Extended Stay America Suites - Asheville - Tunnel Rd

Hotels
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Extended Stay America Suites
7.7 (377 reviews)
6 Kenilworth Knoll , Asheville , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Lift / Elevator
Facilities for disabled guests
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Friendly staff
Comfortable bed
Cons:
Cleanliness issues
Safety concerns

Categories

Cleanliness
6.7
Several reviews highlighted cleanliness issues, including dirty sheets and unclean bathrooms.
Service
8.7
Many reviewers praised the friendliness and helpfulness of the staff, contributing positively to the service experience.
Location
7.7
The location received mixed sentiments, with some highlighting convenience, while others mentioned safety concerns.
Room Quality
8.2
Most reviews mentioned comfortable rooms and adequate space, though some issues with cleanliness were noted.
Amenities
7.2
Mixed sentiments about amenities; some guests enjoyed features like kitchens and pet-friendliness while noting lacking items.
Value for Money
7.7
Considering some guests felt they overpaid due to cleanliness and service issues, the value was perceived as fair but not excellent.
Food and Beverage
7.2
Breakfast options were limited but adequate, hence a reasonable rating.
Overall Experience
8.2
Despite some negative points, many guests enjoyed their stay and would recommend the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 20:52

Property Description

Convenient Extended Stay Accommodations

Fully Equipped Kitchens: Enjoy the convenience of a stovetop, microwave, and fridge in every room for a comfortable extended stay experience.

Additional Amenities: Benefit from laundry facilities, ironing essentials, upgraded bedding, and complimentary fresh water, ensuring a stress-free stay.

Ideal Location: Explore popular attractions like the Biltmore Estate, Blue Ridge Parkway, and River Arts District just a stone's throw away.

Book now for a delightful and hassle-free extended stay at Extended Stay America - Asheville - Tunnel Rd.

Important information:

Housekeeping service is offered every 14 days. For stays of 14 nights or longer, the provided weekly cleaning service includes dusting, vacuuming, emptying the trash, cleaning the bathroom, cleaning the kitchen, and more. Fresh towels and linen can be exchanged at the front desk at any time.
Daily housekeeping services are available for an additional fee.
A valid credit card is required at check-in for payment; cash is not accepted.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: AVL

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.7
Based on 377 reviews
Cleanliness: 6.7
Service: 8.7
Location: 7.7
Room Quality: 8.2
Amenities: 7.2
Value for Money: 7.7
Food and Beverage: 7.2
Overall Experience: 8.2
A
Ann MARIE • family_with_children • us
10
2026-02-13 • via Nuitee
D
Dionne • solo_traveller • us
10
2026-02-09 • via Nuitee
D
Diaz • family_with_children • us
10
2026-01-30 • via Nuitee
M
moultrie • couple • us
10
great hospitality
Pros:

kitchen

Cons:

small breakfast

2026-01-27 • via Nuitee
T
Theresa • solo_traveller • us
7
Good value for the price.
Pros:

Very clean, staff was friendly.

Cons:

Location, it was not easy to find and not very quiet. Hotel seems very old but is was very clean and updates were well done.

2026-01-26 • via Nuitee
F
Frances • family_with_children • us
10
2026-01-21 • via Nuitee
J
John • solo_traveller • us
9
It was good
Pros:

The room was great. Kitchen could have had a few utensils

Cons:

The outside area had a lot of homeless people

2026-01-19 • via Nuitee
S
Shanequal • couple • us
10
2026-01-19 • via Nuitee
K
Keturah • solo_traveller • us
8
2026-01-19 • via Nuitee
L
Leigh • family_with_children • us
3
Pros:

I can't think of anything at
M

Cons:

The way the old man that checked me insinuated that establishment didn't "party" there and they usually didn't rent rooms to "local" even tho it took me over a hr to drive there. And assume he made the comment about party because of where I was from and my nationality. And nothing worked as it should in my room. I had to cast whatever I wanted to watch from my phone to the TV. The appliances didn't work. I could mention a cple of other things but I think I've said enough

2026-01-16 • via Nuitee
B
Brittany • couple • us
10
2026-01-15 • via Nuitee
R
Robert • family_with_children • us
6
2026-01-07 • via Nuitee
C
Carrie • couple • us
1
Yuck
Pros:

Nothing

Cons:

First room had issues with TV and toilet and rotten food in the refrigerator. Second room had no hot water in sinks. Really bad area of town near multiple condemned buildings. Breakfast was a few nutragrain bars and grits.

2026-01-04 • via Nuitee
M
Melanie • family_with_children • us
10
2026-01-02 • via Nuitee
T
Troy • solo_traveller • us
8
Pros:

The bed was comfortable, the room was spacious and clean.

Cons:

The elevator was wonky and when we had a toilet issue we were given a plunger...

2025-12-29 • via Nuitee
W
Welch • family_with_children • us
2
Pros:

Asked to leave, then got payment for room and was still asked to leave after staying there 6 days or 7. Not a good way to do business Turning Away paying customers

2025-12-09 • via Nuitee
H
Hannah • family_with_children • us
8
Quick trip
Pros:

It was clean

2025-12-07 • via Nuitee
W
Welch • family_with_children • us
10
2025-12-07 • via Nuitee
W
Welch • family_with_children • us
10
Montana
Pros:

Awesome place and staff it's like home.

Cons:

Led lights are the bright white. Rough on my eyes.

2025-12-07 • via Nuitee
W
Welch • solo_traveller • us
10
Montana
Pros:

Love the facility. Alicia and her Staff Mark and all the others have made me feel like this is home just moved here 31 days ago stayed in three different motels and this is the best by far in Asheville! Will definitely pass it on to all my family and friends again thanks!

Cons:

No coffee during the day. Room doesn't have a coffee pot! I'm a retired firefighter I drink coffee all day!

2025-12-06 • via Nuitee