Sonesta Simply Suites Detroit Troy

Hotels
•
Sonesta Simply Suites
9 (496 reviews)
2550 Troy Center Drive , Troy , US
+1 248-269-6600

listing image 1
Show all photos
Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Business center
Heating
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Comfortable room
Cons:
Dirty rooms
Poor communication
Service issues

Categories

Cleanliness
7.83
Multiple mentions of dirty rooms and unclean areas.
Service
9.8
Friendly staff noted, but some reports of poor service.
Location
9.84
Positive remarks about the location being nice and convenient.
Room Quality
8.79
Good room design and comfortable beds, but some cleanliness issues.
Amenities
8.82
Basic amenities mentioned; some items missing in the kitchen.
Value for Money
8.78
Affordable price compared to the experience, despite some concerns.
Food and Beverage
8.33
No food options mentioned, which could be considered a downside.
Overall Experience
9.8
Many positive experiences highlighted, despite some challenges.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:14

Property Description

Convenient Location
Located just 4 miles from downtown Troy and a short drive from Somerset Collection, our hotel offers easy access to shopping and city attractions.

Fully Equipped Suites
Enjoy the convenience of our suites featuring a fully equipped kitchenette, including a microwave and refrigerator. Relax in the dining area or unwind with entertainment options like DVDs and a stereo.

Nearby Attractions
Explore popular destinations such as the Palace of Auburn Hills, only 14 miles away, and the Detroit Zoo just 7 miles from our hotel.

Ready to experience comfort and convenience at Sonesta Simply Suites Detroit Troy? Book your stay now!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

When traveling with pets, an extra charge of $75 fee per pet, per stay for stays up to 7 nights; $150 per pet, per stay for all longer stays; A maximum of 2 pet(s) per room is allowed.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: DTW

Location

Guest Reviews

9
Based on 496 reviews
Cleanliness: 7.83
Service: 9.8
Location: 9.84
Room Quality: 8.79
Amenities: 8.82
Value for Money: 8.78
Food and Beverage: 8.33
Overall Experience: 9.8
S
Sarah • couple • us
5
It was cheap and it had a bed so that’s nice. And complimentary soaps. But if you stay in the room right in front of the
Pros:

It was close to shops and restaurants and stores

Cons:

The decided to wash the carpets in all the rooms and it left the carpet wet for an entire day. Had to walk around in shoes which defeats the purpose of cleaning the carpets bc dirt and mud more than likely got onto the carpet. Also kept knocking and interrupting our stay to take photos of QR codes on furniture. Would have liked to have more alone time and dryer carpets that didn’t stink more than we did.

2026-10-20 • via Nuitee
M
Marilyn • couple • us
7
Met our needs very well.
Pros:

Did not eat breakfast. Great location for our travel needs. Renovation going on in stairway. Looked run down entering through back door and hallway but room was very clean and good. Microwave broken. Back side door left cracked open at night.

Cons:

See above.

2026-10-19 • via Nuitee
E
Erica • solo_traveller • us
3
Pros:

The price and location were convenient

Cons:

When we first walked in the room smelled someone just used the bathroom a d they sprayed ALOT of disinfectant spray right before our check in.
The A.C didn't work and it was so HOT at night. When I called the front desk she told me she was unable to switch my room because none our available and no staff was available to get rid of the smell so I went to target near and got wipes and febreze. The front desk staff that night told me I would be able to get the a new room the next day. So of course before attending our event I tried to get some help twice and Noone was at the desk and our AC was never fixed.
During checkout it also not rectified. Checked out this morning and was told a manager would be in contact but I've heard nothing.

2026-10-12 • via Nuitee
M
Michael • solo_traveller • us
6
2026-10-08 • via Nuitee
A
Aruna • extended_group • us
10
2026-09-17 • via Nuitee
H
Hollis • solo_traveller • us
10
2026-09-14 • via Nuitee
M
Michael E Martinez • solo_traveller • us
10
2026-09-11 • via Nuitee
G
Giese • solo_traveller • de
7
2026-08-23 • via Nuitee
J
James • extended_group • us
10
Very nice and had a good time
Pros:

Clean, quiet and would stay again

Cons:

Had to ask for room service, but that was no big deal

2026-08-20 • via Nuitee
O
Osema • extended_group • dk
5
2026-08-18 • via Nuitee
D
Devendra • solo_traveller • us
10
2026-08-07 • via Nuitee
S
susan • couple • ca
8
2026-08-04 • via Nuitee
L
Latasha • couple • us
8
2026-08-03 • via Nuitee
吴 • solo_traveller • cn
1
难受
Pros:

不知道哪里满意

Cons:

卫生太差了，每天都不来打扫卫生，是因为我住的时间太长了了吗？

2026-08-02 • via Nuitee
M
Mario • couple • us
8
2026-07-23 • via Nuitee
S
Shirley Kum Yer • solo_traveller • hk
6
Cleanliness could improve
Pros:

There were cockroaches in my room in kitchenette and bathroom.

Cons:

Good location and near restaurants

2026-07-03 • via Nuitee
S
Shirley Kum Yee • couple • hk
6
Cleanliness could improve
Pros:

Great location, friendly staff

Cons:

There were cockroaches in my room in kitchenette and bathroom.

2026-07-03 • via Nuitee
S
Steven • couple • us
9
Pros:

Quiet comfortable

2026-06-07 • via Nuitee
D
Delmar • couple • us
7
2026-06-04 • via Nuitee
J
Jakob • solo_traveller • at
6
Pros:

Lage

Cons:

Alles zu alt und heruntergekommen

2026-06-01 • via Nuitee