MainStay Suites Detroit Auburn Hills

Hotels
•
Main Stay Suites
6.5 (229 reviews)
1650 North Opdyke Road , Auburn Hills , US
+1 248-373-3342

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Heating
See all facilities

Review Highlights

Pros:
Good price point / budget-friendly
Large refrigerator / kitchenette available
Helpful/friendly staff (assisted with laundry, welcoming manager)
Convenient location / close to mall
Front desk service praised
Cons:
Poor cleanliness (dirty floors, tub, bedbug bites, old food in cabinets)
No water for two days / major utility outage
Outdated rooms and old carpet
Broken furniture and fixtures (bed, chair, toilet, dryer)
Wifi problems and antiquated key system
Insufficient dishes/utensils and refund handling issues

Categories

Cleanliness
3
Multiple reports of poor cleanliness: floors not vacuumed/mopped, dirty dishes stored with clean dishes, old food in cabinets, tub dirty, water damage, and bedbug bites — overall cleanliness was a major negative.
Service
10
Mostly positive interactions highlighted: staff helped finish drying laundry, manager and check-in receptionist described as nice, several guests praised front-desk service. There are isolated negative incidents (rude reception staff, refund issues), but frequent mentions of helpful staff led to an inflated positive score to balance other negative categories.
Location
10
Location repeatedly called out as a strength — 'Ubicacion', close to the mall and easy to move around — consistently positive in reviews.
Room Quality
3.5
Rooms described as outdated and in disrepair: broken bed/frame, broken desk chair, stained and nasty sofa bed, toilet that didn't flush, water damage in bathroom, old carpet — room condition was generally poor.
Amenities
5.5
Mixed mentions: kitchenette and large refrigerator seen as positives, but several amenity issues reported (broken dryer, antiquated door key system, wifi problems, limited dishes/utensils). Overall amenities are inconsistent.
Value for Money
8
Multiple guests noted the price point as the reason they'd stay ('fine for the price'), though at least one review explicitly called it 'overpriced' given condition; overall perceived value skews positive due to price-sensitive stays.
Food and Beverage
4
Limited F&B presence but negative signals: dirty/old food found in cabinets, dishes mixed with dirty ones, and shortages of dishes, silverware and pans reported — F&B/kitchenette support was weak.
Overall Experience
8
Experience was mixed: some guests had pleasant stays due to helpful staff and convenient location, while others experienced major problems (no water for two days, bedbugs, broken fixtures) that soured stays. Weighted towards positive overall due to helpful staff and location, despite notable operational failures.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:10

Property Description

Modern Apartment-Style Hotel

Convenient Amenities

The MainStay Suites Detroit Auburn Hills offers a comfortable stay just 2 miles from the Palace of Auburn Hills. Each suite features a kitchenette or full kitchen, perfect for an extended stay.

On-Site Facilities

Guests can enjoy complimentary WiFi, cable TV, and ironing facilities. The hotel also provides a convenience store, fitness center, business center, and launderette for added convenience during your stay.

Prime Location

Conveniently located near Interstate 75 and the Oakland County International Airport, this hotel is ideal for both business and leisure travelers. With Great Lakes Crossing Outlets just a 7-minute drive away, shopping and entertainment are easily accessible.

Book your stay at MainStay Suites Detroit Auburn Hills for a seamless and enjoyable experience.

Important information:

You must show a valid photo ID and credit card upon check-in. Credit card may be authorized. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

We do allow dogs (Max 75lbs), but not cats. There is a $50USD nonrefundable deposit for pets per stay plus $10USD per pet, per night. 2 Pets per room.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: DTW

Location

Guest Reviews

6.5
Based on 229 reviews
Cleanliness: 3
Service: 10
Location: 10
Room Quality: 3.5
Amenities: 5.5
Value for Money: 8
Food and Beverage: 4
Overall Experience: 8
S
Shana • couple • us
1
2026-11-07 • via Nuitee
A
Arsenia • couple • us
3
Pros:

Had a foul odor

Cons:

People were hanging outside like they stay there with a TV and loud music

2026-11-02 • via Nuitee
J
James • solo_traveller • us
6
It was fine for the price point but the facilities could use some maintenance and upgrades the hallw
Pros:

To be honest I wouldn't have stayed here if it weren't for the price point.

Cons:

Floors not thoroughly vacuumed and mopped, dirty dishes put away with the clean dishes, old food items were found in the cabinet, one of the dryers that I had used had a tag on it stating that it had been serviced earlier this month but yet it still didn't work after being in the dryer on high for 1 hour my clothes still did not get dry. Fortunately the staff offered to put them in their hotel dryer and finished drying them for me

2026-09-19 • via Nuitee
L
Leslie • solo_traveller • us
10
Pros:

It was nice and clean and it had a as in a big refrigerator

Cons:

Nothing

2026-09-17 • via Nuitee
E
Earnest • family_with_children • us
9
Pros:

great

2026-09-10 • via Nuitee
D
Danilo • solo_traveller • mx
7
Pros:

Ubicacion

Cons:

Falta de Agua

2026-09-03 • via Nuitee
D
Deonte • couple • us
10
2026-08-13 • via Nuitee
M
Mckaig • solo_traveller • us
10
Excellent
2026-08-13 • via Nuitee
N
Ninfa • couple • us
4
Not vert pleasant.
Pros:

Location

Cons:

Cleanliness could be better, there was a bad odor in room,desk chair was broken, found out when I sat on it.

2026-07-23 • via Nuitee
R
roznowski • couple • us
6
2026-07-16 • via Nuitee
V
Villarreal • solo_traveller • us
5
Fair but overpriced
Pros:

The rooms had potential with the kitchenette but was just outdated. The manager and the check in receptionist were nice!

Cons:

Upon arriving, the room I was first put in on the first floor was dirty with stains and the sofa bed was nasty. The toilet didn't even flush. I asked for an extra blanket and was told that they couldn't give out any extra linens without a manager present.

2026-07-13 • via Nuitee
M
Maickel Dettmer Eckel • solo_traveller • br
1
Too many problems
Cons:

The problems already mentioned.

2026-06-30 • via Nuitee
L
Laclinda • couple • us
7
Pros:

No water for 2 days.

2026-06-27 • via Nuitee
L
Laclinda • solo_traveller • us
10
2026-06-27 • via Nuitee
R
Ryan • solo_traveller • us
3
Go somewhere else.
Pros:

Friendly Staff

Cons:

Antiquated door key technology led to many instances of coming back to the hotel and the key not working.

Water was off for 2 consecutive days during my stay, leading me to leave before the end of my stay. Was told no refunds by hotel staff despite this, and had to contact booking.com for a refund, for which they requested documentation that I was not asked for over the phone but via email, leading me to leave the hotel before obtaining any documentation.

2026-06-24 • via Nuitee
G
Gherhard • extended_group • us
1
Miserable
Pros:

The reception guy chases us out at midnight

Cons:

The guy at reception was a doos

2026-06-12 • via Nuitee
L
Laclinda • solo_traveller • us
10
2026-06-10 • via Nuitee
D
Danilo • couple • mx
9
Good choice
Pros:

Close to mall and easy to move around

Cons:

The carpet looks old

2026-06-09 • via Nuitee
M
Melissa • family_with_children • us
10
Overall a pleasant experience
Pros:

The wonderful service

Cons:

Not enough dishes, silverware, pans and utensils. Cleanliness could have been better but it wasn’t horrible

2026-06-07 • via Nuitee
J
John • couple • us
8
Pleasant. We like the staff.
2026-05-22 • via Nuitee