes dusting, vacuuming, emptying the trash, cleaning the bathroom, cleaning the kitchen and more.

Fresh towels and linen can be exchanged at the front desk anytime.

Daily housekeeping services are available for an additional fee.

A valid credit card is required at check-in for payment; cash is not accepted.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ORD

Location

Guest Reviews

6.3
Based on 283 reviews
Cleanliness: 5.95
Service: 7.95
Location: 8.45
Room Quality: 4.95
Amenities: 5.45
Value for Money: 6.45
Food and Beverage: 4.45
Overall Experience: 6.75
M
Mateo • solo_traveller • us
8
2026-08-20 • via Nuitee
D
Díaz Forero • solo_traveller • us
10
Muy hermoso acojedor
Pros:

La atención

Cons:

Nada todo me gustó

2026-08-15 • via Nuitee
A
Aliaksandr • couple • us
10
2026-07-16 • via Nuitee
S
Serdamba • solo_traveller • us
1
Cons:

I made a reservation and paid in advance, but when I arrived at 4:00 in the morning, they did not let me in. I was unable to stay at the hotel that I had reserved and already paid for!!!

2026-07-13 • via Nuitee
C
Chubirka • solo_traveller • us
5
Cons:

False advertising on breakfast included. Carpets were filthy and they have bugs

2026-07-05 • via Nuitee
C
Chubirka • solo_traveller • us
5
Cons:

False advertising on the breakfast included. Carpets were filthy and they have bugs

2026-07-05 • via Nuitee
A
Antonio • couple • us
1
Very Bad
Pros:

In this occasion nothing.

Cons:

Is very dirty.

2026-07-02 • via Nuitee
M
Munarbek • couple • us
10
2026-07-01 • via Nuitee
P
Pelz • solo_traveller • us
1
Pros:

Location

Cons:

Poor staff. No kitchen ware.
No TV

2026-06-28 • via Nuitee
S
Svitlana • solo_traveller • us
2
Pros:

clean sheets, lots of lighting

Cons:

Dirty floor in the corridors, dirty floor in the room, small number of towels. No shampoo, conditioner and shower gel. No drinking glasses, no napkins.

2026-06-15 • via Nuitee
S
Stephanie Renee S Doyle • solo_traveller • us
5
Pros:

Location.

Cons:

Facilities. It was supposed to be a supplied kitchen. It had nothing. No plates, utensils, no coffee pot no iron, no hair dryer. Just one bar of soap and towels. Disappointingly waking up not able to fix a cup of coffee. .. Especially when it didn't offer Breakfast.

2026-06-14 • via Nuitee
A
Altaf • solo_traveller • us
3
2026-06-11 • via Nuitee
J
Jeanett • couple • us
10
2026-06-09 • via Nuitee
C
Chubirka • couple • us
1
Cons:

We were told that we couldn't stay there anymore. I don't understand why we were able to get a confirmation # when we made the reservation and we travel there and the manager acted like everything was fine, even looking for a room with a bench in the bath tuband then she stated that she was going to give us a room due to a complaint of arguing the last time we were there. I asked what date that was and (a) there was no arguing and (b) we stayed there in between the date she told me the complaint was and the date she said we couldn't stay there. Why was it fine one day and not the other. I WILL NOT recommend this hotel to anyone!!

2026-06-08 • via Nuitee
D
Deepitha • family_with_children • us
6
2026-06-05 • via Nuitee
G
Gibson • solo_traveller • us
8
Pros:

I like the staff they were very friendly very helpful very courteous I would definitely come back again

Cons:

I wish that they had a workout facility

2026-05-19 • via Nuitee
C
Chubirka • couple • us
10
2026-04-14 • via Nuitee
T
Trinidad • extended_group • us
5
Effective stay but not happy with the staff because no one was in the front desk when needed.
Pros:

Everything was pretty good and everything was close by lots of stores.

Cons:

called on phone because we needed more towels (only had 1 regular size towel to take a shower) called on the phone to the lobby and the speaker part of the phone was not working stayed in room 323… But it was ok I know sometimes things happen… so I went downstairs to the lobby was there hitting the counter and calling out hello for like 15 minutes and no one came to the desk went back upstairs even though I new they could not hear me I called twice then ran to the lobby again and finally after calling out like for 5 more minutes utes someone came to the desk and I just asked for the towels and went back to my room…

2026-04-14 • via Nuitee
M
Marcano • couple • us
10
Pros:

🙏🏻🙏🏻

2026-04-04 • via Nuitee
M
Marcano • couple • us
10
Pros:

🥰🥰

2026-04-04 • via Nuitee