MainStay Suites Southfield-Detroit

Hotels
•
Main Stay Suites
4.9 (453 reviews)
1 Corporate Drive , Southfield , US
+1 248-996-1600

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Heating
See all facilities

Review Highlights

Pros:
Good location / close to restaurants
Friendly/front-desk staff reported by some guests
Pet-friendly
Accessible rooms available
Cons:
Rooms and property described as dirty; reports of roaches
Outdated rooms with stains, cracked tiles, and poor maintenance
No breakfast and no in-room coffee in some cases
Poor or inconsistent customer service; reports of overcharging
Missing supplies (towels, toilet paper) and housekeeping issues
Slippery bathroom floor / safety concern

Categories

Cleanliness
3
Multiple reviews report dirty rooms: stains, unswept floors, dirty towels left in room, hallway smells, bleach stains, and roaches — overall poor cleanliness.
Service
7.5
Mixed service: several guests praised friendly/front-desk staff at check-in and respectful staff, but others reported rude staff, argumentative interactions, and an overcharge — inconsistent but some strong positives.
Location
8
Generally positive: multiple guests noted a good location and proximity to restaurants and destinations.
Room Quality
4
Room condition frequently criticized: outdated property, furniture stains, cracked bathroom tile, couch mattress problems, and other maintenance issues.
Amenities
4
Amenities lacking for many guests: no breakfast/coffee in some rooms, little or no kitchen supplies, limited towels/toilet paper, and reports of no air conditioning in rooms; does accept pets.
Value for Money
3.5
Several guests explicitly called the price too high for the condition and amenities provided — poor value for money.
Food and Beverage
3
Food/beverage offerings reported as absent or insufficient (no breakfast, no coffee pot in room) leading to guest dissatisfaction.
Overall Experience
6.2
Mixed overall: some guests had acceptable stays with friendly staff and convenient location, but many reports of cleanliness, maintenance, and service problems make the experience unreliable.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:10

Property Description

Fully Equipped Kitchen in Each Guest Suite:
Enjoy the convenience of having a fully equipped kitchen in every guest suite at Sonesta Simply Suites Detroit Southfield. Prepare your favorite meals or snacks at your leisure, making you feel right at home.

On-Site Grilling Facilities and 24-Hour Fitness Center:
Take advantage of the on-site grilling facilities to enjoy a BBQ with family and friends. Stay active during your stay by visiting the 24-hour fitness center, ensuring you can stick to your workout routine even while traveling.

Nearby Attractions and Entertainment:
Explore the vibrant surroundings of Sonesta Simply Suites Detroit Southfield by visiting the Detroit Institute of Arts, Greektown historic district, Hard Rock Café, and Fisher Theater. With so much to see and do in the area, your stay is sure to be filled with excitement and memorable experiences.

Book your stay at Sonesta Simply Suites Detroit Southfield now to experience comfort, convenience, and a welcoming atmosphere during your visit to Southfield, Michigan.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

When travelling with pets, please note that an extra charge of $75 fee per stay for stays up to 7 nights; $25 per week thereafter. A maximum of 2 pet(s) per room is allowed.

Property is under renovation through Spring 2027.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: DTW

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

4.9
Based on 453 reviews
Cleanliness: 3
Service: 7.5
Location: 8
Room Quality: 4
Amenities: 4
Value for Money: 3.5
Food and Beverage: 3
Overall Experience: 6.2
E
Erica • family_with_children • us
1
AWFUL. DO NOT STAY HERE! PRICE IS WAY TO HIGH. THIS IS LIKE A RENT BY THE HOUR TYPE OF PLACE.
Pros:

What did I think of the breakfast? There was none. No coffee pot in the room...nothing!

Cons:

The couch mattress was disgusting. There was no toilet paper, towels, sheets, pillows. The floors were not swept. The hallway smelled so disgusting. There was nothing in the kitchen to use. They said we could come get paper plates, etc. There were huge bleach stains on the hallway carpet. The elevator was small and dirty. I will NEVER stay in another Mainstay suites. We would have left if it wasn't so late. There was no air. We had to have the window open. DO NOT STAY HERE.

2026-10-29 • via Nuitee
E
Elizabeth • family_with_children • us
3
This location did NOT match the photos online.
Pros:

The location was good. We were able to get to our final desination the next morning.

Cons:

The room was dirty and in much need of repairs. There were stains on the wall and the furntiture. The tile in the bathroom was cracked and the caulking at the bottom of the toliet was coming out. It was quite gross.

2026-10-19 • via Nuitee
C
Christina • couple • us
7
It was nice.. Only the BATHROOM FLOOR IS TOO SLIPERY
Pros:

I was very happy to get an accessible room!

Cons:

The bathroom floor was soooo slippery while taking a shower.. it was accessible but I almost fell in the shower do to the very slippery bathroom floor!

2026-10-14 • via Nuitee
P
Patrece • couple • us
1
Decent
Pros:

Location close to restaurant

Cons:

Property was outdated, could not call the front desk from my cell phone as it kept hanging up ,room phone did not have a front desk button, not enough tissue in bathroom, had to go to front desk for more , asked for more towels was told we had to return our towels to get more

2026-10-12 • via Nuitee
L
Latanya • couple • us
8
2026-10-08 • via Nuitee
E
Elice • couple • us
5
2026-09-13 • via Nuitee
J
Jacobo M • couple • us
6
2026-08-06 • via Nuitee
S
SYNTHEA • solo_traveller • us
7
Pros:

welcomes pets

2026-08-06 • via Nuitee
J
Jacobo M • couple • us
4
2026-08-06 • via Nuitee
T
Tasha • solo_traveller • us
5
Pros:

Front desk staff at check in was very nice

Cons:

Hotel wasn’t that clean, my room still had dirty towels from whoever was in there before me.

2026-07-13 • via Nuitee
A
Alan • solo_traveller • us
4
2026-07-09 • via Nuitee
B
Brittany • couple • us
6
2026-06-11 • via Nuitee
A
Aaron • solo_traveller • us
9
2026-06-06 • via Nuitee
S
Shalonda • couple • us
1
Exhaustingly frustrating felt like I had to do faculty job daily; then they overcharged my card
Pros:

Staff rude poor customer service

Cons:

Rude argumentative ; place falling apart

2026-06-02 • via Nuitee
J
Joshua • couple • us
1
Not good
Cons:

It was not clean and the pictures on the website are out dated and the room doesn’t look like the pictures at all

2026-05-26 • via Nuitee
K
Kyla • couple • us
2
Very nasty and uncomfortable
Pros:

Nothing

Cons:

Not clean at all, roaches were in the room

2026-05-21 • via Nuitee
S
Sharon • solo_traveller • us
8
Good
Pros:

Clean, friendly and respectful staff, just a few cosmetic issues.

Cons:

A few cosmetic issues, very clean place.

2026-05-18 • via Nuitee
K
Khannaw • solo_traveller • us
6
Pros:

Was quite

Cons:

Smell

2026-05-17 • via Nuitee
D
DeSheante • couple • us
7
It was a good stay.
2026-05-08 • via Nuitee
D
DeAndre • solo_traveller • us
5
Wasn’t Bad but it wasn’t all that good either.
Pros:

Convenience, in the area. This place used to be a spot for random room parties before the new owners. Minor improvements since then.

Cons:

It’s outdated, the tv kinda gave a hard time, but ultimately it works. The room smelled bad. I believe somebody had a dog and might have been living there. But That’s my only thing.

2026-04-23 • via Nuitee