Hilton Garden Inn Lexington

Hotels
•
Hilton Garden Inn
8.3 (302 reviews)
1973 Plaudit Place , Lexington , us

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Free
Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Clean facilities
Friendly staff
Great location
Cons:
Rude service
Cleanliness issues
High noise levels

Categories

Cleanliness
7.88
Many guests noted cleanliness issues, including a reported ant infestation and a urine smell.
Service
7.35
Several negative reviews highlight rude and unprofessional staff interactions.
Location
9.39
The location is convenient and close to dining and shopping options.
Room Quality
7.84
Rooms were reported as clean but issues with noise from next-door guests and uncomfortable beds.
Amenities
8.37
Basic amenities were available, but the breakfast offerings did not meet expectations.
Value for Money
8.83
Guests felt the price was reasonable for the stay, despite some cleanliness issues.
Food and Beverage
8.38
The on-site restaurant received praise for good food and reasonable prices.
Overall Experience
8.35
Overall experiences varied, with many guests expressing a desire not to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 10:47

Property Description

Convenient Location near Hamburg Pavilion Mall
Located just a 5-minute walk from the popular Hamburg Pavilion mall, the Hilton Garden Inn Lexington offers a prime spot for shopping and entertainment.

Comfortable Rooms with Essential Amenities
Each room at the hotel is equipped with a microwave, refrigerator, coffee maker, and cable TV, ensuring a cozy and convenient stay for every guest.

On-Site Dining and Fitness Options
Guests can enjoy a meal at the Great American Grill restaurant, work out at the gym, or take advantage of the 24-hour business center. Additionally, the hotel offers a 24-hour convenience store, lounge, and evening room service for ultimate convenience.

Ready to experience the perfect blend of comfort and convenience at the Hilton Garden Inn Lexington? Book your stay now!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LEX

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    Wired internet is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.3
Based on 302 reviews
Cleanliness: 7.88
Service: 7.35
Location: 9.39
Room Quality: 7.84
Amenities: 8.37
Value for Money: 8.83
Food and Beverage: 8.38
Overall Experience: 8.35
P
Peter • family_with_children • us
10
Pros:

Breakfast was decent. Rooms were very clean. Staff very friendly and helpful.

2026-06-27 • via Nuitee
P
Patricia • family_with_children • us
8
Pros:

What I DIDN’T like about the property: The bar area is a lot to be desired for a Hilton Garden Inn. The guy bartender was great, he knew his drinks and how to prepare them. The lady didn’t know any of the drinks we requested but was very polite, maybe more training for her before she’s on her own. The stock of Michelob Ultra ran out of cold beer at the bar and at the self serve area, some was finally

2026-06-23 • via Nuitee
J
John • couple • us
9
2026-06-21 • via Nuitee
T
Tammy • extended_group • us
8
We enjoyed our stay!
Pros:

Right off highway, we’re great with dogs.very accommodating! Nice area to take dogs out! Staff very friendly!

Cons:

Rooms were a little small.

2026-06-21 • via Nuitee
J
Jim • solo_traveller • us
8
2026-06-18 • via Nuitee
H
Harold • couple • us
9
The positives outweighed the negatives as this was a nice relaxing stay.
Pros:

Staff
Comfortable bed
Breakfast

Cons:

Congested location
Room location was by lobby and noisy until hallway traffic died down
TV remote was confusing

2026-06-14 • via Nuitee
D
Darlene • solo_traveller • us
9
Cons:

I thought breakfast was included. I would not pay 13.99 for hotel breakfast bar

2026-06-12 • via Nuitee
S
Stacy • extended_group • us
5
Horrendous employee interaction, it was a bed to sleep in. Nothing more.
Pros:

The air conditioning worked

Cons:

I would have liked our room to be cleaned.

2026-06-11 • via Nuitee
A
Ashley • family_with_children • us
8
2026-06-04 • via Nuitee
C
chessa • solo_traveller • us
6
Pros:

very clean will stay again

Cons:

Pool was out of order and couldnt enter the 24/7 gym

2026-05-24 • via Nuitee
D
dib340 • Family
6
Not the best Hilton, but still not terrible!
Pros:

Parking was okay, front desk was basically ignored (only one person around to do everything - at least that’s what she said when she finally showed up); refrigerator did not get cold, water smelled nasty, so no way I was drinking from the sink. Shower curtain not fully attached. Not the best stay we’ve had for a Hilton. Hubby is a Diamond Member.

2026-05-17 • via Tripadvisor
B
Brigitte • couple • us
9
Wonderful staff, quick & easy check in & departure
Pros:

Great location

Cons:

Bed no comfortable
Breakfast not included

2026-04-30 • via Nuitee
S
SydSkiers • Family • Sydney, New South Wales
10
As Pleasant As a Stay Can Get!
Pros:

Stayed overnight and have to say the check-in was the most friendly & hospitable experience we had on our month long roadtrip. Room was spacious & clean, beds were super comfortable.
Breakfast was cooked to order and excellent, with buffet style sides, coffees and juices.

2026-04-22 • via Tripadvisor
D
Dawn • couple • us
10
Enjoyable fast clean place to relax before our last leg of our drive home.
Pros:

The cookies and sweets were great! We used the ice machine and the refrigerator in our room.

Cons:

We were very happy with everything. Checking in was easy and fast. We were tired from a long drive and glad it was fast.

2026-04-12 • via Nuitee
A
Amy • extended_group • us
9
2026-04-07 • via Nuitee
J
James • family_with_children • us
9
2026-04-06 • via Nuitee
C
Cornell • solo_traveller • us
9
2026-03-29 • via Nuitee
M
Marion • solo_traveller • us
8
2026-03-25 • via Nuitee
I
I • solo_traveller • us
8
Would possibly stay again but would literally check pool temp prior to check in.
Pros:

Good location. Liked the fire pit.

Cons:

Pool was Not warm. I called hotel before booking and reconfirmed at check in that pool was heated but no. Extremely disappointing.

2026-03-22 • via Nuitee
R
Robin • couple • us
10
2026-03-21 • via Nuitee