Extended Stay America Suites - Chicago - Woodfield Mall

Hotels
•
Extended Stay America Suites
8 (366 reviews)
1200 American Lane , Schaumburg , US
+1 847-517-7255

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Cleanliness issues
Room quality problems

Categories

Cleanliness
7.5
Multiple mentions of dirtiness, bugs, and stains.
Service
10
Friendly and helpful staff mentioned in several reviews.
Location
9.5
Consistently highlighted as a pro for convenience.
Room Quality
7
Complaints about odors, bugs, and uncomfortable beds.
Amenities
8
Some amenities lacking; e.g., no shampoos provided.
Value for Money
7.5
Mixed sentiment; some improvements needed for value.
Food and Beverage
6
Negative feedback regarding breakfast offerings.
Overall Experience
8.5
General frustration noted but some positive aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 10:21

Property Description

Fully Equipped Kitchen in Every Room
Experience the convenience of a fully equipped kitchen in every room at Extended Stay America - Chicago - Woodfield Mall. Cook your favorite meals just like at home with a stovetop, microwave, and fridge provided in each kitchen.

Complimentary Grab-and-Go Breakfast
Start your day right with a grab-and-go breakfast featuring a selection of bars, muffins, hot cereal, coffee, and tea. Whether you're in a rush or prefer breakfast in the comfort of your room, we've got you covered.

Convenient Amenities and Nearby Attractions
Enjoy free WiFi, 24-hour front desk service, laundry facilities, and upgraded bedding during your stay. Explore nearby attractions such as Woodfield Mall, Arlington Park Race Track, and Gameworks for a memorable experience.

Book your stay at Extended Stay America - Chicago - Woodfield Mall now for a comfortable and convenient extended visit.

Important information:

Housekeeping service is offered every 14 days. For stays of 14 nights or longer, the provided weekly cleaning service includes dusting, vacuuming, emptying the trash, cleaning the bathroom, cleaning the kitchen, and more. Fresh towels and linen can be exchanged at the front desk at any time. Daily housekeeping services are available for an additional fee. A valid credit card is required at check-in for payment; cash is not accepted.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ORD

Location

Guest Reviews

8
Based on 366 reviews
Cleanliness: 7.5
Service: 10
Location: 9.5
Room Quality: 7
Amenities: 8
Value for Money: 7.5
Food and Beverage: 6
Overall Experience: 8.5
I
Ignacio • couple • us
3
Bad
Pros:

Nothing

Cons:

Everything

2026-10-31 • via Nuitee
C
Camilo Eduardo • solo_traveller • co
7
Excelente ubicación pero personas muy ruidosas
Pros:

La ubicación

Cons:

El olor

2026-10-28 • via Nuitee
A
Araceli • solo_traveller • us
1
Pros:

This places was nasty, and stinky. Plus the services was poor. I didn't stayed waiting on my refund.

Cons:

Dirty

2026-10-18 • via Nuitee
E
Eve • extended_group • us
1
I didn’t say I ended up having to go spend another $800 to stay somewhere else 15 minutes away
Pros:

The location was very close to where our meetings were being held

Cons:

The entire property was terrible. There was nothing even remotely clean about it. My shoe literally stuck to the ground from how sticky the floor was. The room was not clean at all the bathroom. The floor floors were very dirty. Everything was a mess. The worst part about it was that when I went downstairs to make the issue known the young lady at the desk said yeah I know I’m sorry.

2026-10-08 • via Nuitee
S
Simon • couple • us
5
2026-09-16 • via Nuitee
W
Williams • solo_traveller • us
3
Pros:

It was close to where I needed to be

Cons:

The building was dirty, the hallways were not cleaned the whole weekend. The flooring by the elevator was in disrepair. The desk staff was never there.

2026-09-14 • via Nuitee
P
Pac • solo_traveller • pl
1
Jednym wyrazem; PORAŻKA. Brud i robactwo
Pros:

Nie było takiej rzeczy

Cons:

Generalnie wszystko

2026-09-14 • via Nuitee
S
Sherry • solo_traveller • us
4
was extremely dirty
Pros:

location

Cons:

dirty

2026-09-10 • via Nuitee
R
Ruben • solo_traveller • us
1
Pros:

We were so disappointed with our stay.. from the moment we walked in they told us our room was nit ready and we came in after 3

Cons:

There was an awful smell.. the bed was not a queen..it was a full .. no towels ..windows were broken 100 degrees we were very unhappy.. were told there was breakfast but was coffee and nutragrain bar

2026-08-30 • via Nuitee
Y
Yong Thao • solo_traveller • us
10
2026-08-21 • via Nuitee
C
Celia • solo_traveller • us
4
2026-08-07 • via Nuitee
M
Maly • extended_group • us
10
My vacation hotel every year
Pros:

The area and surrounding area, lots of restaurants and grocery stores, shop, also good neighborhood area safe

Cons:

None

2026-08-02 • via Nuitee
M
Mitsuhiko • solo_traveller • jp
2
2026-06-16 • via Nuitee
V
Velia • couple • us
8
2026-06-13 • via Nuitee
T
Taras • solo_traveller • us
3
2026-06-11 • via Nuitee
M
Maria • solo_traveller • us
1
Cons:

Is not clean. Water flushing from the toilet. And they tell me we don't have more room. Just clean and you stay there

2026-06-10 • via Nuitee
H
Holly • family_with_children • us
8
We enjoyed our stayed.
Pros:

Close to where I needed to be, nice staff, and the room was very nice.

Cons:

The stairway in the back smelt like dog pee where the carpet was.

2026-05-21 • via Nuitee
J
Jackie • couple • us
10
Pros:

The kitchenette. The fact I can cook my own food

2026-05-15 • via Nuitee
R
Renato • solo_traveller • us
8
2026-05-11 • via Nuitee
C
Cassidy • solo_traveller • us
1
Was porn filmed in my room & not cleaned up? Gross.
Pros:

Absolutely nothing

Cons:

The most disgusting place I've ever had the misfortune to reserve. We left shortly after seeing our rooms, got a different hotel. STILL haven't gotten my full refund.

Bodily functions on the dresser, bed headboard & overall a very unclean & outdated room. Our son's bed was broken in his room, there was kleenex pushed into the door peephole.

I'm pretty sure someone filmed pork & the poor workers did the best they could.
DO NOT STAY HERE

2026-05-10 • via Nuitee