Extended Stay America Suites - Frederick - Westview Dr

Hotels
Extended Stay America Suites
8 (342 reviews)
5240 Westview Dr , Frederick , us

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
BBQ facilities
Lift / Elevator
Facilities for disabled guests
Non-smoking throughout
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Location
Affordable
Cons:
Cleanliness issues
Poor amenities
Service quality

Categories

Cleanliness
7.31
Multiple mentions of poor cleanliness and unpleasant odors.
Service
8.77
Mixed reviews; some mention helpful staff but also poor training.
Location
10
Consistent praise for the convenient location near restaurants and groceries.
Room Quality
7.77
Comments on uncomfortable beds and overall poor room condition.
Amenities
6.8
Negative comments on lack of kitchen supplies and breakfast offerings.
Value for Money
8.25
Feeling of getting what you pay for, but perceived quality low.
Food and Beverage
5.81
Significant dissatisfaction with food options and breakfast availability.
Overall Experience
9.3
A mix of experiences; some positive, but overall negative sentiment prevalent.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 05:31

Property Description

Fully Equipped Kitchen in Every Room
Extended Stay America - Frederick - Westview Dr. offers a convenient stay with fully equipped kitchens in all rooms, perfect for longer stays or quick meals on the go.

Complimentary Grab-and-Go Breakfast
Start your day right with a free grab-and-go breakfast, ensuring you have the fuel you need for your adventures in Frederick.

Convenient Amenities and Nearby Attractions
Enjoy free WiFi, 24-hour front desk service, and onsite parking during your stay. Explore nearby attractions such as the National Museum of Civil War Medicine and Regal Westview Cinemas for a memorable experience.

Book now for a comfortable and enjoyable extended stay at Extended Stay America - Frederick - Westview Dr.!

Important information:

Please note that housekeeping services are provided every 14 days. For a stay of 14 nights or longer, the provided weekly cleaning service includes dusting, vacuuming, emptying the trash, cleaning the bathroom, cleaning the kitchen and more. Fresh towels and linen can be exchanged at the front desk at any time.

Daily housekeeping services are available for an additional fee.

The grab-and-go breakfast served includes breakfast bars, muffins, hot cereal, coffee and tea only.

A valid credit card is required at check-in for payment.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: IAD

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8
Based on 342 reviews
Cleanliness: 7.31
Service: 8.77
Location: 10
Room Quality: 7.77
Amenities: 6.8
Value for Money: 8.25
Food and Beverage: 5.81
Overall Experience: 9.3
M
Mustafa solo_traveller us
9
Overall it was a good stay friendly staff and clean rooms.
Pros:

Clean and Comfortable

Cons:

Attendant was never on the front desk. Had to wait.

2026-03-13 via Nuitee
J
Jill solo_traveller us
9
Will stay again
Pros:

Location

Cons:

Room needed cleaned they said every 14 days

2026-03-07 via Nuitee
J
Julius family_with_children us
4
Spend an extra $30 and stay elsewhere
Pros:

Water pressure was good

Cons:

Sketchy clientele. Needs rehab, broken kitchenette counter edges, dirty freezer, window wouldn't shut all the way. Heat controls didn't work - room too hot

2026-03-05 via Nuitee
S
Siarhei family_with_children us
7
Cons:

В других отелях этого бренда есть посуда. В этом нет. Надо дополнительно заказывать.

2026-02-26 via Nuitee
8
839brandied Family
10
Great experience
Pros:

Wonderful customer service, clean rooms, food coffee. Very helpful cleaning staff. Sadhana brightens my days she is very kind. Nawaraj is a happy face willing to always help out.

2026-02-13 via Tripadvisor
P
puffins2026 Family
10
5 star service
Pros:

I just want to say how pleased I am with the amazing hospitality here! The towels are always super bright, fresh, and smell great, and the cleanliness is top-notch. You can really feel the quality service the moment you walk in. The housekeeping crew does an incredible job every day — and I do my part too, keeping up by exchanging my linens daily to help maintain that same great standard. Everything always feels brand new and perfectly sanitized, which makes the stay so comfortable.I truly appreciate the respect and effort from the whole team — it’s only fair to return that same energy! You all consistently make guests feel welcome and cared for. I’ll see you all tomorrow for the same five-star service I always look forward to. Best crew of employees around! ⭐⭐⭐⭐⭐

2026-02-12 via Tripadvisor
J
Jill couple us
8
Staff was great and helpful.
Pros:

It was convenient for stores and the hospital. I could cook my own food an staff was great

Cons:

Room floor was dirty and was told only do it every 14 days but it should been clean for new customers bathroom an heater vents scream winy

2026-02-11 via Nuitee
D
David couple us
4
Good location and cheapest price. You get what you pay for
Pros:

Location is great

Cons:

Uncomfortable bed, Hotel had odor in hallways and room. Bathroom not cleaned very well. Very thin walls, noisy neighbors vacuuming at 5 in the morning

2026-01-19 via Nuitee
J
Jay solo_traveller us
4
disappointed
Pros:

Horrible

Cons:

It was dirty and the service was bad

2026-01-19 via Nuitee
L
Lydia family_with_children us
1
We left the filthy place
Pros:

Breakfast was suppose to be a grab and go on a small table 😳
This place was dirty there were dogs and smelled.
The window to the room was open to air out. There were individuals who appeared homeless living out of cars . There were people in folding chairs sitting in front smoking .

Cons:

The attitude of the front office staff changed when we asked to cancel . She was no longer pleasant
She said she had two other people who wanted our room so make up our minds in 15 minutes .. when we decided to leave she did not seem as kind and helpful . She told us to call booking.com and we did and she went in another direction with her attitude. And began to tell us she could not cancel it because she claimed her manager told her not to

2026-01-15 via Nuitee
4
44ashlees Family
10
Good
Pros:

Great general.manger bejin is really getting the place together he is very helpful and insightful. I see great things happening for ESA with him at the helm

2026-01-08 via Tripadvisor
J
Jet36747399951 Solo travel
10
Great value
Pros:

Everyone was so great . The staff is wonderful. There always someone on duty to assist you as . The rooms are very clean and there enough room to move around. The price is perfect. The location is in the perfect area next to everything.

2026-01-08 via Tripadvisor
C
craiglowther Business
6
Basic and not pricey
Pros:

Nice, clean and very basic; Good deal for the rate.

Somewhat dated furnishings and style. The entire place could use a remodel/reno.

Nice is the kitchenette but if planning to cook must bring all your own utensils, drink and cookware.

The mirror behind the television has me baffled.

The grab n go breakfast 😃

My two-cents opinion/advice to make for better experience and ratings:

full length mirror (The mirror on the wall behind the TV in my room had had me completely baffled).

Additional outlet boxes with USB on nightstands

Paint walls and change lighting for brighter aesthetic

Kitchen utensils

2025-12-18 via Tripadvisor
C
Connor couple us
1
2025-12-16 via Nuitee
F
Frei family_with_children us
10
2025-12-15 via Nuitee
J
jordantL985HP Business
6
Need better hot water access
Pros:

The water here is hit or miss very inconsistent . The staff are very friendly but as a traveler long term, it’s annoying to come here to a cold shower. Tough to wash dishes have to get lucky with the water.

2025-11-23 via Tripadvisor
R
Rollie solo_traveller us
6
Pros:

Location,which is a few blocks away to restaurants, groceries, and establishments.

Cons:

Only 1 elevator. Guests smokes in front of the facility. Run out of complimentary breakfast. Noisy fets and lingering animal odor.

2025-11-13 via Nuitee
H
hattie couple us
1
2025-11-12 via Nuitee
M
Manjo solo_traveller us
1
Don't stay here if you're used to staying at Holiday Inn Express
Pros:

There wasn't much to like. It felt like a cheap hotel. There's not a lot of value to the hotel. Just a fine place.

Cons:

There's actually no breakfast. The quality of the stay was not up to my standards. They do not have good customer support. The TV did not work during my stay. The quality of the bed was low. It felt like a pull out coach kind of situation. Just overall I will never stay in an extended stay ever again.

2025-11-12 via Nuitee
D
Darling couple us
2
Pros:

Poor experience, kitchen had absolutely nothing in it, no utensils, plates, cups, bathroom had nothing as well. Really poor

2025-10-23 via Nuitee