Comfort Suites Regency Park

Hotels
Comfort Suites
8 (707 reviews)
350 Ashville Avenue , Cary , us

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Nice location
Spacious rooms
Good breakfast options
Cons:
Dirty rooms
Rude staff
Pool conditions
Odors in hallways

Categories

Cleanliness
5.23
Multiple mentions of dirtiness and unclean conditions across reviews.
Service
9.7
Standard quality for this hotel tier.
Location
10
Repeated positive remarks about the nice location.
Room Quality
7.24
Complaints about odors and condition of rooms.
Amenities
7.69
Mixed feedback about amenities, particularly the pool.
Value for Money
9.22
Some reviews express good value despite shortcomings.
Food and Beverage
7.68
Breakfast items criticized; needs variety and cleanliness.
Overall Experience
7.23
Overall disappointing experiences with several significant issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 10:44

Property Description

Convenient Location and Nearby Attractions
The Comfort Suites Regency Park hotel is centrally located near major business centers and popular attractions like Carter-Finley Stadium and Jordan Lake.

Complimentary Amenities
Enjoy free wireless high-speed Internet, hot breakfast, access to the exercise room and indoor heated pool during your stay.

Spacious Suites and Upgraded Features
Relax in our all-suite hotel rooms with 32-inch LCD TVs, refrigerators, microwaves, and pillow-top mattresses for a comfortable stay.

Book now to experience the convenience and comfort of the Comfort Suites Regency Park hotel in Cary, NC.

Important information:

You must show a valid photo ID and credit card upon check-in.

Please note that pets are allowed for a surcharge. The maximum number of pets is 2. Contact property for details.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: RDU

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8
Based on 707 reviews
Cleanliness: 5.23
Service: 9.7
Location: 10
Room Quality: 7.24
Amenities: 7.69
Value for Money: 9.22
Food and Beverage: 7.68
Overall Experience: 7.23
M
Maria family_with_children us
2
Pros:

Breakfast, and close to stores

Cons:

Very dirty out and inside room found people's belongings left behind. Hallway horrific like mold smell, pool was not open due to maintenance but no sign was up and didn't seem anything wrong with it. Exercise room none of machines worked correctly.

2026-02-12 via Nuitee
T
Thomas couple us
4
Never again and if you want to be treated right don't go there
Pros:

Large there was a recent value

Cons:

The manager was horrible he was to me anyway he was condescending they were they were on me every day about paying and I kept extending and kept extending and then finally they wouldn't let me extend because I didn't pay by about two or 3 o'clock something like that but he knew the circumstances was about my credit card I got missing and I had to use a different card and got money on it and he made me leave without any notice the night before he says you're gonna leave and I was there for business I have a set up my satellite set up and so forth anyway it was it was it was ridiculous I did there for 2 1/2 weeks and he was just he was just pissed off because you dropped my money by a certain time every day and check-in is not till 3 o'clock I always paid before then but they really messed me up and I will never stay there again I don't like those people and the manager himself was just a dick excuse my language I've never complained about a hotel ever and I can always say this is arrogant he's disrespectful and he's entitled

2026-02-12 via Nuitee
D
David family_with_children us
10
2026-01-23 via Nuitee
A
Alex couple us
4
2026-01-20 via Nuitee
A
Alice family_with_children us
10
Excellent
2026-01-20 via Nuitee
D
Debra couple us
10
Very nice!
Pros:

Very good!

2026-01-20 via Nuitee
G
Geeta solo_traveller us
9
Pros:

Overall experience.

2026-01-19 via Nuitee
K
Kelli family_with_children us
5
2026-01-19 via Nuitee
R
Rosemary solo_traveller us
8
2026-01-19 via Nuitee
L
Leslie couple us
7
My stay was fine.
Pros:

Parking was easy. The size of room was bigger than expected. We enjoyed having a hot breakfast provided so we didn't need to eat at another location before our meeting. The room was very clean.

Cons:

The bed was not comfortable. It was several inches higher at the foot than it was at the head.

2026-01-19 via Nuitee
J
JUANITA couple us
8
Very clean and quiet. Older hotel with some updates to room.
Pros:

Front desk clerk was very helpful. We arrived late afternoon.
Front desk clerk on check out day was very understanding of our situtation.

Cons:

There was no ice, drinks or snack on our floor. We use a lot of ice.
A few light bulbs were out in our room.
No exhaust fan in bathroom.
Front entrance door could use some work.

2026-01-19 via Nuitee
V
Vicki solo_traveller us
10
I was extremely satisfied with my stay. The room was so comfortable, lots of light if needed, nice decor. was so covertr
Pros:

The staff was very friendly. I loved the room. King size bed and sitting room with couch and small kitchenette. I loved all the outlets and ports for my electronic items. The lamp beside the bed could be set to a low light and I was able to see if I had to get up. The lamp on the desk had two bigness settings.

Cons:

Hard to find the light switches on the lamps etc. not their issue though.

2026-01-19 via Nuitee
A
Anne family_with_children us
4
Cons:

3 of the 5 rooms had sofa beds that were very dirty and smelly and had to get different rooms. Didn’t even open the other 2 sofa beds

2026-01-19 via Nuitee
J
Justin family_with_children us
9
2026-01-19 via Nuitee
K
Krystal couple us
4
Filthy rooms!!
Pros:

Location was nice. Close to anything you need. Staff members were very polite and tried to fix the issues immediately.

Cons:

Room was very dirty. I wiped down all surfaces including nightstands, desk, ottomans and the headboard and my paper towels were black! You could see a dirty film on everything and even some sticky spots. Definitely not wiped down in a while. Bathroom was just as dirty. Hair and dirt. Floors not swept or vacuumed. Had to get new pillow cases from the front desk because I’m sure they weren’t changed, there was makeup and something black on two of them. Toilet was clogged both days, we had to keep the plunger in there. Overall was not comfortable because of lack of cleanliness . Get what you pay for!!

2026-01-19 via Nuitee
C
Charlene family_with_children us
10
Very clean
Pros:

Everything was super clean. The desk chair was broke and they bring another.

Cons:

Change the breakfast menu. I stay 4 days and we were tired of the same menu.

2026-01-19 via Nuitee
S
Sandra couple us
7
2026-01-19 via Nuitee
C
Christian couple us
5
Mediocre hotel, I was expecting more for the price. Would not recommend
Pros:

Good location, comfortable and clean room.

Cons:

No room service to clean room. Left the room at 9am and returned at 3pm and was expecting it be cleaned and new towels. The hotel has a weird smell to it, staff also smokes cigarettes in front of main entrance. Breakfast is a joke.

2026-01-19 via Nuitee
C
Chrisanna solo_traveller us
7
Pros:

Price was good for last minute booking. Staff was friendly. Room was decent with clean linen. Location was good.

Cons:

Only issues were some of the towels didn't look clean enough. Some spots were noticed, but I always bring my own towels. The AC on and off made the room feel stuffy, almost like a mild mildew smell. Wasn't overall terrible as I needed the room last minute

2026-01-19 via Nuitee
J
Jamie family_with_children us
9
Pros:

Great breakfast! Eggs, sausage, muffins, waffles, coffee, juice, etc

Cons:

Bathroom fans

2026-01-15 via Nuitee