Springhill Suites By Marriott Overland Park

Hotels
SpringHill Suites
8.2 (133 reviews)
12000 Blue Valley Pkwy, Overland Park, Kansas, 66213 , Overland Park , US

Facilities

Free breakfast
Fitness facilities
Express check-out
No single-use plastic straws
Comprehensive recycling policy
No single-use plastic stirrers
Free WiFi
24-hour front desk
Express check-in/check-out
Wheelchair accessible
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast options
Cons:
Issues with room cleanliness
Rude front desk employee

Categories

Cleanliness
7.63
Several issues with room cleanliness mentioned including loose tiles, patched drywall spots, and complaints about the pool water.
Service
9.1
General sentiment is positive with mentions of great customer service, though a negative experience with one front desk employee was noted.
Location
8.64
Convenient location with plenty of nearby restaurants and shopping options.
Room Quality
7.09
Complaints about room size, bed type, and issues with sink and shower; however, some reviews noted comfortable beds.
Amenities
8.12
Good amenities mentioned such as a fitness center and breakfast options, though pool maintenance was questioned.
Value for Money
8.08
Generally seen as good value for the price, with some discomforts noted about specific features.
Food and Beverage
8.63
Breakfast received positive remarks for variety and taste.
Overall Experience
8.3
Overall satisfaction with minor issues reported, but many guests noted they would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 01:55

Property Description

Luxurious Amenities
Make the most of your stay at Springhill Suites By Marriott Overland Park with access to an indoor pool, fitness center, and complimentary buffet breakfast to kick off your day right.

Convenient Features
Stay connected with complimentary wireless internet access and take advantage of helpful services like tour/ticket assistance, business center, and express check-out.

Spacious Accommodations
Relax in one of the 102 guestrooms equipped with modern amenities such as Smart televisions, refrigerators, microwaves, and free local calls.

Book your stay now at Springhill Suites By Marriott Overland Park and enjoy a luxurious experience near popular attractions and medical centers.

Important information:

  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MCI

Property Policies

  • Pets

    Pets not allowed

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Pets

    Service animals are exempt from fees/restrictions

  • General

    Individually-wrapped food options are available for breakfast

  • Children and extra beds

    No rollaway/extra beds available

See all policies

Location

Guest Reviews

8.2
Based on 133 reviews
Cleanliness: 7.63
Service: 9.1
Location: 8.64
Room Quality: 7.09
Amenities: 8.12
Value for Money: 8.08
Food and Beverage: 8.63
Overall Experience: 8.3
J
James Earl
10
Pros:

Great overall service, convenient location to local attractions.

2025-10-05 via Nuitee
N
Nate partner
6
Pros:

2 lights in the room didn’t work, key cards for the hotel room had to be replaced every day, patched drywall spots in our room, not good water pressure in shower

2025-09-27 via Nuitee
F
Fabio
10
Pros:

Great Stay !!! Breakfast was good .. friendly staff

2025-09-25 via Nuitee
M
Mark and Julia
10
Pros:

Breakfast was great with many hot selections. Indoor pool great but no hot tub. Great fitness center. Area very convenient for restaurants and shopping

2025-09-21 via Nuitee
V
Vicki
4
Pros:

I paid for a king room, and ended up with a handicapped room with 2 beds. The window shade would only close to about a foot of the bottom of the window. Anyone walking or driving by could look in the window since I was on the first floor. Since it was for handicap, there was not counter for the sink to put my things. The tiles around the top of the shower and the floor around the shower was coming loose and looked unsafe, so not able to take a shower. I didn't have time to mention this to the desk when I checked in since I was late to a meeting and not get back to the room till late. When I checked out, I mentioned this to the deck clerk and he said there was nothing he could do, since I didn't mention when I checked in. Won't be staying there again.

2025-09-16 via Nuitee
D
Daniel
10
Pros:

Great customer service

2025-09-12 via Nuitee
A
Anthony partner
10
Pros:

The stay was super nice and very relaxing

2025-09-09 via Nuitee
T
Terice
10
Pros:

I have no complaints about my stay. Breakfast was good, many food choices close by the hotel, staff was very pleasant, and the room was really nice!

2025-09-09 via Nuitee
V
Verified traveler
4
Rude front desk employee
Pros:

Myself and several family members were staying there. The front desk person named Christian( at least that is what he said was him name) on Saturday starting yelling at us pointing at us telling us we could check out of the hotel if we didn’t like it over a small matter. He was so rude and unprofessional that someone who didn’t know us but heard this came up and told him he was being unprofessional and that we were the customer and that he was rude.

2025-09-03 via Nuitee
J
Jason
8
Pros:

Hotel stay was good. Friendly staff. Free breakfast was good.

2025-08-17 via Nuitee
T
tim family_with_children
10
Pros:

We stayed for 2 nights and had no issues. We did a late check in and everything was quick. The room was what we requested and was clean. The area is surrounded by plenty of eating and shopping spots. I would easily return when back in the area.

2025-08-16 via Nuitee
R
Ryan
10
Pros:

Great location and the ease of shopping is very close and definitely in a safe area...

2025-08-14 via Nuitee
M
Mike family
10
Pros:

Ease of location to a lot of things to do. Even within walking distance. Clean room. Freindly staff. Comfortable bed. Quiet location.

2025-08-14 via Nuitee
R
Rae family_with_children
8
Pros:

The pool was kind a greenish color and made my daughter and grandson itch all over other than that it was a great stay!

2025-08-14 via Nuitee
R
Renea
8
Pros:

Clean, quiet

2025-08-09 via Nuitee
J
Jennifee family
10
Pros:

Close to our friends house!

2025-08-03 via Nuitee
A
Ann
10
Issue with room handled immediately.
Pros:

On our third night, we had an issue with the room in the front desk. The hotel immediately put us in another room without us even asking. She was wonderful.

2025-07-29 via Nuitee
R
Rachael family
10
Pros:

Loved the room. Beds were comfortable. My kids liked all the breakfast options and the pool.

2025-07-26 via Nuitee
V
Verified traveler
6
Good choice for the price
Pros:

The convenient location was great, and staff was friendly. Being in a ground-floor room, there was a lot of noise from the room(s) above us hearing every footstep at all hours. Pullout couch was uncomfortable and needed some repair, but the overall room was comfortable and clean.

2025-07-18 via Nuitee
L
Lise family
10
Pros:

Clean room and friendly front desk help. Would highly recommend staying here.

2025-07-15 via Nuitee