Sonesta Simply Suites Lansing

Hotels
•
Sonesta Simply Suites
6.8 (470 reviews)
2520 173rd Street , Lansing , US
+1 708-895-6402

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Dirty rooms
Pest infestations
Rude service

Categories

Cleanliness
4.58
Numerous reports of dirty rooms, roach infestations, and unpleasant odors.
Service
8.05
Some positive mentions of friendly staff, but also reports of rude service.
Location
10
Multiple mentions of a great location, close to amenities.
Room Quality
5.54
Complaints about outdated rooms and pest issues, overall negative sentiment.
Amenities
5.57
Lack of promised amenities such as breakfast and reported issues with facilities.
Value for Money
6.53
Generally considered poor value based on cleanliness and condition.
Food and Beverage
6.58
No breakfast available; lack of food options mentioned.
Overall Experience
7.57
Overall dissatisfaction with several specific issues impacting the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 15:09

Property Description

Fully Equipped Kitchens
Experience the convenience of a fully equipped kitchen in every room at Extended Stay America - Chicago. Cook your favorite meals just like at home with a stovetop, microwave, and fridge provided in each kitchen.

Convenient Amenities
Enjoy the ease of laundry and ironing facilities available at your disposal during your extended stay. Experience comfort with upgraded bedding, including extra pillows in every room for a restful night's sleep.

Nearby Attractions
Located in Lansing, our hotel is conveniently situated near popular attractions such as Guaranteed Rate Field, Ford Motor Company, and BP Corporate Headquarters. Explore the area with ease from our central location.

Book now for a comfortable and convenient extended stay experience at Extended Stay America - Chicago - Lansing.

Important information:

Please note that only weekly housekeeping services are provided. For a stay of 8 nights or longer, the provided weekly cleaning service includes dusting, vacuuming, emptying the trash, cleaning the bathroom, cleaning the kitchen and more.
Fresh towels and linen can be exchanged at the front desk at any time. Daily housekeeping services are available for an additional fee.
A valid credit card is required at check-in for payment, cash is not accepted.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MDW

Location

Guest Reviews

6.8
Based on 470 reviews
Cleanliness: 4.58
Service: 8.05
Location: 10
Room Quality: 5.54
Amenities: 5.57
Value for Money: 6.53
Food and Beverage: 6.58
Overall Experience: 7.57
P
Precious • family_with_children • us
3
Pros:

Convenience to where I was visiting. Rooms were clean.

Cons:

Registration at check in. Dry attitude from front desk upon check in. Only one or two plugs worked. No iron in room but ironing board was. No vending machines, no ice machines, no amenities at all. Water was no hot, barely Luke warm.

2026-10-25 • via Nuitee
K
Kiera • couple • us
6
The stay over all was a 6/10. 3rd floor(my floor) had loud construction going on .
Pros:

The room was nice and clean

Cons:

They were doing construction. It was extremely loud . The workers needed me to keep my door open so they can lay tile and glue something on the door. It was just too loud.

2026-10-19 • via Nuitee
R
Robin • couple • us
7
Pros:

All the rooms on the 3rd floor were all renovated. Very nice and comfortable

Cons:

While my husband was outside smoking he was approached by a prostitute. The surrounding area is not that great.

2026-10-16 • via Nuitee
R
Robin • family_with_children • us
7
Our room was on the 3rd floor and all of the rooms were newly renovated.
2026-10-12 • via Nuitee
D
Damarion • solo_traveller • us
1
2026-10-08 • via Nuitee
B
Boykins • couple • us
1
Cons:

I seen a roach.

2026-10-07 • via Nuitee
B
Barbara • couple • us
1
Pros:

Infested with bed bugs roaches and filthy inside outside nice

2026-10-07 • via Nuitee
C
Christina • couple • us
10
2026-09-16 • via Nuitee
K
Kenisha • couple • us
1
Pros:

Nothing

Cons:

Everything

2026-09-16 • via Nuitee
L
Lynn • couple • us
1
2026-09-11 • via Nuitee
K
Kristal • couple • us
6
Okay overall
Pros:

It was clean and staff was very nice!!

Cons:

Other locations provide at least the bare minimum utensils and cookware this place didn’t. That was my only gripe really,

2026-09-10 • via Nuitee
F
Fatima • solo_traveller • us
1
Very Unpleasant stay, Extremely RUDE STAFF
Pros:

Nothing😡😤, ESPECIALLY NOT THE RUDE VERY DISRESPECTFUL STAFF THERE

Cons:

This staff was very rude to me and my child I Felt targeted and racially Profiled being a Single Mother, I was told in a rude manor that housekeeping doesn't take out the trash! I would have to take out my own trash when IM A PAYING CUSTOMER paying for a service, On the day of checkout! I the elevator wasn't working, I told them im a disabled person and will need assistance, I was told by receptionist that they will send housekeeping to assist long as I T.I.P the staff, I was fine with tipping staff for help, But I was looking for staff to finally help me, I was Ignored and a different receptionist told me that SORRY STAFF WILL NOT BE ASSISTING ME, I have to do it Myself and he was rude about it making that statement, I even managed to get some recordings of the conversations as proof, I missed the Very Severe conversations but managed to Capture a small part as ideal, I Also Reported this to Cooperate and got a claim Number aswell, I Will NEVER RECOMMEND THIS PLACE TO ANYONE WHO I LOVE, This stay leaves a NASTY VERY DISTASTEFUL STAY, As I Mentioned I was RACIALLY PROFILED, AND THE STAFF WAS VERY RUDE TO ME AND MY MINOR CHILD, My daughter even witnessed the Disrespect how I was being talked to by The Very Unprofessional Staff, which really upsetted her of withness her Mother being spoken that way, I would appreciate it when cooperate would reach out to me Very soon.

2026-09-02 • via Nuitee
A
Analastra71 • extended_group • us
8
2026-09-01 • via Nuitee
S
Shari • solo_traveller • us
8
Pros:

The room was spacious, kitchenette had dishwasher, stove top, and plenty of cabinet space. Location is great for car commuters.

Cons:

The stated pet policy of any breed up to 30 pounds neglected to say dogs only.

2026-09-01 • via Nuitee
S
Shamika • family_with_children • us
1
Terrible
Pros:

The front desk clerk was rude to me and 5 others that booked a room. He refused to check me in after being in a tornado even after the room was paid for and confirmed through their corporate office.

Cons:

I never stayed and was still charged for 2 rooms
2 nights

2026-08-24 • via Nuitee
T
Taylor • solo_traveller • us
10
2026-08-20 • via Nuitee
K
Kenneth • family_with_children • us
8
2026-08-15 • via Nuitee
M
maria • couple • us
9
2026-08-10 • via Nuitee
M
Marcus • couple • us
8
Overall the stay was satisfactory.
Pros:

The room was modern and clean.

Cons:

Some of the tenets was questionable.

2026-08-06 • via Nuitee
K
Kyera • family_with_children • us
1
2026-08-03 • via Nuitee