Extended Stay America Suites - Chicago - Woodfield Mall

Hotels
Extended Stay America Suites
8 (342 reviews)
1200 American Lane , Schaumburg , us

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Facilities for disabled guests
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Cleanliness issues
Room quality problems

Categories

Cleanliness
7.5
Multiple mentions of dirtiness, bugs, and stains.
Service
10
Friendly and helpful staff mentioned in several reviews.
Location
9.5
Consistently highlighted as a pro for convenience.
Room Quality
7
Complaints about odors, bugs, and uncomfortable beds.
Amenities
8
Some amenities lacking; e.g., no shampoos provided.
Value for Money
7.5
Mixed sentiment; some improvements needed for value.
Food and Beverage
6
Negative feedback regarding breakfast offerings.
Overall Experience
8.5
General frustration noted but some positive aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 10:21

Property Description

Fully Equipped Kitchen in Every Room
Experience the convenience of a fully equipped kitchen in every room at Extended Stay America - Chicago - Woodfield Mall. Cook your favorite meals just like at home with a stovetop, microwave, and fridge provided in each kitchen.

Complimentary Grab-and-Go Breakfast
Start your day right with a grab-and-go breakfast featuring a selection of bars, muffins, hot cereal, coffee, and tea. Whether you're in a rush or prefer breakfast in the comfort of your room, we've got you covered.

Convenient Amenities and Nearby Attractions
Enjoy free WiFi, 24-hour front desk service, laundry facilities, and upgraded bedding during your stay. Explore nearby attractions such as Woodfield Mall, Arlington Park Race Track, and Gameworks for a memorable experience.

Book your stay at Extended Stay America - Chicago - Woodfield Mall now for a comfortable and convenient extended visit.

Important information:

Housekeeping service is offered every 14 days. For stays of 14 nights or longer, the provided weekly cleaning service includes dusting, vacuuming, emptying the trash, cleaning the bathroom, cleaning the kitchen, and more. Fresh towels and linen can be exchanged at the front desk at any time. Daily housekeeping services are available for an additional fee. A valid credit card is required at check-in for payment; cash is not accepted.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ORD

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for US$0 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8
Based on 342 reviews
Cleanliness: 7.5
Service: 10
Location: 9.5
Room Quality: 7
Amenities: 8
Value for Money: 7.5
Food and Beverage: 6
Overall Experience: 8.5
B
Bradley solo_traveller us
2
Leaves much to be desired when charging a decent amount of money
Pros:

Location

Cons:

Gross, dirty, and loud people at all hours. Even at check in, had the clerk try and charge me 100 dollars more than what my price was from booking.com

Had nasty hairs in my shower curtain from someone and more hair on top of toilet.

Toilet is from 1933. So bad. So dingy and gross. The glass to the entry way doesn’t look like it’s been cleaned in years. Sleep with a bed sheet and pillows from what feels like a resale shop. TV is so small and dated, didn’t even want to turn it on. Place needs cleaning, gutting, and upgrading.

Then when walking in, just these older people just sitting in the lobby all day. No clue what that’s about.

I won’t be staying here again, ever. I’ll gladly pay more to stay at something nicer.

2026-04-13 via Nuitee
K
Kosta solo_traveller us
8
Good
Pros:

Big parking

Cons:

Laundry was out of service

2026-04-06 via Nuitee
S
Sheena family_with_children us
1
We didn’t stay… I do not recommend.
Pros:

It was close to everything

Cons:

The rooms weren’t properly cleaned. It had a bad odor and food was still in the refrigerator. They also have roaches. Which is why we didn’t stay and had to find another hotel.

2026-04-06 via Nuitee
T
Troy Lundgren solo_traveller us
10
All nice. As expected.
Pros:

All nice. As expected.

Cons:

All nice. As expected.

2026-03-31 via Nuitee
T
Torionto solo_traveller us
10
2026-03-27 via Nuitee
T
Taim couple us
10
Pros:

Kind staff, pretty and involved General Manager, comforting suburban views from the windows.

2026-03-22 via Nuitee
K
Ken solo_traveller us
5
Need to be cleaner
Pros:

It was quiet and that’s what I needed

Cons:

Somebody was smoking and one of the other rooms and it was coming into my room. I was very annoyed. I never smoked in my life and I didn’t need that.

2026-03-17 via Nuitee
B
Blondelle couple us
7
2026-03-13 via Nuitee
C
Cynthia family_with_children us
9
2026-03-08 via Nuitee
I
Israel couple us
9
Great would go again
Pros:

Good overall

Cons:

Weak bed

2026-02-27 via Nuitee
O
Orozbai couple us
4
2026-01-21 via Nuitee
A
Alex solo_traveller us
6
Decent
Pros:

Close to work area

Cons:

They charge you for wi-Fi , and the shampoo is complementary, but you have to ask for it and nobody body wash or mouth wash, and there also is a pet fee !!!

2026-01-19 via Nuitee
L
Laticia solo_traveller us
2
Horrible!!!
Pros:

The location was great for where I needed to attend for work.

Cons:

I was waiting 40 minutes for someone to come to the desk. Me and another customer were waiting, calling the phone in the entrance. I yelled to the back to see if anyone would and finally, he came up front. He didn't speak, greet, or nothing. I went to the room and no remote, the bed was messed up. I called the front desk from the room. He was rude on the phone. I went to the front desk to tell him, he was still rude and said he couldn't help me. I was so upset, couldn't sleep and went to the store to buy a inflatable bed due to the beds not made up.

2026-01-19 via Nuitee
K
Kayshaun couple us
10
2026-01-15 via Nuitee
G
Gonzalo couple us
1
2026-01-12 via Nuitee
G
Gonzalo couple us
1
2026-01-12 via Nuitee
H
Harriet family_with_children us
3
2026-01-11 via Nuitee
P
Pierre solo_traveller fr
7
Pros:

Proche de mon lieu de travail

2026-01-05 via Nuitee
V
Valeriia solo_traveller us
8
Pros:

Location

Cons:

No pillowcases

2026-01-02 via Nuitee
E
Eleanor solo_traveller us
7
2025-12-25 via Nuitee