Extended Stay America Suites - Chicago - Woodfield Mall

Hotels
•
Extended Stay America Suites
8 (365 reviews)
1200 American Lane , Schaumburg , us
+1 847-517-7255

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Cleanliness issues
Room quality problems

Categories

Cleanliness
7.5
Multiple mentions of dirtiness, bugs, and stains.
Service
10
Friendly and helpful staff mentioned in several reviews.
Location
9.5
Consistently highlighted as a pro for convenience.
Room Quality
7
Complaints about odors, bugs, and uncomfortable beds.
Amenities
8
Some amenities lacking; e.g., no shampoos provided.
Value for Money
7.5
Mixed sentiment; some improvements needed for value.
Food and Beverage
6
Negative feedback regarding breakfast offerings.
Overall Experience
8.5
General frustration noted but some positive aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 10:21

Property Description

Fully Equipped Kitchen in Every Room
Experience the convenience of a fully equipped kitchen in every room at Extended Stay America - Chicago - Woodfield Mall. Cook your favorite meals just like at home with a stovetop, microwave, and fridge provided in each kitchen.

Complimentary Grab-and-Go Breakfast
Start your day right with a grab-and-go breakfast featuring a selection of bars, muffins, hot cereal, coffee, and tea. Whether you're in a rush or prefer breakfast in the comfort of your room, we've got you covered.

Convenient Amenities and Nearby Attractions
Enjoy free WiFi, 24-hour front desk service, laundry facilities, and upgraded bedding during your stay. Explore nearby attractions such as Woodfield Mall, Arlington Park Race Track, and Gameworks for a memorable experience.

Book your stay at Extended Stay America - Chicago - Woodfield Mall now for a comfortable and convenient extended visit.

Important information:

Housekeeping service is offered every 14 days. For stays of 14 nights or longer, the provided weekly cleaning service includes dusting, vacuuming, emptying the trash, cleaning the bathroom, cleaning the kitchen, and more. Fresh towels and linen can be exchanged at the front desk at any time. Daily housekeeping services are available for an additional fee. A valid credit card is required at check-in for payment; cash is not accepted.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ORD

Location

Guest Reviews

8
Based on 365 reviews
Cleanliness: 7.5
Service: 10
Location: 9.5
Room Quality: 7
Amenities: 8
Value for Money: 7.5
Food and Beverage: 6
Overall Experience: 8.5
Y
Yong Thao • solo_traveller • us
10
2026-08-21 • via Nuitee
C
Celia • solo_traveller • us
4
2026-08-07 • via Nuitee
M
Maly • extended_group • us
10
My vacation hotel every year
Pros:

The area and surrounding area, lots of restaurants and grocery stores, shop, also good neighborhood area safe

Cons:

None

2026-08-02 • via Nuitee
M
Mitsuhiko • solo_traveller • jp
2
2026-06-16 • via Nuitee
V
Velia • couple • us
8
2026-06-13 • via Nuitee
T
Taras • solo_traveller • us
3
2026-06-11 • via Nuitee
M
Maria • solo_traveller • us
1
Cons:

Is not clean. Water flushing from the toilet. And they tell me we don't have more room. Just clean and you stay there

2026-06-10 • via Nuitee
H
Holly • family_with_children • us
8
We enjoyed our stayed.
Pros:

Close to where I needed to be, nice staff, and the room was very nice.

Cons:

The stairway in the back smelt like dog pee where the carpet was.

2026-05-21 • via Nuitee
J
Jackie • couple • us
10
Pros:

The kitchenette. The fact I can cook my own food

2026-05-15 • via Nuitee
R
Renato • solo_traveller • us
8
2026-05-11 • via Nuitee
C
Cassidy • solo_traveller • us
1
Was porn filmed in my room & not cleaned up? Gross.
Pros:

Absolutely nothing

Cons:

The most disgusting place I've ever had the misfortune to reserve. We left shortly after seeing our rooms, got a different hotel. STILL haven't gotten my full refund.

Bodily functions on the dresser, bed headboard & overall a very unclean & outdated room. Our son's bed was broken in his room, there was kleenex pushed into the door peephole.

I'm pretty sure someone filmed pork & the poor workers did the best they could.
DO NOT STAY HERE

2026-05-10 • via Nuitee
D
Derek • solo_traveller • us
1
Terrible - Room was given away before we arrived
Pros:

Nothing.

Cons:

Our reservation was was canceled by the hotel as they gave my room to someone else.

2026-05-07 • via Nuitee
G
Greg • family_with_children • us
3
WE STOOD THERE BECAUSE WE HAD NO CHOICE IT WAS ALREADY PAY
Pros:

the breakfast sucks power bar and staled coffee,,,
it was a bit late to cancelled this dump.

Cons:

THE ROOM WAS NOT CLEAN , SHOWER WAS FILLTY WE CLEAN IT , THE FRIDGE WAS GOOD , WHEN I ASK FOR PANS AND UTENSILES THEY WERE SECOND HAND SCTACH WORN DIRTY ALSO ASK FOR A COFFEE MAKES IT WAS DISCUSTING AND I CAN KEEP GOING .

2026-04-30 • via Nuitee
J
Jonathan • couple • us
5
The price was good. The overall experience was not good likely will not stay here again ended up checking out early to j
Pros:

I thought the location in the overall area where the hotel was located was very nice

Cons:

Walked into the room and there was something leaking from the kitchen at so there was a puddle of water as soon as we got into the room, cleaned it up woke up the next morning, and it was back could not find the source of the leak. Hotel staff did not knock and walked in on My Wife and I while we were in the room.

People fighting yelling, throwing and hitting things in the hallway and the room next-door called the desk about the issue. Said they would look into it. The issue continued for another hour or two after the phone call.

2026-04-27 • via Nuitee
A
Alejandro • solo_traveller • us
10
Pros:

It was clean room

Cons:

N\A

2026-04-21 • via Nuitee
B
Bradley • solo_traveller • us
2
Leaves much to be desired when charging a decent amount of money
Pros:

Location

Cons:

Gross, dirty, and loud people at all hours. Even at check in, had the clerk try and charge me 100 dollars more than what my price was from booking.com

Had nasty hairs in my shower curtain from someone and more hair on top of toilet.

Toilet is from 1933. So bad. So dingy and gross. The glass to the entry way doesn’t look like it’s been cleaned in years. Sleep with a bed sheet and pillows from what feels like a resale shop. TV is so small and dated, didn’t even want to turn it on. Place needs cleaning, gutting, and upgrading.

Then when walking in, just these older people just sitting in the lobby all day. No clue what that’s about.

I won’t be staying here again, ever. I’ll gladly pay more to stay at something nicer.

2026-04-13 • via Nuitee
S
Sheena • family_with_children • us
1
We didn’t stay… I do not recommend.
Pros:

It was close to everything

Cons:

The rooms weren’t properly cleaned. It had a bad odor and food was still in the refrigerator. They also have roaches. Which is why we didn’t stay and had to find another hotel.

2026-04-06 • via Nuitee
K
Kosta • solo_traveller • us
8
Good
Pros:

Big parking

Cons:

Laundry was out of service

2026-04-06 • via Nuitee
T
Troy Lundgren • solo_traveller • us
10
All nice. As expected.
Pros:

All nice. As expected.

Cons:

All nice. As expected.

2026-03-31 • via Nuitee
T
Torionto • solo_traveller • us
10
2026-03-27 • via Nuitee